CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
May 5, 2026
CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREWednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.
This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.
CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:
• Best Employer in Fintech for three consecutive years
• Best Employee Recognition Strategy
• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria
These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.
The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.
This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.
Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.
April 22, 2026
Read MOREFriday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
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Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
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Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Terry Clune, Founder and CEO of CluneTech, said:
“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:
“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.
Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
Tommy Farrell, Kilkenny Camogie Development Officer, added:
“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.
The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
PJ Kenny, Chairman of Kilkenny GAA, said:
“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
Theresa Aylward, Kilkenny Camogie Chairperson, added:
“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”
The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
For more information, please contact:
Lauren Cleere, CluneTech, lauren.cleere@clunetech.com
Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie
Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie
February 6, 2026
Read MOREOn Thursday, February 5th, CluneTech was delighted to welcome the Ambassador of Ireland to Bulgaria, Catherine Bannon, and her team to our Varna office. The visit marked Ambassador Bannon’s first official engagement in Varna since assuming her role and created a valuable opportunity for open and meaningful conversation with colleagues from across CluneTech.
The meeting took place in the context of Ireland’s upcoming Presidency of the Council of the European Union (1 July – 31 December 2026) and highlighted the importance of strengthening collaboration between Irish institutions and Irish-founded businesses operating in Bulgaria.
During the visit, the Irish Embassy team learned more about the businesses across CluneTech and the work being done in different areas, including operations, technology, product, and regional growth. Discussions focused on opportunities to further expand Irish investment in Bulgaria, as well as on the role companies like CluneTech play in driving sustainable business growth and creating positive, supportive working environments in both Varna and the wider country.
Ambassador Bannon met with CluneTech managers representing businesses across the group, including Ekaterina Hristova, HR Manager for Bulgaria; Encho Yordanov, Business Operations Manager at Sprintax; Sasha Boyanova, Tech Manager at TransferMate Global Payments; Vesselina Marinova, Head of Operations and Senior Product Manager at Fintua; and Daniela Atanasova, Senior Operations Manager at Benamic.
The visit reinforced the value of ongoing collaboration, and CluneTech looks forward to continuing to build strong relationships with the Irish Embassy and its technology and operations teams here in Bulgaria.
February 6, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
Read MOREKilkenny, Ireland – Taxback International, a CluneTech company and a global leader in VAT compliance and recovery, has today officially rebranded as Fintua. This transformation reflects the seamless integration of decades of indirect tax expertise with cutting-edge SaaS technology, setting a new benchmark for digital innovation within the fintech landscape. Through this rebrand, the company reaffirms its dedication to delivering smarter, more scalable fintech solutions designed to accelerate positive digital transformation across the indirect tax ecosystem.
Why the change?
Fintua embodies the natural evolution of Taxback International—from a VAT reclaim specialist to a global technology leader within the wider fintech industry. As indirect tax complexity intensifies, businesses demand more agile and intelligent solutions. This rebrand signals our commitment to empowering tax and finance professionals worldwide with innovative technology that simplifies complexity, mitigates risk, and revolutionizes tax management.
The name “Fintua” uniquely combines our fintech expertise with a strong connection to our Irish roots. “Fin” highlights our focus on financial technology, while “Tua,” inspired by the Irish word tuath (meaning people or community), underscores our collaborative, client-centric ethos.
A new chapter of innovation
Rebranding as Fintua is far more than a name change—it is a declaration of our vision and ambition. We remain the trusted partner our clients have relied on, now with an intensified focus on developing intuitive, expertly engineered technology designed to address today’s and tomorrow’s tax challenges.
"As we embark on this exciting journey to become Fintua, I am thrilled to see our company evolve into a brand that truly reflects our innovative spirit and commitment to tax technology," said Catherine Quirke, CEO of Fintua. "This rebranding marks a significant milestone in our growth, and identifies with our ability and commitment to deliver cutting-edge solutions that meet the evolving needs of our customers."
Fintua’s vision is to lead in breakthrough technology that drives positive digital change throughout the indirect tax and wider fintech communities. Our core values—empowering, progressive, collaborative, and perceptive—will continue to guide every solution we create.
“The rebrand of Taxback International to Fintua is a proud moment for all of us at CluneTech. It’s a reflection of how far the business has come since its early days in Kilkenny—growing from a VAT reclaim specialist into a global technology leader in tax and fintech. For me, Fintua stands for innovation, ambition, and the power of a great team working together to solve complex challenges for businesses worldwide. I’m excited to see Fintua lead the way into this new era, continuing our tradition of empowering clients and driving positive change across the industry.” - Terry Clune, CEO and Founder of CluneTech.
To celebrate this milestone, Fintua is hosting launch day events at its Kilkenny headquarters and across global offices, bringing employees together to mark this exciting new chapter.
For more details about the rebrand, launch events, and services, please visit www.fintua.com.
June 3, 2025
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.
What is your favorite thing about working in CluneTech / TransferMate
I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.
Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.
Who or what has inspired you the most during your time here?
I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.
What is the biggest change that you have witnessed in your time here?
The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.
What has been your favourite project to work on?
My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.
April 8, 2026
Read MOREAt CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.
The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.
“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.
From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.
A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.
Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.
Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.
The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.
At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.
Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.
February 26, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.
My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.
Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.
The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.
One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.
Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.
I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.
My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.
December 18, 2025
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Fintua's Chief Financial Officer Edward Furlong who has been a part of the team for the last 15 years.
What is your favourite thing about working in CluneTech / Fintua?
The people. In Fintua, we have a core of really good people that have been here a long time.
What has been your biggest achievement or highlight since joining CluneTech / Fintua?
My appointment as Chief Financial Officer.
Who or what has inspired you the most during your time here?
The dedication of our staff, in particular the Bulgarian based employees. The level of effort and automation they have brought into work practices over the past number of years has been remarkable.
What is the biggest change that you have witnessed in your time here?
The automation across lots of processes during my time here at Fintua.
I have also witnessed the growth in many of our businesses from the foundations of being mainly an income tax refunds business which was very manual to being a key player in the Fintech space.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Covid completely changed the focus of our business. The majority of what we did prior to that was based around travel. This presented huge challenges from a budgeting and cashflow perspective.
