August 8, 2025

2 Years at CluneTech - Interview with Nelda Montalvo

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Financial Crime Subject Matter Expert, Nelda Montalvo who has been on our team for the last 2 years.

What is your favorite thing about working in CluneTech / TransferMate?

I love that every day is different. I get to work on interesting cases and learn something new all the time. Plus, the teamwork here is great! Everyone is so willing to help out.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

Moving into the Financial Crime Subject Matter Expert role has been a big highlight for me. It’s been really rewarding to grow in this area and work on some challenging investigations.

Who or what has inspired you the most during your time here?

Definitely the people I work with. There’s so much experience and knowledge in the team, and everyone is so open to sharing what they know.

What is the biggest change that you have witnessed in your time here?

I’d say the way our processes and systems have evolved. It’s great to see how we’re improving all the time, especially in how we handle financial crime risks.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Some of the complex cases I’ve worked on were definitely challenging, especially when quick decisions were needed. I just focused on staying calm, asking the right questions, and working closely with the team. 

What has been your favorite project to work on?

I’ve enjoyed the investigations where I could really dig into unusual activity and spot patterns. It’s challenging work, but it’s really satisfying.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Be curious and don’t be afraid to ask questions and take every chance to learn from the people around you.

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