
CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
Catch up on all the latest from CluneTech's CSR activities over the last quarter!
May 18, 2026
CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREWednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.
This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.
CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:
• Best Employer in Fintech for three consecutive years
• Best Employee Recognition Strategy
• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria
These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.
The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.
This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.
Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.
April 22, 2026
Read MOREFebruary 6, 2026
Read MOREOn Thursday, February 5th, CluneTech was delighted to welcome the Ambassador of Ireland to Bulgaria, Catherine Bannon, and her team to our Varna office. The visit marked Ambassador Bannon’s first official engagement in Varna since assuming her role and created a valuable opportunity for open and meaningful conversation with colleagues from across CluneTech.
The meeting took place in the context of Ireland’s upcoming Presidency of the Council of the European Union (1 July – 31 December 2026) and highlighted the importance of strengthening collaboration between Irish institutions and Irish-founded businesses operating in Bulgaria.
During the visit, the Irish Embassy team learned more about the businesses across CluneTech and the work being done in different areas, including operations, technology, product, and regional growth. Discussions focused on opportunities to further expand Irish investment in Bulgaria, as well as on the role companies like CluneTech play in driving sustainable business growth and creating positive, supportive working environments in both Varna and the wider country.
Ambassador Bannon met with CluneTech managers representing businesses across the group, including Ekaterina Hristova, HR Manager for Bulgaria; Encho Yordanov, Business Operations Manager at Sprintax; Sasha Boyanova, Tech Manager at TransferMate Global Payments; Vesselina Marinova, Head of Operations and Senior Product Manager at Fintua; and Daniela Atanasova, Senior Operations Manager at Benamic.
The visit reinforced the value of ongoing collaboration, and CluneTech looks forward to continuing to build strong relationships with the Irish Embassy and its technology and operations teams here in Bulgaria.
February 6, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
Read MOREKilkenny, Ireland – Taxback International, a CluneTech company and a global leader in VAT compliance and recovery, has today officially rebranded as Fintua. This transformation reflects the seamless integration of decades of indirect tax expertise with cutting-edge SaaS technology, setting a new benchmark for digital innovation within the fintech landscape. Through this rebrand, the company reaffirms its dedication to delivering smarter, more scalable fintech solutions designed to accelerate positive digital transformation across the indirect tax ecosystem.
Why the change?
Fintua embodies the natural evolution of Taxback International—from a VAT reclaim specialist to a global technology leader within the wider fintech industry. As indirect tax complexity intensifies, businesses demand more agile and intelligent solutions. This rebrand signals our commitment to empowering tax and finance professionals worldwide with innovative technology that simplifies complexity, mitigates risk, and revolutionizes tax management.
The name “Fintua” uniquely combines our fintech expertise with a strong connection to our Irish roots. “Fin” highlights our focus on financial technology, while “Tua,” inspired by the Irish word tuath (meaning people or community), underscores our collaborative, client-centric ethos.
A new chapter of innovation
Rebranding as Fintua is far more than a name change—it is a declaration of our vision and ambition. We remain the trusted partner our clients have relied on, now with an intensified focus on developing intuitive, expertly engineered technology designed to address today’s and tomorrow’s tax challenges.
"As we embark on this exciting journey to become Fintua, I am thrilled to see our company evolve into a brand that truly reflects our innovative spirit and commitment to tax technology," said Catherine Quirke, CEO of Fintua. "This rebranding marks a significant milestone in our growth, and identifies with our ability and commitment to deliver cutting-edge solutions that meet the evolving needs of our customers."
Fintua’s vision is to lead in breakthrough technology that drives positive digital change throughout the indirect tax and wider fintech communities. Our core values—empowering, progressive, collaborative, and perceptive—will continue to guide every solution we create.
“The rebrand of Taxback International to Fintua is a proud moment for all of us at CluneTech. It’s a reflection of how far the business has come since its early days in Kilkenny—growing from a VAT reclaim specialist into a global technology leader in tax and fintech. For me, Fintua stands for innovation, ambition, and the power of a great team working together to solve complex challenges for businesses worldwide. I’m excited to see Fintua lead the way into this new era, continuing our tradition of empowering clients and driving positive change across the industry.” - Terry Clune, CEO and Founder of CluneTech.
To celebrate this milestone, Fintua is hosting launch day events at its Kilkenny headquarters and across global offices, bringing employees together to mark this exciting new chapter.
For more details about the rebrand, launch events, and services, please visit www.fintua.com.
June 3, 2025
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.
What is your favorite thing about working in CluneTech / TransferMate
I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.
Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.
Who or what has inspired you the most during your time here?
I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.
What is the biggest change that you have witnessed in your time here?
The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.
What has been your favourite project to work on?
My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.
April 8, 2026
Read MOREAt CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.
The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.
“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.
From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.
A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.

Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.
Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.
The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.
At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.
Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.
February 26, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.
My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.
Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.
The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.
One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.
Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.
I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.
My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.
December 18, 2025
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Fintua's Chief Financial Officer Edward Furlong who has been a part of the team for the last 15 years.
What is your favourite thing about working in CluneTech / Fintua?
The people. In Fintua, we have a core of really good people that have been here a long time.
What has been your biggest achievement or highlight since joining CluneTech / Fintua?
My appointment as Chief Financial Officer.
Who or what has inspired you the most during your time here?
The dedication of our staff, in particular the Bulgarian based employees. The level of effort and automation they have brought into work practices over the past number of years has been remarkable.
What is the biggest change that you have witnessed in your time here?
The automation across lots of processes during my time here at Fintua.
I have also witnessed the growth in many of our businesses from the foundations of being mainly an income tax refunds business which was very manual to being a key player in the Fintech space.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Covid completely changed the focus of our business. The majority of what we did prior to that was based around travel. This presented huge challenges from a budgeting and cashflow perspective.
In the same period Comply was also being developed.
What has been your favourite project to work on?
The rebrand project led by the marketing team was interesting to be involved in.
There are lots of elements of automation that we are working through at the moment so hard to choose a favourite.
If you had to swap roles with someone in the company for a week, who would it be and why?
Anywhere within the Sales function. I get lots of Sales phone calls so would be nice to be on the other side of the fence, for just a week!
Do you have advice for someone who is just starting their career in CluneTech / Fintua?
Don’t be afraid of change and embrace new ways of doing things.
September 30, 2025
Read MORECluneTech are absolutely delighted to be supporting Ronald McDonald House Ireland as part of our CSR Programme, CluneTech Cares. Ronald McDonald House Ireland have been caring for families in Ireland since 2004 and since then, have provided accommodation, care and support for in excess of 4,200+ families from all over Ireland.
We recently paid a visit and saw first-hand the tremendous work that their team does to support families through the toughest of times in the most loving, homely, and peaceful way.
“We call ourselves the invisible family that wraps ourselves around mum, dad, brothers, and sisters. We provide them with a home and the security and safety net they require while facing, quite often, a long period of time when their child is sick in the hospital” said Louise Quail, Corporate Relationship Manager with The Ronald McDonald House Charity. “It’s never going to be their home, and we never want it to the be their home, but it has to be the next best thing.”
CluneTech’s donation will see us sponsor a bedroom in the new Ronald McDonald House which will be built on the campus of the new National Children's Hospital. With 52 bedrooms spread out over four floors, the new house will be a vital home for families from every county and every town in Ireland. We are honoured to be sponsoring a room, and playing a role in supporting such an incredible charity.
“Outside of just providing extra bedrooms, there’s going to be so much more communal spaces allowing us to possibly extend our programmes or offer additional core programmes or services that can really support the wellbeing of the overall family.”
Ronald McDonald House Charities are actively seeking sponsorship and donations towards their new house build. To learn more, please visit https://www.rmhc.ie/about-us/new-house.
About Ronald McDonald House Charities Ireland
The mission of Ronald McDonald House Charities Ireland is to provide a Ronald McDonald House to support families whose children are seriously ill in hospital. The Ronald McDonald House provides accommodation and a caring and supportive environment for families whose children are seriously ill and are hospitalised or undergoing medical treatment at Children’s Health Ireland, Crumlin.
The Ronald McDonald House Position Paper 2021 outlines who we are, the impact we make and where oursupport comes from. To find out more about our New 52-bedroom RonaldMcDonald House alongside the New Children’s Hospital click here.
About CluneTech Cares
CluneTech’s CSR programme was established in September 2007in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48hours, they had rallied together and organised 3.5 tonnes of food and 12,000litres of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate and giving back to our local communities.
The amazing thing about our CSR Programme is that it’s created by our people, for our people. Each year employees are given the opportunity to request which charities we support and the programme’s global reach results in us having appositive impact in each of the communities we operate in.
As part of CluneTech Cares, in 2020 we introduced our Volunteer Day which empowers our people to give back within their local communities during working time, ensuring that even our smaller teams can get behind the charities and causes closest to their hearts.
In 2022, we donated over €75,000 and supported over 55 charities, causes and fundraisers.
Further Information:
Rachael Quinlan, Head of Employee Experience, CluneTech
Tel: +353873450595
Louise Quail, Corporate Relationship Manager, RonaldMcDonald House Charities Ireland
Tel: +353868659116
July 14, 2025
Read MORE
CluneTech’s award winning employee wellbeing programme offers a range of supports and initiatives including corporate health insurance, a Global Employee Assistance Programme, Life Work Days and much more, ensuring that health and wellbeing of our people is always a priority. In recent years, we expanded our offering to include fertility support and paid leaves for both IVF / pregnancy support and miscarriage / pregnancy loss, helping our people and / or their partners through all stages of their fertility journey.
With this in mind, we are honoured to announce that this summer, CluneTech has made its first donation towards the I Want a Baby Foundation in Bulgaria. This donation will directly assist the facilitation of psychological support groups for those experiencing infertility in Bulgaria’s sea capital Varna, where the large majority of our Bulgarian workforce is based.
The I Want a Baby Foundation launched its psychological programme in 2007. The programme is the first of its kind as it has been thoughtfully crafted to run in tandem with the medical procedures a couple is going through.
Following the donation, Katya Simeonova, who is the psychologist conducting the support groups in Varna, shared:
“When families start their infertility path, we always notice a feeling of social isolation. Their families and friends usually have children, and this is something that upsets them very much. They start distancing themselves emotionally. They usually don’t have someone to share the things they are going through and at some point, they start feeling isolated. The work in such groups is very precious to them as it gives women with infertility a chance to meet people with similar problems, to talk things through, each one of them to share the challenges they have been through. They get great feedback and in addition, they start getting closer to each other. They keep nurturing the friendships they create throughout our support groups even after the end of the program. I’m confident to say that group therapy is working really well.”
At the beginning of 2023, in addition to the many amazing initiatives we already support, we opened our global CSR request form, where our employees from all over the world have the opportunity to submit requests highlighting which charities and causes they would like to see us support. This year saw the highest number of requests to date, with our employees eager to see us support the charities and causes closest to their hearts.
Following an open vote on our internal communications platform Workvivo, the I Want a Baby Foundation which was put forward by Iglika Raeva, was chosen as the next CluneTech Cares beneficiary.
Following her nomination, Iglika Raeva from our Veliko Tarnovo office shared:
“The reason I want to support 'I Want a Baby' is because it is a cause very close to my heart. The volunteers there give their time and endless effort to support the families that are listed in the program. They support them not only financially, but also mentally, and emotionally and become their second family. All the parents of the babies born with the help of the foundation are also volunteers and they give back time and effort invested by others previously for them. I see great value in their cause as it brings happiness to people that have wanted this for years.”
The I Want a Baby Foundation coordinates reproduction, fertility treatment and psychological support programmes for childless couples.
The foundation’s efforts led to the creation of Bulgaria’s National IVF Fund and there are now IVF Funds in over 45 municipalities in the country. These funds sponsor up to four IVF procedures per couple. In addition to the foundation’s psychological support programme, the I Want a Baby Foundation also operates a genetic material donor programme for all couples who, after multiple unsuccessful procedures, are unable to conceive and require a donor.
In 2023 the organization celebrates its 16th birthday. In those sixteen years they have welcomed 3,500 babies in Varna and 20,000 babies in other locations, which would easily fill a whole town!
CluneTech’s CSR programme was established in September 2007 in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48 hours, they had rallied together and organised 3.5 tonnes of food and 12,000 litres of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate and giving back to our local communities.
The amazing thing about our CSR Programme is that it’s created by our people, for our people. Each year employees are given the opportunity to request which charities we support and the programme’s global reach results in us having appositive impact in each of the communities we operate in.
As part of CluneTech Cares, in 2020 we introduced our Volunteer Day which empowers our people to give back within their local communities during working time, ensuring that even our smaller teams can get behind the charities and causes closest to their hearts.
In 2022, we donated over €75,000 and supported over 55 charities, causes and fundraisers.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
With one of the key pillars of our CSR Programme CluneTech Cares being sustainability, we couldn’t forget all of our recent CSR events under the #CluneTechGoesGreen umbrella which we organized for our staff during the month of April.
Every year, in celebration of World Earth Day, CluneTech Goes Green for the month of April to raise awareness about the environment and learn more about what we can do for our planet across our day to day lives.
During the month of April #CluneTechGoesGreen:
• Shared daily tips and tricks with our colleagues on how we can change aspects of our lifestyles for the better of our planet.
• Donated €5 per employee that participated in a 5k run / walk for the month of April to Leave No Trace, Ireland’s only Outdoor Ethics Education Programme designed to promote and inspire responsible outdoor recreation.
• Debuted fresh ways to promote sustainability to our people like our virtual cooking demo with The Happy Pear discussing Sustainability, Food Waste and Cooking on a Budget, as well as a webinar teaching us how we can limit our digital use environmental footprint.
Thanks to our team's support and participation throughout the month, CluneTech donated over €100 to our dedicated sustainability charity, Leave No Trace Ireland which will go towards their work sustaining a healthy and vibrant outdoor environment for everyone. Well done to all of our amazing colleagues for their participation this month.

In honour of World MS Day, CluneTech Cares dedicated May's CSR spotlight to a number of incredibly deserving multiple sclerosis support charities. The charities supported included Moga Sam, MS Ireland and MS Society UK.
The MS – Moga sam organization in Bulgaria was founded by Bilyana Savova. At the age of 40, she was diagnosed with multiple sclerosis. Bilyana started the organization in 2013 to support people with multiple sclerosis by helping them deal with their diagnosis both mentally and physically, as well as guiding them towards healthy lifestyle changes that can improve a range of MS symptoms.
The Multiple Sclerosis Society of Ireland (MS Ireland) is the only national organisation providing information, support, and advocacy services to the MS community. Their services include Regional Community Worker programmes for one-to-one support, physiotherapy, symptom management courses, newly diagnosed sessions, and the MS Information Line, one of the first services used in the time leading up to or following a diagnosis.
The Multiple Sclerosis Society is the UK's largest charity for people affected by multiple sclerosis. The organisation funds research, campaigns for social and political change and provides services that help people with multiple sclerosis and their families. It also compiles the only report of its kind on prevalence and living situations for people with MS across the UK
On the 30th of May, a walk / run was organised both remotely and in person for those who wanted to take part with their teammates in aid of this amazing cause. Following our team’s participation throughout the month of May, CluneTech donated €100 to each of our dedicated MS support charities. This donation will go towards the hugely important services made available to people affected by MS and their families. Thank you to everyone who got involved and for the support you’ve shown to our incredible charities during the month of May.

This June, we dedicated our CSR Spotlight to Pride Month in support and celebration of the LGBTQ+ community. All donations go towards several incredibly deserving LGBT+ support organisations and charities.
June is Pride Month, when the world’s LGBT communities come together and celebrate the freedom to be themselves. Pride gatherings are rooted in the arduous history of minority groups who have struggled for decades to overcome prejudice and be accepted for who they are.
The original organizers chose this month to pay homage to the Stonewall uprising in June 1969 in New York City, which helped spark the modern gay rights movement.
During the month of June, not only did our teams get involved in our monthly walk / run in support of the LGBTQ+ community, but they also took part in a number of fundraising Pride Month activities including CluneTech’s ‘Wear Your Rainbow Day’ and our annual Pride themed photography competition where we asked our teams what pride means to them.
Thanks to our team's participation throughout the month, CluneTech has made a monetary donation in support of our LGBTQ+ organisations and charities. Well done to all of our amazing colleagues for their participation this month.