In the same period Comply was also being developed.
What has been your favourite project to work on?
The rebrand project led by the marketing team was interesting to be involved in.
There are lots of elements of automation that we are working through at the moment so hard to choose a favourite.
If you had to swap roles with someone in the company for a week, who would it be and why?
Anywhere within the Sales function. I get lots of Sales phone calls so would be nice to be on the other side of the fence, for just a week!
Do you have advice for someone who is just starting their career in CluneTech / Fintua?
Don’t be afraid of change and embrace new ways of doing things.
September 30, 2025
Read MOREFriday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Terry Clune, Founder and CEO of CluneTech, said:
“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:
“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.
Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
Tommy Farrell, Kilkenny Camogie Development Officer, added:
“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.
The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
PJ Kenny, Chairman of Kilkenny GAA, said:
“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
Theresa Aylward, Kilkenny Camogie Chairperson, added:
“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”
The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
For more information, please contact:
Lauren Cleere, CluneTech, lauren.cleere@clunetech.com
Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie
Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie
February 6, 2026
Read MOREThursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.
Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.
As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
Bill Cuddihy, Chairperson of Cois Nore, said:
“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”
Mary Dolan, Manager of Cois Nore, said:
“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”
This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.
About Cois Nore
Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.
About CluneTech
CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.
For more information:
CluneTech
Lauren Cleere, Marketing and Communications Manager
lauren.cleere@clunetech.com
Cois Nore Cancer Support Centre
Email: info@coisnore.ie
Phone: 056 775 2222
Website:www.coisnore.ie
January 29, 2026
Read MOREThursday, 5 June 2025 – Varna, Bulgaria
CluneTech is proud to announce the continued success and growth of the award-winning educational initiative FAST Heroes 112, which has now expanded city-wide in Varna, Bulgaria. Endorsed by the World Stroke Organization and supported by CluneTech since 2022, the program currently reaches 26 kindergartens and more than 2,100 children, delivering life-saving health education to families across the region.
What began as a pilot in just one school has grown into a vital community initiative, turning health education into a celebration and raising essential stroke awareness among nearly 13,000 people in the Varna municipality.
In partnership with the Varna Municipality and the Heart to Heart Foundation Bulgaria, we remain committed to expanding the program’s impact even further.
FAST Heroes 112 is an award-winning educational program, endorsed by the World Stroke Organization. It aims to raise awareness of stroke symptoms and emphasizes the importance of immediate action when these signs appear. The program harnesses children’s natural enthusiasm for learning and sharing to spread life-saving knowledge not only in kindergartens and primary schools but also within families at home.
Children aged 6 to 11 learn how to identify stroke symptoms through engaging, adventure-based lessons, and then share that knowledge with their families. On average, each child passes this information on to six adults, amplifying the program’s impact beyond the classroom walls.
Stroke is a leading cause of death and disability in Bulgaria and worldwide, and tragically, one of the main reasons children lose their grandparents. Many stroke patients miss out on life-saving treatment because they don’t recognize symptoms early enough and arrive at the hospital too late. However, if stroke victims receive swift and effective acute care, survival rates improve dramatically.
This is why increasing awareness of stroke symptoms and empowering people to seek emergency care immediately is crucial. FAST Heroes 112 contributes to building this awareness, helping families respond quickly when it matters most.
Varna, home to our largest Bulgarian office, is also one of the cities with the highest stroke rates in the country — making this partnership especially meaningful.
This fall, FAST Heroes 112 will continue its vital work by reaching children and families in all primary and elementary schools across Varna. Stay tuned for updates on our ongoing journey to make Varna safer — one child, one family, and one community at a time.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
For the month of October, we are traditionally raising funds for Race for the Cure which plays a crucial role in supporting breast cancer organizations and hospitals across Europe.
With a staggering 500,000 new diagnoses and 125,000 lives lost to breast cancer in Europe every year, the funds raised through events like this are of vital importance. They enable these organizations to continue their life-saving work, providing support, research, and awareness to combat this disease.
This October, more than 150 CluneTech colleagues took part in our fundraising events for breast cancer awareness and Race for the Cure across the globe. These events included group walks in Bulgaria and Ireland and a Breast Cancer Awareness talk at our Kilkenny HQ.
In addition, Presiyana Vitanova, Desislava Georgieva, Desislava Chervenkova and Ralitsa Hristova used their Volunteer Day to distribute flyers at the St. Marina Medical Center in Varna, Bulgaria, raising awareness about the importance of breast cancer screenings.
Thanks to our team's efforts, we donated €1,590 to this incredible cause.
This November, we focused our CSR Spotlight on men’s health and the globally recognized Movember movement.
Since its inception in 2003, Movember has grown into a global movement, bringing together passionate Mo Bros and Mo Sisters – individuals dedicated to making a difference in mental health, suicide prevention, prostate cancer, and testicular cancer. So far, the campaign has raised USD 1.4 billion, funding life-saving research and initiatives for men’s health.
Throughout November, CluneTech employees embraced the cause by growing their own moustaches and staying active for men’s mental health. For each moustache photo posted with the hashtag #Movember, CluneTech Cares generously donated €20. We also stuck to our monthly 5k challenge by donating €5 for every employee who posted a picture of their 5k into our internal communications platform.
At the close of Movember, CluneTech made a significant monetary contribution to Movember, supporting various men's health charities and organizations. A big thank you to all of our amazing colleagues for their dedication and participation.
This quarter, CluneTech had the privilege of hosting the 2024 Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ. Over two unforgettable evenings, we celebrated the outstanding achievements of the U16 Kilkenny GAA Football and Hurling Teams, as well as the U15 Kilkenny Camogie Academy and Development Squads.
The event brought together players, families, coaches, and mentors, highlighting the dedication and passion that drive Kilkenny’s young athletes. We were honored to welcome special guest speakers Henry Shefflin, Miriam Walsh, and Richie Donnelly, who inspired attendees with their words of wisdom and shared their own journeys in sport.
CluneTech is proud to support Kilkenny GAA and Kilkenny Camogie, empowering the next generation of athletes and fostering a sense of teamwork and community. These awards nights were a true reflection of the hard work and commitment of everyone involved, and we’re delighted to have played a role in celebrating their success.
