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“Coronavirus Did Not Have Any Direct Impact on Our Business” - Terry Clune

The last few months haven’t been easy by any means. We have been, and continue to be, faced with unprecedented and ever-changing challenges due to Covid-19. At CluneTech, we’re extremely lucky to have amazing leaders and a workforce that has continued to collaborate, innovate and deliver, while adapting to the new situation very quickly.

But what’s the secret behind our success? Terry Clune, Founder and CEO of CluneTech, met exclusively (and virtually) with Economy.bg to share some valuable insights about how CluneTech has adapted to the Covid-19 pandemic and his inspiring story of building a sustainable business from scratch.

Mr. Clune, has how the Covid-19 pandemic affected your business in Bulgaria and did you have to cancel any projects?

Terry: Coronavirus did not have any direct impact on our business. The services we provide are global, we’re not specific to one region or one industry and we provide a range of different financial services, mainly to global companies so our global business has not really stopped to any major extent.

We’ve been very successful at continuing to trade during the pandemic because of our tremendous team of people in Varna and across the world who are very committed, very experienced and very capable. We appreciate the work that all of our team have done across the world in getting through this difficult time.

What were the main challenges for CluneTech in Bulgaria to adapt to the new situation?

Terry: Coronavirus has been challenging for every business across the world and it would have been more challenging for us but we adapted what we do very quickly, we were able to move our team to remote working very quickly. All of our teams are now working successfully from home and I expect that will continue to some extent into the future. Regarding working from home there were some expectations.

I expected that working from home would have an impact on our team’s productivity but I’m very thankful that our team really got focused and straight back into their work and from what we’ve seen most people have been even more productive in working from home. They’ve really gotten behind the business during the coronavirus pandemic and we’ve managed to get through it successfully thanks to everyone playing their part.

Are your staff still working from home? is remote working something you plan to continue in the future?

Terry: For us it’s not really about whether we work from home or work in the office. Simply, it’s important for us that people are able to do their job wherever they are, be they at home or at work, it doesn’t really matter. I think into the future, I imagine many of our people will probably work half the time from home and half the time from the office. Remote working will definitely be an option, yes.

It won’t suit everybody but for those who wish to have that facility and are able to continue to perform it will definitely be a key option. I think it will be good for people and their lifestyles. Not having to commute or commuting less will mean more time at home with family for people. These are all valuable benefits for people and it’s definitely something that we’re keen to support into the future.

What type of roles does CluneTech offer in Bulgaria?

Terry: Over the nineteen years now that we’ve been in Varna the work that we do has changed. It used to be very administrative and many of the people at the beginning of our business were involved in administrative roles. Now many of those roles have changed. They have become more expertise orientated, expertise in payroll, expertise in payments, expertise in taxes etc.

We also have a much larger technology team now than ever before. We currently work with nearly 150 people in technology across Bulgaria. Ultimately, the work here has changed from administrative to using technology to provide the services and with that roles and jobs are changing too. Many of the administrative people have now learned new skills and have developed into much higher technology/ higher skilled positions in our business. So right across our business the work has changed and now more than ever we need highly skilled people. I’m delighted that so many of our team leaders today have grown within the business and have learned and adopted the latest skills.

Do you think that western companies will move away from South East Asia and move to Eastern Europe because of the Covid-19 pandemic? And could Bulgaria benefit from such a trend?

Terry: I think Bulgaria has done an extraordinary job of keeping the impact of the coronavirus very low in the country. One of the lowest contagion rates in Europe and is clearly a very safe place now and will be into the future to be doing business. The government have absolutely taken this issue very seriously and all the people too have taken it very seriously. Considering this, I think that Bulgaria can be a potential location for any company that is planning to relocate their business from Asia to Eastern Europe.

How would you compare Bulgaria to other countries that you are operating in and do you see any challenges or other opportunities here?

We’ve always said that Bulgaria is a great place to do business. For example, most recently I’ve seen that wherever I go around Varna the internet connections are so fast. I read recently that Bulgaria have one of the top three internet speeds in the world. So they’re clearly very forward-thinking in terms of technology and in terms of things that really matter to people and to businesses.

I think over the last nineteen years I’ve seen dramatic improvements and in terms of the confidence of people there’s been a dramatic increase and also huge positive improvements in the way things are managed here. I’m sure not everything is perfect here, just like any country, but I’ve seen huge improvements in the local economy and local area and hopefully, that can continue forward into the future.

In terms of the Bulgarian people that we’ve been able to recruit and lead our teams here, they boast a wide range of skills from engineering to customer care and languages. There are very smart people here. It’s enabled our business to really grow technology wise and customer care wise across the world. Yes, there’s a lot of competition in Bulgaria and Varna to hire the best people.

We recognise that we want the best people to be working for our business and we’re very fortunate to have a fantastic team here and that’s what has enabled our business to be so successful. We also have a very strong and growing relationship relationships with local universities in Varna and in Veliko Tarnovo that has enabled us to identify people.

Recent surveys of EY and Brookings Institution showed that employers in many countries are speeding up plans to automate their businesses as workers are forced to stay at home during the pandemic. Do you think automation in business will reduce the need for staff in CluneTech?

I think that this is not something that smart people should be concerned about. In our business, nineteen years ago, it was very non-automated and since then we’ve brought more and more automation to our business but our business has also grown more and more in terms of the number of people. The work that we do is no longer administrative, it’s more technology-enabled which leads to, for many people, more interesting work, more skilled work and more higher value added work.

For people who are willing to learn the more modern and updated skills, automation should not be a worry. Increased automation is definitely happening and our business would be a prime example of the impact of automation on services. I need and want our team to be learning the new skills and to be able to do the technology-enabled jobs.

Again, in our business, we’re not just focusing on one customer or one region. Our services are global, we’ve got customers in virtually every country in the world so it’s really about using the technologies available to provide the best service possible and having the best people driving that forward.

How will this crisis transform the software/fin-tech industry in the long-run?

Fintech and financial business is very much changing to using more technology enabled services and we’re very much at the forefront of that. For example, in the payments space with TransferMate we’re building really cutting edge technology to help companies to manage their global payments. Our business in Varna is a combination of technology-enabled services and services which have a high degree of expertise in areas such as global payroll.

For example, we manage the global payroll for Uber and for Harvard from Varna. We manage global VAT tax for IBM and Google from Varna and we provide global services for hundreds of thousands of students who for example, study in North America. We provide tax return expertise to all their universities, so we are doing very significant and important work.

Also, Benamic our sales-promotion service will provide technology marketing services to very large companies like Canon. All of these services need technology but at the same time they need a very high degree of customer care and being able to do both of those things, technology and customer care together is why we continue to be very successful.

Really all of our services are driven by technology and we’ve got very strong technology people in our business in Bulgaria, a couple of which have strong expertise in customer care.

You have gone a long way from your student years, returning from a summer in Germany and establishing a company in the kitchen of the family home. What’s the secret to building a sustainable business? What lessons have you learned along the way?

There’s a couple of important things people should think about in terms of that. I’m from a farm in rural Ireland, my parents encouraged me to start business when I was young. The first business I started was when I was eight years old. I used to collect fertiliser bags, plastic bags from farmers and I would fold them neatly and sell them to wood merchants who used them to sell firewood in. This was a great business for me as an eight year old as I was able to purchase my first bike, a yellow BMX bike. However, the biggest business lesson I learned was when I was nine years old.

My business went bust when another farmer’s son saw what I was doing and ended up getting a better bag than mine to sell, a see through bag so people could see how much firewood was inside. He ended up taking all my customers as he was able to sell them this better bag and he put me out of business. This was a really, really valuable lesson for me. As I was busy with my yellow BMX bike cycling around every Saturday and Sunday to all my farmers collecting the bags, I would also spend my money on chocolate.

