
CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
Catch up on all the latest from CluneTech's CSR activities over the last quarter!
May 18, 2026
CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREWednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.
This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.
CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:
• Best Employer in Fintech for three consecutive years
• Best Employee Recognition Strategy
• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria
These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.
The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.
This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.
Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.
April 22, 2026
Read MOREFebruary 6, 2026
Read MOREOn Thursday, February 5th, CluneTech was delighted to welcome the Ambassador of Ireland to Bulgaria, Catherine Bannon, and her team to our Varna office. The visit marked Ambassador Bannon’s first official engagement in Varna since assuming her role and created a valuable opportunity for open and meaningful conversation with colleagues from across CluneTech.
The meeting took place in the context of Ireland’s upcoming Presidency of the Council of the European Union (1 July – 31 December 2026) and highlighted the importance of strengthening collaboration between Irish institutions and Irish-founded businesses operating in Bulgaria.
During the visit, the Irish Embassy team learned more about the businesses across CluneTech and the work being done in different areas, including operations, technology, product, and regional growth. Discussions focused on opportunities to further expand Irish investment in Bulgaria, as well as on the role companies like CluneTech play in driving sustainable business growth and creating positive, supportive working environments in both Varna and the wider country.
Ambassador Bannon met with CluneTech managers representing businesses across the group, including Ekaterina Hristova, HR Manager for Bulgaria; Encho Yordanov, Business Operations Manager at Sprintax; Sasha Boyanova, Tech Manager at TransferMate Global Payments; Vesselina Marinova, Head of Operations and Senior Product Manager at Fintua; and Daniela Atanasova, Senior Operations Manager at Benamic.
The visit reinforced the value of ongoing collaboration, and CluneTech looks forward to continuing to build strong relationships with the Irish Embassy and its technology and operations teams here in Bulgaria.
February 6, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
Read MOREKilkenny, Ireland – Taxback International, a CluneTech company and a global leader in VAT compliance and recovery, has today officially rebranded as Fintua. This transformation reflects the seamless integration of decades of indirect tax expertise with cutting-edge SaaS technology, setting a new benchmark for digital innovation within the fintech landscape. Through this rebrand, the company reaffirms its dedication to delivering smarter, more scalable fintech solutions designed to accelerate positive digital transformation across the indirect tax ecosystem.
Why the change?
Fintua embodies the natural evolution of Taxback International—from a VAT reclaim specialist to a global technology leader within the wider fintech industry. As indirect tax complexity intensifies, businesses demand more agile and intelligent solutions. This rebrand signals our commitment to empowering tax and finance professionals worldwide with innovative technology that simplifies complexity, mitigates risk, and revolutionizes tax management.
The name “Fintua” uniquely combines our fintech expertise with a strong connection to our Irish roots. “Fin” highlights our focus on financial technology, while “Tua,” inspired by the Irish word tuath (meaning people or community), underscores our collaborative, client-centric ethos.
A new chapter of innovation
Rebranding as Fintua is far more than a name change—it is a declaration of our vision and ambition. We remain the trusted partner our clients have relied on, now with an intensified focus on developing intuitive, expertly engineered technology designed to address today’s and tomorrow’s tax challenges.
"As we embark on this exciting journey to become Fintua, I am thrilled to see our company evolve into a brand that truly reflects our innovative spirit and commitment to tax technology," said Catherine Quirke, CEO of Fintua. "This rebranding marks a significant milestone in our growth, and identifies with our ability and commitment to deliver cutting-edge solutions that meet the evolving needs of our customers."
Fintua’s vision is to lead in breakthrough technology that drives positive digital change throughout the indirect tax and wider fintech communities. Our core values—empowering, progressive, collaborative, and perceptive—will continue to guide every solution we create.
“The rebrand of Taxback International to Fintua is a proud moment for all of us at CluneTech. It’s a reflection of how far the business has come since its early days in Kilkenny—growing from a VAT reclaim specialist into a global technology leader in tax and fintech. For me, Fintua stands for innovation, ambition, and the power of a great team working together to solve complex challenges for businesses worldwide. I’m excited to see Fintua lead the way into this new era, continuing our tradition of empowering clients and driving positive change across the industry.” - Terry Clune, CEO and Founder of CluneTech.
To celebrate this milestone, Fintua is hosting launch day events at its Kilkenny headquarters and across global offices, bringing employees together to mark this exciting new chapter.
For more details about the rebrand, launch events, and services, please visit www.fintua.com.
June 3, 2025
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.
What is your favorite thing about working in CluneTech / TransferMate
I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.
Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.
Who or what has inspired you the most during your time here?
I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.
What is the biggest change that you have witnessed in your time here?
The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.
What has been your favourite project to work on?
My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.
April 8, 2026
Read MOREAt CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.
The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.
“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.
From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.
A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.

Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.
Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.
The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.
At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.
Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.
February 26, 2026
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.
My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.
Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.
The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.
One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.
Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.
I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.
My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.
December 18, 2025
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Fintua's Chief Financial Officer Edward Furlong who has been a part of the team for the last 15 years.
What is your favourite thing about working in CluneTech / Fintua?
The people. In Fintua, we have a core of really good people that have been here a long time.
What has been your biggest achievement or highlight since joining CluneTech / Fintua?
My appointment as Chief Financial Officer.
Who or what has inspired you the most during your time here?
The dedication of our staff, in particular the Bulgarian based employees. The level of effort and automation they have brought into work practices over the past number of years has been remarkable.
What is the biggest change that you have witnessed in your time here?
The automation across lots of processes during my time here at Fintua.
I have also witnessed the growth in many of our businesses from the foundations of being mainly an income tax refunds business which was very manual to being a key player in the Fintech space.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Covid completely changed the focus of our business. The majority of what we did prior to that was based around travel. This presented huge challenges from a budgeting and cashflow perspective.
In the same period Comply was also being developed.
What has been your favourite project to work on?
The rebrand project led by the marketing team was interesting to be involved in.
There are lots of elements of automation that we are working through at the moment so hard to choose a favourite.
If you had to swap roles with someone in the company for a week, who would it be and why?
Anywhere within the Sales function. I get lots of Sales phone calls so would be nice to be on the other side of the fence, for just a week!
Do you have advice for someone who is just starting their career in CluneTech / Fintua?
Don’t be afraid of change and embrace new ways of doing things.
September 30, 2025
Read MORECluneTech are absolutely delighted to be supporting Ronald McDonald House Ireland as part of our CSR Programme, CluneTech Cares. Ronald McDonald House Ireland have been caring for families in Ireland since 2004 and since then, have provided accommodation, care and support for in excess of 4,200+ families from all over Ireland.
We recently paid a visit and saw first-hand the tremendous work that their team does to support families through the toughest of times in the most loving, homely, and peaceful way.
“We call ourselves the invisible family that wraps ourselves around mum, dad, brothers, and sisters. We provide them with a home and the security and safety net they require while facing, quite often, a long period of time when their child is sick in the hospital” said Louise Quail, Corporate Relationship Manager with The Ronald McDonald House Charity. “It’s never going to be their home, and we never want it to the be their home, but it has to be the next best thing.”
CluneTech’s donation will see us sponsor a bedroom in the new Ronald McDonald House which will be built on the campus of the new National Children's Hospital. With 52 bedrooms spread out over four floors, the new house will be a vital home for families from every county and every town in Ireland. We are honoured to be sponsoring a room, and playing a role in supporting such an incredible charity.
“Outside of just providing extra bedrooms, there’s going to be so much more communal spaces allowing us to possibly extend our programmes or offer additional core programmes or services that can really support the wellbeing of the overall family.”
Ronald McDonald House Charities are actively seeking sponsorship and donations towards their new house build. To learn more, please visit https://www.rmhc.ie/about-us/new-house.
About Ronald McDonald House Charities Ireland
The mission of Ronald McDonald House Charities Ireland is to provide a Ronald McDonald House to support families whose children are seriously ill in hospital. The Ronald McDonald House provides accommodation and a caring and supportive environment for families whose children are seriously ill and are hospitalised or undergoing medical treatment at Children’s Health Ireland, Crumlin.
The Ronald McDonald House Position Paper 2021 outlines who we are, the impact we make and where oursupport comes from. To find out more about our New 52-bedroom RonaldMcDonald House alongside the New Children’s Hospital click here.
About CluneTech Cares
CluneTech’s CSR programme was established in September 2007in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48hours, they had rallied together and organised 3.5 tonnes of food and 12,000litres of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate and giving back to our local communities.
The amazing thing about our CSR Programme is that it’s created by our people, for our people. Each year employees are given the opportunity to request which charities we support and the programme’s global reach results in us having appositive impact in each of the communities we operate in.
As part of CluneTech Cares, in 2020 we introduced our Volunteer Day which empowers our people to give back within their local communities during working time, ensuring that even our smaller teams can get behind the charities and causes closest to their hearts.
In 2022, we donated over €75,000 and supported over 55 charities, causes and fundraisers.
Further Information:
Rachael Quinlan, Head of Employee Experience, CluneTech
Tel: +353873450595
Louise Quail, Corporate Relationship Manager, RonaldMcDonald House Charities Ireland
Tel: +353868659116
July 14, 2025
Read MORE