We extend our heartfelt thanks to all the coaches, mentors, and leaders, including Michael Fennelly, Performance Lead at Kilkenny GAA, and Tommy Farrell, Kilkenny Camogie Development Officer, for their vital contributions.
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This December, our CSR Spotlight of the month shines on St. Vincent de Paul, a remarkable organization providing vital support to those experiencing poverty and homelessness—especially during the holidays.
SVP provides vital services such as housing assistance, food support, and education resources, making a meaningful difference in communities across Ireland—especially during the holiday season.
To help make a difference, we’re hosting a Christmas Jumper Day at our Kilkenny HQ on Wednesday, December 18th. For every festive jumper worn to the office, CluneTech will donate €5 to St. Vincent de Paul.
The jumper doesn’t need to be flashy—what truly matters is the kindness and generosity behind this initiative. Together, let’s help bring a little more joy and warmth to those in need this holiday season.
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This December, in response to a request from a teacher, CluneTech made a generous financial donation to the Center for Special Educational Support in Varna. The donation will be used to purchase Christmas gifts for nearly 200 students who rely on the center’s services to navigate their educational journey, as they were born with special needs.
Since its transformation in August 2017, the former Special Education School "Brothers Miladinovi" in Varna has become a Center for Special Educational Support, meeting modern standards for educating children with developmental disabilities. The center currently employs over 30 teachers and 10 therapists, who provide education and care to 176 children aged 6 to 18.
The center is equipped with nine classrooms and a dedicated ergonomic therapy space. The classrooms are designed to cater to the sensory integration needs of the children, with environments tailored to each age group. In preschool and primary school classrooms, a multisensory approach alternates between learning and physical activities, all designed to engage students through practical experience. For non-verbal children on the autism spectrum and those with limited mobility due to cerebral palsy, the center uses advanced tools like the Communicator5 eye-control device for communication and Tobii games for eye training and fun.
In addition to education, the center provides consulting, diagnostic, corrective-educational, and therapeutic services aimed at addressing and compensating for the students’ individual needs.
At CluneTech, our commitment to giving back is at the heart of everything we do. At the end of 2024, our US teams were honored to make annual donations to three exceptional organizations that tirelessly serve our communities: One to World, Coalition for the Homeless, and the Aisling Irish Community and Cultural Center.
One to World enriches the global community by fostering intercultural understanding and cooperation. Through education programs and cultural exchange initiatives, they connect international students and scholars with local communities, building bridges of understanding and collaboration. We are proud to support their mission to make the world a more inclusive and connected place.
One To World provides face-to-face experiences among local communities, international students, and Fulbright scholars. Our programs foster curiosity, respect, inclusion, and community for a better world. None of this work would be possible without donors like you. We couldn’t be more grateful for your generosity and your commitment to our mission.
Deepesh Dhingra, Executive Director of One to World.
The Coalition for the Homeless has been a beacon of hope for those experiencing homelessness in New York City. Offering food, shelter, and support services, they work tirelessly to help individuals and families regain stability and rebuild their lives. We are deeply inspired by their dedication and honored to contribute to their life-changing efforts.
Because of your invaluable support, the Coalition has been able to expand our services and advocacy to meet the growing need. We are committed to seeing no one go hungry, homeless, or without shelter in our city. I cannot thank you enough for your kindness and compassion – you are truly making a difference.
Dave Giffen, Executive Director of Coalition for the Homeless.
Located in New York, the Aisling Irish Community and Cultural Centre is a lifeline for Irish immigrants and the broader community, offering mental health support, senior care, and cultural programs. Our donation to the Aisling Irish Community Centre will specifically support their mental health programs, which provide critical resources and support to those in need. Their commitment to fostering connection and well-being for all who walk through their doors is truly inspiring, and we are grateful to support their vital mission.
We provide support, programs and services to approximately 15,000 people during the year. We promote wellness, infuse culture, and offer empathy with every interaction as our mission is to care for the “whole person”. With 352 private social service sessions delivered so far this year we have worked with youth, families, and seniors to provide a range of supports, meeting their individual needs. We support the Irish because we have made a commitment to our funders to do so. We do everything else, because we are Irish. Thank you for putting a spotlight on the need for food security, and the growing need for mental health support – and for helping us to do our part in providing that support.
Sandra Feeney-Charles, Executive Director of the Aisling Irish Community and Cultural Center.
We extend our sincerest thanks to these organizations for their tireless work to uplift and support those in need. Your efforts make a profound difference in the lives of so many, and we are proud to stand with you. Together, we can continue to build stronger, more inclusive communities and create a brighter future for all.
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Our Taxback International team showed true courage by diving into the cold River Barrow—not once, but 12 times each — as part of the '12 Dips in December' challenge.
A huge thank you to our daring participants: Cora Phelan, Therese Hegarty, Éanna Brady, Nigel O'Donovan, Nicola Delaney, Joe Forristal, Eoin Dunphy, Brian Cooney, and Clare Farrell. All of which took the plunge to support three incredible causes, the Irish Heart Foundation, Pieta and Breast Cancer Ireland
We are so grateful for the generous donations and words of encouragement from everyone who supported our team. Your contributions will go a long way in helping these essential organizations continue their lifechanging work.
We’re beyond proud of our team for their dedication. By the end of their 12 Dips of December Challenge, our team raised over 3,000 euros in total. A massive well done to all involved.
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 210+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Anita Ilieva and Denis Ibrqmov: A day of giving back in their local dog shelter
This November, Denis Ibrqmov and Anita Ilieva from the TransferMate Treasury Team spent a meaningful day at a local dog shelter in their hometown Veliko Tarnovo, Bulgaria. Here's what they had to share about their experience:
“As animal lovers, this cause is something we truly hold close to our hearts, and we felt incredibly fortunate to be able to give back in a small but impactful way.
Our visit was filled with laughter, love, and a lot of wagging tails! We spent time playing with the adorable puppies, whose energy and joy were absolutely contagious. It was a heartwarming experience, and we couldn’t help but feel a deep connection with these wonderful animals who are waiting for their forever homes.