For the third year in a row, we participated in Bulgaria’s biggest corporate run which took place in the Bulyard shipping factory in Varna, Bulgaria. On June 12th two CluneTech teams took part in Business Run Varna ranking #5 out of 76 teams on the day and #2 in the women's ranking. Not only was the Business Run a really great team building event, but it’s also a great way to give back to charity as 30% of the registration fees from the event was also donated to Karin Dom's new therapeutical center in Varna.
Set in the beautiful city of Varna, Karin Dom's new building opened its doors in September 2022, giving children with special needs from the Northeast of Bulgaria access to vital therapy that will help them to grow in strength and confidence. Well done to both teams on a fantastic result and for your time supporting this great cause.

Following our 2021 gardening therapy project, CluneTech and our Veliko Tarnovo team made another meaningful contribution to the local Daycare Center for children with disabilities. We donated a garden swing, allowing the young people in the center to spend more quality time outdoors which can help them reduce anxiety, increase their attention span, and improve their overall physical and mental wellbeing.
Veliko Tarnovo’s Center 'Rainbow' provides a set of services to promote children’s development, ensure comprehensive care for them during the day, meet their learning needs, provide motor and speech therapy, and provide quality time outdoors with their friends and family.

Following the ongoing support of our team in Bulgaria, CluneTech donated 21kgs of plastic caps for the latest edition of the 'I believe and help' initiative in Varna, which took place on 29th April.
'I believe and help' is a well-known Bulgarian initiative that is run biannually – once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year.
In addition to the plastic caps collection, this year the organizers promoted their first penny fundraiser campaign and a local fundraising bazaar, ending with an amazing record of 31 tons of plastic caps collected, equal to 24 800 BGN.
The latest goal of the 'I believe and help' organization is the collection of 500 000 BGN which will be used for buying:
• The first in Bulgaria mobile blood donation vehicle
• The second in the Southeast of Bulgaria Neonatal ambulance
• Lifesaving medical equipment for the pediatric surgical ward in St. Anna’s Hospital in Varna

Our career counselling program is our way to show how CluneTech cares about the youth and their future career development. For a fifth year in a row, CluneTech’s career counselling program took place in Varna High School of Commerce during the academic year 2022-2023.
In this year’s edition of our career counseling program, managers from various businesses from across our group met the young students training them for real life job interviews and developing specific skills which can help them get the best out of the career exploration, job search and job application processes.
At the end of the academic year, all participants had their professional LinkedIn headshot done by our in-house photographer and the best ones received a job recommendation letter from their mentor. Congratulations to all of our participants from Varna High School of Commerce and our Career Counseling Program mentors on this incredible initiative.

CluneTech Cares is led by our employees, for our employees. At the beginning of 2023, we opened our global CSR request form. We received exactly 50 requests from our teams with fundraising requests for charities and causes they hold dearest, in addition to the many amazing initiatives we already support.
This year in Bulgaria, we decided to follow our employee feedback and let our people decide the next initiative supported by CluneTech Cares.
Following our team’s feedback, the 'I Want a Baby' organization was chosen as our next beneficiary. The 'I Want a Baby' organization coordinates reproduction, fertility treatment and psychological support programs for childless couples.
Following her nomination, Iglika Raeva from our Veliko Tarnovo office shared:

“The reason I want to support 'I Want a Baby' is because it is a cause very close to my heart. The volunteers there give their time and endless effort to support the families that are listed in the program. They support them not only financially, but also mentally, and emotionally and become their second family. All the parents of the babies born with the help of the foundation are also volunteers and they give back time and effort invested by others previously for them. I see great value in their cause, to have more babies, increased population, happiness for people that have wanted this for years.”
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Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of our Volunteer Day, over 70 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing.
“A huge thank you from Griffeen parkrun for the very generous donation from CluneTech and the GPTW team. The core team used the donation to purchase a microphone and speaker, which makes the important run and safety briefings audible!”
– Marie Collins, Immedis.

Just a week before Easter, over ten CluneTech volunteers helped with the renovation of the Social Teahouse in Varna. Their immense support came in addition to a small financial donation that CluneTech made to give a push to the organization’s renovation project.
The Social Teahouse is a tea and coffee shop, a venue for many events and a favorite place for the residents and the guests of the city of Varna. Most importantly, it is a social enterprise set up to support young people from difficult backgrounds and help them gain employment by giving them a chance to start their first job in the organization.

In May 2023, Chris Henry from our Veliko Tarnovo office spent his Volunteer Day working on the restoration of one of Bulgaria’s most ancient churches in the Kereka village near Dryanovo, Bulgaria called “Mary’s Holy Annunciation”. A volunteering group led by Hristo Totsev worked on restoring the retaining wall of the nearly 200-year-old building, which was also used as a school for the children of the residents of the village.

July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
This year, CluneTech introduced a monthly CSR Spotlight where one charity / cause will be featured for our colleagues to support. Every month, a 5k walk / run is organised and CluneTech Cares donates €5 per person that participates during the given time frame to the spotlighted cause.
Our first CSR Spotlight for Q1 was dedicated to The Dillon Quirke Foundation in aid of Sudden Adult Death Syndrome.
The Dillon Quirke Foundation has been set up in memory of the late Tipperary hurler, Dillon Quirke who collapsed and died of Sudden Adult Death Syndrome on August 5th, 2022. He had been playing for his club Clonoulty-Rossmore against Kilruane McDonagh in the Tipperary Hurling Championship.
The foundation which is run by Dillon's parents, Dan and Hazel, and his sisters Kellie and Shannon, plans to screen GAA players for the syndrome and a GoFundMe page has been created to raise awareness and funds.
Following our team's participation during the month of January, CluneTech made a donation to The Dillon Quirke Foundation which has gone towards their amazing work screening GAA players for the disease.
From everyone here at CluneTech Cares, we want to thank all of our colleagues for the difference you have made this January.

In honour of World Cancer Day, CluneTech Cares dedicated February's CSR spotlight to a number of incredibly deserving cancer support charities. The charities supported included Severn Hospice, Carlow Kilkenny Homecare and The Irish Hospice Foundation.
Severn Hospice supports families through the good days and bad days because they believe that when cure is no longer possible, care is. Since 1989, they have given free care and support to more than 34,000 people and their loved ones during their time of greatest need. They now help more than 2,000 local people every year.
Since 1989, Carlow Kilkenny Homecare has been available, providing a palliative care service for patients with cancer at all stages of their disease. The team is a voluntary organisation supported mainly by local voluntary fundraising by the people of Carlow and Kilkenny. The team provides support and information to help their patients and family cope with the feelings around diagnosis, treatment and much more as they navigate their illness.
The Irish Hospice Foundation believes that every single patient matters and always wants to ensure the best end-of-life and bereavement care, for all. From advocacy and education to their vital services like Nurses for Night Care and their Bereavement Support Line.
On the 9th of February, a walk / run was organised in our Kilkenny, Dublin, Cluj-Napoca and New Jersey offices for those who wanted to take part with their teammates in aid of this amazing cause. Following our team’s participation throughout the month of February, CluneTech donated over €1,500 to our dedicated cancer support charities. This donation will go towards the hugely important services made available to people affected by cancer and their families. Thank you to everyone who got involved and for the support you’ve shown to our incredible charities during the month of February.

This March, we dedicated our CSR Spotlight to World Autism Awareness with all donations from our participating colleagues going towards a number of autism support charities and organisations.
Autism is a neurological difference that many people are born with which affects how they experience the world around them and how they communicate with others. While autism awareness has greatly grown in Ireland and globally in recent years, we are still a long way from having a society which truly understands autism.
Autism support charities help people and families affected by autism in so many ways. These organisations provide services, support groups, activities and much more for those on the autism spectrum to help improve the quality of their everyday life.
During the month of March, not only did our teams get involved in our monthly walk / run in support of autism awareness but our colleagues also took some time during Neurodiversity Week to learn more about and celebrate Neurodiversity through a number of informative online webinars.
Thanks to our team's support and participation throughout the month, CluneTech made a monetary donation in support of autism awareness, benefiting a number of incredible autism support charities and organisations. Well done to all of our amazing colleagues for their participation this month.

Аfter the devastating earthquakes in Turkey, CluneTech Cares made a monetary donation which facilitated the purchase of warm blankets, winter jackets and boots, all of which are essential items needed by those impacted. A special thanks to our colleagues Natalya Dermenji and Yordan Karapeev from our Immedis team who volunteered their time to coordinate the donation in less than a day to the Bulgarian Red Cross, who had organized an initiative to transport donated goods from Bulgaria to the distressed cities. Well done Natalya and Yordan!

