CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
May 5, 2026
Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
Did you miss Taxback’s Director of Business Development, Marian Ryan on Virgin Media’s Ireland AM this October?
Well fear not, as you can catch the full interview right here in this edition of CluneTech’s Social Spotlight. Marian spoke about all things budget 2024, explaining how young families, single individuals and pensioners may be affected.
Still trying to get your head around this year's budget and wondering how it has affected your take home pay?
Try Taxback's free Budget 2024 Calculator here today.
Last September, TransferMate were delighted to announce their success at the National Fintech Awards, winning the FinTech Company of the Year award.
The inaugural National Fintech Awards were established to celebrate the exceptional achievements of the entire Irish Fintech industry, recognising those who have demonstrated exceptional innovation, leadership, and growth in this dynamic and constantly evolving sector.
Continuous growth and innovation over more than a decade culminated in TransferMate’s unicorn status in May 2022, following a further $70m investment. TransferMate’s $1bn valuation has put the company among an elite list of only seven Irish unicorns. In 2022, over €18 billion flowed through TransferMate’s products and solutions, up from €7.2billion in 2021, showing 86% year on year growth.
That growth can be seen across the company’s areas of focus, from direct business to strategic partnerships. TransferMate’s award-winning Global Accounts solution allows businesses to hold, pay and receive multiple currencies on a single platform, allowing them to trade globally as if they had a local banking presence - In essence, enabling businesses to build and control their own international banking network.
TransferMate’s API integrations, as well as open finance solutions like TransferMate for Banks & FIs, allow partners to ‘upgrade their payment engine’ and offer their end-users the same benefits as TransferMate’s direct clients and are integrated into banks, FIs, fintech’s, ERPs, BSMs, Procurement, Accounting and E-Commerce platforms across the world. The business’ global impact is reflected in the strategic partnerships it has agreed with companies such as SAP Concur, Coupa Pay, Sage, Quickbooks, AccountsIQ, Wells Fargo, and Barclays.
Commenting on the award, TransferMate CEO, Sinead Fitzmaurice, said:
“We are very proud to be a homegrown company that has become a leading player on the global stage. We continue to expand our suite of solutions for both direct businesses and partners, allowing them to grow alongside us. This success is all down to the work and dedication our people have shown since we were founded, and this award belongs to them.”
TransferMate’s founder and chairman, Terry Clune, added:
“We are delighted to be the inaugural recipients of the Fintech Company of the Year award. With incredible progress and innovation happening across the industry it’s fantastic to see indigenous businesses, products and services being recognised in Ireland through this awards programme.”
A massive well done to the whole TransferMate team involved for this outstanding achievement.
During the month of October, we were absolutely thrilled to mark a milestone that has been two decades in the making – CluneTech subsidiary, Visa First is officially 20 years old!
The team were busy celebrating the incredible achievement at Dublin HQ with a special toast from their CEO Joanna Murphy, along with Founder and Chairman Terry Clune.
A special thanks to the Visa First team for being an essential part of the company's 20-year journey and for all of their continued hardwork and dedication.
Cheers to Visa First at 20!
This month, we were over the moon to learn that CluneTech had been recognised at the 2023 HR Leadership & Management Awards at a Gala Awards ceremony held in the Crowne Plaza, Dublin.
Now in its ninth year, the HR Leadership & Management Awards celebrate excellence in HR and recognise that it will be key to the future economic prosperity of the Irish economy. The Awards are vital to promote HR, as they allow innovation and achievement to shine, and the ceremony itself is attended by hundreds of leading industry figures.
This is CluneTech’s fourth year participating in these awards, having originally been recognised in 2019. CluneTech was awarded Overall Excellence in HR, which recognises exceptional achievement in HR and is the highest accolade of the night.
CluneTech’s success at the awards also marks the company’s third time winning Best Use of CSR in HR. This award recognises the role that our CSR programme, CluneTech Cares, plays in the company’s overall business strategy and #OneTeam culture.
CluneTech were also awarded Best Flexible Working Strategy, an award that recognises their innovative approach to flexibility. In the last year, CluneTech further strengthened its commitment to work-life balance by increasing annual leave allowance and introducing flexible benefits including Life Work Days, an additional half day's leave per quarter where employees can get their life jobs done, Summer Flex Hours, Meeting Free Days and more.
Welcoming the awards, Terry Clune, CluneTech CEO and founder said:
“We are absolutely delighted to have won three awards at the HR Leadership and Management Awards. On behalf of myself and CluneTech’s leadership team, we’d like to express our gratitude to our HR Team who go above and beyond, consistently listening to our people in order to deliver the best possible employee experience. This recognition is testament to the incredible work that they do which wouldn’t be possible without the support and collaboration from our employees, all of whom play a fundamental role in making CluneTech a great place to work.”
Rachael Quinlan, Head of Employee Experience, CluneTech said:
“We are truly over the moon with our recognition at this year’s awards and are especially proud to have won Overall Excellence in HR. This recognition is a huge team effort and represents years of hard work to get us to where we are today. At CluneTech, our people are the driving force behind our #OneTeam culture and it’s their feedback and participation that has directly shaped both our Flexible Working Strategy and CSR Programme. We are incredibly grateful to them, and to our leadership team, both of whom consistently collaborate with us so that we can deliver a best-in-class EX, while simultaneously fuelling growth and innovation right across our suite of global businesses.”
We couldn't be prouder and want to thank each and every one of our employees involved in this amazing achievement.
Benamic were delighted to be recognised in the "Best Promotional Marketing Management" category at The Institute of Promotional Marketing (IPM) Awards 2023 this October, taking home a bronze award.
The CluneTech Subsidiary were incredibly proud to be recognised among other industry leaders following the announcement on the night.
A massive well done to all the Benamic team for this amazing achievement. We cant wait to see what's next on their journey.
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
October 25, 2023
Read MOREWelcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
U.S. multinational UKG Inc., a leading provider of HR, payroll and workforce management solutions for all people, has reached an agreement with CluneTech to acquire global payroll provider Immedis. Through its cloud-based payroll platform, Immedis delivers multi-country payroll solutions to customers spanning multiple industries across more than 150 countries and 120 currencies.
The acquisition of Immedis, subject to closing conditions, propels UKG into a global HCM leadership position with the creation of the industry’s most adaptable, intelligent “schedule to fund in one” experience for multinational businesses. UKG has 15,000 employees and 75,000 customers around the globe. The acquisition of Immedis will help UKG support their customers to transform multi-country payroll, while also providing exciting career opportunities for Immedis employees as part of the UKG business.