In addition to spending time with the dogs, we also rolled up our sleeves to help clean the cages, making sure the puppies and older dogs had a clean, safe space to rest. We also donated much-needed food to the shelter, knowing how essential it is to provide them with the best care possible.
This experience reminded us just how important it is to support causes that help those who can’t speak for themselves. It’s not just about giving material things, but also about showing kindness, compassion, and love to creatures who give us so much joy in return.
We encourage everyone to get involved in their communities and support causes that matter. Whether it’s through donations, volunteering, or simply spreading awareness, every little bit helps."
Linda Mooney Supporting Young Athletes: A Day at the Primary School Cross Country
As part of our commitment to volunteering, Linda Mooney took a break from her customer service role to spend a day with primary school students participating in a cross-country event. This voluntary day provided her the opportunity to support young athletes and encourage their involvement in competitive running.
“I had the chance to take some time out from dealing with clients in Customer Service to spend the day with students aged 8/9 to 12 years thanks to CluneTech cares and our voluntary day. A lovely fresh Irish morning (ideal running conditions) had me walking 35 students from the school to the back field of beautiful Kilkenny Castle. We arrange them by age to get to the start line as they run them by age/class and whether boys or girls (over 800 participants so it crazy trying to not miss their start time). All the kids had great fun and we had 2nd place for 5th class girls and they got bronze for team event, 6th class boys missed out on bronze for the team but had 5th place individual. After it’s all over and few tired kids, we walk them back to the school. It’s great chance for students that are not part of Athletic club to have a chance to run and get a feel for competitive running and cross country. I had 2 of my own running in the 4th class girls and 6th class boys so was lovely to be their to cheer them on.”
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
Our CSR Spotlight of the Month initiative shines a light on a specific charity or cause for our teams to support. During this time, employees from around the world can join in a remote or in-person 5k walk, run, swim, or cycle.
This July, we focused our efforts on supporting The Jack and Jill Children’s Foundation and Karin Dom, two organizations dedicated to improving children's health and well-being.
The Jack and Jill Children’s Foundation provides vital in-home nursing and end-of-life care for children with severe and life-limiting conditions throughout Ireland. The foundation offers families much-needed respite and support, ensuring that children receive compassionate care in the comfort of their homes.
Karin Dom is a Bulgarian non-profit organization founded in 1996 by Ivan Stancioff. It serves as a therapeutic center for children with special needs, employing a team of skilled professionals, including physiotherapists, speech therapists, and social workers. Despite their impactful work, Karin Dom faces ongoing challenges due to increasing costs.
Thanks to our team’s involvement throughout July, CluneTech donated over €350 on behalf of our staff to these dedicated charities, supporting their essential services for children and families in Ireland and Bulgaria.
In celebration of International Dog Day, our August CSR Spotlight focused on supporting animal welfare organizations. Donations raised went towards the life-saving efforts of charities and groups working to rescue, rehabilitate, and rehome animals in need.
Our primary beneficiary during August was PAWS, an organization dedicated to rescuing abandoned and homeless animals, mainly dogs from high-kill shelters and owners who can no longer care for them. PAWS collaborates with volunteers, local vets, and adoption groups to rescue hundreds of animals each year, provide them with temporary care, and find them loving forever homes.
A highlight of the month was the Lucky Hunt Project Charity Bazaar, which was organized in support of Lucky Hunt. Founded 13 years ago by Svetlana Hunt, Lucky Hunt operates two facilities: a rehabilitation farm for rescued animals and an open-concept shelter for stray dogs, where the animals are not kept in cages. Over the years, the Lucky Hunt Project has rescued and rehabilitated thousands of homeless animals, providing them with a safe environment and a chance at finding forever homes.
The charity bazaar was a tremendous success, with contributions making a significant impact on the shelter’s ability to provide vital resources to animals in need. Employees had the opportunity to learn more about Lucky Hunt’s mission, support the cause, and contribute directly to helping these animals.
Thanks to our team’s active participation, CluneTech made a monetary donation to support animal welfare initiatives, making a meaningful difference for organizations like Lucky Hunt and other beneficiaries. Thank you to everyone who took part and showed their support!
In September, CluneTech Cares honored World Suicide Awareness Month by dedicating our CSR Spotlight to Waterford Marine Search and Rescue, an organization committed to preventing suicide and saving lives in the community.
This year, we organized a 5K CSR Walk at our Kilkenny HQ to bring employees together and raise funds and awareness for the cause. The walk provided a great opportunity for our team to connect, support each other, and contribute to a meaningful initiative. Throughout the month, we also took the opportunity to highlight CluneTech’s Employee Assistance Program (EAP), ensuring that employees across the globe are aware of the mental health resources available to them.
At the end of September, CluneTech made a monetary donation to Waterford Marine Search and Rescue, supporting their essential efforts in mental health and suicide prevention. A big thank you to all of our colleagues for their participation and dedication during this important month!
In just under an hour, our Bulgarian colleagues proudly collected a total of fifteen bags of trash as part of the ‘Let’s Clean Bulgaria Together’ initiative, which they have now participated in for the second consecutive year.
We extend our heartfelt thanks to our young volunteers—Maya, Tervel, Boris, Gabi, and Miroslav—who, along with their parents and our dedicated colleagues Emiliya Dimitrova, Vesselin Markov, Miglena Kostova, Elka Krashevska, Aleksandrina Konstantinova, Ina Eneva, and Daniela Roussev, and their friends, spent their Saturday morning cleaning the area around our Bacho Kiro office in Varna, Bulgaria.
The 12th edition of ‘Let’s Clean Bulgaria Together’ took place on September 14th throughout Bulgaria, in support of World Cleanup Day 2024, which will be observed on September 20th. As Bulgaria’s largest volunteer initiative, it aims to shift attitudes toward pollution, foster a sense of personal responsibility, and contribute to environmental conservation while making a visible difference.
On September 14th, thousands of volunteers, including students from hundreds of schools and kindergartens as well as NGOs, equipped with bags, gloves, and rubber boots, came together to clean polluted areas and water bodies across the country.