On the 1st of March, our colleagues in Bulgaria celebrated Baba Marta, a Bulgarian holiday deeply rooted in Bulgarian folklore and culture. Baba Marta, which means "Grandmother March", is a personification of the month of March celebrating the arrival of spring.
On this day, Bulgarians exchange ‘martenitsi’ which are small, red and white braided bracelets made of wool or thread and which symbolises good health to all.
In preparation of Baba Marta, our colleagues in our Varna and Veliko Tarnovo offices joined forces using their CSR volunteer days to hand-craft some martenitsi that were later sold at local charity markets in aid of children with special needs.
Following this initiative, a donation of 716 BGN will go towards therapy for children with special needs who are enrolled in Karin Dom support programs. A further donation of 370 BGN (matched by CluneTech) will be used to buy craft materials for the children in the daily centre for people with disabilities in Veliko Tarnovo. Well done to our teams in Varna, Veliko Tarnovo and everyone involved.

During the month of January, Clunetech Cares donated much needed kitchen equipment to the Vinitsa Childrens Medical Centre which will allow the staff to continue cooking and feeding the children while they are in the centre.
The Vinitsa centre cares for over 300 children a year and is the largest facility of its kind in north east Bulgaria. The centre provides medical care and rehabilitation to premature babies and children with neurological and orthopaedic problems. CluneTech Cares was honoured to support this amazing initiative this January.

During the month of February CluneTech ran a charity campaign to support children from the Izgrev centre - a centre for orphans, located in the city of Varna. It unites two family-type accommodation houses with 21 children between 9-20 years, deprived of parental care.
Throughout the month, CluneTech Cares donated 3 large boxes of sneakers to children in need to the Izgrev Centre. We are incredibly proud and thankful for the kindness and generosity shown by our employees and the positive impact they have made here.

CluneTech Cares was delighted to sponsor the Kilkenny Master’s Basketball Tournament for the second year in a row.
This competition is one of Ireland’s most prestigious Masters tournaments with over 40 basketball teams from Ireland, the UK, Spain and Europe competing together. The event was a huge success with the Kilkenny women's team winning their opening game of the tournament along with the Kilkenny Men's team following suit later that day.
We were honoured to be a part of this event and want to give a special mention to Éanna Brady, Senior VP of Sales at Taxback International, for submitting this CSR request. Well done to everyone involved!

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of our Volunteer Day, 58 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing.
Desislava Teneva and Srebrina Dimitrova used their volunteering day to support this year's Karim Dom Martenitsi campaign in support of children with special needs.

We want to thank our amazing group of volunteers who spent their Valentine's Day sharing some love with the planet. Our volunteers planted over 1,200 trees in partnership with Self Help Africa.
By taking part in CluneTech's Plant a Tree Day, our team contributed to Self Help Africa's effort to plant 100,000 new native trees in the island of Ireland, and 1,000,000 trees in Africa!

July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
FAST Heroes is an award-winning educational initiative supported by the World Stroke Organization that aims to raise awareness of stroke symptoms and the need for speedy action. It leverages children’s amazing enthusiasm for learning and sharing, encouraging the spread of knowledge to the rest of their family, particularly to their grandparents. The campaign offers educational resources to inspire learning in Kindergartens and Primary schools, to facilitate the transfer of that knowledge to families at home.
2022 is the first year CluneTech has taken part in this project by donating over €2,000 which will allow the program’s ambassadors to roll out the FAST Heroes educational campaign for the first time in Varna, Bulgaria.
On World Stroke Day on October 29th FAST Heroes presented to our teams. The presentation further increased awareness and CluneTech employees were also given the opportunity to nominate a school of their choice who would be enrolled in the program. Following a public vote, the “Geo Milev” School, nominated by Iliyana Stefanova from the Irish Accounts Team in Bulgaria, was selected to be the first school in Varna that will take part in the FAST Heroes 112 campaign.

CluneTech recently made a donation to help support the Blacks and Whites GAA club from Skeoughvosteen who successfully won the Kilkenny Junior Hurling Championship (1-17 to 0-17) against Windgap in UPMC Nowlan Park on Sunday, 23rd October. This was a huge achievement for the rural club and we were extremely proud to have had the opportunity to support them in their victory. Well done to all involved on this amazing win, from everyone here at CluneTech!
A special mention for CluneTech employee Emma Doyle’s nephew, Seanán Doyle who was part of the winning lineup. Some of our team will remember Seanán from his transition year work experience a few years back.

We were absolutely delighted to present Temple Street hospital with a donation towards their Speech and Language Department in November. Having a sick baby is understandably very stressful for families and parents don’t always get the opportunity to have a ‘normal’ parenting experience when their baby is sick. Because of this, Temple Street introduced some time on the ward for a daily ‘Baby Readathon’ where parents are encouraged to read to their baby and have some quality time together, aside from when their child is being treated.
CluneTech’s donation was dedicated towards the purchase of some much needed books for babies in Temple Street’s neonatal wards that will last 3-6 years, for babies diagnosed with Trachea-oesophageal fistula (TOF) and Oesophageal Atresia (OA).
We were so honoured to support such an amazing cause and to highlight the wonderful work Children's Health Foundation and Temple Street do so well.

Giving Tuesday is a day that encourages people to give back in whatever ways they can. For this year's Giving Tuesday, we were honored to support three amazing charities who work incredibly hard to make a positive difference within their communities and beyond. We were delighted to have the opportunity to make a donation to each of these causes to mark this global generosity movement.
Take a look at our three charities below that we chose to celebrate our #GivingTuesday with this year:
Coalition for the Homeless - Through CluneTech Cares, we were honored to make a donation to Coalition for the Homeless in New York City. Enda Kelleher, VP of Sprintax, volunteers in their soup kitchen every week and brings the amazing work that they do to our attention. The Coalition’s Grand Central Food Program (GCFP) was founded in 1985, the day after a homeless woman died of starvation in Grand Central Terminal. Since then, the program has grown to become the largest mobile soup kitchen in America. Each night, their vans deliver between 800 and 1,200 healthy meals of hot stew, bread, fresh fruit, and juice or milk — as well as coats, hats, gloves and blankets in the colder weather — to those struggling to survive rough on the streets at 25 stops around the city.
One To World - Established in 1977, One To World was founded by a group of foreign student advisers committed to building bridges between international students on campus and the broader New York community. This work quickly grew into a set of programs aimed at creating strong international relationships through intercultural awareness and understanding by creating multiple opportunities where people can come together face-to-face and share their perspectives, experiences, and lives.
Cultural Vistas - Founded in 1963, Cultural Vistas has grown into the leading exchange organization of its kind. The organization focuses on providing professional experience – now helping more than 6,000 students, professionals, and emerging world leaders to make the world a better, more peaceful, and collaborative place each year.


Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day 58 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what some of them shared with us about their experience:
The United Nations Volunteers Programme (UNV) coordinates International Volunteer Day on the 5th of December every year. We wanted to give thanks to our team for standing by others and supporting causes they truly care about. This work makes an incredible difference and creates a better future for everyone involved.
In recognition and appreciation of the tireless work of our CluneTech volunteers, we created this short interview with our colleagues who agreed to be involved and asked them to tell us about their volunteering stories and experiences.

“I used my volunteer day yesterday and took part in the workshops that the association 'За Теб' ('For You') is organizing. Every week young people in disadvantaged situations are gathering for creative activities. They welcomed me open-heartedly in their community and we spent the time coloring and decorating cones, making hearts and apples out of wool and chatting about whatever comes to mind. I really appreciate having this opportunity and I would love to join them again next year!!”
Svetla Arsova, Business Intelligence & DA Specialist, Immedis

This October, our very own Georgi Stanchev and Rumyana Hristova brought 43 kg of plastic caps for the initiative ‘I believe and help’ in Varna, Bulgaria. Not only are the plastic caps going to be recycled, but the money collected from the initiative will be used for buying vital medical equipment and ambulances for children.
“I believe and help” is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well Done Georgi and Rumyana!