“Having worked closely with Immedis for several years, utilizing their technology to help support our customers through a strategic partnership, we are delighted to welcome the team to UKG,” said Chris Todd, chief executive officer at UKG. “The combination of UKG and Immedis will create the HCM industry’s most flexible and intelligent multi-country payroll experience for multinational businesses.”
“We established Immedis to help large companies solve their global payroll problems. I am incredibly proud of the hard work and dedication of the Immedis team over the past seven years to achieve our goal of becoming a global leader in international payroll service and technology,” said Terry Clune, founder of Immedis and CluneTech. “Joining UKG expands the reach and impact of our ground-breaking technology. It also presents tremendous new opportunities for the exceptional people who make Immedis special. I really appreciate the hard work of our incredible team, and I’m delighted that each of our Immedis staff will gain from this acquisition. I’d also like to thank Lead Edge Capital and Scottish Equity Partners (SEP) who have been strong and supportive partners in Immedis’ growth.”
Congratulations to Immedis founder Terry Clune, Immedis Chief Strategy Officer Richard Limpkin, UKG CEO Chris Todd, along with all of the UKG and Immedis teams on this exciting acquisition! We can't wait to see what's next for team Immedis.
Find out more about UKG's acquisition of Immedis here today.
In June, Taxback International's Chief Tax & Compliance Officer, Lisa Dowling and Chief Commercial Officer, Joe Healy presented the 4th official livestream of their client loyalty programme, ELEVATE.
ELEVATE is Taxback International’s CPD-approved live event that gives VAT experts from our wider community an opportunity to speak on VAT issues that matter most to their clients.
This was the first ever ELEVATE hosted live from Taxback International’s Kilkenny HQ. On the day, Lisa and Joe were joined by some amazing guest speakers from WTS Global, Metso, Ancestry, Meta, and Transfermate who provided a wide range of insightful seminars and panel discussions on topics around VAT in the Digital Age.
Well done to everyone involved in this incredibly successful event. We can't wait for Taxback International’s next live ELEVATE event at Kilkenny HQ.
TransferMate Global Payments, a CluneTech subsidiary, had the pleasure of hosting the Compliance Institute’s inaugural Southeast Regional Chapter event at our Kilkenny HQ.
The event which was held in June, featured a number of subject matter experts including Michael Kavanagh, who presented an overview of the Compliance Institute, our very own Alex Clements who provided an Introduction to TransferMate Global Payments and valuable insights on the topic of Ethics, Ireland South East's Catriona Murphy, who gave an overview of the Southeast Cluster, and Rachel Finn from Trilateral Research for a fantastic discussion about AI and Ethics.
Well done to everyone involved behind the scenes on the day. We look forward to the next Southeast regional event this Autumn.
Last May, CluneTech was recognised as one of Ireland's Best Workplaces in Tech for the 3rd consecutive year.
This announcement added to a successful year to date for the group following CluneTech’s earlier achievements as one of the Best Large Workplaces in Ireland, along with being recognised as one of the Best Large Workplaces for Women in Ireland in April.
The accolade was granted after a thorough and independent analysis conducted by Great Place to Work Institute Ireland. The accreditation was introduced in 2021 and the process is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the employee experience.
We couldn't be prouder and want to thank each and every one of our employees globally who play a role in ensuring that CluneTech truly is a Great Place to Work. A huge thank you to Great Place to Work® Ireland for coordinating such a wonderful initiative, and a big well done to our fellow Great Places to Work in Tech.
Discover the full list here today.
Sporting events in 2023 offer a wealth of opportunities for brands to reach their target audience and create memorable campaigns. In this article, Benamic’s marketing experts break down the best sport-related marketing campaigns to take inspiration from this year.
Check out the full list of inspirational marketing campaigns here.
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
June 30, 2023
Read MOREWelcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
This March, Taxback, the CluneTech subsidiary, officially launched its brand new website along with unveiling the company's much anticipated rebrand and improved user experience - making it easier than ever to claim your tax refunds.
The ultimate ambition behind Taxback’s rebrand is to make it easier than ever before for users to claim their tax back.
Some of the most important improvements introduced to Taxback’s rebrand and site revamp include…
Congratulations to all of the team involved at Taxback on this incredible brand transformation. Want to find out more about Taxback’s’ new look and feel? Take a look at the full details here.
Taxback International has announced a strategic partnership with global tax practice, WTS Global (WTS). The collaboration enables WTS to utilise Taxback International’s revolutionary ‘Comply’ platform to power their VAT (Value Added Tax) compliance services globally.
Built on twenty five years of VAT expertise, Comply is a scalable, secure VAT compliance platform that manages complex, country-specific rules to ensure that businesses remain compliant in a rapidly changing business environment. Comply will help WTS to optimise their clients’ compliance experience with increased governance and visibility, with potential for immediate revenue and growth opportunities.
Speaking about the partnership, board member at WTS and global head of WTS Indirect Tax practice, Jürgen Scholz, said:
“At WTS we have a very strong background in delivering excellent VAT advisory & compliance services for our clients. We are delighted that with our strategic partnership with Taxback International we are now able to provide a digital platform to power our VAT compliance service globally. We will also promote the platform Comply to our global partnership network as we are convinced that the solution offers state-of-the-art technology to face the upcoming challenges for VAT in the digital age.”
The ceremonial signing of the partnership was celebrated at Taxback International’s HQ with a visit from the Minister of State at the Department of Enterprise, Trade & Employment, Neale Richmond TD. Speaking on the partnership, the minister assessed this collaboration as “a perfect alignment of expertise and innovation between two global, market-leading companies”.
Take a look at the full press release here to find out more about WTS Global and Taxback International's new strategic partnership today.
This March, TransferMate has added two new currencies to their global accounts solution, adding to the company’s offering to their clients sending and receiving foreign currency payments.
The addition of both Canadian Dollars and Malaysian Ringgits allows clients to easily hold, pay and receive in 30 total currencies across the world through Global Accounts.
Get in touch today for more information about this world-leading multi-currency management solution!
CluneTech’s very own Marketing and Communications Specialist, Kristina Illevia has been featured in Economy BG with an article all about Employer Branding at CluneTech.