CluneTech’s award winning employee wellbeing programme offers a range of supports and initiatives including corporate health insurance, a Global Employee Assistance Programme, Life Work Days and much more, ensuring that health and wellbeing of our people is always a priority. In recent years, we expanded our offering to include fertility support and paid leaves for both IVF / pregnancy support and miscarriage / pregnancy loss, helping our people and / or their partners through all stages of their fertility journey.
With this in mind, we are honoured to announce that this summer, CluneTech has made its first donation towards the I Want a Baby Foundation in Bulgaria. This donation will directly assist the facilitation of psychological support groups for those experiencing infertility in Bulgaria’s sea capital Varna, where the large majority of our Bulgarian workforce is based.
The I Want a Baby Foundation launched its psychological programme in 2007. The programme is the first of its kind as it has been thoughtfully crafted to run in tandem with the medical procedures a couple is going through.
Following the donation, Katya Simeonova, who is the psychologist conducting the support groups in Varna, shared:
“When families start their infertility path, we always notice a feeling of social isolation. Their families and friends usually have children, and this is something that upsets them very much. They start distancing themselves emotionally. They usually don’t have someone to share the things they are going through and at some point, they start feeling isolated. The work in such groups is very precious to them as it gives women with infertility a chance to meet people with similar problems, to talk things through, each one of them to share the challenges they have been through. They get great feedback and in addition, they start getting closer to each other. They keep nurturing the friendships they create throughout our support groups even after the end of the program. I’m confident to say that group therapy is working really well.”
At the beginning of 2023, in addition to the many amazing initiatives we already support, we opened our global CSR request form, where our employees from all over the world have the opportunity to submit requests highlighting which charities and causes they would like to see us support. This year saw the highest number of requests to date, with our employees eager to see us support the charities and causes closest to their hearts.
Following an open vote on our internal communications platform Workvivo, the I Want a Baby Foundation which was put forward by Iglika Raeva, was chosen as the next CluneTech Cares beneficiary.
Following her nomination, Iglika Raeva from our Veliko Tarnovo office shared:
“The reason I want to support 'I Want a Baby' is because it is a cause very close to my heart. The volunteers there give their time and endless effort to support the families that are listed in the program. They support them not only financially, but also mentally, and emotionally and become their second family. All the parents of the babies born with the help of the foundation are also volunteers and they give back time and effort invested by others previously for them. I see great value in their cause as it brings happiness to people that have wanted this for years.”
The I Want a Baby Foundation coordinates reproduction, fertility treatment and psychological support programmes for childless couples.
The foundation’s efforts led to the creation of Bulgaria’s National IVF Fund and there are now IVF Funds in over 45 municipalities in the country. These funds sponsor up to four IVF procedures per couple. In addition to the foundation’s psychological support programme, the I Want a Baby Foundation also operates a genetic material donor programme for all couples who, after multiple unsuccessful procedures, are unable to conceive and require a donor.
In 2023 the organization celebrates its 16th birthday. In those sixteen years they have welcomed 3,500 babies in Varna and 20,000 babies in other locations, which would easily fill a whole town!
CluneTech’s CSR programme was established in September 2007 in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48 hours, they had rallied together and organised 3.5 tonnes of food and 12,000 litres of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate and giving back to our local communities.
The amazing thing about our CSR Programme is that it’s created by our people, for our people. Each year employees are given the opportunity to request which charities we support and the programme’s global reach results in us having appositive impact in each of the communities we operate in.
As part of CluneTech Cares, in 2020 we introduced our Volunteer Day which empowers our people to give back within their local communities during working time, ensuring that even our smaller teams can get behind the charities and causes closest to their hearts.
In 2022, we donated over €75,000 and supported over 55 charities, causes and fundraisers.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
With one of the key pillars of our CSR Programme CluneTech Cares being sustainability, we couldn’t forget all of our recent CSR events under the #CluneTechGoesGreen umbrella which we organized for our staff during the month of April.
Every year, in celebration of World Earth Day, CluneTech Goes Green for the month of April to raise awareness about the environment and learn more about what we can do for our planet across our day to day lives.
During the month of April #CluneTechGoesGreen:
• Shared daily tips and tricks with our colleagues on how we can change aspects of our lifestyles for the better of our planet.
• Donated €5 per employee that participated in a 5k run / walk for the month of April to Leave No Trace, Ireland’s only Outdoor Ethics Education Programme designed to promote and inspire responsible outdoor recreation.
• Debuted fresh ways to promote sustainability to our people like our virtual cooking demo with The Happy Pear discussing Sustainability, Food Waste and Cooking on a Budget, as well as a webinar teaching us how we can limit our digital use environmental footprint.
Thanks to our team's support and participation throughout the month, CluneTech donated over €100 to our dedicated sustainability charity, Leave No Trace Ireland which will go towards their work sustaining a healthy and vibrant outdoor environment for everyone. Well done to all of our amazing colleagues for their participation this month.