During October, local volunteers gathered together for a DIY SOS project in aid of the Saplings School in Goresbridge, for some much-needed improvements.
Saplings helps to support parents and their children with disabilities, giving them a space that is safe and compassionate to their needs; however, their biggest problem was that the spaces they had weren't fit for purpose.
Our volunteers Ian Hayes, Brendan Coughlan, Emma Doyle and Gareth McLoughlin gave their time to help with five projects that were undertaken on the day.
Together, they tackled Sapling’s outdoor classroom and their sensory area, which was previously just a parking lot and outdoor storage area respectively. Both of which were totally unsuitable for the children and their care.
Take a look at what Brendan Coughlan, Head of Process Re-engineering at TransferMate had to say about their volunteer day with Saplings:
“A big thank you to CluneTech for the CSR Day that enabled us to give back to our local community. We believe we made a big difference in the lives of the children and their caretakers, who can now let the kids explore and use all the space available to them.
The funds for the whole project were raised by local Paulstown resident, Julia Purcell by getting a team to cycle the Paris to Nice Charity ride for donations, read more here: https://sportforbusiness.com/sigmar-take-to-saddle-for-saplings/”
Well done to Ian Hayes for his work with Saplings and bringing this amazing initiative to all of our attention. Thank you also to Brendan, Emma and Gareth for putting their volunteer day to great use and for the incredible difference they have all made towards these children's lives.

In Q4, Mark Hender from Immedis went on a mission to save the Clogh village in north Kilkenny from becoming another statistic of derelict villages in Ireland.
To support the last remaining pub in the village and to help raise funds and restore the large Christmas tree in the center of the village, Mark organized a pub quiz and raffle. As part of #CluneTechCares, we matched all donations raised by our employees and covered 10 euro cost for employees participating in the quiz.
“Myself and few other members of Clogh Village in north Kilkenny are determined to help Clogh become an active community once again and not be another statistic of derelict villages of Ireland. A precursor to this was the community pulling together to save the last remaining pub which has only thrived under new community ownership and we believe we can do even more as a community by providing more amenities and celebrations in the coming years.
We are onto the next ventures of making Clogh a real place to visit, which is to restore a Christmas theme around the village. We have big ideas but because we are very low on time (and even lower on money), we are aiming to achieve phase 1 of the Christmas project this year which is to restore a large Christmas tree in the center of the village and decorated with lights and remembrance slips of paper of people we would like to remember.”, Mark shared about his project.
Following the incredibly successful event, Mark thanked everyone for their support:
“I just want to say a big thank you to everyone who donated and partook in the fundraiser for my village which I posted. It was an incredibly successful night which will bring some extra Christmas cheer this year. A big thank you to Aislinn Brennan and CluneTech Cares for firstly allowing me advertise but then to also match donations <3. It's amazing to be surrounded by such considerate people!!”

July 14, 2025
Read MORECluneTech Cares is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability.
It has been a busy quarter and we're delighted to see some in-person fundraisers taking place again! Check out some of our latest activity below.
This quarter, we were delighted to sponsor the purchase of new equipment for the u10 Kilkenny Ladies Football Team. The request came from an employee who volunteers as a coach for the u10 team in their spare time. Despite often being overshadowed by Hurling in Kilkenny, the sport of Gaelic Football is growing in popularity at an underage level and the club is thriving in numbers. However, they do not have a pitch to call their own and rely on fundraising for pitch rental and the purchase of training equipment. We wanted to help the Kilkenny Ladies Football Team keep the momentum going and to be able to continue to provide this important outlet for young local girls.
We were also delighted to support the Kilkenny International Masters Basketball tournament which took place in March. There were 28 teams from Ireland, UK, and Spain participating in Men's and Women's over 40s and over 50s matches. The tournament was a great success, with the Kilkenny Men's over 50s team winning their section, the Kilkenny Women's over 40s team winning the plate, and the Kilkenny Men's over 40s team placing as the runners up in the competition overall.

In 2021, we were honoured to participate in another fantastic fundraiser for the community of Varna, Bulgaria. CluneTech made a significant donation to support Karin Dom's long-standing dream: the construction of a new Therapeutic Centre for children with special needs. At the start of this year, with construction on the new centre finally coming to an end, CluneTech made another vital donation of €4,000 to support Karin Dom. This donation will be used to install air conditioning in the Ergo Therapy and Physio Therapy rooms of the new centre.
Set in the beautiful city of Varna, Karin Dom's new building which is expected to open in September this year, will give children with special needs from the Northeast of Bulgaria access to vital therapy that will help them to grow in strength and confidence.
At the beginning of this year, an employee brought to our attention the work of an incredible charity called Kilimanjaro Direct. Established in 2005 by Sheila Ryan in response to the stark poverty she witnessed while on a trip to the area, Kilimanjaro Direct provides food and education for over 125 children. Additionally, the charity has helped to build 10 houses and a primary school in the area. CluneTech Cares gladly donated €500 to help the charity to continue their amazing work in Kilimanjaro.
Vinitsa Children's Medical Centre is the largest facility of its kind in the Northeast of Bulgaria, providing medical care and rehabilitation to premature babies and children with neurological and orthopedic problems.
A long-time partner of CluneTech Cares, the medical centre recently embarked on some vital renovations, a project that we were more than happy to support. With this year's donation of €5,000, our partners from Vinitsa bought two air conditioning units, a portable oxygen concentrator, a neonatal pulse oximeter, and a patient monitoring system.
Over the past several years CluneTech has donated close to €12,000 to the Vinitsa Medical Centre. These donations, coupled with contributions from our employees, have helped the centre to purchase important equipment such as hospital beds, therapeutic chairs, baby monitoring devices, and more.

For the third year running, CluneTech Cares are delighted to sponsor a space for one teenager to take part in Thriving Teens by Monere Development. This space was opened up to CluneTech employees who were invited to nominate a teenager to take part.
Thriving Teens by Monere Development is a programme that supports teenagers by giving them the ability to navigate their own path. They believe that every teenager has the potential to achieve their ideal life and have created this programme to focus on life, social, and practical skills that will allow them to be at their best.
This year's programme is taking place from July 12-14th and more information can be found at www.thrivingteens.ie
Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche Shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.

A group of our employees recently used their CluneTech volunteer days to sort donations at the local Ukrainian Centre in Varna, Bulgaria. They also helped buy and deliver food, water, and hygienic supplies on behalf of the company.
Here's what one of our volunteers, Gocho Gochev, an Operations Manager at TransferMate, had to say;
"I have used my volunteer day to help buy provisions (food, hygienic supplies, etc.) for the refugees in Varna, Bulgaria. It was very useful to be able to avail of the volunteer day as it allowed us to fully focus on doing what needs to be done in order to help.
Almost all of the refugees who are escaping the war in Ukraine are mothers with children that need help and support in these tough moments. This is the least that we can do for them. I would help again if needed."
Many more of our people around the world are contributing at a local level too. As the situation in Ukraine continues to worsen following the invasion by Russia, we as a company continue to look for ways to help those affected by the conflict.

CluneTech Cares closed out a busy Q1 by coming together to raise money for the Irish Cancer Society on Daffodil Day. Employees were asked to either take part in a 5K challenge or to host a coffee morning with their team. For each employee that took part in either of these activities, CluneTech donated €5 to the Irish Cancer Society. It was incredible to see so many people take time out of their busy schedules to take part, and to help us raise money and awareness for such a meaningful cause. Together, we raised €300 for the Irish Cancer Society!

We have another busy quarter ahead for our CSR programme. Follow us on social media and never miss a CluneTech Cares Update!
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below
January can be a particularly challenging time, especially for older people and those experiencing loneliness.
During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.
To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.
A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.
This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.
Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.
To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏
Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.
On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.

In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.
Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
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Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.
Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.
The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Karin Dom Martenitsi Workshop
30 volunteers from the Varna office spent a day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!

John Murphy volunteering for Daffodil Day 2026
"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."
John Murphy, Fintua
Well done, John, from all here at CluneTech.

May 18, 2026
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MORECluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
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At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.
Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.
This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.
Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.
The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.

From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.
As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:
“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”
While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:
• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.
• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.
• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.
• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.
At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.
June 4, 2025
Read MORE
Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.

I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
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There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
February 5, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
For the month of October, we dedicated our CSR Spotlight to raising funds for Race for the Cure. Race for the Cure plays a crucial role in supporting breast cancer organizations and hospitals across Europe.
With a staggering 500,000 new diagnoses and 125,000 lives lost to breast cancer in Europe every year, the funds raised through events like this are of vital importance. They enable these organizations to continue their life-saving work, providing support, research, and awareness to combat this disease.
In October, we organized a series of impactful events and activities to raise vital funds and awareness for this truly amazing cause. These activities included encouraging our colleagues to jazz up their exercise routines and paint their parkrun pink in support of breast cancer awareness, along with team fundraising walks including one in Varna, Bulgaria which saw more than 80 people take part.
Thanks to the efforts of our team, we made a donation of €1,300 to this incredible cause.