In the article, Kristina shares her insights and expertise on how CluneTech has successfully built a strong employer brand that attracts top talent and fosters a positive company culture. From our mission and values, to our employee perks and development programs, Kristina covers it all. Well done to Kristina on this amazing feature.
You can catch Kristina’s full article here.
There was a cause for celebration last month as Benamic debuted their brand new hybrid office space for their teams based in Varna, Bulgaria.
Since the beginning of the pandemic, Benamic has been operating entirely remotely, but the addition of their new office provides a place for employees to collaborate in person while continuing to provide the choice and flexibility of remote working.
Julian Morrison, CEO of Benamic, said:
“Listening to our employees is always a top priority, and we heard loud and clear that a full-time return to the office was not what they wanted. The decision to downsize the previous office and create a new hybrid space was a strategic move that allows us to prioritize employee experience and provide a space that caters to their needs.”
Congratulations to team Benamic on this amazing new facility!
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
April 6, 2023
Read MOREWelcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the Group!
Last October, TransferMate announced their partnership with Leeds United as their Official FX Partner for the 22/23 Premier League campaign. TransferMate will operate as the club’s exclusive foreign currency provider, providing cross-border payments services through its unrivaled payments infrastructure.
Paul Bell, Executive Director at Leeds United, said “Their unique global payments solution will be a huge asset to our club.”
To promote this partnership, our TransferMate team along with our Head of Design at CluneTech, Elena Stefanova brought their ideas to life and created a fantastic new TV advert to signal the arrival of this partnership in the run up to the new Premier League season.
At the start of 2023, CluneTech debuted their first recruitment campaign of the year.
The campaign video gives a sneak peak into the fabulous new office space at the IDA Business Park in Kilkenny while also shining a light on CluneTech’s mission and values, focusing on how CluneTech’s companies make business better for their customers. The piece features CluneTech CEO and Founder, Terry Clune, and members of the team who share an insight into their own career journeys and experiences thus far, explaining why they chose CluneTech as an employer.
Across CluneTech we are expanding and looking for key talent across many different sectors. Take a look at clunetech.com/careers to see all of the available opportunities.
Sprintax have announced a number of new and improved updates to their dynamic and trusted system Sprintax Calculus.
Some of the improvements include aspects like enhanced user experience, improved usability and full ADA compliance.
Want to find out more about Sprintax Calculus’ new improvements? Take a look at the full list of changes here.
Wondering how you can claim your €500 rent tax relief?
Well look no further, as Marian Ryan, Consumer Tax Manager with Taxback.com has outlined all the information a tenant needs to apply for the refund during her interview on RTE’s Morning Ireland.
Speaking about the preparation for claiming this refund, Marian noted:
"You need the address where you are living, the name and address of the landlord, their PPS number and confirmation that they are registered with the RTB. It's straight forward, it's usually all the information that is on the tenancy agreement."
Want to learn more and find out all of the details on how to claim your rent tax relief? Listen to Marian’s full interview here.
Looking for an overview of VAT news from the past 4 weeks? Taxback International’s VAT guide is available monthly and helps businesses to stay up to date with their VAT obligations.
Check out what Taxback International’s experts have put together this month with the latest VAT updates from Croatia, Czech Republic, Germany, Greece, Poland, Spain and more!
To catch the Global VAT Guide, just click here.
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
January 20, 2023
Read MOREWelcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the Group!
Three weeks ago, our TransferMate team attended Money 20/20 Las Vegas, the biggest Fintech and payments conference on the world stage. During their visit, our Head of Employee Experience, Rachael O’Shea got the chance to interview the wonderful Kevin Magnussen from our partner, the Haas F1 Team. Rachael and Kevin chatted about everything from his return to racing to becoming a dad, and the similarities between TransferMate Global Payments & Haas. Our TransferMate team also had the opportunity to speak with partners and customers about their journey to date and the value TransferMate brings to their business. Well done to all involved and special thanks to our amazing teams who continue to represent the group from all around the globe.
We are delighted to announce that as part of CluneTech Cares, our CSR Programme, CluneTech is sponsoring Plant the Planet Games in partnership with Self Help Africa, Warriors for Humanity and the Gaelic Players Association.
CluneTech are very happy to be sponsoring Kilkenny hurling legend, Paul Murphy to participate in this initiative, which will result in 25,000 trees being planted in Africa. Planting these trees means providing a source of food, income, shelter and improved soil for thousands of African families, as well as removing up to 625 tonnes of carbon from the atmosphere every year.
Taking place in Kenya from the 19th to 27th November, the event will feature 50 male and female Inter-County Gaelic Games players from all four codes. Joining the games will be an array of talent from Gaelic Games including Limericks Sean Finn, Wexford’s Matthew O’Hanlon, Kerry’s Stefan Okunbor, Kilkenny’s Grace Walsh and Niamh O’Sullivan of Meath, amongst others.
A fundraising page in support of the Warrior for Humanity, Plant the Planet Games has been set up and donations for those wishing to support can be made at: https://www.idonate.ie/event/planttheplanet
Taxback International are delighted to be selected as a finalist for the internationally-recognised Elevation Award 2022, by the Business & Finance Media Group, in association with Enterprise Ireland.
‘This recognition of our achievements reinforces our desire to continue delivering innovative FinTech, and we are determined to continue providing our clients with the best-in-class VAT Compliance services with Comply’ - Taxback International.
We look forward to the Award Announcements on the 1st of December 2022 at The Convention Centre Dublin
In tough economic times, discounting may feel like the solution. But in reality, it's just a temporary band-aid.
As the economy declines, businesses often turn to discounting as a way to boost sales. However, discounting is not always the answer. Read more on Benamic's new blog post about why you should avoid discounting when the economy is struggling (and what you can do instead)
Click here for more :https://bit.ly/3fR04mG
Planning a move down under? Then this session is for you! Taxback.com was delighted to partner with NexVentur, Visa First and Irish Australian Chamber of Commerce to host a live event for those interested in relocating to Australia.
Our panel of experts discuss the key considerations for movers including visa requirements, travel options, top tips for securing employment and much more!
To watch the travel series on-demand, click here: https://lnkd.in/ea89c-bC
And that’s this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
November 25, 2022
Read MORETuesday, November 22nd. The Ambassador of Ireland to Bulgaria, Martina Feeney visited CluneTech’s Varna office in Bulgaria on Tuesday, November 22nd, marking her second visit to the company this year, following an earlier visit to the Veliko Tarnovo office. Ambassador Feeney met representatives from across the CluneTech group of companies in Varna, which is the biggest office of the Irish software technology group in Bulgaria.