In honour of World MS Day, CluneTech Cares dedicated May's CSR spotlight to a number of incredibly deserving multiple sclerosis support charities. The charities supported included Moga Sam, MS Ireland and MS Society UK.
The MS – Moga sam organization in Bulgaria was founded by Bilyana Savova. At the age of 40, she was diagnosed with multiple sclerosis. Bilyana started the organization in 2013 to support people with multiple sclerosis by helping them deal with their diagnosis both mentally and physically, as well as guiding them towards healthy lifestyle changes that can improve a range of MS symptoms.
The Multiple Sclerosis Society of Ireland (MS Ireland) is the only national organisation providing information, support, and advocacy services to the MS community. Their services include Regional Community Worker programmes for one-to-one support, physiotherapy, symptom management courses, newly diagnosed sessions, and the MS Information Line, one of the first services used in the time leading up to or following a diagnosis.
The Multiple Sclerosis Society is the UK's largest charity for people affected by multiple sclerosis. The organisation funds research, campaigns for social and political change and provides services that help people with multiple sclerosis and their families. It also compiles the only report of its kind on prevalence and living situations for people with MS across the UK
On the 30th of May, a walk / run was organised both remotely and in person for those who wanted to take part with their teammates in aid of this amazing cause. Following our team’s participation throughout the month of May, CluneTech donated €100 to each of our dedicated MS support charities. This donation will go towards the hugely important services made available to people affected by MS and their families. Thank you to everyone who got involved and for the support you’ve shown to our incredible charities during the month of May.