Breakfast on a Saturday morning would consist of Snickers bars and I really felt like a cool dude. But I had gotten lazy and a bit complacent, while the kid competing with me asked the customers what he could do better and ended up sourcing a better bag. I lost all my customers then and as a result my business stopped.

There’s always opportunities to see how things can be done better. That was a very important lesson for me. You also need to surround yourself with positive people. People who are progressive rather than people who will hold you back or be critical or negative. In Varna, we’ve been very fortunate to hire an extraordinary team of people. Having fantastic people around you is a key to success for any business.

The number one of course is to be hiring the best people, be that in Ireland or in Bulgaria. We expanded our business to this extent by asking the customers ‘what can we do for you?’, ‘how else can we help?’, ‘what can we do differently or what can we do better?’ and as a result of those questions we now have many different businesses within the Group. If something changes for one business or the market changes, we are not just reliant on one company. Having a series of different businesses takes away an immediate risk.

The lesson here is that what any business must do, no matter if they’re Bulgarian or Irish, is to continue to find out from your customer what they want and stay on the pulse and keep you’re your eyes open for new opportunities because business changes all the time and the second you stop looking at how you could do better you’re going to be finished. The secret of a successful business is constantly wondering ‘how can we do this better?'.

Do you think ambition or talent matters more for success?

I think success is like Einstein says, 99% hard work and 1% talent. I think talent comes from hard work. Some people are naturally talented but for most people by working at something you can become talented at it. That’s what I tell my kids, I have five children, three boys and two girls and what I would be saying to them would be by working hard at something you can become talented at it.

Be it learning to play chess or play a sport, yes some people are naturally talented at those things but by working hard, putting the effort in and continuing to try you can become talented and it’s the same in business. Lots of people have talent but don’t use it so it goes to waste. It’s the people that are moderately talented but put the effort in that become hugely successful. It’s all about making the effort.

Private school or state school?

All of my schooling was in public schools. I think in Europe, for most countries the public school system is very good. I’m not sure what it’s like here in Varna but the EU would be very supportive of Ireland, ensuring that we don’t need to have huge fees for private education.

The university sector in Ireland too is ultimately, not crazy expensive compared to places like America. I think Ireland and Bulgaria have much in common in the education sector. The public system in both countries is what most people use and in general, it’s a good system.

Should young people go to university or go straight into work, what do you think provides a better experience?

I’ve met many people who were successful in business without going to university but I know a lot of them would feel at a disadvantage having not gone to university. University gives you, if anything, confidence. Confidence from getting through it. Many of the people I’ve met in business that have been successful but didn’t go to university would usually say that if they had one regret it would be not going to or not finishing university because of the confidence that it can bring you.

In Ireland now and in Bulgaria, there are very high rates of people going to university which is hugely valuable for the economy into the future. I would be encouraging everyone if possible to try and finish your 3rd level education even though it’s not always easy to do, it brings you such confidence in the long term.

February 15, 2022

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CluneTech Social Spotlight: January 21st

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

Care @ Work - Immedis

Immedis are partnering with HRCongress and holding a complimentary Forum discussing how Global Payroll can play a role in discussing Diversity & Inclusion in the workplace. In this free webinar, how crucial pay equity is to Diversity, Inclusion and Belonging as well as how the measurement of pay can help to ensure we move towards actual pay equity, will all be discussed. Care @ Work will take place on the 3rd of February from 15.00 – 16.30 UK and you can register for free now: https://bit.ly/3rvra4r

How to Get your Australian Tax Refund - Taxback.com

In November 2021, Taxback.com played a huge role in getting the Australian High Court to rule the ‘Backpacker Tax’ invalid for citizens from certain countries. The Australian Tax Office (ATO) has now released guidance on how backpackers can claim their tax refund. In their latest blog post, Taxback.com break down that guide and tell you everything you need to know about the latest developments in the backpacker case.

The Great Migration? The Great Resignation? - TransferMate

Curious about what the future of work may look like and what that could mean for international payroll? The 'Great Resignation' theory (closely followed by the 'Great Migration') has quickly become part of the public consciousness, and both promise to change the face of international payroll. On their blog this week, TransferMate took a closer look at the evidence surrounding these theories to deduce what the future of work really looks like and what the implications will be for employers with international payroll.

Upcoming Career Fair - Gradguide

After the success of their inaugural Career Fair last September, Gradguide have announced their next event, taking place virtually on Thursday, February 24. Already an incredible line up of companies have been announced for the event, including Immedis, Workday, Spendesk, Slack, Chargify, and many more. This is a must attend event for any student or recent graduate looking to land their first role in tech! Additionally, Gradguide just announced their brand new Refer a Friend Programme where you and a friend could win €500 each month simply by recommending them to Gradguide – Click here for more.

Ultimate Guide to Non-Resident Taxes in the US - Sprintax

Sprintax specialize in making tax as straightforward as possible to newcomers in the US. Thus, with tax season in the US fast approaching, Sprintax are on hand to answer all your pressing questions. Their ultimate guide will cover everything you need to know from:

  • Who has to file
  • Tax exemptions
  • How to reduce your tax bill
  • Important documents

And much more!

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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CluneTech Social Spotlight: February 4th

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Don’t Miss Out on Claiming your Work from Home Tax Relief!Taxback.com

In the Irish Examiner last week, Barry Cahill and Taxback.com discussed the findings of their recent survey which revealed that only 17% of respondents have claimed their work from home tax relief. The relief allows people to claim back 10% of electricity and heating, and 30% of their broadband costs, apportioned over the number of days worked from home over the course of the year. The article also debunks widespread myths such as the relief not being available to those that share bills.

“Almost half of those who took the survey believed that the relief wasn’t available to those in house shares." – Barry Cahill, Taxback.com

Lastly, the article talks about how to claim back your tax relief, detailing all the steps involved.

 

Driving Merger & Acquisition SuccessImmedis

To boost revenue, acquire a competitive advantage, target new prospective customers, and widen access to the talent pool, an increasing number of businesses are pursuing global expansion. Consequently, mergers and acquisitions are becoming increasingly common.

But how does M&A activity impact global payroll and how can payroll teams assist in the expansion process? Those questions and more are answered in Immedis’ latest e-book “Driving Merger &Acquisition Success: Leveraging Global Payroll as a Strategic Asset”. This e-book provides payroll professionals with practical tips and best practices that help ensure success, compliance, and timely payroll delivery.

 

New Year, New Look. Reintroducing Sprintax!Sprintax

Have you noticed something a little different about Sprintax lately? Towards the end of last year, the Sprintax team launched their new brand to great excitement and wonderfully positive feedback. The aim behind this rebrand being to reflect the growth that has occurred within their products, technology, and team over recent years, as well as their proven customer centric approach. Check out Sprintax’s latest blog post for more information on their recent changes and why they made them.

 

Taxback International and Flexso PartnershipTaxback International

Some very exciting news emanating from Taxback International last week as they announced their brand new partnership with Flexso. Flexso is a strategic end-to-end partner for smart SAP solutions, both on-premise and in the cloud.  This partnership will see the integration of Flexso’s end-to-end SAP implementation management solution with Taxback International’s VAT reclaim and VAT compliance automation platforms.

“We feel very fortunate to be working with Flexso. We know the team at Flexso are passionate about delivering digital transformation to their clients and I feel both our clients will benefit greatly from this partnership”. - Todd Brennan, Head of Business Development Central Europe, Taxback International.

For more on this announcement check out Taxback International’s LinkedIn post by clicking the title of this entry.

