May 25, 2023

10 Years at CluneTech - Interview with Tsvetanka Ivanova

What is your favorite thing about working at CluneTech?

Without a doubt, it's the people. I'm sure if you ask my colleagues and managers, regardless of how long they've been here, they'll give you the same answer. The team spirit at CluneTech is incredible, with a can-do attitude and a supportive environment for everyone. These are my top three favorite things about working at CluneTech, among many others 😊.

What has been your biggest achievement or highlight since joining CluneTech?

I've found that my accomplishments are often tied to the challenges I face at work and in life. I've learned that when you can achieve your personal goals, you can also achieve your professional ones.

What is the biggest change that you have witnessed in your time here?

Being part of the Veliko Tarnovo's office expansion years ago was an amazing adventure. I've seen it grow from 15 to nearly 150 people across all businesses within the Group. The office was opened 11 years ago with its first employees from the Taxback Sales team. Since then, many operational departments have transformed, and now we're proud to have 19 teams from Taxback International,, Transfermate, and Immedis.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

When I come out of a difficult situation, I analyse the mistakes along the way and I find it as a great self-improving mechanism. I try to give my best at every aspect of the work I do.

What has been your favourite task or project to work on?

As part of the HR team, we work on multiple projects, and I enjoy all of them, from recruitment campaigns to Great Place to Work events, CluneTech Cares initiatives, and employees' experience projects. It's inspiring to work with so many professionals who provide constant support, making every project my favorite one.

Do you have advice for someone who is just starting their career in CluneTech?

For all the new starters at CluneTech, I would say that exceptional performance brings results sooner than expected, but it can only be achieved by working as #OneTeam. Collaboration and teamwork are key to success at CluneTech.


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