This June, we dedicated our CSR Spotlight to Pride Month in support and celebration of the LGBTQ+ community. All donations go towards several incredibly deserving LGBT+ support organisations and charities.
June is Pride Month, when the world’s LGBT communities come together and celebrate the freedom to be themselves. Pride gatherings are rooted in the arduous history of minority groups who have struggled for decades to overcome prejudice and be accepted for who they are.
The original organizers chose this month to pay homage to the Stonewall uprising in June 1969 in New York City, which helped spark the modern gay rights movement.
During the month of June, not only did our teams get involved in our monthly walk / run in support of the LGBTQ+ community, but they also took part in a number of fundraising Pride Month activities including CluneTech’s ‘Wear Your Rainbow Day’ and our annual Pride themed photography competition where we asked our teams what pride means to them.
Thanks to our team's participation throughout the month, CluneTech has made a monetary donation in support of our LGBTQ+ organisations and charities. Well done to all of our amazing colleagues for their participation this month.

For the third year in a row, we participated in Bulgaria’s biggest corporate run which took place in the Bulyard shipping factory in Varna, Bulgaria. On June 12th two CluneTech teams took part in Business Run Varna ranking #5 out of 76 teams on the day and #2 in the women's ranking. Not only was the Business Run a really great team building event, but it’s also a great way to give back to charity as 30% of the registration fees from the event was also donated to Karin Dom's new therapeutical center in Varna.
Set in the beautiful city of Varna, Karin Dom's new building opened its doors in September 2022, giving children with special needs from the Northeast of Bulgaria access to vital therapy that will help them to grow in strength and confidence. Well done to both teams on a fantastic result and for your time supporting this great cause.

Following our 2021 gardening therapy project, CluneTech and our Veliko Tarnovo team made another meaningful contribution to the local Daycare Center for children with disabilities. We donated a garden swing, allowing the young people in the center to spend more quality time outdoors which can help them reduce anxiety, increase their attention span, and improve their overall physical and mental wellbeing.
Veliko Tarnovo’s Center 'Rainbow' provides a set of services to promote children’s development, ensure comprehensive care for them during the day, meet their learning needs, provide motor and speech therapy, and provide quality time outdoors with their friends and family.

Following the ongoing support of our team in Bulgaria, CluneTech donated 21kgs of plastic caps for the latest edition of the 'I believe and help' initiative in Varna, which took place on 29th April.
'I believe and help' is a well-known Bulgarian initiative that is run biannually – once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year.
In addition to the plastic caps collection, this year the organizers promoted their first penny fundraiser campaign and a local fundraising bazaar, ending with an amazing record of 31 tons of plastic caps collected, equal to 24 800 BGN.
The latest goal of the 'I believe and help' organization is the collection of 500 000 BGN which will be used for buying:
• The first in Bulgaria mobile blood donation vehicle
• The second in the Southeast of Bulgaria Neonatal ambulance
• Lifesaving medical equipment for the pediatric surgical ward in St. Anna’s Hospital in Varna

Our career counselling program is our way to show how CluneTech cares about the youth and their future career development. For a fifth year in a row, CluneTech’s career counselling program took place in Varna High School of Commerce during the academic year 2022-2023.
In this year’s edition of our career counseling program, managers from various businesses from across our group met the young students training them for real life job interviews and developing specific skills which can help them get the best out of the career exploration, job search and job application processes.
At the end of the academic year, all participants had their professional LinkedIn headshot done by our in-house photographer and the best ones received a job recommendation letter from their mentor. Congratulations to all of our participants from Varna High School of Commerce and our Career Counseling Program mentors on this incredible initiative.