At the meeting, senior managers from different divisions of CluneTech shared the latest achievements of their businesses with the Ambassador. Our guest was curious to understand how the pandemic changed the workplace and to learn more about our most recent employee benefits and company culture improvements, which has contributed to CluneTech being listed as one of Bulgaria’s top 100 employers. Ambassador Feeney and the CluneTech managers discussed the importance of attracting and retaining the best talent, as well as our long-term CSR partnership with organizations like Karin Dom in Varna.
“I’m really impressed by the incredible teams that I met in both Varna and Veliko Tarnovo’s offices this year. All of the people at CluneTech seem to be really passionate about what they do. I have no doubt that putting people at the center of the business, something that CluneTech is dedicated to doing for its over 21 years of presence in Bulgaria, is essential to being successful. I`m looking forward to continuing our partnership and supporting you.
“We were delighted to host Ambassador Feeney, who was curious to learn more about our businesses, but also about our company culture and the people who work here. Ambassador Feeney is open to supporting us in every possible way and to strengthening the relations between the business and the authorities in the country, as we plan to increase our workforce here.”
During her first working trip in the country after the removal of the Covid restrictions, Ambassador Feeney visited our office in Veliko Tarnovo. There she spoke to Chris Henry, Zhana Zhivkova, Desislava Chervenkova, Desislava Teneva, and Tsvetanka Ivanova, who are all senior managers in the group. Back in June, when they met, our managers told her more about TransferMate entering a massive growth phase and becoming the first Irish tech unicorn represented in Bulgaria, as well as the recruitment plans of other CluneTech companies such as Immedis and Taxback.com who are also recruiting in the country.
CluneTech is the biggest Irish employer in Bulgaria and has been represented in the country for over 21 years. Its office in Varna is the biggest in Bulgaria, employing nearly 800 people in the fields of Finance, Software Development, Customer Service, Marketing, and many more.
About Ambassador Martina Feeney
Ambassador Feeney took up her position as Ambassador of Ireland to Bulgaria in October 2020. The pandemic limited her ability to meet people and host the usual events that are traditional for the Irish embassy in Bulgaria. This year saw the Ambassador’s first visits to both Veliko Tarnovo and Varna since the removal of the Covid-19 restrictions in the country this spring and we were delighted to host her. We look forward to the next visit from the Ambassador to our Bulgarian operations.
November 23, 2022
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
.png)
A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.
What is your favorite thing about working in CluneTech / TransferMate
I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.
Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.
Who or what has inspired you the most during your time here?
I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.
What is the biggest change that you have witnessed in your time here?
The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.
What has been your favourite project to work on?
My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.
April 8, 2026
Read MOREAt CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.
The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.
“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.
From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.
A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.
Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.
Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.
The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.
At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.
Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.
February 26, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.
My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.
Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.
The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.
One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.
Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.
I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.
My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.
December 18, 2025
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Fintua's Chief Financial Officer Edward Furlong who has been a part of the team for the last 15 years.
What is your favourite thing about working in CluneTech / Fintua?
The people. In Fintua, we have a core of really good people that have been here a long time.
What has been your biggest achievement or highlight since joining CluneTech / Fintua?
My appointment as Chief Financial Officer.
Who or what has inspired you the most during your time here?
The dedication of our staff, in particular the Bulgarian based employees. The level of effort and automation they have brought into work practices over the past number of years has been remarkable.
What is the biggest change that you have witnessed in your time here?
The automation across lots of processes during my time here at Fintua.
I have also witnessed the growth in many of our businesses from the foundations of being mainly an income tax refunds business which was very manual to being a key player in the Fintech space.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Covid completely changed the focus of our business. The majority of what we did prior to that was based around travel. This presented huge challenges from a budgeting and cashflow perspective.
In the same period Comply was also being developed.
What has been your favourite project to work on?
The rebrand project led by the marketing team was interesting to be involved in.
There are lots of elements of automation that we are working through at the moment so hard to choose a favourite.
If you had to swap roles with someone in the company for a week, who would it be and why?
Anywhere within the Sales function. I get lots of Sales phone calls so would be nice to be on the other side of the fence, for just a week!
Do you have advice for someone who is just starting their career in CluneTech / Fintua?
Don’t be afraid of change and embrace new ways of doing things.
September 30, 2025
Read MOREFriday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
.png)
.png)
Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
.png)
Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Terry Clune, Founder and CEO of CluneTech, said:
“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:
“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.
Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
Tommy Farrell, Kilkenny Camogie Development Officer, added:
“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.
The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
PJ Kenny, Chairman of Kilkenny GAA, said:
“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
Theresa Aylward, Kilkenny Camogie Chairperson, added:
“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”
The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
For more information, please contact:
Lauren Cleere, CluneTech, lauren.cleere@clunetech.com
Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie
Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie
February 6, 2026
Read MOREThursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.
Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.
As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
Bill Cuddihy, Chairperson of Cois Nore, said:
“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”
Mary Dolan, Manager of Cois Nore, said:
“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”
This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.
About Cois Nore
Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.
About CluneTech
CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.
For more information:
CluneTech
Lauren Cleere, Marketing and Communications Manager
lauren.cleere@clunetech.com
Cois Nore Cancer Support Centre
Email: info@coisnore.ie
Phone: 056 775 2222
Website:www.coisnore.ie
January 29, 2026
Read MOREThursday, 5 June 2025 – Varna, Bulgaria
CluneTech is proud to announce the continued success and growth of the award-winning educational initiative FAST Heroes 112, which has now expanded city-wide in Varna, Bulgaria. Endorsed by the World Stroke Organization and supported by CluneTech since 2022, the program currently reaches 26 kindergartens and more than 2,100 children, delivering life-saving health education to families across the region.
What began as a pilot in just one school has grown into a vital community initiative, turning health education into a celebration and raising essential stroke awareness among nearly 13,000 people in the Varna municipality.
In partnership with the Varna Municipality and the Heart to Heart Foundation Bulgaria, we remain committed to expanding the program’s impact even further.
FAST Heroes 112 is an award-winning educational program, endorsed by the World Stroke Organization. It aims to raise awareness of stroke symptoms and emphasizes the importance of immediate action when these signs appear. The program harnesses children’s natural enthusiasm for learning and sharing to spread life-saving knowledge not only in kindergartens and primary schools but also within families at home.
