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CluneTech Social Spotlight - 01/04/2022

Welcome to our CluneTech Social Spotlight Series - a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here's the place to do it! Click the title of each entry to view the original post.

And don't forget to like and share the wonderful content being produced across the Group!

Employee Wellbeing Summit 2022 - Taxback.com

The Employee Wellbeing Summit returns in 2022 - bigger and better than ever before. There's a great lineup of panelists that will be debating the future of workplace wellbeing and sharing their useful tips on how employers can enhance the emotional, financial, and workplace wellbeing of their employees. The Employee Wellbeing Summit 2022 takes place on Tuesday, April 5. Check out Taxback.com's blog for more info!

The Incredible Lineup of Speakers Attending EWS2022

The Forms You Will Need to File your Taxes as a Nonresident - Sprintax

Tax season in the US is fast approaching and this can often be a difficult time for nonresidents. One of the most challenging aspects of tax season can be locating all the forms needed to file a return. Luckily, in a recent blog post our Sprintax team break down how to find everything you will need as a nonresident, helping you to be fully prepared for tax season!

Global Accounts - TransferMate

TransferMate have just launched a brand new product - 'Global Accounts'. This new product allows you to hold, send, and receive money in different currencies at the same time, cutting down on the time it takes to send money overseas. With one account in your name, Global Accounts allows you to hold balances in 30 currencies, access local payment rails, globally, and much more!

Watch the demo video.

All Our Tech Positions in One Place - CluneTech

This week at CluneTech we were very excited to launch our brand new profile on Dev.BG! Dev.BG is one of the biggest hiring platforms in Bulgaria and this new profile allows us to host all our tech positions in the one place and to streamline the process of expanding our teams in Bulgaria. We have some great positions live on the site right now! Check them out here - CluneTech's Dev.BG Profile.

Check Out CluneTech's Brand New Dev.BG Profile!

Payroll Analytics Webinar - Immedis

Are you making the most out of your payroll data? Are you wondering what reports could assist your company in meeting its goals? On April 7, Immedis will take a look at these and other topics in a combined webinar with business analysts 3Sixty Insights.

Register today!

And that’s this week’s SocialSpotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

July 14, 2025

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CluneTech Social Spotlight: March 18th Edition

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Episode 2 of TBI Expert ViewTaxback International

The latest series of TBI Expert View continued this week with a discussion on SAF-T (Standard Audit File for Tax). Lisa Dowling, Senior Global Director, and Barbara Barcsik, Global VAT Director, talk through the challenges the challenges and complexities in different countries as Governments are implementing different requirements. They also discuss the EU Commission 'VAT in the Digital Age'.

 

Finance Minister Pascal Donohoe Urged to Widen Tax Bands to Offset Effect of InflationTaxback.com

Featured in the Irish Independent this week, Taxback.com CEO Joanna Murphy urges widening of tax bands as prices rise:

"Inflation-hit workers will look to mitigate its impact by negotiating pay increases this year. But a knock-on consequence of this could be that up to 50pc of the hard-won salary hikes will be in extra taxation."

Read the full story on Independent.ie

 

What is Authorized Push Payment Fraud?TransferMate

When it comes to payments fraud, Authorized Push Payment (APP) schemes are a real threat to businesses because they exploit people's very human tendencies. On their blog this week, TransferMate took an in-depth look into APP fraud and the measures one can take to prevent it.

 Authorized Push Payment(APP) fraud is when a fraudster deceives a business into sending them a payment into a bank account controlled by the fraudster. For more information, check out the full blog post here.

 Achieving Pay Equity through Global PayrollImmedis

Pay equity and the balance of wage distribution has long been a topic of conversation – hitting news headlines in some high profile cases.

Immedis, this week, released a very interesting e-book exploring how global payroll can help an organization to achieve pay equity by uncovering systematic inequities and implementing change. Download your free copy today!

 

Marketing Works Benamic

While marketing has come along way in proving itself as a truly valuable resource, there are still some people out there that are unsure of its potential. This piece by MarketingWeek, shared by Benamic, highlights just how effective it can be. It takes a look how food delivery service Just Eat have benefited from a sharp increase in their marketing effort and spend, helping them towards a dramatic rise in revenue and as a result, profitability.

Read the full story here.

July 14, 2025

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CluneTech Social Spotlight - 25/11/2022

Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

Don’t forget to like and share the wonderful content being produced across the Group!


Money 20/20 Las Vegas - TransferMate


Three weeks ago, our TransferMate team attended Money 20/20 Las Vegas, the biggest Fintech and payments conference on the world stage. During their visit, our Head of Employee Experience, Rachael O’Shea got the chance to interview the wonderful Kevin Magnussen from our partner, the Haas F1 Team. Rachael and Kevin chatted about everything from his return to racing to becoming a dad, and the similarities between TransferMate Global Payments & Haas. Our TransferMate team also had the opportunity to speak with partners and customers about their journey to date and the value TransferMate brings to their business. Well done to all involved and special thanks to our amazing teams who continue to represent the group from all around the globe.

Our TransferMate Team with Kevin Magnussen at Money 20/20 Las Vegas

Plant the Planet Games with Self Help Africa 2022 - CluneTech

We are delighted to announce that as part of CluneTech Cares, our CSR Programme, CluneTech is sponsoring Plant the Planet Games in partnership with Self Help Africa, Warriors for Humanity and the Gaelic Players Association. 

CluneTech are very happy to be sponsoring Kilkenny hurling legend, Paul Murphy to participate in this initiative, which will result in 25,000 trees being planted in Africa. Planting these trees means providing a source of food, income, shelter and improved soil for thousands of African families, as well as removing up to 625 tonnes of carbon from the atmosphere every year.

Taking place in Kenya from the 19th to 27th November, the event will feature 50 male and female Inter-County Gaelic Games players from all four codes. Joining the games will be an array of talent from Gaelic Games including Limericks Sean Finn, Wexford’s Matthew O’Hanlon, Kerry’s Stefan Okunbor, Kilkenny’s Grace Walsh and Niamh O’Sullivan of Meath, amongst others. 

A fundraising page in support of the Warrior for Humanity, Plant the Planet Games has been set up and donations for those wishing to support can be made at: https://www.idonate.ie/event/planttheplanet

 

 

Alan Kerins, Founder/CEO of Warriors for Humanity along with Plant the Planet Games GAA stars

Business & Finance Awards 2022  -Taxback International

Taxback International are delighted to be selected as a finalist for the internationally-recognised Elevation Award 2022, by the Business & Finance Media Group, in association with Enterprise Ireland.

‘This recognition of our achievements reinforces our desire to continue delivering innovative FinTech, and we are determined to continue providing our clients with the best-in-class VAT Compliance services with Comply’ - Taxback International.

We look forward to the Award Announcements on the 1st of December 2022 at The Convention Centre Dublin 

Taxback International and their nomination at the Business & Finance Awards 2022



 

Why Discounting Isn’t the Answer when the Economy Declines - Benamic

In tough economic times, discounting may feel like the solution. But in reality, it's just a temporary band-aid.

As the economy declines, businesses often turn to discounting as a way to boost sales. However, discounting is not always the answer. Read more on Benamic's new blog post about why you should avoid discounting when the economy is struggling (and what you can do instead)

Click here for more :https://bit.ly/3fR04mG

Marketing in a Recession Blog by Benamic

Your Guide to Moving and Working in Oz - Taxback.com

Planning a move down under? Then this session is for you! Taxback.com was delighted to partner with NexVentur, Visa First and Irish Australian Chamber of Commerce to host a live event for those interested in relocating to Australia.

Our panel of experts discuss the key considerations for movers including visa requirements, travel options, top tips for securing employment and much more!

To watch the travel series on-demand, click here: https://lnkd.in/ea89c-bC

 

Taxback.com and their Guide to Moving and Working in Australia

 

 

 

And that’s this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!