Since the launch of ‘Let’s Clean Bulgaria Together’, nearly 3,102,000 volunteers have collected approximately 100,000 tons of waste, clearing 28,800 illegal dumpsites and polluted areas. According to the global organization Let’s Do It World, every 10 tons of waste cleaned by volunteers saves €22 million and three years of institutional labour. World Cleanup Day is recognized by the European Parliament and is included in the UN calendar.
As part of CluneTech Cares, we were delighted to donate laptops to St. Aidan's National School in Kilkenny! These laptops will help students and staff integrate ICT into the curriculum, enhancing digital learning while also reducing e-waste by giving older electronics a second life.
Principal Robbie Byrne shared:
"St. Aidan's NS is delighted to accept the very kind donation of laptops from CluneTech / TransferMate. The laptops will be very useful in our classrooms and support rooms as we integrate ICT across the curriculum. It's also great to see laptops recycled in this way which will benefit many of our students."
At CluneTech Cares, we’re proud to support our local community while fostering a more sustainable future! Many thanks to James Murphy for driving this initiative forward.
We are honored that for a second year in a row, CluneTech is donating to the I Want a Baby Foundation in Bulgaria, supporting the facilitation of psychological support groups for women and couples with infertility. Over the past year, our initial donation helped nine women experiencing infertility receive much-needed support, and three of them have since become mothers.
CluneTech Cares is proud to sponsor the Kilkenny Stars BIDL Women’s Team, who had an impressive season debut on Saturday evening. The team kicked off their journey in senior basketball with enthusiasm and determination, backed by a lively crowd that brought vibrant energy to the game.
Despite facing challenges in the first half, the team demonstrated resilience and teamwork, pushing through to secure a decisive victory against their neighbours, the Tipperary Knights. This promising start has set the stage for an exciting season ahead, and we look forward to supporting the Kilkenny Stars as they continue to shine on and off the court!
As part of a CluneTech Cares initiative, young residents from the Gavroche Association’s supervised residence and the Caritas sheltered housing recently visited the Varna District Court. The visit was organized with support from our dedicated colleagues Daniela Tsoneva and Emiliya Dimitrova, who aim to help social service users and employees in the region gain valuable experience and learn best practices in human rights and support for vulnerable individuals.
During the visit, the group had the opportunity to engage with Deputy Chairperson and Judge Ralitsa Raykova, Veselina Todorova, Coordinator of the Mediation Center, and Stella Yankova, Head of the Court’s Press Center. The court representatives shared insights on civil and criminal cases and offered real-life examples from their experiences working with citizens.
The youths also explored topics like judicial mediation as an alternative way to resolve disputes, the role of the National Legal Aid Bureau, and the responsibilities of the duty judge—a key figure in granting permissions related to finances and real estate for individuals under guardianship.
This initiative is part of CluneTech’s ongoing commitment to fostering community engagement and supporting educational opportunities that empower young people in the region.
CluneTech is absolutely delighted to sponsor local young racer Adam Butler. We recently welcomed Adam to our Kilkenny HQ following his participation in the #T4NationsCup2024. Thanks to Adam and his team, we had the opportunity to see one of his racing karts in person, further highlighting our commitment to supporting young talent in the community. We look forward to following Adam's journey on the racetrack!
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Our amazing colleagues Antonia Petrova and Silviya Krasteva volunteered at the latest edition of the ‘I believe and help’ campaign.
Antonia and Silvia brought 18 kg of plastic caps that the employees in our Varna office collected and spent the day supporting the cause at the Cathedral in the heart of the city.
‘I believe and help’ is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well done to Antonia and Silviya for their amazing work!
Team Victory for CluneTech at the Mount Juliet Corporate Invitational
Last Thursday, CluneTech was proud to be represented at the annual Mount Juliet Corporate Invitational, where our team not only enjoyed spectacular weather but also played an exceptional round of golf.
Competing with determination and skill, the team of Padraig Lahart, Jack O'Keeffe, Patrick Dalton, and David Dooley showcased their talent on the course, ultimately taking home the first-place prize!
Thank you to Padraig, Jack, Patrick and David for supporting this event through CluneTech Cares.
July 14, 2025
Read MOREWeCan, an initiative by CluneTech, is a not-for-profit that empowers adults with intellectual disabilities through meaningful employment that has a positive impact on the environment.
How does it work?
Together with their colleagues, the project’s ambassadors will spend up to 15 hours per week visiting the supporters (businesses, hotels, pubs, cafes, leisure centres and more) to collect returnable cans and bottles. The ambassadors receive payment for the hours they’ve worked, and any excess funds generated through the initiative will be donated to various charities to further support our community and reinvested into the project to maximise its impact.
WeCan ..
Provides adults with intellectual disabilities meaningful employment
Drives participation in the deposit return scheme
Offers businesses a sustainable and practical solution for returning their cansand bottles
Actively plays a role in protecting our environment by reducing litter and waste
Advocates for an inclusive society
Further benefits communities by donating any excess funds raised to localcharities and causes
WeCan currently operates in the Kilkenny area and with a number of local businesses already on board, we are eager to grow this list even more. If you’re interested in coming on board as a supporter, please email wecan@clunetech.com.
Together, WeCan all work together to make the world a better, more inclusive, and more environmentally friendly place.
July 14, 2025
Read MOREAt CluneTech we are extremely passionate about the development of our people and understand the significance of the role a manager has to play in an employee’s development. With that in mind, we wanted to put together a useful guide that would empower and help our managerial staff to be the best manager that they can be. And who better to help us put together such a guide than our employees?
We asked our staff to nominate their manager and state three qualities that make them an Amazing Manager. The response was fantastic with 20 different managerial qualities being suggested. We then took the 6 most suggested qualities and expanded on them to create the ‘CluneTech Guide to Being an Amazing Manager’ which you can read below:
The managerial quality that our people value most is being ‘Supportive’. A manager can be supportive in many ways, whether it is ensuring that their team are aware that they can come to them should they need help, or by displaying encouragement, helping them to realise their potential, and showing appreciation for a job well done. Emotional Intelligence is a vital characteristic of a supportive manager. Having the awareness to recognize when something is troubling a member of your team or if they are in danger of becoming burnt out or disengaged is vital. The likes of LinkedIn Learning and Udemy offer some great courses on Emotional Intelligence should you wish to learn more about this important soft skill.