Children aged 6 to 11 learn how to identify stroke symptoms through engaging, adventure-based lessons, and then share that knowledge with their families. On average, each child passes this information on to six adults, amplifying the program’s impact beyond the classroom walls.
Stroke is a leading cause of death and disability in Bulgaria and worldwide, and tragically, one of the main reasons children lose their grandparents. Many stroke patients miss out on life-saving treatment because they don’t recognize symptoms early enough and arrive at the hospital too late. However, if stroke victims receive swift and effective acute care, survival rates improve dramatically.
This is why increasing awareness of stroke symptoms and empowering people to seek emergency care immediately is crucial. FAST Heroes 112 contributes to building this awareness, helping families respond quickly when it matters most.
Varna, home to our largest Bulgarian office, is also one of the cities with the highest stroke rates in the country — making this partnership especially meaningful.
This fall, FAST Heroes 112 will continue its vital work by reaching children and families in all primary and elementary schools across Varna. Stay tuned for updates on our ongoing journey to make Varna safer — one child, one family, and one community at a time.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
For the month of October, we are traditionally raising funds for Race for the Cure which plays a crucial role in supporting breast cancer organizations and hospitals across Europe.
With a staggering 500,000 new diagnoses and 125,000 lives lost to breast cancer in Europe every year, the funds raised through events like this are of vital importance. They enable these organizations to continue their life-saving work, providing support, research, and awareness to combat this disease.
This October, more than 150 CluneTech colleagues took part in our fundraising events for breast cancer awareness and Race for the Cure across the globe. These events included group walks in Bulgaria and Ireland and a Breast Cancer Awareness talk at our Kilkenny HQ.
In addition, Presiyana Vitanova, Desislava Georgieva, Desislava Chervenkova and Ralitsa Hristova used their Volunteer Day to distribute flyers at the St. Marina Medical Center in Varna, Bulgaria, raising awareness about the importance of breast cancer screenings.
Thanks to our team's efforts, we donated €1,590 to this incredible cause.
This November, we focused our CSR Spotlight on men’s health and the globally recognized Movember movement.
Since its inception in 2003, Movember has grown into a global movement, bringing together passionate Mo Bros and Mo Sisters – individuals dedicated to making a difference in mental health, suicide prevention, prostate cancer, and testicular cancer. So far, the campaign has raised USD 1.4 billion, funding life-saving research and initiatives for men’s health.
Throughout November, CluneTech employees embraced the cause by growing their own moustaches and staying active for men’s mental health. For each moustache photo posted with the hashtag #Movember, CluneTech Cares generously donated €20. We also stuck to our monthly 5k challenge by donating €5 for every employee who posted a picture of their 5k into our internal communications platform.
At the close of Movember, CluneTech made a significant monetary contribution to Movember, supporting various men's health charities and organizations. A big thank you to all of our amazing colleagues for their dedication and participation.
This quarter, CluneTech had the privilege of hosting the 2024 Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ. Over two unforgettable evenings, we celebrated the outstanding achievements of the U16 Kilkenny GAA Football and Hurling Teams, as well as the U15 Kilkenny Camogie Academy and Development Squads.
The event brought together players, families, coaches, and mentors, highlighting the dedication and passion that drive Kilkenny’s young athletes. We were honored to welcome special guest speakers Henry Shefflin, Miriam Walsh, and Richie Donnelly, who inspired attendees with their words of wisdom and shared their own journeys in sport.
CluneTech is proud to support Kilkenny GAA and Kilkenny Camogie, empowering the next generation of athletes and fostering a sense of teamwork and community. These awards nights were a true reflection of the hard work and commitment of everyone involved, and we’re delighted to have played a role in celebrating their success.
We extend our heartfelt thanks to all the coaches, mentors, and leaders, including Michael Fennelly, Performance Lead at Kilkenny GAA, and Tommy Farrell, Kilkenny Camogie Development Officer, for their vital contributions.
.jpeg)
This December, our CSR Spotlight of the month shines on St. Vincent de Paul, a remarkable organization providing vital support to those experiencing poverty and homelessness—especially during the holidays.
SVP provides vital services such as housing assistance, food support, and education resources, making a meaningful difference in communities across Ireland—especially during the holiday season.
To help make a difference, we’re hosting a Christmas Jumper Day at our Kilkenny HQ on Wednesday, December 18th. For every festive jumper worn to the office, CluneTech will donate €5 to St. Vincent de Paul.
The jumper doesn’t need to be flashy—what truly matters is the kindness and generosity behind this initiative. Together, let’s help bring a little more joy and warmth to those in need this holiday season.
.jpeg)
This December, in response to a request from a teacher, CluneTech made a generous financial donation to the Center for Special Educational Support in Varna. The donation will be used to purchase Christmas gifts for nearly 200 students who rely on the center’s services to navigate their educational journey, as they were born with special needs.
Since its transformation in August 2017, the former Special Education School "Brothers Miladinovi" in Varna has become a Center for Special Educational Support, meeting modern standards for educating children with developmental disabilities. The center currently employs over 30 teachers and 10 therapists, who provide education and care to 176 children aged 6 to 18.
The center is equipped with nine classrooms and a dedicated ergonomic therapy space. The classrooms are designed to cater to the sensory integration needs of the children, with environments tailored to each age group. In preschool and primary school classrooms, a multisensory approach alternates between learning and physical activities, all designed to engage students through practical experience. For non-verbal children on the autism spectrum and those with limited mobility due to cerebral palsy, the center uses advanced tools like the Communicator5 eye-control device for communication and Tobii games for eye training and fun.
In addition to education, the center provides consulting, diagnostic, corrective-educational, and therapeutic services aimed at addressing and compensating for the students’ individual needs.
At CluneTech, our commitment to giving back is at the heart of everything we do. At the end of 2024, our US teams were honored to make annual donations to three exceptional organizations that tirelessly serve our communities: One to World, Coalition for the Homeless, and the Aisling Irish Community and Cultural Center.
One to World enriches the global community by fostering intercultural understanding and cooperation. Through education programs and cultural exchange initiatives, they connect international students and scholars with local communities, building bridges of understanding and collaboration. We are proud to support their mission to make the world a more inclusive and connected place.
