At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Head of Global Direct Sales, Kelly Williams who has been on our team for the last 10 years.
What is your favorite thing about working in CluneTech / TransferMate?
My favourite thing about working at CluneTech is the people. We have an incredibly welcoming and supportive team culture, where everyone is willing to help each other out. That sense of collaboration and camaraderie really makes it a great place to work and grow.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
My biggest achievement has been the personal and professional growth I’ve experienced over the years. I’ve been fortunate to work with leaders who believed in me and supported my development, which has helped me progress in my career and take on new challenges with confidence. That trust and encouragement have made a lasting impact on me.
Who or what has inspired you the most during your time here?
I’m most inspired by my colleagues on a day-to-day basis. The people who consistently go above and beyond, stay solutions-focused even during challenging times, and bring a positive attitude to the workplace.
What is the biggest change that you have witnessed in your time here?
The biggest change has been the scale and maturity of the business. When I started, we were still laying foundations. Now we’re a global leader in B2B payments. The investment in our technology, people, and processes has been huge, and it’s been great to be part of that.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
The greatest challenge I faced was returning to work after having my two children, who are close in age. There had been so many changes while I was on maternity leave that I initially felt overwhelmed and a bit lost trying to catch up. On top of that, I really struggled with the guilt of leaving my children and trying to juggle being a Mammy with having a full-time career. It was an emotional adjustment.
That said, I was incredibly fortunate to have such a supportive team around me. My colleagues helped me ease back in, reminded me of my value, and gave me the space to rebuild my confidence. Once I found my rhythm again, I felt like I was truly back in my stride—and that’s a great feeling.
What has been your favourite project to work on?
Since we were approved as an Amazon PSP, I’ve really enjoyed diving deeper into how the marketplace operates and learning more about eCommerce as a vertical. It’s been eye-opening to understand the specific challenges these businesses face when it comes to managing global payments. Being able to offer a solution that helps them overcome those hurdles and grow internationally has been both interesting and rewarding.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Don’t be afraid to ask questions—there’s no such thing as a silly one. Everyone here is approachable and willing to help, so lean on your colleagues; they’re a great bunch! Most importantly, give it socks! Believe in yourself, put in the work, and the opportunities will follow. A good attitude and consistent effort won’t go unnoticed, just show up and give it your best.
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