July 14, 2025

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CluneTech Social Spotlight 25/10/23

Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

Don’t forget to like and share the wonderful content being produced across the group!

Marian Ryan breaks down Budget 2024 on Virgin Media’s Ireland AM - Taxback

Did you miss Taxback’s Director of Business Development, Marian Ryan on Virgin Media’s Ireland AM this October?

Well fear not, as you can catch the full interview right here in this edition of CluneTech’s Social Spotlight. Marian spoke about all things budget 2024, explaining how young families, single individuals and pensioners may be affected.

Still trying to get your head around this year's budget and wondering how it has affected your take home pay? 

Try Taxback's free Budget 2024 Calculator here today.


Taxback’s Marian Ryan, Director of Business Development, during her interview on Ireland AM

TransferMate named ‘FinTech Company of the Year’ at the National FinTech Awards 2023 - TransferMate

Last September, TransferMate were delighted to announce their success at the National Fintech Awards, winning the FinTech Company of the Year award. 

The inaugural National Fintech Awards were established to celebrate the exceptional achievements of the entire Irish Fintech industry, recognising those who have demonstrated exceptional innovation, leadership, and growth in this dynamic and constantly evolving sector. 

Continuous growth and innovation over more than a decade culminated in TransferMate’s unicorn status in May 2022, following a further $70m investment. TransferMate’s $1bn valuation has put the company among an elite list of only seven Irish unicorns. In 2022, over €18 billion flowed through TransferMate’s products and solutions, up from €7.2billion in 2021, showing 86% year on year growth.  

That growth can be seen across the company’s areas of focus, from direct business to strategic partnerships. TransferMate’s award-winning Global Accounts solution allows businesses to hold, pay and receive multiple currencies on a single platform, allowing them to trade globally as if they had a local banking presence - In essence, enabling businesses to build and control their own international banking network.

TransferMate’s API integrations, as well as open finance solutions like TransferMate for Banks & FIs, allow partners to ‘upgrade their payment engine’ and offer their end-users the same benefits as TransferMate’s direct clients and are integrated into banks, FIs, fintech’s, ERPs, BSMs, Procurement, Accounting and E-Commerce platforms across the world. The business’ global impact is reflected in the strategic partnerships it has agreed with companies such as SAP Concur, Coupa Pay, Sage, Quickbooks, AccountsIQ, Wells Fargo, and Barclays. 

Commenting on the award, TransferMate CEO, Sinead Fitzmaurice, said:   

“We are very proud to be a homegrown company that has become a leading player on the global stage. We continue to expand our suite of solutions for both direct businesses and partners, allowing them to grow alongside us. This success is all down to the work and dedication our people have shown since we were founded, and this award belongs to them.” 


TransferMate’s founder and chairman, Terry Clune, added:

“We are delighted to be the inaugural recipients of the Fintech Company of the Year award. With incredible progress and innovation happening across the industry it’s fantastic to see indigenous businesses, products and services being recognised in Ireland through this awards programme.”

A massive well done to the whole TransferMate team involved for this outstanding achievement.

 

TransferMate CEO, Sinead Fitzmaurice and Chief Product Officer, Gary Conroy at the National FinTech Awards night 2023


Celebrating 20 Years of Visa First - Visa First

During the month of October, we were absolutely thrilled to mark a milestone that has been two decades in the making – CluneTech subsidiary, Visa First is officially 20 years old! 

The team were busy celebrating the incredible achievement at Dublin HQ with a special toast from their CEO Joanna Murphy, along with Founder and Chairman Terry Clune.

A special thanks to the Visa First team for being an essential part of the company's 20-year journey and for all of their continued hardwork and dedication.

Cheers to Visa First at 20!


The Visa First Team celebrating the company's 20 year anniversary at Dublin HQ

CluneTech awarded Overall Excellence in HR at the 2023 HR Leadership & Management Awards - CluneTech

This month, we were over the moon to learn that CluneTech had been recognised at the 2023 HR Leadership & Management Awards at a Gala Awards ceremony held in the Crowne Plaza, Dublin.

Now in its ninth year, the HR Leadership & Management Awards celebrate excellence in HR and recognise that it will be key to the future economic prosperity of the Irish economy. The Awards are vital to promote HR, as they allow innovation and achievement to shine, and the ceremony itself is attended by hundreds of leading industry figures.

This is CluneTech’s fourth year participating in these awards, having originally been recognised in 2019. CluneTech was awarded Overall Excellence in HR, which recognises exceptional achievement in HR and is the highest accolade of the night.

CluneTech’s success at the awards also marks the company’s third time winning Best Use of CSR in HR. This award recognises the role that our CSR programme, CluneTech Cares, plays in the company’s overall business strategy and #OneTeam culture.

CluneTech were also awarded Best Flexible Working Strategy, an award that recognises their innovative approach to flexibility. In the last year, CluneTech further strengthened its commitment to work-life balance by increasing annual leave allowance and introducing flexible benefits including Life Work Days, an additional half day's leave per quarter where employees can get their life jobs done, Summer Flex Hours, Meeting Free Days and more. 

Welcoming the awards, Terry Clune, CluneTech CEO and founder said: 

“We are absolutely delighted to have won three awards at the HR Leadership and Management Awards. On behalf of myself and CluneTech’s leadership team, we’d like to express our gratitude to our HR Team who go above and beyond, consistently listening to our people in order to deliver the best possible employee experience. This recognition is testament to the incredible work that they do which wouldn’t be possible without the support and collaboration from our employees, all of whom play a fundamental role in making CluneTech a great place to work.”

Rachael Quinlan, Head of Employee Experience, CluneTech said:

 “We are truly over the moon with our recognition at this year’s awards and are especially proud to have won Overall Excellence in HR. This recognition is a huge team effort and represents years of hard work to get us to where we are today. At CluneTech, our people are the driving force behind our #OneTeam culture and it’s their feedback and participation that has directly shaped both our Flexible Working Strategy and CSR Programme. We are incredibly grateful to them, and to our leadership team, both of whom consistently collaborate with us so that we can deliver a best-in-class EX, while simultaneously fuelling growth and innovation right across our suite of global businesses.”

We couldn't be prouder and want to thank each and every one of our employees involved in this amazing achievement. 



Head of Employee Experience, Rachael Quinlan, accepting the Overall Excellence in HR accolade on behalf of CluneTech during the HR Leadership & Management Awards 2023



Benamic Recognised at the IPM Awards 2023 - Benamic

Benamic were delighted to be recognised in the "Best Promotional Marketing Management" category at The Institute of Promotional Marketing (IPM) Awards 2023 this October, taking home a bronze award.

The CluneTech Subsidiary were incredibly proud to be recognised among other industry leaders following the announcement on the night.

 A massive well done to all the Benamic team for this amazing achievement. We cant wait to see what's next on their journey.

The Institute of Promotional Marketing Awards 2023



And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!

July 14, 2025

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CluneTech Social Spotlight: February 18th Edition

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Next Generation Analytics for VATConnect – Taxback International

Taxback International have just announced a major update for their VATConnect Platform – ‘Next Generation Analytics’. VATConnect is Taxback International’s advanced VAT Reclaim and Recovery Platform for Businesses. This latest update has seen the platform become even more advanced, introducing new features such as improved UI, new Ideation Portal, and an improved AI/ML tech stack.

Check out their post and YouTube video for more. Additionally, you can sign up for their upcoming webinar where the TBI Product Team will tell you all you need to know about the latest updates!

 

9 Ways That FinTech Has Changed B2B Payments – TransferMate

It can be difficult to notice a dramatic change when it creeps up on you but, there’s no doubt, B2B payments have been transformed over the last decade. On the TransferMate blog this week the team partnered with Andrew O’Garro and Axletree Solutions to deliver 9 valuable insights on how FinTech has impacted the B2B payments sphere. Among those insights are the instantaneity in payment transfers it affords, as well as the transparency in movement it offers. Check out their blog post for more.  