 

The Value of a ‘Gift with Purchase’ CampaignBenamic

In a recent update Benamic, our award winning promotions agency, discuss the positive impact on consumer brand loyalty that can be derived from running a ‘Gift with Purchase’ campaign. Expanding on research conducted by Harris Interactive where 90% of consumers that received a free gift stated that they be ‘somewhat likely’ to purchase from that brand again, Benamic discuss how to effectively run such a campaign. Read about what our promotions experts have to say before running your next ‘gift with purchase’ campaign.

 

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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15 Years at CluneTech- Interview with Tsvetelin Salutski

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Tsvetelin Salutski, Database Programmer at Transfermate. He has been on our team for the last 15 years.

What is your favourite thing about working in CluneTech?

Working with smart people. Being able to learn from them. Having the opportunity to grow and develop my skills and competences.

What has been your biggest achievement or highlight since joining CluneTech?

Without a doubt, this is the Automatic Submission Validator (ASV) tool at Benamic. I played a key role in the design and development of this highly complex system. Its unique validation algorithm enabled Benamic to automatically process and validate hundreds of thousands of registrations at scale.

What is the biggest change that you have witnessed in your time here?

From a technology standpoint, migrating our infrastructure from the Ireland data center to the cloud was one of the most significant milestones for the organization. It was very complex and high-risk transformation that required collaboration and resilience from everyone involved.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

13 years ago, I was handed a folder, “Tsveti, congratulations on your new role. These are the documents for your new project. On Wednesday, you’re flying to London to meet the client.” That was how my first project as a Business Analyst began. I had no idea what I was getting into, but despite the initial shock, I pushed through with hard work. It paid off with a successful delivery and recognition from the entire team. ‍

What has been your favourite project to work on?

The projects where I learned something new and was genuinely challenged. In the end, the satisfaction of getting the job done was always what motivated me most.  Dopamine(Венозно)😊  ‍

Do you have advice for someone who is just starting their career in CluneTech?

Always give 101% at work. Take ownership, make decisions, take responsibility, move on and get the job done! Don’t get used to seek validation for everything you do. Don’t be afraid to fail. Be curious and don’t run away from challenges—this is how real growth happens. When you consistently show commitment and deliver your best, recognition and success don’t need to be chased, they come naturally as a result of your continuous effort and attitude.  ‍

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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5 Years at CluneTech - Interview with Philip Traynor

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.

What is your favorite thing about working in CluneTech / TransferMate

I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.

Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.

Who or what has inspired you the most during your time here?

I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.

What is the biggest change that you have witnessed in your time here?

The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.

What has been your favourite project to work on?

My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.

April 8, 2026

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Strengthening VAT Expertise: The First Year of Fintua Tax Academy

At CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.

The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.

“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.

From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.

A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.

Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.

Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.

The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.

At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.  

Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.

February 26, 2026

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5 Years at Sprintax- Interview with Viktoria Kurteva

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.

What is your favourite thing about working in CluneTech / Sprintax?

My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.

What has been your biggest achievement or highlight since joining CluneTech / Sprintax?

‍Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.

What is the biggest change that you have witnessed inyour time here?

‍The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.

What is the greatest challenge that you have faced inyour time here and how did you overcome it?

‍One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.

Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.

What has been your favourite project to work on?

I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.

Do you have advice for someone who is just starting their career in CluneTech / Sprintax?

My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.

December 18, 2025

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From Project Manager to UX Designer: Ventsi’s Career Journey at Sprintax

In the latest episode of CluneTech’s Career Blitz Series, we sat down with Ventsislav Dinev, who shared his inspiring career progression within CluneTech’s Sprintax Team.

Ventsi began his journey at Sprintax as a Project Manager, where he quickly developed a strong interest in user experience and design. Motivated by curiosity and a desire to grow, he set his sights on transitioning into the UX team, and took deliberate, strategic steps to make it happen.

A purposeful career transition

During the conversation, Ventsi reflects on how he prepared for the move into UX, highlighting the importance of proactive learning, building relevant skills, and seeking opportunities to apply them in real projects. Rather than waiting for the “perfect moment,” he focused on creating his own path within the company.

He also shares the experiences that helped him stand out during the transition, from cross-functional collaboration to hands-on involvement in user-focused initiatives.

Why he chose to grow within CluneTech

One of the key themes of Ventsi’s story is the value of internal growth. He speaks about why he chose to stay and develop his career within CluneTech, emphasizing the company’s supportive culture, openness to career mobility, and encouragement of personal development. According to Ventsi, having the space to explore different roles internally played a crucial role in his professional evolution.

Advice for aspiring tech professionals

Ventsi also offers practical advice for anyone looking to start or advance their career in tech:

• Stay curious and continuously learn new skills

• Don’t wait for opportunities - actively look for ways to create them

• Build relationships across teams and disciplines

• Be open to stepping outside your current role

A story of growth and initiative

Ventsi’s journey is a strong example of how dedication, curiosity, and initiative can open unexpected doors. His transition from Project Manager to UX is not just a career shift - it’s a reflection of what’s possible within a culture that supports internal mobility and growth.

Watch Ventsi’s full story in this episode of Career Blitz to learn more about his journey and insights into building a meaningful career in tech.

November 5, 2025

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

Friday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

Members of the Na Cait Óga U16 Hurling Squad pictured with coaches, mentors, officials and CluneTech representatives at the Kilkenny GAA and Camogie Academy Awards Evening, held at CluneTech’s Kilkenny HQ.

Members of the Na Cait Óga U16 Football Squad pictured with coaches, mentors, officials and CluneTech representatives at the Kilkenny GAA and Camogie Academy Awards Evening, held at CluneTech’s Kilkenny HQ.

Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.

Members of the U15 Kilkenny Camogie Development Squad pictured with coaches, mentors, officials and CluneTech representatives at the Kilkenny GAA and Camogie Academy Awards Evening, held at CluneTech’s Kilkenny HQ.

Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.

(L-R) Aoife Prendergast, Kilkenny Camogie Player, Christy Walsh, Kilkenny Junior Football Manager, Derek Lyng, CluneTech.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

Terry Clune, Founder and CEO of CluneTech, said:

“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.

Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:

“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.

Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”

Tommy Farrell, Kilkenny Camogie Development Officer, added:

“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.

The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”

PJ Kenny, Chairman of Kilkenny GAA, said:

“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”

Theresa Aylward, Kilkenny Camogie Chairperson, added:

“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”

The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.

For more information, please contact:

Lauren Cleere, CluneTech, lauren.cleere@clunetech.com  

Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie

Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie

February 6, 2026

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CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

Thursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny

CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.

Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.

As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.

CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

Bill Cuddihy, Chairperson of Cois Nore, said:

“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”

Mary Dolan, Manager of Cois Nore, said:

“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”

This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.

About Cois Nore

Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.


About CluneTech

CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.


For more information:

CluneTech

Lauren Cleere, Marketing and Communications Manager

lauren.cleere@clunetech.com

Cois Nore Cancer Support Centre

Email: info@coisnore.ie

Phone: 056 775 2222

Website:www.coisnore.ie

January 29, 2026

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CluneTech Strengthens Its Commitment to FAST Heroes 112 in Varna

Thursday, 5 June 2025 – Varna, Bulgaria

CluneTech is proud to announce the continued success and growth of the award-winning educational initiative FAST Heroes 112, which has now expanded city-wide in Varna, Bulgaria. Endorsed by the World Stroke Organization and supported by CluneTech since 2022, the program currently reaches 26 kindergartens and more than 2,100 children, delivering life-saving health education to families across the region.