One To World provides face-to-face experiences among local communities, international students, and Fulbright scholars. Our programs foster curiosity, respect, inclusion, and community for a better world. None of this work would be possible without donors like you. We couldn’t be more grateful for your generosity and your commitment to our mission.
Deepesh Dhingra, Executive Director of One to World.
The Coalition for the Homeless has been a beacon of hope for those experiencing homelessness in New York City. Offering food, shelter, and support services, they work tirelessly to help individuals and families regain stability and rebuild their lives. We are deeply inspired by their dedication and honored to contribute to their life-changing efforts.
Because of your invaluable support, the Coalition has been able to expand our services and advocacy to meet the growing need. We are committed to seeing no one go hungry, homeless, or without shelter in our city. I cannot thank you enough for your kindness and compassion – you are truly making a difference.
Dave Giffen, Executive Director of Coalition for the Homeless.
Located in New York, the Aisling Irish Community and Cultural Centre is a lifeline for Irish immigrants and the broader community, offering mental health support, senior care, and cultural programs. Our donation to the Aisling Irish Community Centre will specifically support their mental health programs, which provide critical resources and support to those in need. Their commitment to fostering connection and well-being for all who walk through their doors is truly inspiring, and we are grateful to support their vital mission.
We provide support, programs and services to approximately 15,000 people during the year. We promote wellness, infuse culture, and offer empathy with every interaction as our mission is to care for the “whole person”. With 352 private social service sessions delivered so far this year we have worked with youth, families, and seniors to provide a range of supports, meeting their individual needs. We support the Irish because we have made a commitment to our funders to do so. We do everything else, because we are Irish. Thank you for putting a spotlight on the need for food security, and the growing need for mental health support – and for helping us to do our part in providing that support.
Sandra Feeney-Charles, Executive Director of the Aisling Irish Community and Cultural Center.
We extend our sincerest thanks to these organizations for their tireless work to uplift and support those in need. Your efforts make a profound difference in the lives of so many, and we are proud to stand with you. Together, we can continue to build stronger, more inclusive communities and create a brighter future for all.
.png)
Our Taxback International team showed true courage by diving into the cold River Barrow—not once, but 12 times each — as part of the '12 Dips in December' challenge.
A huge thank you to our daring participants: Cora Phelan, Therese Hegarty, Éanna Brady, Nigel O'Donovan, Nicola Delaney, Joe Forristal, Eoin Dunphy, Brian Cooney, and Clare Farrell. All of which took the plunge to support three incredible causes, the Irish Heart Foundation, Pieta and Breast Cancer Ireland
We are so grateful for the generous donations and words of encouragement from everyone who supported our team. Your contributions will go a long way in helping these essential organizations continue their lifechanging work.
We’re beyond proud of our team for their dedication. By the end of their 12 Dips of December Challenge, our team raised over 3,000 euros in total. A massive well done to all involved.
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 210+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Anita Ilieva and Denis Ibrqmov: A day of giving back in their local dog shelter
This November, Denis Ibrqmov and Anita Ilieva from the TransferMate Treasury Team spent a meaningful day at a local dog shelter in their hometown Veliko Tarnovo, Bulgaria. Here's what they had to share about their experience:
“As animal lovers, this cause is something we truly hold close to our hearts, and we felt incredibly fortunate to be able to give back in a small but impactful way.
Our visit was filled with laughter, love, and a lot of wagging tails! We spent time playing with the adorable puppies, whose energy and joy were absolutely contagious. It was a heartwarming experience, and we couldn’t help but feel a deep connection with these wonderful animals who are waiting for their forever homes.
In addition to spending time with the dogs, we also rolled up our sleeves to help clean the cages, making sure the puppies and older dogs had a clean, safe space to rest. We also donated much-needed food to the shelter, knowing how essential it is to provide them with the best care possible.
This experience reminded us just how important it is to support causes that help those who can’t speak for themselves. It’s not just about giving material things, but also about showing kindness, compassion, and love to creatures who give us so much joy in return.
We encourage everyone to get involved in their communities and support causes that matter. Whether it’s through donations, volunteering, or simply spreading awareness, every little bit helps."
Linda Mooney Supporting Young Athletes: A Day at the Primary School Cross Country
As part of our commitment to volunteering, Linda Mooney took a break from her customer service role to spend a day with primary school students participating in a cross-country event. This voluntary day provided her the opportunity to support young athletes and encourage their involvement in competitive running.
“I had the chance to take some time out from dealing with clients in Customer Service to spend the day with students aged 8/9 to 12 years thanks to CluneTech cares and our voluntary day. A lovely fresh Irish morning (ideal running conditions) had me walking 35 students from the school to the back field of beautiful Kilkenny Castle. We arrange them by age to get to the start line as they run them by age/class and whether boys or girls (over 800 participants so it crazy trying to not miss their start time). All the kids had great fun and we had 2nd place for 5th class girls and they got bronze for team event, 6th class boys missed out on bronze for the team but had 5th place individual. After it’s all over and few tired kids, we walk them back to the school. It’s great chance for students that are not part of Athletic club to have a chance to run and get a feel for competitive running and cross country. I had 2 of my own running in the 4th class girls and 6th class boys so was lovely to be their to cheer them on.”
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
Our CSR Spotlight of the Month initiative shines a light on a specific charity or cause for our teams to support. During this time, employees from around the world can join in a remote or in-person 5k walk, run, swim, or cycle.
This July, we focused our efforts on supporting The Jack and Jill Children’s Foundation and Karin Dom, two organizations dedicated to improving children's health and well-being.
The Jack and Jill Children’s Foundation provides vital in-home nursing and end-of-life care for children with severe and life-limiting conditions throughout Ireland. The foundation offers families much-needed respite and support, ensuring that children receive compassionate care in the comfort of their homes.
Karin Dom is a Bulgarian non-profit organization founded in 1996 by Ivan Stancioff. It serves as a therapeutic center for children with special needs, employing a team of skilled professionals, including physiotherapists, speech therapists, and social workers. Despite their impactful work, Karin Dom faces ongoing challenges due to increasing costs.
Thanks to our team’s involvement throughout July, CluneTech donated over €350 on behalf of our staff to these dedicated charities, supporting their essential services for children and families in Ireland and Bulgaria.
In celebration of International Dog Day, our August CSR Spotlight focused on supporting animal welfare organizations. Donations raised went towards the life-saving efforts of charities and groups working to rescue, rehabilitate, and rehome animals in need.