 

Gradguide Brand Ambassador Programme – Gradguide

We are all very excited here at CluneTech about the launch of the Gradguide Campus Ambassador programme! If you’re a student looking to get some hands-on experience with the Gradguide marketing team working on events and projects making a real impact on the company, then this is the perfect opportunity. Not only will you be helping your friends get jobs, but you’ll also be getting great CV content. This might come in pretty handy when you get priority access to Gradguide's partner companies when you graduate. Check out their post on LinkedIn and find out why you should apply to be a Gradguide Brand Ambassador!

 

2021 Gartner Market Guide for Multicountry Payroll Solutions – Immedis

Immedis has been positioned as a Representative Vendor in the 2021 Gartner Market Guide for Multicountry Payroll Solutions. The Immedis Platform has been recognised for its capabilities in complete payroll cycle management, advanced reporting, real-time data analytics, and #HCM integration. The Guide also provides recommendations for organizations to consider when selecting a provider for global payroll operations. Read the full guide here.

 

Series 2 of TBI Expert View – Taxback International

Wrapping up this week’s Social Spotlight is a second entry from Taxback International! Following the success of the first series, TBI have relaunched TBI Expert View with the first episode releasing this week. In Episode 1 of Series 2 –TBI Expert View, Lisa Dowling, Senior Global Director – Head of Indirect Tax, Advisory and Compliance and Joe Healy, Chief Strategy Officer discuss the ‘Tail End of the Storm’ and the practical implications of Brexit for our customers.

 

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

July 14, 2025

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CluneTech Social Spotlight: January 21st

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

Care @ Work - Immedis

Immedis are partnering with HRCongress and holding a complimentary Forum discussing how Global Payroll can play a role in discussing Diversity & Inclusion in the workplace. In this free webinar, how crucial pay equity is to Diversity, Inclusion and Belonging as well as how the measurement of pay can help to ensure we move towards actual pay equity, will all be discussed. Care @ Work will take place on the 3rd of February from 15.00 – 16.30 UK and you can register for free now: https://bit.ly/3rvra4r

How to Get your Australian Tax Refund - Taxback.com

In November 2021, Taxback.com played a huge role in getting the Australian High Court to rule the ‘Backpacker Tax’ invalid for citizens from certain countries. The Australian Tax Office (ATO) has now released guidance on how backpackers can claim their tax refund. In their latest blog post, Taxback.com break down that guide and tell you everything you need to know about the latest developments in the backpacker case.

The Great Migration? The Great Resignation? - TransferMate

Curious about what the future of work may look like and what that could mean for international payroll? The 'Great Resignation' theory (closely followed by the 'Great Migration') has quickly become part of the public consciousness, and both promise to change the face of international payroll. On their blog this week, TransferMate took a closer look at the evidence surrounding these theories to deduce what the future of work really looks like and what the implications will be for employers with international payroll.

Upcoming Career Fair - Gradguide

After the success of their inaugural Career Fair last September, Gradguide have announced their next event, taking place virtually on Thursday, February 24. Already an incredible line up of companies have been announced for the event, including Immedis, Workday, Spendesk, Slack, Chargify, and many more. This is a must attend event for any student or recent graduate looking to land their first role in tech! Additionally, Gradguide just announced their brand new Refer a Friend Programme where you and a friend could win €500 each month simply by recommending them to Gradguide – Click here for more.

Ultimate Guide to Non-Resident Taxes in the US - Sprintax

Sprintax specialize in making tax as straightforward as possible to newcomers in the US. Thus, with tax season in the US fast approaching, Sprintax are on hand to answer all your pressing questions. Their ultimate guide will cover everything you need to know from:

  • Who has to file
  • Tax exemptions
  • How to reduce your tax bill
  • Important documents

And much more!

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

July 14, 2025

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5 Years at Sprintax- Interview with Viktoria Kurteva

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.

What is your favourite thing about working in CluneTech / Sprintax?

My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.

What has been your biggest achievement or highlight since joining CluneTech / Sprintax?

‍Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.

What is the biggest change that you have witnessed inyour time here?

‍The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.

What is the greatest challenge that you have faced inyour time here and how did you overcome it?

‍One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.

Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.

What has been your favourite project to work on?

I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.

Do you have advice for someone who is just starting their career in CluneTech / Sprintax?

My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.

December 18, 2025

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2 Years at CluneTech - Interview with Nelda Montalvo

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Financial Crime Subject Matter Expert, Nelda Montalvo who has been on our team for the last 2 years.

What is your favorite thing about working in CluneTech / TransferMate?

I love that every day is different. I get to work on interesting cases and learn something new all the time. Plus, the teamwork here is great! Everyone is so willing to help out.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

Moving into the Financial Crime Subject Matter Expert role has been a big highlight for me. It’s been really rewarding to grow in this area and work on some challenging investigations.

Who or what has inspired you the most during your time here?

Definitely the people I work with. There’s so much experience and knowledge in the team, and everyone is so open to sharing what they know.

What is the biggest change that you have witnessed in your time here?

I’d say the way our processes and systems have evolved. It’s great to see how we’re improving all the time, especially in how we handle financial crime risks.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Some of the complex cases I’ve worked on were definitely challenging, especially when quick decisions were needed. I just focused on staying calm, asking the right questions, and working closely with the team. 

What has been your favorite project to work on?

I’ve enjoyed the investigations where I could really dig into unusual activity and spot patterns. It’s challenging work, but it’s really satisfying.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Be curious and don’t be afraid to ask questions and take every chance to learn from the people around you.

September 9, 2025

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15 Years at CluneTech - Interview with Elena Stefanova

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Head of Design, Elena Stefanova who has been on our team for the last 15 years.

What is your favorite thing about working in CluneTech?

The opportunity to work in an international environment and meet people from different cultures.

What has been your biggest achievement or highlight since joining CluneTech?

One life-changing achievement was the opportunity to upskill from a graphic designer to a motion designer, using After Effects. It had been a childhood dream of mine to create motion graphics and animations. However, my biggest overall achievement within the company has been progressing through every career stage—from junior designer to Head of Design.

What is the biggest change that you have witnessed in your time here?

Relocating the office from Tsar Simeon to Bacho Kiro and changing the company name to CluneTech.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Without a doubt, it was the renovation of the new Lounge and Meeting Space in the basement (formerly the Martini Bar)—from the interior design concept to full realization. It required countless hours of research into commercial space requirements, including layout planning, lighting, safety, and dimension regulations, along with completing a six-month Interior Design course at SoftUni. It was a huge commitment for everyone involved, sometimes exceeding 10 hours of work per day, seven days a week.

What has been your favorite project to work on?

Creating videos with Zory for company parties— the videos on the Brick Port walls in recent years and the CluneTech event videos from previous years.

Do you have advice for someone who is just starting their career in CluneTech?


The company offers great opportunities for career growth and job security—be wise and make the most of them.

August 26, 2025

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What's It Like to Work as a Relationship Manager for TransferMate?

As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.

Shannon Butler, Relationship Manager at TransferMate

This week, we caught up with Shannon Butler who works as a Relationship Manager for TransferMate Education.

TransferMate, a CluneTech company, is a leading, global B2B-payments technology solution, processing billions in international payments from the world's most trusted brands. TransferMate Education, a subsidiary of TransferMate, simplifies the sending and receiving of student fees around the world.

Check out our interview with Shannon below!

Shannon Butler, Relationship Manager at TransferMate.

So Shannon, what does a Relationship Manager do?

As a Relationship Manager is is my responsibility to develop, and retain, new business relationships. I work to understand the needs of our customers and develop plans to address them. As part of this role I work very closely with the Sales Team, sharing up-selling and cross-selling opportunities, promoting high-quality sales, managing the sales account, and more!

What are some of the most important qualities a Relationship Manager needs for their role?

In my opinion, you need strong communication and coordination skills for a role like this. These are absolutely essential for facilitating better relationships with clients and partners.

What drew you to a career as a Relationship Manager for TransferMate?