CluneTech Cares is led by our employees, for our employees. At the beginning of 2023, we opened our global CSR request form. We received exactly 50 requests from our teams with fundraising requests for charities and causes they hold dearest, in addition to the many amazing initiatives we already support.
This year in Bulgaria, we decided to follow our employee feedback and let our people decide the next initiative supported by CluneTech Cares.
Following our team’s feedback, the 'I Want a Baby' organization was chosen as our next beneficiary. The 'I Want a Baby' organization coordinates reproduction, fertility treatment and psychological support programs for childless couples.
Following her nomination, Iglika Raeva from our Veliko Tarnovo office shared:

“The reason I want to support 'I Want a Baby' is because it is a cause very close to my heart. The volunteers there give their time and endless effort to support the families that are listed in the program. They support them not only financially, but also mentally, and emotionally and become their second family. All the parents of the babies born with the help of the foundation are also volunteers and they give back time and effort invested by others previously for them. I see great value in their cause, to have more babies, increased population, happiness for people that have wanted this for years.”
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Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of our Volunteer Day, over 70 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing.
“A huge thank you from Griffeen parkrun for the very generous donation from CluneTech and the GPTW team. The core team used the donation to purchase a microphone and speaker, which makes the important run and safety briefings audible!”
– Marie Collins, Immedis.

Just a week before Easter, over ten CluneTech volunteers helped with the renovation of the Social Teahouse in Varna. Their immense support came in addition to a small financial donation that CluneTech made to give a push to the organization’s renovation project.
The Social Teahouse is a tea and coffee shop, a venue for many events and a favorite place for the residents and the guests of the city of Varna. Most importantly, it is a social enterprise set up to support young people from difficult backgrounds and help them gain employment by giving them a chance to start their first job in the organization.

In May 2023, Chris Henry from our Veliko Tarnovo office spent his Volunteer Day working on the restoration of one of Bulgaria’s most ancient churches in the Kereka village near Dryanovo, Bulgaria called “Mary’s Holy Annunciation”. A volunteering group led by Hristo Totsev worked on restoring the retaining wall of the nearly 200-year-old building, which was also used as a school for the children of the residents of the village.

July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
This year, CluneTech introduced a monthly CSR Spotlight where one charity / cause will be featured for our colleagues to support. Every month, a 5k walk / run is organised and CluneTech Cares donates €5 per person that participates during the given time frame to the spotlighted cause.
Our first CSR Spotlight for Q1 was dedicated to The Dillon Quirke Foundation in aid of Sudden Adult Death Syndrome.
The Dillon Quirke Foundation has been set up in memory of the late Tipperary hurler, Dillon Quirke who collapsed and died of Sudden Adult Death Syndrome on August 5th, 2022. He had been playing for his club Clonoulty-Rossmore against Kilruane McDonagh in the Tipperary Hurling Championship.
The foundation which is run by Dillon's parents, Dan and Hazel, and his sisters Kellie and Shannon, plans to screen GAA players for the syndrome and a GoFundMe page has been created to raise awareness and funds.
Following our team's participation during the month of January, CluneTech made a donation to The Dillon Quirke Foundation which has gone towards their amazing work screening GAA players for the disease.
From everyone here at CluneTech Cares, we want to thank all of our colleagues for the difference you have made this January.

In honour of World Cancer Day, CluneTech Cares dedicated February's CSR spotlight to a number of incredibly deserving cancer support charities. The charities supported included Severn Hospice, Carlow Kilkenny Homecare and The Irish Hospice Foundation.
Severn Hospice supports families through the good days and bad days because they believe that when cure is no longer possible, care is. Since 1989, they have given free care and support to more than 34,000 people and their loved ones during their time of greatest need. They now help more than 2,000 local people every year.
Since 1989, Carlow Kilkenny Homecare has been available, providing a palliative care service for patients with cancer at all stages of their disease. The team is a voluntary organisation supported mainly by local voluntary fundraising by the people of Carlow and Kilkenny. The team provides support and information to help their patients and family cope with the feelings around diagnosis, treatment and much more as they navigate their illness.
The Irish Hospice Foundation believes that every single patient matters and always wants to ensure the best end-of-life and bereavement care, for all. From advocacy and education to their vital services like Nurses for Night Care and their Bereavement Support Line.
On the 9th of February, a walk / run was organised in our Kilkenny, Dublin, Cluj-Napoca and New Jersey offices for those who wanted to take part with their teammates in aid of this amazing cause. Following our team’s participation throughout the month of February, CluneTech donated over €1,500 to our dedicated cancer support charities. This donation will go towards the hugely important services made available to people affected by cancer and their families. Thank you to everyone who got involved and for the support you’ve shown to our incredible charities during the month of February.