Our primary beneficiary during August was PAWS, an organization dedicated to rescuing abandoned and homeless animals, mainly dogs from high-kill shelters and owners who can no longer care for them. PAWS collaborates with volunteers, local vets, and adoption groups to rescue hundreds of animals each year, provide them with temporary care, and find them loving forever homes.
A highlight of the month was the Lucky Hunt Project Charity Bazaar, which was organized in support of Lucky Hunt. Founded 13 years ago by Svetlana Hunt, Lucky Hunt operates two facilities: a rehabilitation farm for rescued animals and an open-concept shelter for stray dogs, where the animals are not kept in cages. Over the years, the Lucky Hunt Project has rescued and rehabilitated thousands of homeless animals, providing them with a safe environment and a chance at finding forever homes.
The charity bazaar was a tremendous success, with contributions making a significant impact on the shelter’s ability to provide vital resources to animals in need. Employees had the opportunity to learn more about Lucky Hunt’s mission, support the cause, and contribute directly to helping these animals.
Thanks to our team’s active participation, CluneTech made a monetary donation to support animal welfare initiatives, making a meaningful difference for organizations like Lucky Hunt and other beneficiaries. Thank you to everyone who took part and showed their support!
In September, CluneTech Cares honored World Suicide Awareness Month by dedicating our CSR Spotlight to Waterford Marine Search and Rescue, an organization committed to preventing suicide and saving lives in the community.
This year, we organized a 5K CSR Walk at our Kilkenny HQ to bring employees together and raise funds and awareness for the cause. The walk provided a great opportunity for our team to connect, support each other, and contribute to a meaningful initiative. Throughout the month, we also took the opportunity to highlight CluneTech’s Employee Assistance Program (EAP), ensuring that employees across the globe are aware of the mental health resources available to them.
At the end of September, CluneTech made a monetary donation to Waterford Marine Search and Rescue, supporting their essential efforts in mental health and suicide prevention. A big thank you to all of our colleagues for their participation and dedication during this important month!
In just under an hour, our Bulgarian colleagues proudly collected a total of fifteen bags of trash as part of the ‘Let’s Clean Bulgaria Together’ initiative, which they have now participated in for the second consecutive year.
We extend our heartfelt thanks to our young volunteers—Maya, Tervel, Boris, Gabi, and Miroslav—who, along with their parents and our dedicated colleagues Emiliya Dimitrova, Vesselin Markov, Miglena Kostova, Elka Krashevska, Aleksandrina Konstantinova, Ina Eneva, and Daniela Roussev, and their friends, spent their Saturday morning cleaning the area around our Bacho Kiro office in Varna, Bulgaria.
The 12th edition of ‘Let’s Clean Bulgaria Together’ took place on September 14th throughout Bulgaria, in support of World Cleanup Day 2024, which will be observed on September 20th. As Bulgaria’s largest volunteer initiative, it aims to shift attitudes toward pollution, foster a sense of personal responsibility, and contribute to environmental conservation while making a visible difference.
On September 14th, thousands of volunteers, including students from hundreds of schools and kindergartens as well as NGOs, equipped with bags, gloves, and rubber boots, came together to clean polluted areas and water bodies across the country.
Since the launch of ‘Let’s Clean Bulgaria Together’, nearly 3,102,000 volunteers have collected approximately 100,000 tons of waste, clearing 28,800 illegal dumpsites and polluted areas. According to the global organization Let’s Do It World, every 10 tons of waste cleaned by volunteers saves €22 million and three years of institutional labour. World Cleanup Day is recognized by the European Parliament and is included in the UN calendar.
As part of CluneTech Cares, we were delighted to donate laptops to St. Aidan's National School in Kilkenny! These laptops will help students and staff integrate ICT into the curriculum, enhancing digital learning while also reducing e-waste by giving older electronics a second life.
Principal Robbie Byrne shared:
"St. Aidan's NS is delighted to accept the very kind donation of laptops from CluneTech / TransferMate. The laptops will be very useful in our classrooms and support rooms as we integrate ICT across the curriculum. It's also great to see laptops recycled in this way which will benefit many of our students."
At CluneTech Cares, we’re proud to support our local community while fostering a more sustainable future! Many thanks to James Murphy for driving this initiative forward.
We are honored that for a second year in a row, CluneTech is donating to the I Want a Baby Foundation in Bulgaria, supporting the facilitation of psychological support groups for women and couples with infertility. Over the past year, our initial donation helped nine women experiencing infertility receive much-needed support, and three of them have since become mothers.
CluneTech Cares is proud to sponsor the Kilkenny Stars BIDL Women’s Team, who had an impressive season debut on Saturday evening. The team kicked off their journey in senior basketball with enthusiasm and determination, backed by a lively crowd that brought vibrant energy to the game.
Despite facing challenges in the first half, the team demonstrated resilience and teamwork, pushing through to secure a decisive victory against their neighbours, the Tipperary Knights. This promising start has set the stage for an exciting season ahead, and we look forward to supporting the Kilkenny Stars as they continue to shine on and off the court!
As part of a CluneTech Cares initiative, young residents from the Gavroche Association’s supervised residence and the Caritas sheltered housing recently visited the Varna District Court. The visit was organized with support from our dedicated colleagues Daniela Tsoneva and Emiliya Dimitrova, who aim to help social service users and employees in the region gain valuable experience and learn best practices in human rights and support for vulnerable individuals.
During the visit, the group had the opportunity to engage with Deputy Chairperson and Judge Ralitsa Raykova, Veselina Todorova, Coordinator of the Mediation Center, and Stella Yankova, Head of the Court’s Press Center. The court representatives shared insights on civil and criminal cases and offered real-life examples from their experiences working with citizens.
The youths also explored topics like judicial mediation as an alternative way to resolve disputes, the role of the National Legal Aid Bureau, and the responsibilities of the duty judge—a key figure in granting permissions related to finances and real estate for individuals under guardianship.
This initiative is part of CluneTech’s ongoing commitment to fostering community engagement and supporting educational opportunities that empower young people in the region.
CluneTech is absolutely delighted to sponsor local young racer Adam Butler. We recently welcomed Adam to our Kilkenny HQ following his participation in the #T4NationsCup2024. Thanks to Adam and his team, we had the opportunity to see one of his racing karts in person, further highlighting our commitment to supporting young talent in the community. We look forward to following Adam's journey on the racetrack!