I really enjoy helping people/clients and making sure they are happy and get the best out of working with TransferMate Education.

I am very passionate about what we do here, and I love showing people what a great solution it is and how it can help them save money.

Could you describe a typical workday?

It is quite a busy day that usually begins with catching up with clients, giving them a call or sending them an email. I'll spend time setting up meetings with clients to provide them with extra training on their account. It is crucial that the client is getting the best out of the service so I'll spend plenty of time answering any questions they may have, and working to resolve any issues they may be having. I'll also update my clients on any new products or updates they may be interested in.

Next, I'll catch up with the Sales Team and together, we'll start gathering information so that we are up to date on every account. We hold regular meetings with the Relationship Management and Sales Team to see how we can better the team and to throw ideas around to see if there is anything we can do to improve our sales efforts and the client experience.

What do you like most about working at TransferMate?

I have been working with TransferMate Education for 4 years now. I really enjoy my job and the work environment. I like that we now have the option to work in the office or at home. This has really helped improve the team's work-life balance.

I have great time for all my work colleagues. They are the best part about working here for me.

There are so many other great things about working with TransferMate Education - the flexibility, the opportunities to fly to other countries for meetings/conferences, benefits such as pension and healthcare, fun work events, gifts, and more!

Fancy a career with us? Check out our open vacancies at www.clunetech.com/careers

July 14, 2025

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What's it Like to Work as a Sales Executive for Sprintax?

As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.

This week, we caught up with Anna Fitzpatrick who works as a Sales Executive for Sprintax.

Sprintax is a US non-resident tax prep solution for international students, scholars & working professionals. Check out our interview with Anna below!

So Anna, What does a Sales Executive at Sprintax do?

As you’ll see from my ‘typical workday’, a Sales Executive at Sprintax is involved in a wide range of different things. Firstly from the sales side, I focus on profiling leads and reaching out to those leads with the hope of securing meetings. The next stage of the sales cycle is to present our products to prospective partners. Everything leads to the final stage which is closing the deal and welcoming the partner on board. Once the deal closes, then it’s all about account management, nurturing relationships with our partners and providing the highest level of customer service to our partners.

It’s also not just sales!  We also have the tax webinar and education side of things where we present nonresident tax information to nonresidents, schools and institutions across the US and worldwide. As a sales executive, I would also work on various presentations and slide decks for our sessions, conferences and events. There is not only one string to our bow, you never know what you might end up working on one day to the next. Safe to say, a day in the life of a Sales Executive is never boring!

What are the most important qualities a Sales Executive needs for their role?

 There are a lot of skills/qualities that would be important for a sales executive such as good communication, efficient time management and organization, attention to detail, ability to multitask and patience. It is also important to have commercial focus alongside a strong customer focus - the list goes on! We also focus on nurturing the numbers at Sprintax. If we have schools that say no or they don’t want to move forward at this time, we keep them in the loop with any useful resources, tax information or Sprintax updates that they might be interested in and this technique overtime generally results in the schools coming back to us down the line and ultimately winning back business. Perseverance is key!

 

What drew you to a career in Sales?

A couple of things thatI was drawn to on the sales side is the fast pace nature of sales, working alongside a team towards a common goal and the excitement of closing deals. On the Sprintax sales side, I was also drawn to how the sales executive could look at handling the entire sales process, supported by the rest of the team, from profiling leads, reaching out, securing a meeting, presenting our products on sales calls, closing the deal and then acting as an account manager for the partner. It make the sales process very rewarding!

Could you describe your typical workday?

Everyday is generally different which is one of the best parts about this job. I’ll usually go to visit my horse either before or after work, a nice way to start or end the day!

In the morning, I will generally catch up on emails that came through on US time overnight, scheduling replies to go out in US time. I might also spend sometime working on presentations and planning any reach outs or follow ups for the day ahead before the US wakes up.

I’ll usually try to break up the day with a lunchtime walk.

In the afternoon/evening, calls will generally kick off once US time kicks in. I could have a renewal call, a new business call on Tax Prep or Calculus. At the moment we’re in full swing with US tax season, so we’ll generally have open tax webinars taking place for nonresidents as well as exclusive school tax webinars. We also host webinars on the school/institution side for their staff, so we could have something like that taking place on a typical day too! We’ll generally have some internal calls or catch ups too, like our weekly sales catch up call.

 

What do you like the most about working at Sprintax?

First and foremost it has to be the team! We’re lucky to have the team that we do. Everyone is eager to help each other and work together to achieve our common goal. We are a very close knit team and everyone on the team is a pleasure to work with. Secondly, I like how every day is different, as you can see from the ‘typical workday’. It helps to keep you on your toes and keeps things exciting. I enjoy seeing our products evolve, with our team constantly working to add to the product and satisfy our partner needs. It’s great working with people from all across the US and the world. The pandemic had put a halt to all of our in person conferences and events, but its exciting to see all of that returning this year.

Would you like to be a part of our team? Visit www.clunetech.com/careers and view our wide range of opportunities today!

July 14, 2025

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What is it like to work as a Product Owner at TransferMate?

Stanko Kolev works as a Product Owner at CluneTech’s global B2B payments technology leader, and one of Ireland’s most recent fintech unicorns, TransferMate.

Stanko joined our team two and a half years ago, deep-diving into the full development cycle of Global Accounts – one of TransferMate’s most successful products, where he works closely with developers, quality assurance specialists, various operations departments, as well as the stakeholders and the customers of the company.

To learn more about Stanko's career journey within the group, his typical workday, as well as his advice on how to become a Product Owner, check out our career blitz video.

If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers

July 14, 2025

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CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

Thursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny

CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.

Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.

As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.

CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

Bill Cuddihy, Chairperson of Cois Nore, said:

“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”

Mary Dolan, Manager of Cois Nore, said:

“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”

This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.

About Cois Nore

Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.


About CluneTech

CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.


For more information:

CluneTech

Lauren Cleere, Marketing and Communications Manager

lauren.cleere@clunetech.com

Cois Nore Cancer Support Centre

Email: info@coisnore.ie

Phone: 056 775 2222

Website:www.coisnore.ie

January 29, 2026

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Volunteer Day at CluneTech

CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.

Why We Introduced a Volunteer Day? 

We are passionate about giving back to our communities all over the world and the aim of our Volunteer Day is to empower our employees, as individuals, to give back within their local communities.


Our intention is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.

The addition of our Volunteer Day has already enhanced the reach of our CSR programme, CluneTech Cares, in fact check out this recent example of how TransferMate employees Daniela Tsoneva and Toni Ivanova each used their volunteer day:

Volunteering with Gavroche Shelter in Varna, Bulgaria

Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.

Daniela Tsoneva and Toni Ivanova from our TransferMate team using their Volunteer Day to help the girls from the Gavroche Shelter.

CluneTech Cares

This year’s Group rebrand faced us with another challenge - renaming #TaxbackGiveBack, our Corporate Social Responsibility Programme. Since the launch of the programme in 2007, one thing always stands out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.

CluneTech Cares is a great representation of what we are – a team of truly caring individuals, giving their best to support and add value, not only to our customers and our team-mates, but also to the communities in which we live and operate!

CluneTech Cares is an award winning programme, picking up the award for ‘Best Use of CSR’ at the 2021 HR Management & Leadership Awards. In 2021, we supported 34 different causes across the world.  These included the likes of the Irish Cancer Society, Karin Dom, Race for the Cure, A Very Special Place Inc, MS Ireland, Jack & Jill, E-ducare and many more.

Want to find out more? Visit the CluneTech Cares section of our website.

July 14, 2025

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Volunteering for the Bulgarian Red Cross

Volunteer Day at CluneTech

CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.

The addition of our Volunteer Day for our employees has enhanced the reach of our CSR programme, CluneTech Cares. Our intention with this addition is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.