What began as a pilot in just one school has grown into a vital community initiative, turning health education into a celebration and raising essential stroke awareness among nearly 13,000 people in the Varna municipality.

In partnership with the Varna Municipality and the Heart to Heart Foundation Bulgaria, we remain committed to expanding the program’s impact even further.

About FAST Heroes 112

FAST Heroes 112 is an award-winning educational program, endorsed by the World Stroke Organization. It aims to raise awareness of stroke symptoms and emphasizes the importance of immediate action when these signs appear. The program harnesses children’s natural enthusiasm for learning and sharing to spread life-saving knowledge not only in kindergartens and primary schools but also within families at home.

Children aged 6 to 11 learn how to identify stroke symptoms through engaging, adventure-based lessons, and then share that knowledge with their families. On average, each child passes this information on to six adults, amplifying the program’s impact beyond the classroom walls.

Why stroke prevention matters

Stroke is a leading cause of death and disability in Bulgaria and worldwide, and tragically, one of the main reasons children lose their grandparents. Many stroke patients miss out on life-saving treatment because they don’t recognize symptoms early enough and arrive at the hospital too late. However, if stroke victims receive swift and effective acute care, survival rates improve dramatically.

This is why increasing awareness of stroke symptoms and empowering people to seek emergency care immediately is crucial. FAST Heroes 112 contributes to building this awareness, helping families respond quickly when it matters most.

Varna, home to our largest Bulgarian office, is also one of the cities with the highest stroke rates in the country — making this partnership especially meaningful.

Looking ahead to expand our reach

This fall, FAST Heroes 112 will continue its vital work by reaching children and families in all primary and elementary schools across Varna. Stay tuned for updates on our ongoing journey to make Varna safer — one child, one family, and one community at a time.

July 14, 2025

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CluneTech Cares Fourth Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.

October’s CSR Spotlight: Breast Cancer Awareness

For the month of October, we are traditionally raising funds for Race for the Cure which plays a crucial role in supporting breast cancer organizations and hospitals across Europe.

With a staggering 500,000 new diagnoses and 125,000 lives lost to breast cancer in Europe every year, the funds raised through events like this are of vital importance. They enable these organizations to continue their life-saving work, providing support, research, and awareness to combat this disease.

This October, more than 150 CluneTech colleagues took part in our fundraising events for breast cancer awareness and Race for the Cure across the globe. These events included group walks in Bulgaria and Ireland and a Breast Cancer Awareness talk at our Kilkenny HQ.

In addition, Presiyana Vitanova, Desislava Georgieva, Desislava Chervenkova and Ralitsa Hristova used their Volunteer Day to distribute flyers at the St. Marina Medical Center in Varna, Bulgaria, raising awareness about the importance of breast cancer screenings.

Thanks to our team's efforts, we donated €1,590 to this incredible cause.

   

November’s CSR Spotlight: Movember

This November, we focused our CSR Spotlight on men’s health and the globally recognized Movember movement.

Since its inception in 2003, Movember has grown into a global movement, bringing together passionate Mo Bros and Mo Sisters – individuals dedicated to making a difference in mental health, suicide prevention, prostate cancer, and testicular cancer. So far, the campaign has raised USD 1.4 billion, funding life-saving research and initiatives for men’s health.

Throughout November, CluneTech employees embraced the cause by growing their own moustaches and staying active for men’s mental health. For each moustache photo posted with the hashtag #Movember, CluneTech Cares generously donated €20. We also stuck to our monthly 5k challenge by donating €5 for every employee who posted a picture of their 5k into our internal communications platform.

At the close of Movember, CluneTech made a significant monetary contribution to Movember, supporting various men's health charities and organizations. A big thank you to all of our amazing colleagues for their dedication and participation.

2024 Kilkenny GAA and Camogie Academy Awards, proudly supported by CluneTech

This quarter, CluneTech had the privilege of hosting the 2024 Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ. Over two unforgettable evenings, we celebrated the outstanding achievements of the U16 Kilkenny GAA Football and Hurling Teams, as well as the U15 Kilkenny Camogie Academy and Development Squads.

The event brought together players, families, coaches, and mentors, highlighting the dedication and passion that drive Kilkenny’s young athletes. We were honored to welcome special guest speakers Henry Shefflin, Miriam Walsh, and Richie Donnelly, who inspired attendees with their words of wisdom and shared their own journeys in sport.

CluneTech is proud to support Kilkenny GAA and Kilkenny Camogie, empowering the next generation of athletes and fostering a sense of teamwork and community. These awards nights were a true reflection of the hard work and commitment of everyone involved, and we’re delighted to have played a role in celebrating their success.

We extend our heartfelt thanks to all the coaches, mentors, and leaders, including Michael Fennelly, Performance Lead at Kilkenny GAA, and Tommy Farrell, Kilkenny Camogie Development Officer, for their vital contributions.

December’s CSR Spotlight: Preventing Homelessness & Poverty

This December, our CSR Spotlight of the month shines on St. Vincent de Paul, a remarkable organization providing vital support to those experiencing poverty and homelessness—especially during the holidays.

SVP provides vital services such as housing assistance, food support, and education resources, making a meaningful difference in communities across Ireland—especially during the holiday season.

To help make a difference, we’re hosting a Christmas Jumper Day at our Kilkenny HQ on Wednesday, December 18th. For every festive jumper worn to the office, CluneTech will donate €5 to St. Vincent de Paul.

The jumper doesn’t need to be flashy—what truly matters is the kindness and generosity behind this initiative. Together, let’s help bring a little more joy and warmth to those in need this holiday season.

Christmas Gifts for 176 children from the Center for Special Educational Support in Varna

This December, in response to a request from a teacher, CluneTech made a generous financial donation to the Center for Special Educational Support in Varna. The donation will be used to purchase Christmas gifts for nearly 200 students who rely on the center’s services to navigate their educational journey, as they were born with special needs.

Since its transformation in August 2017, the former Special Education School "Brothers Miladinovi" in Varna has become a Center for Special Educational Support, meeting modern standards for educating children with developmental disabilities. The center currently employs over 30 teachers and 10 therapists, who provide education and care to 176 children aged 6 to 18.

The center is equipped with nine classrooms and a dedicated ergonomic therapy space. The classrooms are designed to cater to the sensory integration needs of the children, with environments tailored to each age group. In preschool and primary school classrooms, a multisensory approach alternates between learning and physical activities, all designed to engage students through practical experience. For non-verbal children on the autism spectrum and those with limited mobility due to cerebral palsy, the center uses advanced tools like the Communicator5 eye-control device for communication and Tobii games for eye training and fun.

In addition to education, the center provides consulting, diagnostic, corrective-educational, and therapeutic services aimed at addressing and compensating for the students’ individual needs.

Giving Back to Our Communities: From New York and Beyond

At CluneTech, our commitment to giving back is at the heart of everything we do. At the end of 2024, our US teams were honored to make annual donations to three exceptional organizations that tirelessly serve our communities: One to World, Coalition for the Homeless, and the Aisling Irish Community and Cultural Center.

One to World

One to World enriches the global community by fostering intercultural understanding and cooperation. Through education programs and cultural exchange initiatives, they connect international students and scholars with local communities, building bridges of understanding and collaboration. We are proud to support their mission to make the world a more inclusive and connected place.

One To World provides face-to-face experiences among local communities, international students, and Fulbright scholars. Our programs foster curiosity, respect, inclusion, and community for a better world. None of this work would be possible without donors like you. We couldn’t be more grateful for your generosity and your commitment to our mission.

Deepesh Dhingra, Executive Director of One to World.

