March 21, 2024

15 Years at Taxback- Interview with Antonia Nankova

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Taxback's Antonia Nankova, Operations Team Leader, who has been on our team for the last 15 years.

What is your favourite thing about working in CluneTech / Taxback?

I like the dynamics in our work - different clients, a variety of cases, the challenging busy season every year and then a calmer summer. Sometimes it seems that we are doing similar tasks, but no day is the same.

My favorite thing is my colleagues and the team we’ve formed - they are a group of good people with good hearts. Each one with their own personality, along with being positive, funny, intelligent and dedicated to their work. I truly respect all of them.

What has been your biggest achievement or highlight since joining CluneTech/ Taxback?

My biggest achievement has been becoming a Team leader. I started working for CluneTech as a student with measured expectations. But no one knows what the future holds. I feel grateful for this opportunity, besides the knowledge I’ve gained, I’ve learnt a lot from my colleagues. Everyday brings something new. The best is yet to come.

What is the biggest change that you have witnessed in your time here?

The biggest change I’ve witnessed was definitely the remote working during Covid 19 - something that we could hardly imagine before that. I remember wondering what we were going to do and how we things would turn out. But we proved that there is nothing we could not overcome.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

The greatest challenge from a work perspective is the months at the beginning of each year when we are in peak season - volumes are huge and we are extremely busy. But, that being said, I’m very lucky to work with great people, all hardworking, flexible and dedicated and motivated to get the work done. With this team, I know we are going to make it and succeed.

What has been your favourite task or project to work on?

I don’t have a favourite task in particular, I like my work and I always give my best to get the job done, no matter what challenges come my way from time to time.

Do you have advice for someone who is just starting their career in CluneTech / Taxback?

Be hardworking, be diligent, be honest and loyal. Stay focused and keep moving forward, your work will be rewarded. You never know what opportunity could be around the corner.


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