This Movember, we dedicated our CSR Spotlight to raise awareness of men's health issues, such as prostate cancer, testicular cancer, and men's suicide. Movember was established in 2003 by a few friends over a beer in a pub just outside Melbourne, Australia. During Movember, men grow a moustache for the month, getting friends, family and colleagues to donate to their effort. Anyone can get involved - move, host a mo-ment and more!
Movember fundraisers are a global community of fired up Mo Bros and Mo Sisters – aka rock stars making a difference in mental health and suicide prevention, prostate cancer and testicular cancer. Since its foundation, Movember has raised over 400 million euros for men's health issues - much of which has been invested in life changing research.
During the month of November, CluneTech employees helped us raise funds in style, by growing their own Mo’s and moving for men’s mental health. For every photo and video with the hashtag #Movember uploaded by our staff, CluneTech Cares donated a whopping €50 on behalf of every employee who took part.
To make things even better, for every employee who attended our webinar promoting the education of Men’s Health at the end of November, CluneTech included their attendance as an added donation in honour of our CSR Spotlight of the Month.
At the end of the month, CluneTech made a monetary donation in support of Movember, benefiting a number of incredible men’s health charities and organisations. Well done to all of our amazing colleagues for their participation last November.

In honour of Human Rights Day, CluneTech Cares has dedicated December’s CSR Spotlight of the Month to supporting charities who help to prevent, or support those, experiencing poverty or homelessness.
This December, we issued a call out to staff to help raise much needed funds by joining our clothing donation to the St. Vincent DePaul charity. For every clothing donation we receive at Kilkenny HQ for the St. Vincent DePaul, CluneTech Cares has pledged to donate €10 on behalf. For employees outside of Kilkenny, CluneTech will donate €10 on behalf of those who take part in a virtual 5K for this months cause.
At the end of the month, CluneTech will make a monetary donation towards our dedicated charity of the month. These funds and donations will help St. Vincent DePaul to continue their incredible work providing direct assistance to those in need.
Thanks to our team member Andreea Donnelly and her CSR submission at the start of the year, CluneTech has already donated a total of €1,000 between two amazing charities in the fight against homelessness and poverty.
Theses charities include...
A Lending Hand - A Dublin based charity which helps the capital's rough sleepers with support, food and sleeping bags outside the GPO and Bank of Ireland on College Green. A Lending Hand feeds on average at least three or four families a day in the city.
Meath Food Bank - Founded by Ashling Lowe, Meath Food Bank supports the homeless and those less fortunate by providing them with food, toiletries and other much needed resources. The Meath Food Bank has helped over 1000 families between Christmas 2022 and Easter 2023 alone.
A huge thank you again to TransferMate's Andreea Donnelly who brought both of these incredible charities to our attention.
As this year’s CSR Spotlight of the Month comes to a close, we would like to thank each and everyone of our amazing employees for being a part of CluneTech's commitment to creating positive change in our community.
Until next year!

CluneTech Cares is run based solely on employee requests. At the beginning of each year, a call out is distributed to staff asking them to recommend the charities / causes they’d like to see us support.
Last October, CluneTech was honoured to contribute towards a request submitted by Ellen Brennan, Head of Settlements at TransferMate, dedicated to The Rita Fenlon Remembrance Run.
In 2019, Rita Fenlon sadly lost her battle to cancer at the age of 39. Rita's husband, James, family and friends set out to keep Rita's memory alive by establishing The Rita Fenlon Remembrance Run in 2020, raising much needed funds for some charities close to their heart.
Speaking about the success of the initiative, Ellen Brennan said:
“October 2023 saw the 3rd annual tractor run fundraising initiative in memory of Rita which proves to be a great success every year. So far, the funds raised have been used to buy a scanner in Waterford University Hospital and to aid the Irish Cancer Society Night Nurse Service, Eist Cancer Support & Solas Cancer Support Centre.
A huge thank you to CluneTech Cares for their kind donation to the Rita Fenlon Remembrance Run. Such very worthy causes that help so many families at such difficult times.”
Thank you to Ellen Brennan for submitting such a worthy cause to our CluneTech Cares requests this year. We were absolutely honoured to support this fundraiser. From all here at CluneTech, we wish you all the best with next year's initiatives in memory of Rita.

Giving Tuesday is a day that encourages people to give back in whatever ways they can. For this year's Giving Tuesday, we were honored to support three amazing charities who work incredibly hard to make a positive difference within their communities and beyond. We were delighted to have the opportunity to make a donation to each of these causes to mark this global generosity movement.
Take a look at our three charities below that we chose to celebrate our #GivingTuesday with this year:
Coalition for the Homeless, Inc. - Through CluneTech Cares, we were honoured to make a donation to the Coalition for the Homeless in New York City. Enda Kelleher, VP of Sprintax, volunteers in their soup kitchen every week and brought the amazing work that they do to our attention. In its more than 35 year history, the program has distributed more than 7 million meals and has never missed a single night of operation — allowing them to build an invaluable level of trust among some of the hardest to reach and most marginalized of their homeless neighbours.
UNICEF - Following a unanimous vote at the first session of the UN General Assembly, UNICEF was founded in 1946. The mission of the United Nations International Children's Emergency Fund, as it was then known, was to provide short-term emergency relief to children in post-World War II Europe. Now, as the world’s largest provider of vaccines, UNICEF supports child health and nutrition, safe water and sanitation, quality education and skill building, HIV prevention and treatment for mothers and babies, and the protection of children and adolescents from violence and exploitation.
Concern Worldwide - Founded by John and Kay O’Loughlin-Kennedy in 1968, Concern started as a small group of people in Ireland who spearheaded a major aid operation in response to famine and conflict in Biafra. Over 50 years later, Concern have continued to effectively respond to major crises around the world including Syria, Nepal and Ethiopia, with commitment and dedication, aiming to reduce suffering and combat poverty and hunger.

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since its inception, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Gloria Sarova, TransferMate – Cleaning the Yantra River Banks in Veliko Tarnovo
Speaking about her Volunteer Day, Gloria said:
“On the day of Bulgaria’s National Revival Leader, a group of local volunteers and I gathered to clean the banks of the Yantra River, in the section under the iron rope bridge. After cleaning the banks of the Yantra River, past Mavrikov’s area, we continued collecting waste on the road around Tsarevets fortress and one of the local high schools where high school students smoke secretly. This volunteering activity was very fulfilling as I walk by those areas quite often, I always notice how polluted they are.”
“While the areas that we cleaned were suggested by me, I must share that in Veliko Tarnovo there is a group of volunteers who help the local community by cleaning polluted areas regularly. The interesting thing about the day was that a group of foreign tourists who were hiking in the area joined us and spent the rest of the day cleaning with us. A good example is contagious! “
Well done to Gloria on her involvement in this incredible volunteering activity.