Coalition for the Homeless

The Coalition for the Homeless has been a beacon of hope for those experiencing homelessness in New York City. Offering food, shelter, and support services, they work tirelessly to help individuals and families regain stability and rebuild their lives. We are deeply inspired by their dedication and honored to contribute to their life-changing efforts.

Because of your invaluable support, the Coalition has been able to expand our services and advocacy to meet the growing need. We are committed to seeing no one go hungry, homeless, or without shelter in our city. I cannot thank you enough for your kindness and compassion – you are truly making a difference.

Dave Giffen, Executive Director of Coalition for the Homeless.

The Aisling Irish Community and Cultural Center

Located in New York, the Aisling Irish Community and Cultural Centre is a lifeline for Irish immigrants and the broader community, offering mental health support, senior care, and cultural programs. Our donation to the Aisling Irish Community Centre will specifically support their mental health programs, which provide critical resources and support to those in need. Their commitment to fostering connection and well-being for all who walk through their doors is truly inspiring, and we are grateful to support their vital mission.

We provide support, programs and services to approximately 15,000 people during the year. We promote wellness, infuse culture, and offer empathy with every interaction as our mission is to care for the “whole person”. With 352 private social service sessions delivered so far this year we have worked with youth, families, and seniors to provide a range of supports, meeting their individual needs. We support the Irish because we have made a commitment to our funders to do so.  We do everything else, because we are Irish. Thank you for putting a spotlight on the need for food security, and the growing need for mental health support – and for helping us to do our part in providing that support. 

Sandra Feeney-Charles, Executive Director of the Aisling Irish Community and Cultural Center.

We extend our sincerest thanks to these organizations for their tireless work to uplift and support those in need. Your efforts make a profound difference in the lives of so many, and we are proud to stand with you. Together, we can continue to build stronger, more inclusive communities and create a brighter future for all.

The Taxback International Team Takes on the '12 Dips of December' Challenge

Our Taxback International team showed true courage by diving into the cold River Barrow—not once, but 12 times each — as part of the '12 Dips in December' challenge.

A huge thank you to our daring participants: Cora Phelan, Therese Hegarty, Éanna Brady, Nigel O'Donovan, Nicola Delaney, Joe Forristal, Eoin Dunphy, Brian Cooney, and Clare Farrell. All of which took the plunge to support three incredible causes, the Irish Heart Foundation, Pieta and Breast Cancer Ireland

We are so grateful for the generous donations and words of encouragement from everyone who supported our team. Your contributions will go a long way in helping these essential organizations continue their lifechanging work.

We’re beyond proud of our team for their dedication. By the end of their 12 Dips of December Challenge, our team raised over 3,000 euros in total. A massive well done to all involved.

Volunteering at CluneTech

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 210+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:

Anita Ilieva and Denis Ibrqmov: A day of giving back in their local dog shelter

This November, Denis Ibrqmov and Anita Ilieva from the TransferMate Treasury Team spent a meaningful day at a local dog shelter in their hometown Veliko Tarnovo, Bulgaria. Here's what they had to share about their experience:

“As animal lovers, this cause is something we truly hold close to our hearts, and we felt incredibly fortunate to be able to give back in a small but impactful way.

Our visit was filled with laughter, love, and a lot of wagging tails! We spent time playing with the adorable puppies, whose energy and joy were absolutely contagious. It was a heartwarming experience, and we couldn’t help but feel a deep connection with these wonderful animals who are waiting for their forever homes.

In addition to spending time with the dogs, we also rolled up our sleeves to help clean the cages, making sure the puppies and older dogs had a clean, safe space to rest. We also donated much-needed food to the shelter, knowing how essential it is to provide them with the best care possible.

This experience reminded us just how important it is to support causes that help those who can’t speak for themselves. It’s not just about giving material things, but also about showing kindness, compassion, and love to creatures who give us so much joy in return.

We encourage everyone to get involved in their communities and support causes that matter. Whether it’s through donations, volunteering, or simply spreading awareness, every little bit helps."

   

Linda Mooney Supporting Young Athletes: A Day at the Primary School Cross Country

As part of our commitment to volunteering, Linda Mooney took a break from her customer service role to spend a day with primary school students participating in a cross-country event. This voluntary day provided her the opportunity to support young athletes and encourage their involvement in competitive running.

“I had the chance to take some time out from dealing with clients in Customer Service to spend the day with students aged 8/9 to 12 years thanks to CluneTech cares and our voluntary day. A lovely fresh Irish morning (ideal running conditions) had me walking 35 students from the school to the back field of beautiful Kilkenny Castle. We arrange them by age to get to the start line as they run them by age/class and whether boys or girls (over 800 participants so it crazy trying to not miss their start time). All the kids had great fun and we had 2nd place for 5th class girls and they got bronze for team event, 6th class boys missed out on bronze for the team but had 5th place individual. After it’s all over and few tired kids, we walk them back to the school. It’s great chance for students that are not part of Athletic club to have a chance to run and get a feel for competitive running and cross country. I had 2 of my own running in the 4th class girls and 6th class boys so was lovely to be their to cheer them on.”

July 14, 2025

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CluneTech Cares Third Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.

July’s CSR Spotlight: The Jack and Jill Children’s Foundation and Karin Dom

Our CSR Spotlight of the Month initiative shines a light on a specific charity or cause for our teams to support. During this time, employees from around the world can join in a remote or in-person 5k walk, run, swim, or cycle.

This July, we focused our efforts on supporting The Jack and Jill Children’s Foundation and Karin Dom, two organizations dedicated to improving children's health and well-being.

The Jack and Jill Children’s Foundation provides vital in-home nursing and end-of-life care for children with severe and life-limiting conditions throughout Ireland. The foundation offers families much-needed respite and support, ensuring that children receive compassionate care in the comfort of their homes.

Karin Dom is a Bulgarian non-profit organization founded in 1996 by Ivan Stancioff. It serves as a therapeutic center for children with special needs, employing a team of skilled professionals, including physiotherapists, speech therapists, and social workers. Despite their impactful work, Karin Dom faces ongoing challenges due to increasing costs.

Thanks to our team’s involvement throughout July, CluneTech donated over €350 on behalf of our staff to these dedicated charities, supporting their essential services for children and families in Ireland and Bulgaria.


August CSR Spotlight: Supporting Animal Welfare

In celebration of International Dog Day, our August CSR Spotlight focused on supporting animal welfare organizations. Donations raised went towards the life-saving efforts of charities and groups working to rescue, rehabilitate, and rehome animals in need.

Our primary beneficiary during August was PAWS, an organization dedicated to rescuing abandoned and homeless animals, mainly dogs from high-kill shelters and owners who can no longer care for them. PAWS collaborates with volunteers, local vets, and adoption groups to rescue hundreds of animals each year, provide them with temporary care, and find them loving forever homes.

A highlight of the month was the Lucky Hunt Project Charity Bazaar, which was organized in support of Lucky Hunt. Founded 13 years ago by Svetlana Hunt, Lucky Hunt operates two facilities: a rehabilitation farm for rescued animals and an open-concept shelter for stray dogs, where the animals are not kept in cages. Over the years, the Lucky Hunt Project has rescued and rehabilitated thousands of homeless animals, providing them with a safe environment and a chance at finding forever homes.

The charity bazaar was a tremendous success, with contributions making a significant impact on the shelter’s ability to provide vital resources to animals in need. Employees had the opportunity to learn more about Lucky Hunt’s mission, support the cause, and contribute directly to helping these animals.

Thanks to our team’s active participation, CluneTech made a monetary donation to support animal welfare initiatives, making a meaningful difference for organizations like Lucky Hunt and other beneficiaries. Thank you to everyone who took part and showed their support!