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Our amazing colleagues Antonia Petrova and Silviya Krasteva volunteered at the latest edition of the ‘I believe and help’ campaign.
Antonia and Silvia brought 18 kg of plastic caps that the employees in our Varna office collected and spent the day supporting the cause at the Cathedral in the heart of the city.
‘I believe and help’ is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well done to Antonia and Silviya for their amazing work!
Team Victory for CluneTech at the Mount Juliet Corporate Invitational
Last Thursday, CluneTech was proud to be represented at the annual Mount Juliet Corporate Invitational, where our team not only enjoyed spectacular weather but also played an exceptional round of golf.
Competing with determination and skill, the team of Padraig Lahart, Jack O'Keeffe, Patrick Dalton, and David Dooley showcased their talent on the course, ultimately taking home the first-place prize!
Thank you to Padraig, Jack, Patrick and David for supporting this event through CluneTech Cares.
July 14, 2025
Read MOREWeCan, an initiative by CluneTech, is a not-for-profit that empowers adults with intellectual disabilities through meaningful employment that has a positive impact on the environment.
How does it work?
Together with their colleagues, the project’s ambassadors will spend up to 15 hours per week visiting the supporters (businesses, hotels, pubs, cafes, leisure centres and more) to collect returnable cans and bottles. The ambassadors receive payment for the hours they’ve worked, and any excess funds generated through the initiative will be donated to various charities to further support our community and reinvested into the project to maximise its impact.
WeCan ..
Provides adults with intellectual disabilities meaningful employment
Drives participation in the deposit return scheme
Offers businesses a sustainable and practical solution for returning their cansand bottles
Actively plays a role in protecting our environment by reducing litter and waste
Advocates for an inclusive society
Further benefits communities by donating any excess funds raised to localcharities and causes
WeCan currently operates in the Kilkenny area and with a number of local businesses already on board, we are eager to grow this list even more. If you’re interested in coming on board as a supporter, please email wecan@clunetech.com.
Together, WeCan all work together to make the world a better, more inclusive, and more environmentally friendly place.
July 14, 2025
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MORECluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
Read MORE
At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.
Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.
This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.
Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.
The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.
From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.
As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:
“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”
While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:
• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.
• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.
• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.
• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.
At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.
June 4, 2025
Read MORE
Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.
I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
.jpeg)
There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
February 5, 2025
Read MOREThe Kilkenny-headquartered company today announced improvements across a range of leaves to support their people
Wednesday, 22 November 2023. Kilkenny-based software technology group, CluneTech, has today announced improvements across a range of leave types to support their people during the more difficult times they may face in life.
The changes announced today cover three key areas: compassionate leave, miscarriage and pregnancy loss leave, and IVF and pregnancy support leave. The announcement marks another significant step in CluneTech’s commitment to caring for, and supporting their people, and the additional leaves are available to all of the company’s 1,200 employees globally.
Compassionate leave, which is available from day one of employment, has been significantly increased, with the company now offering 4 weeks paid leave for the loss of a spouse or child. Employees can also avail of 5 days and 3 days paid leave for the loss of an immediate or non-immediate family member respectively.
The new policy also includes extended paid leave of five days for those impacted by pregnancy loss when this occurs prior to 24weeks, as after this the company’s paid maternity leave applies. In addition, where an employee’s partner has experienced pregnancy loss, they are now covered in the policy and can avail of the full five days paid leave.
Access to, and support during fertility treatment is a key focus of CluneTech, who earlier this year announced their support of The I Want a Baby Foundation in Bulgaria. Employees based in Ireland can already avail of best-in-class fertility care as part of the company’s health cover with Laya Healthcare. Previously, employees could avail of up to 3 days paid leave for IVF and pregnancy support. This has now been increased to 5 days paid leave and extended to the partner of a person undergoing IVF / pregnancy support.
The improvements announced today are part of an already extensive benefits package which includes Lifework Days ̶ an additional half day’s leave per quarter where employees can get their life jobs done without having to use their hard-earned annual leave, flexible working ̶ including remote and hybrid working, an award-winning Milestone Recognition Programme which rewards those who choose to grow their career with CluneTech, and much more. Last month, CluneTech were awarded Overall Excellence in HR at the 2023 HR Leadership &Management Awards for their innovative approach to flexibility.
Speaking about the leave enhancements, Terry Clune, CEO, CluneTech said: “CluneTech Cares about our people and their wellbeing and today’s announcement further strengthens our commitment to supporting them through the more difficult times they may face in life. Our people are at the heart of everything we do and as their employer, it’s our goal to ensure they feel supported and cared for, so that they can reach their full potential.”
Rachael Quinlan, Head of Employee Experience, CluneTech said: “We are really honoured to share these remarkable improvements with our global team. While these leave types tend to be the ones that we hope our people will never have to avail of, we hope that they take some comfort in knowing that our aim is to minimise their worries during challenging times. As always, these changes have been introduced as a direct result of employee feedback and we will continue to use their voice to drive change and to ensure that we truly are a great place to work.”
November 22, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Tsvetelin Salutski, Database Programmer at Transfermate. He has been on our team for the last 15 years.
Working with smart people. Being able to learn from them. Having the opportunity to grow and develop my skills and competences.
Without a doubt, this is the Automatic Submission Validator (ASV) tool at Benamic. I played a key role in the design and development of this highly complex system. Its unique validation algorithm enabled Benamic to automatically process and validate hundreds of thousands of registrations at scale.
From a technology standpoint, migrating our infrastructure from the Ireland data center to the cloud was one of the most significant milestones for the organization. It was very complex and high-risk transformation that required collaboration and resilience from everyone involved.
13 years ago, I was handed a folder, “Tsveti, congratulations on your new role. These are the documents for your new project. On Wednesday, you’re flying to London to meet the client.” That was how my first project as a Business Analyst began. I had no idea what I was getting into, but despite the initial shock, I pushed through with hard work. It paid off with a successful delivery and recognition from the entire team.
The projects where I learned something new and was genuinely challenged. In the end, the satisfaction of getting the job done was always what motivated me most. Dopamine(Венозно)😊
Always give 101% at work. Take ownership, make decisions, take responsibility, move on and get the job done! Don’t get used to seek validation for everything you do. Don’t be afraid to fail. Be curious and don’t run away from challenges—this is how real growth happens. When you consistently show commitment and deliver your best, recognition and success don’t need to be chased, they come naturally as a result of your continuous effort and attitude.