In March, CluneTech employees from all over of world used their volunteer day to support causes close to their hearts such as donation of computers to local high schools (Yordan Keranov), doing arts and crafts with children with disabilities (Emilia Simeonova and Yoana Grigorova), or making donations to refugees following the Russian invasion in Ukraine (Gocho Gochev, Desislava Chervenkova, Artur Balyan, Kaloyan Keranov and others).

Check out this recent examples of how our employees Ralitsa Mladenova and Galina Kirova used their volunteer day.

 

Volunteering for the Bulgarian Red Cross

On 23rd March, Galina Kirilova and Ralitsa Mladenova from our Veliko Tarnovo team used their Volunteer day to support the regional department of the Bulgarian Red Cross in the city. Both ladies participated in the initiative “Children Help Children” organized by the Ministry of Education together with the Bulgarian Red Cross. This initiative was set up to help collect essential goods that will be sent to Bulgarian Sunday Schools in Ukraine (there are 63 Bulgarian Sunday Schools in Ukraine, attended by over 10,000 children). Ralitsa, Galina, and the Red Cross volunteers accepted the donations from schools in the area, recorded and organised the supplies, and prepared them for shipping to the children in need.

“It was so fulfilling to be part of this campaign. We all can make a difference and we are lucky our employer supports us in that.” - Ralista Mladenova

CluneTech Employees Volunteering with the Bulgarian Red Cross



Read more about our CSR programme, CluneTech Cares, and keep an eye out on our social media for more volunteer day stories.

 

 

July 14, 2025

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Our Most Recent CSR Activities

CluneTech Cares is the new name of our CSR Programme.

This year’s Group rebrand faced us with another challenge - the rename our Corporate Social Responsibility Programme #TaxbackGiveBack. Ever since the launch of the programme in 2007 one thing always stand out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.

CluneTech Cares is a great representation of what we are – a team of truly caring individuals giving their best to support and add value not only to our customers and our team-mates but also to the communities in which we live and operate!

Race for the Cure

In October 2021, CluneTech took part in the Race for the Cure 2021 event. Race of the Cure is Europe’s biggest sporting event for women’s health. It helps to raise money and awareness for Breast Cancer Research. It was incredibly important to us that we participated in this event as cancer has impacted so many of our lives. It was amazing to see over 50 employees register and take part!

CluneTech Employees Taking Part in the Race for the Cure Event

Golf Tournament for A Very Special Place Inc.

A Very Special Place Inc. provides a comprehensive network of programmes and services for people with intellectual and development disabilities and their families. With the guidance and support offered by AVSP, people of all ages find opportunities to achieve independence and self-fulfillment. We were approached by an Immedis employee who told us all about a golf outing hosted by and raising money for AVSP. Having heard all about the event and the services AVSP provide, we were delighted to sponsor a team of Immedis employees to take part.

Immedis Employees at the Golf Tournament for A Very Special Place Inc.

Jack & Jill’s Up The Hill Challenge

We're absolutely delighted to have taken part in Jack & Jill's Up The Hill challenge again this year. By taking part and sharing their “Up The Hill” pictures on Workvivo, our employees not only had the chance to win some amazing surprises but also to represent the hill that the children of Jack & Jill climb each and every day, and to show solidarity with their families. Furthermore, CluneTech covered a €5,000 participation fee for our staff which goes toward providing crucial care to the Jack & Jill Foundation and the children who are relying on home nursing services.

CluneTech Staff Taking on the "Up the Hill" Challenge for Jack & Jill Children's Foundation

“Investing in Human Capital to Invest in the Future of Karin Dom” Programme

CluneTech and Karin Dom in Bulgaria have launched a project called “Investing in Human Capital to Invest in the Future of Karin Dom” which aims to support the long-term vision of the center by increasing the focus and investment on the retention and the development of their specialists.  CluneTech supported the first series of professional supervisions for the Karin Dom team, which were organized before the Covid-19 pandemic. Having witnessed the positive impact of these professional supervisions, we had no hesitations about continuing our support of this programme long-term.

"World Vision Romania" Foundation and Palliative Care Center "Sfantul Nectarie”

This November, our colleagues in Romania supported two local organizations with donations of €1000 each. The first one, World Vision Romania, looks at all the things that prevent children from surviving and thriving in their community, and then works with the community to bring all the pieces of the puzzle together to build a better life for them. The second beneficiary of the donation is the Center for Palliative Care „Sfantul Nectarie” which aims to relieve the suffering and provide the best possible quality of life for patients with serious illness and their families.

July 14, 2025

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CluneTech's Career Counselling Program

For a fourth year in a row CluneTech’s career counselling program is taking place in Varna High School of Commerce during the academic year 2021-2022. The program aims to help young people to acquire and develop specific skills that will help them get the best out of their career exploration, job search and job application processes. With the help of experienced HR professionals and guest lecturers, the students will learn how to create impressive CV and video resumes, how to prepare for job interviews and, how to find the most compelling job offers on the market.

Over the years CluneTech has organized numerous career events with other local high schools and universities, such as Open Door Days in our offices in Varna and Veliko Tarnovo, Manager for a Day, and many more. All participants in our career counselling program are invited to join a designated Facebook group where we post weekly career counselling advice, inspiring guest interviews and regular updates about any internships and entry level roles in our group of companies.

In 2019 our Career Counselling Program captured the “Innovation in Talent Education” Award at the second B2B Media Employer Branding Awards which celebrate the companies in Bulgaria with the most innovative HR strategies.

We could not be any happier with the results of our program so far. Each and every student that took part excelled and many eventually ended up becoming a part of the CluneTech team.

Our career counselling program, as well as our internship and graduate programs are designed to offer new, young talent the opportunity to learn and grow in an innovative and collaborative environment. With this in mind, we would like to remind you that CluneTech is open to candidates with no experience. As long as you’re driven and willing to learn, we’ll train and support you to become an important member of our team and achieve your full potential.

If you are willing to bring your ideas to the table and are always looking to develop your skills and contribute to making business better, explore our career opportunities as we would love to hear from you!

Kristina Ilieva, Marketing & Communications Specialist at CluneTech, Chatting with a Prospective Candidate at a University Career Day

 

July 14, 2025

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CluneTech sponsor Kilkenny’s first Padel Tennis Court

July 14, 2025

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CluneTech’s OneTeam Awards: Celebrating Collaboration, Innovation, and Excellence

At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.

A Legacy of Recognition: From Employee of the Quarter to OneTeam Awards

Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.

This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.

Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.

The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.

OneTeam Awards Over the Years

Creating Moments That Matter

From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.

As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:

“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”

Recognition Beyond the OneTeam Awards

While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:

• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.

• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.

• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.

• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.

A Culture Built on Recognition and Unity

At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.

July 14, 2025

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CluneTech's Guide to Being an Amazing Manager

At CluneTech we are extremely passionate about the development of our people and understand the significance of the role a manager has to play in an employee’s development. With that in mind, we wanted to put together a useful guide that would empower and help our managerial staff to be the best manager that they can be. And who better to help us put together such a guide than our employees?

We asked our staff to nominate their manager and state three qualities that make them an Amazing Manager. The response was fantastic with 20 different managerial qualities being suggested. We then took the 6 most suggested qualities and expanded on them to create the ‘CluneTech Guide to Being an Amazing Manager’ which you can read below:

Top Managerial Qualities as Suggested by CluneTech Employees

 

6 of the Most Important Managerial Qualities

1) Supportive

The managerial quality that our people value most is being ‘Supportive’. A manager can be supportive in many ways, whether it is ensuring that their team are aware that they can come to them should they need help, or by displaying encouragement, helping them to realise their potential, and showing appreciation for a job well done. Emotional Intelligence is a vital characteristic of a supportive manager. Having the awareness to recognize when something is troubling a member of your team or if they are in danger of becoming burnt out or disengaged is vital. The likes of LinkedIn Learning and Udemy offer some great courses on Emotional Intelligence should you wish to learn more about this important soft skill.