December 5, 2023
Read MOREThe Kilkenny-headquartered company today announced improvements across a range of leaves to support their people
Wednesday, 22 November 2023. Kilkenny-based software technology group, CluneTech, has today announced improvements across a range of leave types to support their people during the more difficult times they may face in life.
The changes announced today cover three key areas: compassionate leave, miscarriage and pregnancy loss leave, and IVF and pregnancy support leave. The announcement marks another significant step in CluneTech’s commitment to caring for, and supporting their people, and the additional leaves are available to all of the company’s 1,200 employees globally.
Compassionate leave, which is available from day one of employment, has been significantly increased, with the company now offering 4 weeks paid leave for the loss of a spouse or child. Employees can also avail of 5 days and 3 days paid leave for the loss of an immediate or non-immediate family member respectively.
The new policy also includes extended paid leave of five days for those impacted by pregnancy loss when this occurs prior to 24weeks, as after this the company’s paid maternity leave applies. In addition, where an employee’s partner has experienced pregnancy loss, they are now covered in the policy and can avail of the full five days paid leave.
Access to, and support during fertility treatment is a key focus of CluneTech, who earlier this year announced their support of The I Want a Baby Foundation in Bulgaria. Employees based in Ireland can already avail of best-in-class fertility care as part of the company’s health cover with Laya Healthcare. Previously, employees could avail of up to 3 days paid leave for IVF and pregnancy support. This has now been increased to 5 days paid leave and extended to the partner of a person undergoing IVF / pregnancy support.
The improvements announced today are part of an already extensive benefits package which includes Lifework Days ̶ an additional half day’s leave per quarter where employees can get their life jobs done without having to use their hard-earned annual leave, flexible working ̶ including remote and hybrid working, an award-winning Milestone Recognition Programme which rewards those who choose to grow their career with CluneTech, and much more. Last month, CluneTech were awarded Overall Excellence in HR at the 2023 HR Leadership &Management Awards for their innovative approach to flexibility.
Speaking about the leave enhancements, Terry Clune, CEO, CluneTech said: “CluneTech Cares about our people and their wellbeing and today’s announcement further strengthens our commitment to supporting them through the more difficult times they may face in life. Our people are at the heart of everything we do and as their employer, it’s our goal to ensure they feel supported and cared for, so that they can reach their full potential.”
Rachael Quinlan, Head of Employee Experience, CluneTech said: “We are really honoured to share these remarkable improvements with our global team. While these leave types tend to be the ones that we hope our people will never have to avail of, we hope that they take some comfort in knowing that our aim is to minimise their worries during challenging times. As always, these changes have been introduced as a direct result of employee feedback and we will continue to use their voice to drive change and to ensure that we truly are a great place to work.”
November 22, 2023
Read MOREIt is quite hard to highlight one thing. Probably the most important for me would be work-life balance. I’ve been with the company for a long time, for a very significant and personal part of my life – my son was only 3 years old when I started my employment, and now he’s an 18-year-old young man! Time flies indeed…
I am very grateful to CluneTech over the years as I have had the chance to enjoy both developing my career and managing my family responsibilities. Because of this, I’ve always felt more efficient and motivated throughout my time here.
I am truly happy that I have been given a chance to lead the Visa First Team! It’s been an amazing journey so far - I’ve met brilliant people, I have developed professionally and personally, and I truly enjoy working with such an international team daily.
This year Visa First is celebrating 20 years in business. Our Varna team and I have visited CluneTech’s Dublin office to meet our colleagues and partners and celebrate this amazing milestone together. Among the many highlights, I think this one is the biggest and the brightest one for me since I started my employment at CluneTech.
Probably for everybody in the Group (and in the world!) the biggest change was moving to a remote working model during the challenging COVID times. It was not easy at the beginning, but I am confident to say, that we all have proved that at CluneTech, we are a motivated team that is professional, and delivers the best service to our customers, whether we work from the office or at home.
My biggest challenge was when Niki Rusev offered me the position of Operations Manager of the Visa First team. I didn’t know much about the business or the team, so naturally everything was new for me, but I was up for the challenge and thankful for this decision. I can’t thank my dear colleagues enough who supported me greatly during the learning process. Together we led Visa First through the challenging COVID times and now we are back in business, stronger than ever!
For the past year or more we have been working on developing a high-tech solution for our clients, for example, Visa First’s online platform for our clients to easily order visa products online, track their applications and keep a record of all visas that they process with Visa First.
Additionally, another favourite task of mine has been working on a brand-new CRM for Visa First employees. This tool will allow us to process a much higher volume of applications and automate more than 50% of current operations. This is turn will enable us to focus more on high priority projects rather than spending additional time on administrative tasks. Our web development team is nearly ready with the final version, and we can’t wait to introduce the new product to our clients.
I would definitely advise to acknowledge and appreciate the advantages of working in a company that is a leader in FinTech industry and is also a workplace with unlimited opportunities for career development.
During my lengthy employment at CluneTech, I’ve always received support from my managers and was encouraged to develop new skills and to step out of my comfort zone to challenge myself.
You can be sure that the great work and talent is always recognized and celebrated at CluneTech, but you should never turn down the opportunity to learn something new, when such is presented by the company.
No matter if you want to develop in sales, marketing, the IT sector, or any other area, I am sure we can offer an exciting role for you to begin and develop your career.
November 13, 2023
Read MORE6th October 2023, Bulgaria. This September, Kilkenny-based software technology group and Bulgaria’s largest Irish employer – CluneTech, was awarded “Fintech Employer of the Year” at the Career Show Awards – a leading career event that recognizes innovation in employee management and employer branding.
The award ceremony took place in Arena Sofia on the 5th of October, as part of Bulgaria’s biggest career expo, where our HR Manager, Ekaterina Hristova, and our Marketing and Communications Specialist Kristina Ilieva, got on the stage to accept the accolade on behalf of CluneTech.
In addition, CluneTech also received a Gold Medal in the Work-Life Balance Category in recognition of our re-imagined employee experience, greater workplace flexibility and the various types of leave we provide, and a Bronze Medal in the Employee Recognition Strategy Category for our revamped Milestone Recognition Program, our #OneTeam Awards and a host of other initiatives that aim to create a culture of recognition and employee satisfaction.
Founder Simona Harizanova shared:
“We would like to congratulate CluneTech for its achievement at the Career Show Awards to date. This is an incredibly valuable recognition that celebrates the great professionalism, hard work, and dedication of the best employers in the country. We are delighted to observe how employers and workforce management in Bulgaria develop
throughout the years and we can all see that the achievements, following the employers’ improved processes and initiatives, are astonishing.”
Ekaterina Hristova, HR Manager in Bulgaria added:
“This year marks CluneTech's best achievement in the Career Show Awards to date. This is something we’re incredibly proud of, especially given that the competition has gotten tougher year on year! The recognition is a reflection not only of our improved benefits package and approach to flexibility, but also of our commitment to creating a working environment where people feel valued for their individual skills and contributions, and where they are supported to reach their full potential.”
About Career Show Awards
Career Show Awards were established to celebrate the achievements of Bulgaria’s leading employers, recognizing those who have demonstrated exceptional innovation in employee management and employer branding in this constantly evolving and highly competitive sector. This year, over 100 local and international companies were evaluated by professionals from different fields, such as Manyu Moravenov Ph. D MRICS, CEO of the Bulgarian Stock Exchange, Former President of Bulgaria – Rossen Plevneliev, well-known psychologist Ani Vladimirova, and many more.
About CluneTech
The Career Show accolade directly coincides with CluneTech’s twenty-second anniversary on the map of Bulgaria’s leading employers and is a culmination of more than two decades of continuous growth and innovation, turning CluneTech into one of the well-known employers on the local scene. In Bulgaria alone, CluneTech employs nearly 900 finance, tech, marketing, and customer service specialists, who support our global businesses.
Established in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, comprising of tech unicorn TransferMate, Taxback, Taxback International, Sprintax, Visa First and Benamic. Immedis, a leading global payroll platform, which was recently acquired by UKG in one of Ireland’s largest technology deals.
CluneTech is currently hiring across all functions, particularly Finance, Development, Compliance, Marketing and Operations.
November 3, 2023
Read MOREWelcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
Did you miss Taxback’s Director of Business Development, Marian Ryan on Virgin Media’s Ireland AM this October?
Well fear not, as you can catch the full interview right here in this edition of CluneTech’s Social Spotlight. Marian spoke about all things budget 2024, explaining how young families, single individuals and pensioners may be affected.
Still trying to get your head around this year's budget and wondering how it has affected your take home pay?
Try Taxback's free Budget 2024 Calculator here today.

Last September, TransferMate were delighted to announce their success at the National Fintech Awards, winning the FinTech Company of the Year award.
The inaugural National Fintech Awards were established to celebrate the exceptional achievements of the entire Irish Fintech industry, recognising those who have demonstrated exceptional innovation, leadership, and growth in this dynamic and constantly evolving sector.
Continuous growth and innovation over more than a decade culminated in TransferMate’s unicorn status in May 2022, following a further $70m investment. TransferMate’s $1bn valuation has put the company among an elite list of only seven Irish unicorns. In 2022, over €18 billion flowed through TransferMate’s products and solutions, up from €7.2billion in 2021, showing 86% year on year growth.
That growth can be seen across the company’s areas of focus, from direct business to strategic partnerships. TransferMate’s award-winning Global Accounts solution allows businesses to hold, pay and receive multiple currencies on a single platform, allowing them to trade globally as if they had a local banking presence - In essence, enabling businesses to build and control their own international banking network.
TransferMate’s API integrations, as well as open finance solutions like TransferMate for Banks & FIs, allow partners to ‘upgrade their payment engine’ and offer their end-users the same benefits as TransferMate’s direct clients and are integrated into banks, FIs, fintech’s, ERPs, BSMs, Procurement, Accounting and E-Commerce platforms across the world. The business’ global impact is reflected in the strategic partnerships it has agreed with companies such as SAP Concur, Coupa Pay, Sage, Quickbooks, AccountsIQ, Wells Fargo, and Barclays.
Commenting on the award, TransferMate CEO, Sinead Fitzmaurice, said:
“We are very proud to be a homegrown company that has become a leading player on the global stage. We continue to expand our suite of solutions for both direct businesses and partners, allowing them to grow alongside us. This success is all down to the work and dedication our people have shown since we were founded, and this award belongs to them.”
TransferMate’s founder and chairman, Terry Clune, added:
“We are delighted to be the inaugural recipients of the Fintech Company of the Year award. With incredible progress and innovation happening across the industry it’s fantastic to see indigenous businesses, products and services being recognised in Ireland through this awards programme.”
A massive well done to the whole TransferMate team involved for this outstanding achievement.