September’s CSR Spotlight: World Suicide Awareness

In September, CluneTech Cares honored World Suicide Awareness Month by dedicating our CSR Spotlight to Waterford Marine Search and Rescue, an organization committed to preventing suicide and saving lives in the community.

This year, we organized a 5K CSR Walk at our Kilkenny HQ to bring employees together and raise funds and awareness for the cause. The walk provided a great opportunity for our team to connect, support each other, and contribute to a meaningful initiative. Throughout the month, we also took the opportunity to highlight CluneTech’s Employee Assistance Program (EAP), ensuring that employees across the globe are aware of the mental health resources available to them.

At the end of September, CluneTech made a monetary donation to Waterford Marine Search and Rescue, supporting their essential efforts in mental health and suicide prevention. A big thank you to all of our colleagues for their participation and dedication during this important month!

‘Let's Clean Bulgaria Together’ Initiative 

In just under an hour, our Bulgarian colleagues proudly collected a total of fifteen bags of trash as part of the ‘Let’s Clean Bulgaria Together’ initiative, which they have now participated in for the second consecutive year.

We extend our heartfelt thanks to our young volunteers—Maya, Tervel, Boris, Gabi, and Miroslav—who, along with their parents and our dedicated colleagues Emiliya Dimitrova, Vesselin Markov, Miglena Kostova, Elka Krashevska, Aleksandrina Konstantinova, Ina Eneva, and Daniela Roussev, and their friends, spent their Saturday morning cleaning the area around our Bacho Kiro office in Varna, Bulgaria.

The 12th edition of ‘Let’s Clean Bulgaria Together’ took place on September 14th throughout Bulgaria, in support of World Cleanup Day 2024, which will be observed on September 20th. As Bulgaria’s largest volunteer initiative, it aims to shift attitudes toward pollution, foster a sense of personal responsibility, and contribute to environmental conservation while making a visible difference.

On September 14th, thousands of volunteers, including students from hundreds of schools and kindergartens as well as NGOs, equipped with bags, gloves, and rubber boots, came together to clean polluted areas and water bodies across the country.

Since the launch of ‘Let’s Clean Bulgaria Together’, nearly 3,102,000 volunteers have collected approximately 100,000 tons of waste, clearing 28,800 illegal dumpsites and polluted areas. According to the global organization Let’s Do It World, every 10 tons of waste cleaned by volunteers saves €22 million and three years of institutional labour. World Cleanup Day is recognized by the European Parliament and is included in the UN calendar.

Laptop Donation to St. Aidan’s National School, Kilkenny

As part of CluneTech Cares, we were delighted to donate laptops to St. Aidan's National School in Kilkenny! These laptops will help students and staff integrate ICT into the curriculum, enhancing digital learning while also reducing e-waste by giving older electronics a second life.

Principal Robbie Byrne shared:

"St. Aidan's NS is delighted to accept the very kind donation of laptops from CluneTech / TransferMate. The laptops will be very useful in our classrooms and support rooms as we integrate ICT across the curriculum. It's also great to see laptops recycled in this way which will benefit many of our students."

At CluneTech Cares, we’re proud to support our local community while fostering a more sustainable future! Many thanks to James Murphy for driving this initiative forward.

CluneTech continues its support for the I Want a Baby Foundation

We are honored that for a second year in a row, CluneTech is donating to the I Want a Baby Foundation in Bulgaria, supporting the facilitation of psychological support groups for women and couples with infertility. Over the past year, our initial donation helped nine women experiencing infertility receive much-needed support, and three of them have since become mothers.

CluneTech Cares: Celebrating the Kilkenny Stars BIDL Women’s Team

CluneTech Cares is proud to sponsor the Kilkenny Stars BIDL Women’s Team, who had an impressive season debut on Saturday evening. The team kicked off their journey in senior basketball with enthusiasm and determination, backed by a lively crowd that brought vibrant energy to the game.

Despite facing challenges in the first half, the team demonstrated resilience and teamwork, pushing through to secure a decisive victory against their neighbours, the Tipperary Knights. This promising start has set the stage for an exciting season ahead, and we look forward to supporting the Kilkenny Stars as they continue to shine on and off the court!


Gavroche Association: Empowering Youth Through Legal Education

As part of a CluneTech Cares initiative, young residents from the Gavroche Association’s supervised residence and the Caritas sheltered housing recently visited the Varna District Court. The visit was organized with support from our dedicated colleagues Daniela Tsoneva and Emiliya Dimitrova, who aim to help social service users and employees in the region gain valuable experience and learn best practices in human rights and support for vulnerable individuals.

During the visit, the group had the opportunity to engage with Deputy Chairperson and Judge Ralitsa Raykova, Veselina Todorova, Coordinator of the Mediation Center, and Stella Yankova, Head of the Court’s Press Center. The court representatives shared insights on civil and criminal cases and offered real-life examples from their experiences working with citizens.

The youths also explored topics like judicial mediation as an alternative way to resolve disputes, the role of the National Legal Aid Bureau, and the responsibilities of the duty judge—a key figure in granting permissions related to finances and real estate for individuals under guardianship.

This initiative is part of CluneTech’s ongoing commitment to fostering community engagement and supporting educational opportunities that empower young people in the region.

CluneTech Cares: Supporting Young Racer Adam Butler

CluneTech is absolutely delighted to sponsor local young racer Adam Butler. We recently welcomed Adam to our Kilkenny HQ following his participation in the #T4NationsCup2024. Thanks to Adam and his team, we had the opportunity to see one of his racing karts in person, further highlighting our commitment to supporting young talent in the community. We look forward to following Adam's journey on the racetrack!

Volunteering at CluneTech

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:

Our amazing colleagues Antonia Petrova and Silviya Krasteva volunteered at the latest edition of the ‘I believe and help’ campaign.

Antonia and Silvia brought 18 kg of plastic caps that the employees in our Varna office collected and spent the day supporting the cause at the Cathedral in the heart of the city.

‘I believe and help’ is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well done to Antonia and Silviya for their amazing work!

Team Victory for CluneTech at the Mount Juliet Corporate Invitational

Last Thursday, CluneTech was proud to be represented at the annual Mount Juliet Corporate Invitational, where our team not only enjoyed spectacular weather but also played an exceptional round of golf.

Competing with determination and skill, the team of Padraig Lahart, Jack O'Keeffe, Patrick Dalton, and David Dooley showcased their talent on the course, ultimately taking home the first-place prize!

Thank you to Padraig, Jack, Patrick and David for supporting this event through CluneTech Cares.

July 14, 2025

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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CluneTech Celebrates 25 Years in Bulgaria

CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

April 28, 2026

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WeCan Awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards

Thursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.

This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂

Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:

“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”


John McCarthy, WeCan Project Lead, added:

“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”

The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.

Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.

WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.

About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.

About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment

About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.

Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.

CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.

For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech

Lauren.Cleere@clunetech.com

September 25, 2025

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CluneTech’s OneTeam Awards: Celebrating Collaboration, Innovation, and Excellence

At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.

A Legacy of Recognition: From Employee of the Quarter to OneTeam Awards

Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.

This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.

Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.

The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.

OneTeam Awards Over the Years

Creating Moments That Matter

From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.

As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:

“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”

Recognition Beyond the OneTeam Awards

While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:

• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.

• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.

• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.

• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.

A Culture Built on Recognition and Unity

At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.

June 4, 2025

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WeCan Wins National Award at the 2024 Pakman Awards

Tuesday, 29th October, 2024. WeCan, a CluneTech initiative, has been awarded Best Deposit Return Initiative at the 2024 Pakman Awards, held at The Shelbourne Hotel, Dublin on Thursday, October 24th.