 

2) Approachable

Our staff feel that being “Approachable” is the next most important characteristic for a manager. Approachability is imperative to forging a strong bond with your team. Having an approachable manager relaxes staff, allowing them to work to the best of their ability. Additionally, it increases their willingness to share new ideas as they know their manager is open to suggestions. Lacking in approachability will make it difficult to know what is going on with your team. Being approachable and building a good rapport with your team will encourage them to come to you with issues, updates, and information, more frequently, ensuring that you stay in the loop. This article by Forbes includes a great section on “How to Show Approachability”.

Our employees appreciate that open door policy!

3) Leading by Example

As a manager, your team are looking to you for guidance. By leading by example you are able to create a picture of what’s possible. Here are some ways you can effectively lead by example;

Take Responsibility –Show that you are not above taking responsibility for when something doesn’t go to plan. Be proactive and get to work on correcting and bettering the situation.

Resolve Conflict Quickly – Conflict resolution is one of the most important skills a manager can have. Demonstrate that skill and put out any fires within your team quickly so that they don’t get out of control. By doing this you will set a good example and encourage your team to be proactive and quickly settle disputes between themselves.

Be Persistent – Another trait of strong leadership is the ability to remain steadfast in the face of adversity. Set an example for your team by dealing with issues in a proactive and constructive manner.

For more information on the benefit of Leading by Example and how to do it, check out this article by Indeed – 8 Ways to Lead by Example in the Workplace.

4) Reliable

Our employees also identified being “Reliable” as an important characteristic for a manager to possess. A manager in charge of a team must be dependable. This involves being accessible to your staff, completing tasks as promised, and assisting your team as needed. Reliability is essential for building trust as it affords your team greater peace of mind, ultimately allowing for stronger relationships to be built and greater results to be delivered. Check out this blog post by Great Place to Work on “The Crucial Role of Reliable and Trustworthy Managers During a Crisis”.

 

5) Motivating

There are a multitude of reasons as to why being a good motivator is essential when managing a team of people. Some of the advantages of a motivated team include; Increased Efficiency, Better Communication, Reduced Absenteeism and Turnover, Development of Leaders, and much more.

Don’t worry, you don’t have to suddenly become a Ted Talk caliber motivational speaker... Here are “9 Super Effective Ways to Motivate your Team” by Inc. to get your started.

 

6) Clear Communication

The last valuable managerial characteristic, as identified by CluneTech employees, that we’ll discuss here in detail is “Clear Communication”. Building effective communication skills as a manager provides significant short and long-term benefits for your company and team. For example, a good communicator may inspire your team to accomplish more with better results and fewer misunderstandings. Take a look at this piece by Professional Development covering “Communication Skills for Managers”.

The importance of being a good listener also must not be understated when it comes to communication. By being a good listener a manager can not only secure new insights, ideas, and perspectives that will help their team to grow, but also maintain harmony and motivation among team members and ensure that they are a great people manager.

 

So there you have it, six of the most important managerial qualities as suggested by our employees. CluneTech is all about brilliant people and innovative technology, with the dynamic between our management and non-management staff being crucial to our success.

Do you have the qualities necessary to lead a team of CluneTech employees? Or do you want to work under an amazing management team that will help you to realise your potential. Whatever stage of your career you’re at, CluneTech may have the role for you. Visit www.clunetech.com/careers and explore our amazing opportunities today.

July 14, 2025

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CluneTech further strengthens commitment to supporting their people

The Kilkenny-headquartered company today announced improvements across a range of leaves to support their people

Wednesday, 22 November 2023. Kilkenny-based software technology group, CluneTech, has today announced improvements across a range of leave types to support their people during the more difficult times they may face in life.

The changes announced today cover three key areas: compassionate leave, miscarriage and pregnancy loss leave, and IVF and pregnancy support leave. The announcement marks another significant step in CluneTech’s commitment to caring for, and supporting their people, and the additional leaves are available to all of the company’s 1,200 employees globally.

Compassionate leave, which is available from day one of employment, has been significantly increased, with the company now offering 4 weeks paid leave for the loss of a spouse or child. Employees can also avail of 5 days and 3 days paid leave for the loss of an immediate or non-immediate family member respectively.

For the first time in the company’s history, they are also recognising the important role that pets play in their employees’ lives, particularly as many people avail of CluneTech’s flexible working offering and choose to work from home. With this in mind, a dedicated Pet Compassionate Leave has been introduced where employees can avail of up to 2days paid leave for the loss of a beloved pet.

The new policy also includes extended paid leave of five days for those impacted by pregnancy loss when this occurs prior to 24weeks, as after this the company’s paid maternity leave applies. In addition, where an employee’s partner has experienced pregnancy loss, they are now covered in the policy and can avail of the full five days paid leave.

Access to, and support during fertility treatment is a key focus of CluneTech, who earlier this year announced their support of The I Want a Baby Foundation in Bulgaria. Employees based in Ireland can already avail of best-in-class fertility care as part of the company’s health cover with Laya Healthcare. Previously, employees could avail of up to 3 days paid leave for IVF and pregnancy support. This has now been increased to 5 days paid leave and extended to the partner of a person undergoing IVF / pregnancy support.

The improvements announced today are part of an already extensive benefits package which includes Lifework Days ̶ an additional half day’s leave per quarter where employees can get their life jobs done without having to use their hard-earned annual leave, flexible working ̶ including remote and hybrid working, an award-winning Milestone Recognition Programme which rewards those who choose to grow their career with CluneTech, and much more. Last month, CluneTech were awarded Overall Excellence in HR at the 2023 HR Leadership &Management Awards for their innovative approach to flexibility.

Speaking about the leave enhancements, Terry Clune, CEO, CluneTech said: “CluneTech Cares about our people and their wellbeing and today’s announcement further strengthens our commitment to supporting them through the more difficult times they may face in life. Our people are at the heart of everything we do and as their employer, it’s our goal to ensure they feel supported and cared for, so that they can reach their full potential.”
Rachael Quinlan, Head of Employee Experience, CluneTech said: “We are really honoured to share these remarkable improvements with our global team. While these leave types tend to be the ones that we hope our people will never have to avail of, we hope that they take some comfort in knowing that our aim is to minimise their worries during challenging times. As always, these changes have been introduced as a direct result of employee feedback and we will continue to use their voice to drive change and to ensure that we truly are a great place to work.”

July 14, 2025

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TransferMate Secures $70m Funding Round; Company Valued at $1BN

Dublin, Ireland, 23 May 2022 TransferMate, the world’s leading provider of B2B payments infrastructure as-a-service, today announced a $70M funding round bringing the company to a valuation of $1BN and $130M of total funding. Railpen, one of the largest UK pension funds, managing £37 billion, participated in the round.

 

TransferMate has grown its global licensing infrastructure and banking network to be one of the widest in the industry and has been chosen as the partner of choice to power B2B payments products for some of the largest software platforms, innovative banks and Fintechs in the world. This funding round which consists entirely of primary capital will be used to expand its teams globally and further invest in its technology innovation and product suite.    

 

"We are delighted to welcome Railpen as a shareholder at this exciting time,” said Terry Clune, TransferMate’s Founder. “By combining our technology & our global licence network, we empower software providers, banks and fintechs to deliver payments dramatically faster & cheaper than the traditional SWIFT system. We will use this investment to continue to recruit senior financial talent who can help broaden our customer base.”

 

"Since the very beginning we have been on a mission to set new standards in how businesses make and receive international payments. Our commitment to deliver real-time transparency and speed when businesses are conducting cross border payments has resulted in TransferMate becoming the global B2B payments infrastructure of choice for the world’s leading procure-to-pay and spend management platforms” said Sinead Fitzmaurice, CEO of TransferMate. "This investment will allow us to accelerate our mission to drive innovation as businesses seek to digitise their B2B payments within the core software that they use to conduct their day-to-day activities.”   