Our staff feel that being “Approachable” is the next most important characteristic for a manager. Approachability is imperative to forging a strong bond with your team. Having an approachable manager relaxes staff, allowing them to work to the best of their ability. Additionally, it increases their willingness to share new ideas as they know their manager is open to suggestions. Lacking in approachability will make it difficult to know what is going on with your team. Being approachable and building a good rapport with your team will encourage them to come to you with issues, updates, and information, more frequently, ensuring that you stay in the loop. This article by Forbes includes a great section on “How to Show Approachability”.
Our employees appreciate that open door policy!
As a manager, your team are looking to you for guidance. By leading by example you are able to create a picture of what’s possible. Here are some ways you can effectively lead by example;
Take Responsibility –Show that you are not above taking responsibility for when something doesn’t go to plan. Be proactive and get to work on correcting and bettering the situation.
Resolve Conflict Quickly – Conflict resolution is one of the most important skills a manager can have. Demonstrate that skill and put out any fires within your team quickly so that they don’t get out of control. By doing this you will set a good example and encourage your team to be proactive and quickly settle disputes between themselves.
Be Persistent – Another trait of strong leadership is the ability to remain steadfast in the face of adversity. Set an example for your team by dealing with issues in a proactive and constructive manner.
For more information on the benefit of Leading by Example and how to do it, check out this article by Indeed – 8 Ways to Lead by Example in the Workplace.
Our employees also identified being “Reliable” as an important characteristic for a manager to possess. A manager in charge of a team must be dependable. This involves being accessible to your staff, completing tasks as promised, and assisting your team as needed. Reliability is essential for building trust as it affords your team greater peace of mind, ultimately allowing for stronger relationships to be built and greater results to be delivered. Check out this blog post by Great Place to Work on “The Crucial Role of Reliable and Trustworthy Managers During a Crisis”.
There are a multitude of reasons as to why being a good motivator is essential when managing a team of people. Some of the advantages of a motivated team include; Increased Efficiency, Better Communication, Reduced Absenteeism and Turnover, Development of Leaders, and much more.
Don’t worry, you don’t have to suddenly become a Ted Talk caliber motivational speaker... Here are “9 Super Effective Ways to Motivate your Team” by Inc. to get your started.
The last valuable managerial characteristic, as identified by CluneTech employees, that we’ll discuss here in detail is “Clear Communication”. Building effective communication skills as a manager provides significant short and long-term benefits for your company and team. For example, a good communicator may inspire your team to accomplish more with better results and fewer misunderstandings. Take a look at this piece by Professional Development covering “Communication Skills for Managers”.
The importance of being a good listener also must not be understated when it comes to communication. By being a good listener a manager can not only secure new insights, ideas, and perspectives that will help their team to grow, but also maintain harmony and motivation among team members and ensure that they are a great people manager.
So there you have it, six of the most important managerial qualities as suggested by our employees. CluneTech is all about brilliant people and innovative technology, with the dynamic between our management and non-management staff being crucial to our success.
Do you have the qualities necessary to lead a team of CluneTech employees? Or do you want to work under an amazing management team that will help you to realise your potential. Whatever stage of your career you’re at, CluneTech may have the role for you. Visit www.clunetech.com/careers and explore our amazing opportunities today.
February 15, 2022
Read MORECluneTech has been recognized for yet another year at the Annual b2b Media Employer Branding Awards. The event, which took place in Sofia, Bulgaria on 15th February 2022, celebrates the achievements of the HR and Communications departments of companies who are focusing on creating a positive brand experience for their employees and who are contributing to talent development and innovation.
The b2b Media Employer Branding Awards which were launched five years ago, have been steadily gathering steam and this year we were competing with nearly 100 well-known employers in Bulgaria. We are delighted that our progress did not go unnoticed. On the glittering national awards ceremony in Sofia, Kristina Ilieva from our Marketing &Communications Team and Elena Stefanova, our Design Team Lead, accepted two awards on behalf of CluneTech: first place in the Employer Branding Project category and second place in the Excellence in Stress Management category.
The Employer Branding Project award was received in recognition of our recent rebrand to CluneTech and is a testament to the growth and evolution of our global group of companies. It recognizes the immense amount of work that our Communications, Design, HR and IT Teams committed to deliver a flawless transition to our new brand as well as to support our goal to continue enhancing our #OneTeam culture. Brilliant people and technology are at the core of everything we do, and the rebrand to CluneTech has only strengthened our commitment to making business better.
The Excellence in Stress Management award on the other hand, recognizes the continuous focus on employee wellbeing over the years and more specifically, the introduction of an Employee Assistance Programme and Life Insurance for all our employees in Bulgaria. Last summer we significantly upgraded our employer benefits package to include these important upgrades, and continue to make improvements where possible. For instance, we recently increased the annual leave allowance for all Bulgarian staff by two days. These improvements and more have enabled us to better support our employees through the highs and lows they may face, whether personal or work related.
Both awards are a testament to the incredible work from our cross-functional teams on our recent rebrand as well as our focus on employee wellbeing and support. Despite all of the challenges that Covid and remote work has presented, our teams have continued to go above and beyond, and we are incredibly proud of the work that they put in each and every day.
February 17, 2022
Read MOREAt CluneTech, we have an extensive Milestone Recognition Programme that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those celebrating major milestones with the company. This month we caught up with Liz Keenehan, Relationship Team Manager at TransferMate, who has been on our team for 10 years! Check out our interview with Liz below.
This is an easy one to answer, most certainly the people I get to work with every day across all the different departments. There is a genuine spirit of collaboration and co-operation in TransferMate and in CluneTech.
In my opinion, the company has seen the biggest change in the last 2-3 years both in terms of how we work and our offering. I was one of very few people who worked remote for the company prior to March 2020 and to see the company become fully remote practically overnight and continue to grow and prosper, especially when so many people faced challenges, was amazing.
We are an ever changing business, always evolving. Each day is different and is a constant adventure. I always try to approach each new task with a fresh mindset.
In my 10 years in TransferMate I have worked in a few different roles and I work with many different people on a regular basis. Seeing the company succeed and knowing how we all play a part in that success is hugely gratifying for me. Personally, I was honoured to be awarded an Employee of the Year award in 2021.