Launched in June 2024, WeCan has achieved its first major recognition, marking a significant milestone in its commitment to inclusion and sustainability. 

The Pakman Awards are Ireland’s premier environmental awards, recognising excellence in recycling and waste management among businesses, community groups, and individuals. Celebrating its 10th anniversary this year, the awards shine a spotlight on organisations demonstrating outstanding sustainability efforts. 

WeCan blends social inclusion with environmental responsibility by providing adults with intellectual disabilities meaningful employment that is in line with their capabilities. The initiative drives participation in the deposit return scheme and thus assists with boosting the country’s recycling rates, with the EU mandating Ireland to achieve 77% recycling of plastic bottles by 2025, escalating to 90% by 2030. It actively plays a role in protecting our environment by reducing litter and waste. 

WeCan also offers businesses a sustainable and practical solution for returning their cans and bottles that they can leverage to benefit their own operations, ESG, and CSR objectives. By advocating for an inclusive society, WeCan enables adults with intellectual disabilities to bring value to their local communities. Additionally, the initiative further benefits communities by donating any excess funds raised to local charities and causes. 

Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said: 

“Winning the Best Deposit Return Initiative at the 2024 Pakman Awards is a tremendous honour and a testament to the meaningful impact of WeCan. Since its launch, WeCan has not only promoted sustainability but has also empowered individuals with intellectual disabilities to secure meaningful employment. I want to extend a special thanks to Johnny McCarthy, his son Adam, and the wider team for their contributions in bringing this idea to life. I am excited about WeCan’s potential to grow and create even more opportunities for our communities as we move forward.” 



The initiative collaborates closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation that supports individuals with intellectual disabilities and autism in Kilkenny. This collaboration aids in workplace integration and reflects CluneTech’s dedication to positively impacting both the community and the environment. 

About the Pakman Awards 

The Pakman Awards are Ireland’s leading National Environmental Awards, recognising excellence in recycling and waste management among businesses, organisations, community groups, and individuals. Divided into 12 categories, including the Overall Pakman Award, the awards cover areas such as ESG leadership, innovation in waste resource management, and business recycling. 

About WeCan 

WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment. 

About CluneTech 

CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.

Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Sprintax, Taxback International, Taxback, Benamic and Visa First. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals. 

CluneTech has been recognised as one of Ireland’s best workplaces for nine consecutive years by Great Place to Work®, the global authority on workplace culture.

 

For more information, please contact: 

Lauren Cleere, Marketing and Engagement Specialist, CluneTech 

Lauren.cleere@clunetech.com 

October 24, 2024

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10 Years at Benamic- Interview with Iveta Sarieva

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Benamic's Iveta Sarieva, Head of CRM & Web Development, who has been on our team for the last 10 years.

What is your favorite thing about working in CluneTech / Benamic?

I still remember my first days and the impression I had back then—I felt like everyone was a potential friend, and there was a strong sense of equality regardless of position. I never felt afraid to share my thoughts, even with my manager. I thrive in a democratic leadership style, rather than an authoritarian one, so that openness and inclusivity are definitely my favorite things about working here.

What has been your biggest achievement or highlight since joining CluneTech / Benamic?

Work-wise, I started as a Customer Service Representative, moved into a Business Analysis internship just out of curiosity, and after a few years of growth in that role, transitioned to Project Management. That eventually led me to my current position as Head of Development.
On a personal level, some of my closest friends today are people I met within the company, which is a significant achievement, even though it's not directly work-related.

What is the biggest change that you have witnessed in your time here?

The biggest change I’ve seen is the improvement in work-life balance and the increased flexibility we now have. It’s been one of the most noticeable shifts over time.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Managing people has been the most challenging aspect, as everyone comes with their own personality, struggles, and needs. Balancing empathy with work demands can be hard. I wouldn’t say I’ve fully overcome it, but I’ve found helpful insights through podcasts and various resources that have shaped how I approach and handle these challenges. 

What has been your favourite project to work on?

I don’t have a specific favorite project, but I generally prefer larger, more complex ones over smaller, routine tasks. I also enjoy projects that allow for creativity and include visual elements. 

Do you have advice for someone who is just starting their career in CluneTech / Benamic?

Take on challenges because, in the end, they will open doors to new opportunities.

October 21, 2024

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CluneTech’s Kaylyn Burke Awarded Rising Star in HR at the 2024 HR Leadership & Management Awards

Kilkenny, Ireland. Friday, 11 October, 2024. CluneTech is proud to announce that Kaylyn Burke, a valued member of their HR team, has been recognized as the "Rising Star in HR" at the prestigious 2024 HR Leadership & Management Awards, at a Gala Awards ceremony held in the Crowne Plaza, Dublin on Thursday, October 10.

Kaylyn Burke, 2024 Rising Star in HR

Now in its tenth year, the HR Leadership & Management Awards celebrate excellence in HR and recognises that it is key to the future economic prosperity of the Irish economy. The Awards are vital to promote HR, as they allow innovation and achievement to shine, and the ceremony itself is attended by hundreds of leading industry figures.

The Rising Star in HR award recognises professionals early in their careers who have demonstrated remarkable potential and made significant contributions to their organizations.

Kaylyn, who originally joined CluneTech in 2019, has swiftly become a pivotal force within the HR department. Her commitment to implementing forward-thinking HR strategies has played a critical role in enhancing employee engagement, wellbeing, and onboarding, across the group. The "Rising Star" accolade is a testament to her hard work and passion in driving a positive, people-first culture.

Kaylyn Burke expressed her gratitude upon receiving the award, stating, "I’m truly honoured to receive this recognition. It’s a reflection of the incredible support I’ve received from my colleagues at CluneTech. I’m excited to continue contributing to our shared success and further building on our #OneTeam culture.”
Terry Clune, CEO and Founder of CluneTech, commented: "We are incredibly proud of Kaylyn’s achievement. She exemplifies the values of respect, innovation, #OneTeam and passion that are at the heart of our company. This award reflects her immense talent and dedication to making CluneTech a great place to work. We are so grateful to have Kaylyn on our team.”
Team CluneTech in attendance at the event

This achievement not only highlights Kaylyn's individual success but also underscores CluneTech's ongoing commitment to fostering talent and creating an inclusive, innovative work environment where employees can thrive.

October 11, 2024

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Success for two CluneTech companies at the National Fintech Awards

03 October 2024, Dublin & Kilkenny, Ireland. Kilkenny-headquartered software technology group, CluneTech, took home two awards at the National Fintech Awards, held in the Mansion House, Dublin, on Wednesday evening, 02 October.

The inaugural National Fintech Awards were established to celebrate the exceptional achievements of the entire Irish Fintech industry, recognising those who have demonstrated exceptional innovation, leadership, and growth in this dynamic and constantly evolving sector.

Taxback International, a CluneTech company, was recognised as Fintech Company of the Year, an award which was won by another CluneTech company, TransferMate Global Payments, in 2023.

Taxback International is a global leader in VAT technology, providing innovative solutions that help businesses automate complex tax processes, reduce costs, and ensure full compliance with local and international tax regulations.

Taxback International’s platform, Comply, played a pivotal role in securing this award. Comply revolutionizes tax compliance by automating the entire process and integrating real-time data processing, which reduces errors by up to 90%. This approach not only minimizes the risk of non-compliance but also sets a new standard for the industry.

In addition to enhancing accuracy, Comply significantly reduces compliance processing time and lowers costs, making it one of the most efficient solutions on the market.

Catherine Quirke, Board Director, added:

“This award highlights the exceptional capabilities of Comply and the trust that our clients place in us. Our mission is to revolutionize VAT compliance, and this recognition from the fintech community reinforces that we’re making a meaningful impact.”