 

This new round of investment together with the $1BN valuation further sets TransferMate apart as the world’s most comprehensive independent B2B payments network. It allows businesses and individuals to make cross-border payments in more than 201 countries and 141 currencies, as easily and cost-effectively as if making a domestic funds transfer, and with complete transparency of the transaction through to the point of final reconciliation.

  

“We are excited to be part of TransferMate’s journey as it seeks to enable companies to cost-effectively digitalise their cross-border payments,” said Julia Diez, Portfolio Manager at Railpen. “This investment continues Railpen’s strategy of investing in high quality, innovative growth companies for the long term, which supports our purpose to secure our members’ future.”

 

The funding round was managed by Barclays Bank PLC, acting through its investment bank.

 

If you would like to learn more about TransferMate’s infrastructure as a service, please contact us here.

 

About TransferMate

TransferMate – a subsidiary of CluneTech — is the world’s leading provider of B2B payments infrastructure as a service, enabling companies to send and receive cross-border payments faster, easier and at lower cost. TransferMate, under the leadership of Clune and CEO Sinead Fitzmaurice, has built one of the largest portfolios of payments licenses worldwide, including 51 US states and territories, to support trading in more than 201 countries and 141 currencies. Leading banks, fintechs and software providers partner with TransferMate to offer an enhanced user experience for their business customers. The company has created bespoke integrations for banks like ING and AIB, who are also investors in the company. The TransferMate API solution allows partners to digitalise the payments flow within their software, enabling all businesses to achieve significant time and financial savings.

 

Info – https://www.transfermate.com/ 

 

About Railpen

Railpen one of the UK’s largest and longest established pension funds whose Fintech investments include StarlingBank and Bill.com. Railpen is responsible for the safe keeping and investment of circa £37 billion on behalf of the scheme’s 350,000 members.

 

About Barclays Bank PLC

Barclays Bank PLC which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority, is acting for Transfermate only in connection with this funding round.

 

For all media enquiries:

Fiona MacCarthy

Group Head of Communications, Clunetech

Tel: +353879314131

Email: fiona.maccarthy@clunetech.com

July 14, 2025

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Our Most Recent CSR Activities

CluneTech Cares is the new name of our CSR Programme.

This year’s Group rebrand faced us with another challenge - the rename our Corporate Social Responsibility Programme #TaxbackGiveBack. Ever since the launch of the programme in 2007 one thing always stand out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.

CluneTech Cares is a great representation of what we are – a team of truly caring individuals giving their best to support and add value not only to our customers and our team-mates but also to the communities in which we live and operate!

Race for the Cure

In October 2021, CluneTech took part in the Race for the Cure 2021 event. Race of the Cure is Europe’s biggest sporting event for women’s health. It helps to raise money and awareness for Breast Cancer Research. It was incredibly important to us that we participated in this event as cancer has impacted so many of our lives. It was amazing to see over 50 employees register and take part!

CluneTech Employees Taking Part in the Race for the Cure Event

Golf Tournament for A Very Special Place Inc.

A Very Special Place Inc. provides a comprehensive network of programmes and services for people with intellectual and development disabilities and their families. With the guidance and support offered by AVSP, people of all ages find opportunities to achieve independence and self-fulfillment. We were approached by an Immedis employee who told us all about a golf outing hosted by and raising money for AVSP. Having heard all about the event and the services AVSP provide, we were delighted to sponsor a team of Immedis employees to take part.

Immedis Employees at the Golf Tournament for A Very Special Place Inc.

Jack & Jill’s Up The Hill Challenge

We're absolutely delighted to have taken part in Jack & Jill's Up The Hill challenge again this year. By taking part and sharing their “Up The Hill” pictures on Workvivo, our employees not only had the chance to win some amazing surprises but also to represent the hill that the children of Jack & Jill climb each and every day, and to show solidarity with their families. Furthermore, CluneTech covered a €5,000 participation fee for our staff which goes toward providing crucial care to the Jack & Jill Foundation and the children who are relying on home nursing services.

CluneTech Staff Taking on the "Up the Hill" Challenge for Jack & Jill Children's Foundation

“Investing in Human Capital to Invest in the Future of Karin Dom” Programme

CluneTech and Karin Dom in Bulgaria have launched a project called “Investing in Human Capital to Invest in the Future of Karin Dom” which aims to support the long-term vision of the center by increasing the focus and investment on the retention and the development of their specialists.  CluneTech supported the first series of professional supervisions for the Karin Dom team, which were organized before the Covid-19 pandemic. Having witnessed the positive impact of these professional supervisions, we had no hesitations about continuing our support of this programme long-term.

"World Vision Romania" Foundation and Palliative Care Center "Sfantul Nectarie”

This November, our colleagues in Romania supported two local organizations with donations of €1000 each. The first one, World Vision Romania, looks at all the things that prevent children from surviving and thriving in their community, and then works with the community to bring all the pieces of the puzzle together to build a better life for them. The second beneficiary of the donation is the Center for Palliative Care „Sfantul Nectarie” which aims to relieve the suffering and provide the best possible quality of life for patients with serious illness and their families.

July 14, 2025

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Success for two CluneTech companies at the National Fintech Awards

03 October 2024, Dublin & Kilkenny, Ireland. Kilkenny-headquartered software technology group, CluneTech, took home two awards at the National Fintech Awards, held in the Mansion House, Dublin, on Wednesday evening, 02 October.

The inaugural National Fintech Awards were established to celebrate the exceptional achievements of the entire Irish Fintech industry, recognising those who have demonstrated exceptional innovation, leadership, and growth in this dynamic and constantly evolving sector.

Taxback International, a CluneTech company, was recognised as Fintech Company of the Year, an award which was won by another CluneTech company, TransferMate Global Payments, in 2023.

Taxback International is a global leader in VAT technology, providing innovative solutions that help businesses automate complex tax processes, reduce costs, and ensure full compliance with local and international tax regulations.

Taxback International’s platform, Comply, played a pivotal role in securing this award. Comply revolutionizes tax compliance by automating the entire process and integrating real-time data processing, which reduces errors by up to 90%. This approach not only minimizes the risk of non-compliance but also sets a new standard for the industry.

In addition to enhancing accuracy, Comply significantly reduces compliance processing time and lowers costs, making it one of the most efficient solutions on the market.

Catherine Quirke, Board Director, added:

“This award highlights the exceptional capabilities of Comply and the trust that our clients place in us. Our mission is to revolutionize VAT compliance, and this recognition from the fintech community reinforces that we’re making a meaningful impact.”

In addition, Joanna Murphy, CEO of Sprintax and Taxback, was awarded “Fintech Pioneer of the Year” honouring her significant contributions to the Irish fintech sector.

Joanna Murphy, CEO, Sprintax, who was awarded Fintech Pioneer of the Year

Joanna Murphy is the Chief Executive Officer of Taxback and its US counterpart, Sprintax. The company specializes in tax technology, providing a suite of software solutions which simplify tax determination, withholding, tax return filing and reclaim for individuals and organisations globally. Joanna is responsible for leading the corporate direction and strategic vision for the group, driving business expansion, with the goal of delivering excellence in technology and service to a global customer base.    

On the night, Joanna spoke of the company’s latest technology launch, Sprintax Dividends, a cross-border tax reclaim software solution which supports organisations and individual investors to maximise their return on investment by reclaiming cross-border dividend withholding tax (DWT), which is typically withheld on overseas investments.

Accepting the award, Joanna Murphy said:

"I am incredibly honoured to receive the FinTech Pioneer of the Year Award. This recognition is a testament to the innovative work we're doing at Sprintax and the dedication of our fantastic team. I owe an immense gratitude too, to our Founder and Chairman, Terry Clune, for his unwavering support and leadership. Together, we are pushing the boundaries of what's possible in the fintech space, and I couldn't be prouder of what we've achieved and the exciting future ahead.'

Welcoming both awards, CluneTech CEO and Founder, Terry Clune said:

“On behalf of CluneTech, we are honoured to have been recognised in two separate categories at the 2024 National Fintech Awards.