During the month of October, we were absolutely thrilled to mark a milestone that has been two decades in the making – CluneTech subsidiary, Visa First is officially 20 years old!
The team were busy celebrating the incredible achievement at Dublin HQ with a special toast from their CEO Joanna Murphy, along with Founder and Chairman Terry Clune.
A special thanks to the Visa First team for being an essential part of the company's 20-year journey and for all of their continued hardwork and dedication.
Cheers to Visa First at 20!

This month, we were over the moon to learn that CluneTech had been recognised at the 2023 HR Leadership & Management Awards at a Gala Awards ceremony held in the Crowne Plaza, Dublin.
Now in its ninth year, the HR Leadership & Management Awards celebrate excellence in HR and recognise that it will be key to the future economic prosperity of the Irish economy. The Awards are vital to promote HR, as they allow innovation and achievement to shine, and the ceremony itself is attended by hundreds of leading industry figures.
This is CluneTech’s fourth year participating in these awards, having originally been recognised in 2019. CluneTech was awarded Overall Excellence in HR, which recognises exceptional achievement in HR and is the highest accolade of the night.
CluneTech’s success at the awards also marks the company’s third time winning Best Use of CSR in HR. This award recognises the role that our CSR programme, CluneTech Cares, plays in the company’s overall business strategy and #OneTeam culture.
CluneTech were also awarded Best Flexible Working Strategy, an award that recognises their innovative approach to flexibility. In the last year, CluneTech further strengthened its commitment to work-life balance by increasing annual leave allowance and introducing flexible benefits including Life Work Days, an additional half day's leave per quarter where employees can get their life jobs done, Summer Flex Hours, Meeting Free Days and more.
Welcoming the awards, Terry Clune, CluneTech CEO and founder said:
“We are absolutely delighted to have won three awards at the HR Leadership and Management Awards. On behalf of myself and CluneTech’s leadership team, we’d like to express our gratitude to our HR Team who go above and beyond, consistently listening to our people in order to deliver the best possible employee experience. This recognition is testament to the incredible work that they do which wouldn’t be possible without the support and collaboration from our employees, all of whom play a fundamental role in making CluneTech a great place to work.”
Rachael Quinlan, Head of Employee Experience, CluneTech said:
“We are truly over the moon with our recognition at this year’s awards and are especially proud to have won Overall Excellence in HR. This recognition is a huge team effort and represents years of hard work to get us to where we are today. At CluneTech, our people are the driving force behind our #OneTeam culture and it’s their feedback and participation that has directly shaped both our Flexible Working Strategy and CSR Programme. We are incredibly grateful to them, and to our leadership team, both of whom consistently collaborate with us so that we can deliver a best-in-class EX, while simultaneously fuelling growth and innovation right across our suite of global businesses.”
We couldn't be prouder and want to thank each and every one of our employees involved in this amazing achievement.

Benamic were delighted to be recognised in the "Best Promotional Marketing Management" category at The Institute of Promotional Marketing (IPM) Awards 2023 this October, taking home a bronze award.
The CluneTech Subsidiary were incredibly proud to be recognised among other industry leaders following the announcement on the night.
A massive well done to all the Benamic team for this amazing achievement. We cant wait to see what's next on their journey.

And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
October 25, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up withs5 years.
The people! Having the opportunity to work with such a knowledgeable, supportive and passionate group of people from all corners of the world is something I never take for granted. We truly are #OneTeam!
There have been so many highlights during my five years here, but my biggest achievement would have to be when we wererecognized as Ireland’s Best Great Place to Work Team at the 2023 Great Place to Work Awards. We take part in Ireland’s Best Workplaces every year, and this year was our 8th consecutive year being recognised. The Great Place to Work Team Award recognises the team that has gone above and beyond and for our team to be chosen out of 100 companies was a feeling I’ll never forget.
Our Great Place to Work Team consists of volunteers from all areas across the group, with members coming from allcorners of the globe. Our Team acts as the voice of CluneTech’s employees, ensuring that their views are brought to management. Our aim is to promote positive change through a happier work environment, both now and in the future. Over the last number of years, both our culture and the way that we work hasevolved immensely and this recognition truly demonstrated the positive impact we have had to date.
Our journey towards a culture of flexibility! Pre-Covid, we were fully office based and had very little flexibility and no remote working capabilities. Ironically, in the months before the Covid-19 pandemic, my team and I had just gotten approval for a remote working pilot which commenced in December 2019. This was very quickly and unexpectedly ramped up due to Covid-19 and I must give recognition to our incredible leadership team who acted without hesitation when moving our global workforce to working from home. One really important point that often gets overlooked is the fact that as a company in the financial services industry, we would have been considered ‘essential services’ and thus, could have continued to work on-site. Instead, our leadership team embraced this opportunity and put our people and their safety first and were one of the first employers here in Ireland to move to remote.
Since then, our leadership team have continued to improve our flexibility offering and CluneTech now continues to offer remote working among a range of unique benefits including Lifework Days (a half day every quarter to get your life work done), Summer Flexi-Time and more. To see how we have gone from a company that offered little to no flexibility to one that has truly embraced a culture of flexibility, with a clear emphasis on the importance of work-life balance, is truly inspiring.
Funnily enough, although I now love working remotely, the greatest challenge I faced in my time here was back in the early days of the pandemic when we first moved to remote. I am a very social person and I found going from seeing all of my colleagues daily, to not seeing anyone in-person at all really difficult. I would definitely say my mental health suffered at the time as I adapted to these changes.
With that being said, it’s important to remember that the whole world was facing so much uncertainty at the time, and global lockdowns meant that I certainly wasn’t alone in suffering from the lack of social interaction. I have definitely found my groove now and love the flexibility of being able to work remotely. Now, instead of spending 2 hours in the car each day, I can go to the gym, call to my nanny on my lunch break, walk my dogs after work while it’s still bright, etc. Having this flexibility means so much to me and I wouldn’t change it for the world!
In my role, no two days are the same and I’m very lucky to have the opportunity to work with a broad range of teams across different departments. One of my favourite projects was implementing Workvivo, our internal communications platform, way back in 2019. At the time, it was a huge change from our previous intranet and while it was a really intense project, seeing the platform go live to our global workforce was incredible. Workvivo has transformed the way we communicate with our people and there are so many fun projects I’ve rolled out through the platform.
Another project that comes to mind was our global end of year event in 2020. It had been such a strange year and we really wanted to end it on a high. Myself and our Head of Design at the time collaborated with Catapult, an event production agency, and transformed our Kilkenny HQ into a full production studio. We coordinated a live broadcast to our 1,500+ employees which featured highlights from the year, interviews with each of our CEOs and our employee all stars. I hosted the event and will never forget the panic when the countdown to go live started! Thankfully, the event was a huge hit, but I think for me, the bit that stands out the most is that it really marked the time when we knew the world had changed forever. Following that event, we really focused on video as a form of communication and the following year was when our flexible offering really started to take shape.
Take every opportunity that comes your way! CluneTech is an incredible place to work, and I truly believe that there are very few companies that afford their people the opportunities that CluneTech does. Terry and the leadership team place a huge emphasis on the importance of career development and when you look at our leadership teams across the group, there are so many examples of people who have progressed through the ranks right here at CluneTech.
The amazing thing is that, as a suite of global companies, there is an abundance of opportunities across each of our businesses, meaning our people have the opportunity to change their role, function or company, but remain in the group! Our unrivaled ability to adapt is at the heart of our success and innovation, and when an employee shows that same level of adaptability, they will go far.
October 25, 2023
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