Get to know as many different people as possible, across all different departments. Never be afraid to ask questions and ask for help. Remember a new job is a chance to show the world what you are capable of. It is a new beginning so embrace it.
February 16, 2022
Read MORECluneTech Cares is the new name of our CSR Programme.
This year’s Group rebrand faced us with another challenge - the rename our Corporate Social Responsibility Programme #TaxbackGiveBack. Ever since the launch of the programme in 2007 one thing always stand out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.
CluneTech Cares is a great representation of what we are – a team of truly caring individuals giving their best to support and add value not only to our customers and our team-mates but also to the communities in which we live and operate!
In October 2021, CluneTech took part in the Race for the Cure 2021 event. Race of the Cure is Europe’s biggest sporting event for women’s health. It helps to raise money and awareness for Breast Cancer Research. It was incredibly important to us that we participated in this event as cancer has impacted so many of our lives. It was amazing to see over 50 employees register and take part!
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A Very Special Place Inc. provides a comprehensive network of programmes and services for people with intellectual and development disabilities and their families. With the guidance and support offered by AVSP, people of all ages find opportunities to achieve independence and self-fulfillment. We were approached by an Immedis employee who told us all about a golf outing hosted by and raising money for AVSP. Having heard all about the event and the services AVSP provide, we were delighted to sponsor a team of Immedis employees to take part.
We're absolutely delighted to have taken part in Jack & Jill's Up The Hill challenge again this year. By taking part and sharing their “Up The Hill” pictures on Workvivo, our employees not only had the chance to win some amazing surprises but also to represent the hill that the children of Jack & Jill climb each and every day, and to show solidarity with their families. Furthermore, CluneTech covered a €5,000 participation fee for our staff which goes toward providing crucial care to the Jack & Jill Foundation and the children who are relying on home nursing services.
CluneTech and Karin Dom in Bulgaria have launched a project called “Investing in Human Capital to Invest in the Future of Karin Dom” which aims to support the long-term vision of the center by increasing the focus and investment on the retention and the development of their specialists. CluneTech supported the first series of professional supervisions for the Karin Dom team, which were organized before the Covid-19 pandemic. Having witnessed the positive impact of these professional supervisions, we had no hesitations about continuing our support of this programme long-term.
This November, our colleagues in Romania supported two local organizations with donations of €1000 each. The first one, World Vision Romania, looks at all the things that prevent children from surviving and thriving in their community, and then works with the community to bring all the pieces of the puzzle together to build a better life for them. The second beneficiary of the donation is the Center for Palliative Care „Sfantul Nectarie” which aims to relieve the suffering and provide the best possible quality of life for patients with serious illness and their families.
February 15, 2022
Read MOREIn December 2021, we completed our rebrand, with a new name, logo and website redesign. The new name, CluneTech, acknowledges the group’s roots and reflects its evolution to what it is today – a hub for technology innovation, dedicated to making business better.
Taxback was first established in 1996 by entrepreneur Terry Clune, to help university students reclaim their overpaid tax. Driven by technology, the group has expanded over the past 25 years and today encompasses a suite of software companies with industry-leading solutions, global reach and a common goal – to make business better for customers worldwide.
CluneTech solutions streamline processes such as digital sales, global payroll, tax compliance, global VAT and cross-border payments. Founder and group CEO, Terry Clune, explained: “The decision to rebrand was driven by our need to better represent the companies within the group, and the breadth and depth of technology-based solutions we offer.”
As parent company to some of Ireland’s most successful and ground-breaking Fintech brands, CluneTech supports its constituent companies with shared services and a common dedication to make customers’ lives easier, driven by innovation and an entrepreneurial spirit.
TransferMate, a global payments technology firm, powering international B2B payments and receivables transactions for the world’s biggest brands.
Immedis, the global leader in consolidated global payroll solutions. Processing payroll in over 150 countries, the Immedis Platform provides a unified view of global payroll operations, real-time data analytics, and advanced reporting capability, while ensuring legislative compliance and data security.
Taxback International, recognised as a world leader in technical innovation, assisting clients around the world with their VAT challenges.
Benamic, a leading global provider of end-to-end promotional management and fulfilment solutions
Taxback.com, a multinational corporation providing specialist tax return services to private and corporate clients.
Sprintax, providing multi-jurisdiction tax compliance technology which simplifies tax withholding and tax return filing for non-residents and their employers.
Visa First, specialising in arranging business travel visas and work permits for companies and organisations.
Gradguide, a career guidance, mentorship and graduate recruitment platform that bridges the employment gap between college and company.
“CluneTech is focused on supporting entrepreneurial leaders and fantastic new businesses,” Terry Clune continued. “We are very proud of our success to date, which is based on putting our customers first and always asking: how can we help; what can we do better? Our new brand reflects our evolution and reinforces our mission to support our brilliant brands to make business better.”
CluneTech has been consistently recognised as one of Ireland’s Best Workplaces™ and has won multiple awards and recognition for excellence in innovation, technology and customer care, including Deloitte Best Managed Companies (Platinum Status), EY Entrepreneur of the Year and HSBC European Business Awards.
For further information, please contact: Fiona MacCarthy, Head of Communications, CluneTech
fiona.maccarthy@clunetech.com
+353 86 8250027
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents, and does business in more than 100 countries on a daily basis. The group has offices in 20 countries, and over 1,500 employees globally, including a workforce of more than 900 people in Bulgaria.
February 15, 2022
Read MOREThis interview was originally posted in Bulgarian by Economy.bg.
Immedis is a constituent company of CluneTech that provides multi-country payroll and employment tax solutions for organisations with overseas staff – whether local or expatriate. Economy.bg caught up with Immedis employees Elena Yankova (Full Stack Developer) and Iosif Petrov (Automation QA Lead) to learn all about their projects, teams, and technologies.
Elena: Our teams develop and maintain software through which we provide our customers with a comprehensive and consolidated service in the field of international payroll. Our system consists of two parts: an internal portal used by Immedis employees and a public portal used by the managers of our client companies, which contains and processes information about their employees. The portal is also used by the employees of our clients, who, in turn, can check their pay slips. Our platform has integrations with various HR platforms that our clients use to collect data about their subordinates, as well as with payment systems through which we can pay the salaries of the employees in question.