For Taxback International to be awarded Fintech Company of the Year is a tremendous honour, especially given the company’s evolution in the last four years. When Covid hit, we faced uncertainty as our revenue model previously relied on corporate travel. Thankfully, we embraced the challenge, adapted, and redirected resources to develop Comply, a world-leading compliance software.

I would also like to give a special mention to Sprintax and Taxback CEO, Joanna Murphy, who was awarded Fintech Pioneer of the Year. I know I speak for everyone at CluneTech when I say that Joanna could not be a more deserving winner. This recognition is testament to her passion and commitment to innovation, both of which know no bounds.

Together, with a phenomenal team and extraordinary leaders, we look forward to building on this recognition and continuing our journey of innovation and excellence in the fintech industry.”

Team CluneTech celebrating two awards

July 14, 2025

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Taxback Group Becomes CluneTech

July 14, 2025

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Platinum status for CluneTech at Deloitte Best Managed Company Awards

Friday, 29 September, 2022. Kilkenny-headquartered software technology group, CluneTech, has been recognised as one of Ireland’s Best Managed Companies at a Gala Awards ceremony held in the Convention Centre, Dublin. The awards programme is led by Deloitte Ireland, in association with Bank of Ireland. This is the first year where the awards programme returned as an in-person event following the pandemic.

First recognised as one of Ireland’s Best Managed Companies back in 2010, this is the seventh consecutive year that CluneTech has retained its Platinum Status - the highest accolade in these awards.

Ireland’s Best Managed Companies Awards programme promotes and recognises excellence in Irish/Northern Irish owned and managed companies and is the only awards scheme on the island of Ireland that considers a business’ performance from every perspective. Entrants to the programme compete for the designation in a rigorous process that evaluates the calibre of their management abilities and practices in addition to the strategy, capability, innovation, culture and financial performance of their companies.

Established in 1996 by entrepreneur Terry Clune, CluneTech is asuite of software technology companies, comprising Immedis, Taxback International, Taxback.com, Sprintax, Visa First, Benamic, Gradguide, and Ireland’s most recent tech unicorn, TransferMate. The group has offices in 21 countries and employs more than 1,500 people globally.

Welcoming the award, Terry Clune, CluneTech CEO and founder, said:

“We are thrilled to have been awarded the Platinum Standard Award again this year. The past year has been incredibly exciting as we have worked to expand our solutions and services offerings and grow our overseas operations as well as our customer and partner base worldwide. This award is testament to the passion and commitment of our strong leadership team and fantastic people across our business, with their continuous focus on innovation and delivering excellence.“

This year, Deloitte recognised 136 indigenous companies at the awards representing 25 of the 32 counties across Ireland.

Brian Murphy, Lead Partner for Ireland’s Best Managed Companies Awards Programme at Deloitte said: “Year-on-year we’re impressed by the businesses that qualify and requalify for our Best Managed Companies Awards and in another uncertain year, the entries continued to raise the bar. Despite the challenges these businesses faced, the management teams of the winning companies have embraced new opportunities for innovation and growth, offering best-in-class products and services to their customers and retaining their competitive advantage in a world that is ever-changing.”

 

Harry Goddard, CEO, Deloitte Ireland and judging panel member said:

“A stand out from the judging process this year was the distinct focus of the Best Managed Companies on their local communities,despite their own international growth and ambition. Businesses have a vital role to play in our society. It was clear from the entries this year that they were having a positive impact not only on their own business, but also on the communities around them. I look forward to seeing how these businesses continue to invest, grow and contribute to our wider society.”

 

 

AboutDeloitte

At Deloitte,we make an impact that matters for our clients, our people, our profession, and in the wider society by delivering the solutions and insights they need to address their most complex business challenges.

As the largest global professional services and consulting network, with over 312,000 professionals in more than 150 countries, we bring world-class capabilities and high-quality services to our clients.

In Ireland, Deloitte has approximately 3,000 people providing audit, tax,consulting, risk advisory and financial advisory services to public and private clients spanning multiple industries. Our people have the leadership capabilities,experience and insight to collaborate with clients so they can move forward with confidence.

In this press release references to Deloitte are references to Deloitte Ireland LLP. The information contained in this press release is correct at the time of going to press. Deloitte Ireland LLP is the Ireland affiliate of Deloitte

NSE LLP, a member firm of Deloitte Touche Tohmatsu Ltd., a UK private company limited by guarantee(“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

July 14, 2025

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Reflecting CluneTech's Core Values in the Recruitment Process: A Holistic Approach to Hiring

At CluneTech, our recruitment process goes beyond evaluating candidates' technical skills. We focus on aligning candidates with our core values of respect, innovation, passion, and #OneTeam.  This commitment is reflected in our detailed and thoughtfully crafted interview feedback process. Aoife O’Brien, CluneTech’s Recruitment Manager shares more about how these values are integrated into our hiring process.

“Our recruitment process stands out for its comprehensive, values-driven approach. By focusing not only on technical skills but also on cultural fit, respect, innovation, and passion, we ensure that every hire contributes to the company's long-term success and continues to foster a positive, collaborative environment. Our fully updated feedback form gives interviewers the tools to assess a candidate’s potential from every angle, ensuring that new hires are not only capable professionals but also passionate, innovative team players who embody the company’s core values.”

Respect: Building Strong Collaborative Teams

One of CluneTech’s core values is respect—respect for colleagues, clients, and the company's values. This is reflected directly in the interview process through a specific evaluation criterion titled “Respect.” Interviewers are asked to assess how well candidates demonstrate respect towards others, including the interviewer, peers, and the company's core identity.

Candidates who exhibit empathy, consideration, and professional courtesy are highly valued, as they align with CluneTech’s collaborative work environment. The interview feedback form prompts interviewers to note specific behaviors, such as how a candidate listens to others or their ability to engage in respectful dialogue, providing valuable insights into a candidate's potential to contribute positively to team dynamics.

An example of this might be when a candidate listens attentively to the interviewer’s questions and responds thoughtfully, demonstrating not only respect for the process but also a willingness to understand and engage with others.

Innovation: Embracing Creativity and New Ideas

CluneTech thrives on innovation and the continuous pursuit of creative solutions. In today’s fast-evolving tech landscape, the ability to think outside the box is essential. Candidates are evaluated based on their ability to think creatively and approach problems with fresh perspectives.

They are asked to demonstrate their willingness to explore new ideas, offer innovative solutions, and think beyond traditional methods. An example might be a candidate who proposes a unique solution to a problem during a technical discussion or suggests a new tool or approach that could improve existing processes—demonstrating their commitment to innovation.

Passion: Energy and Enthusiasm for the Role

Passion for the work and the industry is a key indicator of long-term success at CluneTech. The “Passion” section of the interview feedback form assesses a candidate’s enthusiasm for the role, the company, and the tech industry in general. CluneTech values candidates who are genuinely excited about the work they do, as this passion often translates into higher motivation, greater creativity, and a more engaged, proactive approach to their responsibilities.

A candidate who could score highly in this area is someone who asks insightful questions about the company’s vision, challenges, or growth opportunities and demonstrates an eagerness to learn and demonstrates a strong alignment with CluneTech’s passion-driven culture.

Cultural Fit: Aligning with CluneTech’s #OneTeam Value

A strong cultural fit is not just about being technically competent; it’s about how a candidate’s personality and working style complement the existing team and company culture. The “Cultural Fit / Team Compatibility” part of the interviewing process is designed to evaluate how well a candidate would integrate into the team and adapt to CluneTech’s collaborative, inclusive, and supportive environment.

A candidate who demonstrates clear communication, collaboration skills, and a willingness to support colleagues would be considered a strong cultural fit.

Thе holistic approach to recruitment reinforces CluneTech’s commitment to building a diverse, respectful, and innovative workforce - one that is poised to drive the company’s mission forward while staying true to its values of collaboration, innovation, and excellence.

July 14, 2025

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