In addition, Joanna Murphy, CEO of Sprintax and Taxback, was awarded “Fintech Pioneer of the Year” honouring her significant contributions to the Irish fintech sector.

Joanna Murphy, CEO, Sprintax, who was awarded Fintech Pioneer of the Year

Joanna Murphy is the Chief Executive Officer of Taxback and its US counterpart, Sprintax. The company specializes in tax technology, providing a suite of software solutions which simplify tax determination, withholding, tax return filing and reclaim for individuals and organisations globally. Joanna is responsible for leading the corporate direction and strategic vision for the group, driving business expansion, with the goal of delivering excellence in technology and service to a global customer base.    

On the night, Joanna spoke of the company’s latest technology launch, Sprintax Dividends, a cross-border tax reclaim software solution which supports organisations and individual investors to maximise their return on investment by reclaiming cross-border dividend withholding tax (DWT), which is typically withheld on overseas investments.

Accepting the award, Joanna Murphy said:

"I am incredibly honoured to receive the FinTech Pioneer of the Year Award. This recognition is a testament to the innovative work we're doing at Sprintax and the dedication of our fantastic team. I owe an immense gratitude too, to our Founder and Chairman, Terry Clune, for his unwavering support and leadership. Together, we are pushing the boundaries of what's possible in the fintech space, and I couldn't be prouder of what we've achieved and the exciting future ahead.'

Welcoming both awards, CluneTech CEO and Founder, Terry Clune said:

“On behalf of CluneTech, we are honoured to have been recognised in two separate categories at the 2024 National Fintech Awards.

For Taxback International to be awarded Fintech Company of the Year is a tremendous honour, especially given the company’s evolution in the last four years. When Covid hit, we faced uncertainty as our revenue model previously relied on corporate travel. Thankfully, we embraced the challenge, adapted, and redirected resources to develop Comply, a world-leading compliance software.

I would also like to give a special mention to Sprintax and Taxback CEO, Joanna Murphy, who was awarded Fintech Pioneer of the Year. I know I speak for everyone at CluneTech when I say that Joanna could not be a more deserving winner. This recognition is testament to her passion and commitment to innovation, both of which know no bounds.

Together, with a phenomenal team and extraordinary leaders, we look forward to building on this recognition and continuing our journey of innovation and excellence in the fintech industry.”

Team CluneTech celebrating two awards

October 3, 2024

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10 Years at TransferMate - Interview with Linda Maher

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Linda Maher, Financial Assistant, who has been on our team for the last 10 years.

What is your favorite thing about working in CluneTech / TransferMate?

My favourite thing about working in CluneTech is the ability to work from home. It provides me with such a great work life balance, and less stress commuting to work.  Having said that, I also love going into the office on Wednesdays to see people and catch up in the office with everyone.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

My biggest highlight since joining would be winning Employee of the Quarter in 2016.

What is the biggest change that you have witnessed in your time here?

The growth of the company has been the biggest change I have witnessed since I joined the group. The number of entities we now produce accounts for has grown significantly over the years. You only need to look and see how big the finance team has grown to facilitate all the reporting requirements and deadlines we have. The team is three to four times bigger now than when I started in the company.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

My greatest challenge faced was back in 2016 when I was called up last minute to help process payroll for the Group. I think there was nine or ten entities at the time to be processed. I had never processed payroll before so it was a huge challenge, but I must have done a good job as I’ve been involved with payroll ever since! I definitely wouldn’t have been as successful if it wasn’t for the senior accountants across the group at that time. Everyone helped out and we got everyone paid correct and on time.

 

What has been your favourite project to work on?

I was involved in bringing the sales commissions calculations away from excel and into Salesforce. It was great to work with the Salesforce team and see how the reports would be produced and do something different to month end accounts. I’m currently helping on something similar with Power BI which I am really enjoying.

 

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

There is no such thing as a ‘stupid question’ so don’t be afraid to ask – by asking questions you are gaining knowledge, and ‘knowledge is power’.

September 24, 2024

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CluneTech selected as one of Ireland’s Best Managed Companies 2024!

Friday, 20 September, 2024. Kilkenny-headquartered software technology group, CluneTech, has been recognised as one of Ireland’s Best Managed Companies at a Gala Awards ceremony held in the RDS, Dublin. First recognised as one of Ireland’s Best Managed Companies back in 2010, this is the ninth consecutive year that CluneTech has been recognised and this year saw the company retain its Platinum Status - the highest accolade in these awards.

Ireland’s Best Managed Companies programme, run by Deloitte, promotes and recognises excellence in Irish/Northern Irish owned and managed companies. It is the only awards scheme on the island of Ireland that considers a business’ performance from every perspective. This year at the 16th annual awards ceremony, Deloitte recognised 129 indigenous companies representing 28 of the 32 counties across the island of Ireland.

The network of companies has a combined turnover of more than €15 billion and provide employment to over 45,000 people across a range of sectors from technology and healthcare to construction. A thorough judging process precedes the recognition each year, evaluating the entire management team and the business strategy of each company. The judges examine a wide range of areas when assessing Ireland’s top privately-owned businesses, such as a business’ environmental, social and governance standards, strategic planning and talent strategy.

Established in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, comprising tech unicorn TransferMate, Taxback, Taxback International, Sprintax, Visa First and Benamic. The group has offices in 21 countries and employs more than 1,200 people globally.

Commenting on the award, Terry Clune, CEO and Founder, CluneTech said: The Deloitte BMC Programme is a true mark of excellence, and it gives us great pride to have retained our Platinum Status for another year. Over the years, our suite of businesses has gone from strength to strength and while we have evolved in many ways, what has remained is our dedication to developing industry leading technology that simplifies global business. Our mission is to make business better and we couldn’t do this without our fantastic global team whose passion and commitment to innovation knows no bounds. I am more excited than ever about what the future holds!”
Brian Murphy, Lead Partner for Ireland’s Best Managed Companies Awards Programme, said: “The Irish economic growth story has been extraordinary, and we see this evidenced in the success of Irish indigenous businesses and the confidence shown by Best Managed Companies. Ensuring Ireland’s entrepreneurs and the companies they start get the support they need to grow and scale is crucial.”
Cathy Bryce, Managing Director, AIB Capital Markets, said: “AIB is proud to be the new lead sponsors of Ireland’s Best Managed companies. One of AIB’s core ambitions is to support Irish companies and their management teams in sustainable growth and development, something which is fully aligned with the goals of the BMC programme.”
Tomas Agnew and Richard Chapman from CluneTech pictured with Team Ireland Rowers and Olympic medallists Philip Doyle & Daire Lynch

About the Best Managed Companies Awards

Ireland’s Best Managed Companies programme, run by Deloitte, promotes and recognises excellence in Irish/Northern Irish owned and managed companies. It is the only awards scheme on the island of Ireland that considers a business’ performance from every perspective. Entrants to the programme will compete for this designation in a rigorous process that evaluates the calibre of their management abilities and practices.

Programme sponsors are AIB, the UCD Michael Smurfit Business School and the Business Post. For further information, visit www.deloittebestmanaged.ie.

International History of Best Managed Companies Programme

The Best Managed Companies Programme originated in Canada in 1993, where it has been run successfully ever since and is the country’s leading business awards programme. In addition to Ireland and Canada, the programme is currently run in a total of 48 countries including China, The US, Southeast Asia, The Netherlands, Belgium, Germany, Denmark, Czech Republic, Italy,

 

For more information, please contact:

Rachael Quinlan

Head of Employee Experience, CluneTech

Rachael.Quinlan@clunetech.com

September 20, 2024

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