Iosif: Our idea is to support the full departmental cycle, while offering real-time reports and analyzes. Apart from that, we are working on building a mobile application that can be used by our customers and their employees.
Elena: Our internal portal is used by Immedis employees to monitor and manage the information of our customers, their employees and the various services we provide for them. Managers from our client companies have access to our public portal. There they can upload information related to hiring a new employee, update the data of existing ones, as well as review the results of our integrations with the external systems they work with, or monitor the payroll process for the current period. They inform us when hiring a new employee or changing the data of an existing one so that we can process his information and calculate their salary.
Iosif: The total number of Immedis employees in Bulgaria is between 150 and 200, and over 50 of them are in the technical department, of which I am a part of. The colleagues I work with in this department are exceptional specialists. Not a day goes by where I don’t learn something new from a colleague. We have Full Stack, Front End and Back End specialists, DevOps Engineers, Manual / Automation Specialists, ETL Developers, Designers, Business Analysts, Project Managers, and also the so-called scrum masters.
The software team is naturally focused on the development of the aforementioned departmental platform. It is also involved in its integration with other Human Capital Management (HCM) platforms.
The quality assurance team is divided into 3 sub-teams – manual, automation and integration. The three teams are in direct contact throughout the test cycle. The manual team checks via pre-written acceptance criteria whether a feature works as expected. The automation team, in turn, automates the appropriate scenarios from the acceptance criteria that have already passed the manual team. The Integration team deals with quality assurance of integrations with other HCM platforms.
The DevOps team is directly related to the process of creating and changing each functionality in the system such as integration, deployment, management of current infrastructure and more.
The team of designers are responsible for giving the user interface an appealing and professional look.
The team of product managers takes care of the correct prioritization of daily tasks.
The team of business analysts is responsible for writing user stories.
Elena: Until recently, our internal portal was developed on the basis of the .NET Framework platform, but in 2021 we migrated to the newer .NET Core to keep up with the best working technologies. Our databases are built on Postgresql, and they are accessed through NHibernate, which provides many opportunities to connect the objects from the database with those of the code and their configuration. Our public portal is written on Angular.js, and our mobile application uses React Native. Our automated tests are written mainly in .NET, and we have some that are written in JavaScript. Our servers are hosted on Amazon AWS, we use Bitbucket as our code repository and Octopus for our CI / CD processes. We also have ETL and Data Analysis teams that use Alteryx and Tableau for various activities around our core developments.
Iosif: We use a wide range of different technologies for projects. Specifically for the departmental platform we use .NET (.NET Core, MVC, Web API, WCF, Entity Framework), Angular, NodeJS, HTML5, CSS3. We use PostgreSQL for the database and we rely on Amazon Web Services for cloud services. To ensure adequate performance and smooth progression through the different versions of the platform, we use BitBucket and Octopus. For testing we have chosen Selenium with .NET, Postman, JMeter, AWS and BitBucket Pipelines to perform automated tests and analyze their results. For monitoring systems we use Grafana, pganalyze, Jaeger.
Iosif: Our work is automatically organized on Scrum and we work on sprints, which simplifies the work process. We plan the process at the beginning of the sprint and end with an analysis. We have daily meetings where we discuss the tasks in focus, and here the mentioned scrum masters take part, who help in the process of prioritization.
A business analyst or product owner presents to individual teams the idea of what needs to be done. This is done in the form of a user story, after which the priorities are defined. When this is completed, employees who will develop and test these user stories gather and discuss issues that may arise during the work.
Elena: The projects are divided between the teams, and each team specializes in the maintenance of a specific part. Our team consists mainly of tasks related to the integration of the platform with other external platforms. An example of this is our integration with Oracle as an HCM (Human Capital Management) partner in 2021, as well as SuccessFactors, with which we integrated in 2020.
Elena: Our product started as a system offering payroll services to large companies. Over the years, we have discovered that there are many other opportunities around this service that we can develop and offer. So we started integrating with various external platforms that help us track the data of our customers’ employees or pay their salaries.
Iosif: In the last two years, the company has received investments totaling $75 million, which has allowed it to enter a phase of high growth, which, in turn, has led to the expansion of the Bulgarian team. The project itself has not undergone radical changes, but rather we strive to stay “on the crest of the wave” of new technologies and make the platform more convenient and functional. This has actually won us many large clients and international recognition as one of the best departmental platforms on the market.
Elena: One of our biggest challenges was to be able to simplify the processes in our public portal, while continuing to function as before. This is something we have been able to deal with over the past year. An additional challenge was the pandemic, which required all of our teams to work from home. Getting used to this new way of organizing the work process was certainly tricky, particularly onboarding and training new staff like me, which my colleagues did very well despite the unusual circumstances.
Iosif: For the last almost 2 years, one of the challenges that has affected every part of the business has been working from home. What is more interesting is that in the end this did not stop us, but on the contrary – even increased the productivity of employees, leading to a positive impact on product quality.
Another challenge is working with more and more sensitive data of companies that have hundreds of employees around the world. We are constantly looking to improve the security of this type of information, as well as the entire platform.
Of course, a challenge, but also a good opportunity, is the advancement of technologies and their implementation to the product. The challenge is to prioritize and strike a good balance between the work that needs to be done straight away and work such as finding and implementing new technologies that will improve the current system.
Elena: The development of our public portal, which now fulfills everything that our clients have as processes on their part. Also automating the process of collecting data from our customers’ employees through the integrations we have. Now our customers only need to approve the data and confirm that it is correct.
Iosif: We are extremely proud that with the quality of our platform we have managed to attract companies worldwide, including Adobe, MicroFocus, Uber, McAfee and others.
Elena: We are about to launch a mobile application that the employees of our clients will be able to use to view their pay slips or change some of the personal data. We also plan to make more integrations with external systems, with which we can make the process completely automated from the acceptance of employees’ data to the payment of their salaries.
Immedis are hiring in Bulgaria! Check out their open vacancies on Jobs.bg.
February 15, 2022
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