This March, we dedicated our CSR Spotlight to World Autism Awareness with all donations from our participating colleagues going towards a number of autism support charities and organisations.
Autism is a neurological difference that many people are born with which affects how they experience the world around them and how they communicate with others. While autism awareness has greatly grown in Ireland and globally in recent years, we are still a long way from having a society which truly understands autism.
Autism support charities help people and families affected by autism in so many ways. These organisations provide services, support groups, activities and much more for those on the autism spectrum to help improve the quality of their everyday life.
During the month of March, not only did our teams get involved in our monthly walk / run in support of autism awareness but our colleagues also took some time during Neurodiversity Week to learn more about and celebrate Neurodiversity through a number of informative online webinars.
Thanks to our team's support and participation throughout the month, CluneTech made a monetary donation in support of autism awareness, benefiting a number of incredible autism support charities and organisations. Well done to all of our amazing colleagues for their participation this month.

Аfter the devastating earthquakes in Turkey, CluneTech Cares made a monetary donation which facilitated the purchase of warm blankets, winter jackets and boots, all of which are essential items needed by those impacted. A special thanks to our colleagues Natalya Dermenji and Yordan Karapeev from our Immedis team who volunteered their time to coordinate the donation in less than a day to the Bulgarian Red Cross, who had organized an initiative to transport donated goods from Bulgaria to the distressed cities. Well done Natalya and Yordan!

On the 1st of March, our colleagues in Bulgaria celebrated Baba Marta, a Bulgarian holiday deeply rooted in Bulgarian folklore and culture. Baba Marta, which means "Grandmother March", is a personification of the month of March celebrating the arrival of spring.
On this day, Bulgarians exchange ‘martenitsi’ which are small, red and white braided bracelets made of wool or thread and which symbolises good health to all.
In preparation of Baba Marta, our colleagues in our Varna and Veliko Tarnovo offices joined forces using their CSR volunteer days to hand-craft some martenitsi that were later sold at local charity markets in aid of children with special needs.
Following this initiative, a donation of 716 BGN will go towards therapy for children with special needs who are enrolled in Karin Dom support programs. A further donation of 370 BGN (matched by CluneTech) will be used to buy craft materials for the children in the daily centre for people with disabilities in Veliko Tarnovo. Well done to our teams in Varna, Veliko Tarnovo and everyone involved.

During the month of January, Clunetech Cares donated much needed kitchen equipment to the Vinitsa Childrens Medical Centre which will allow the staff to continue cooking and feeding the children while they are in the centre.
The Vinitsa centre cares for over 300 children a year and is the largest facility of its kind in north east Bulgaria. The centre provides medical care and rehabilitation to premature babies and children with neurological and orthopaedic problems. CluneTech Cares was honoured to support this amazing initiative this January.

During the month of February CluneTech ran a charity campaign to support children from the Izgrev centre - a centre for orphans, located in the city of Varna. It unites two family-type accommodation houses with 21 children between 9-20 years, deprived of parental care.
Throughout the month, CluneTech Cares donated 3 large boxes of sneakers to children in need to the Izgrev Centre. We are incredibly proud and thankful for the kindness and generosity shown by our employees and the positive impact they have made here.

CluneTech Cares was delighted to sponsor the Kilkenny Master’s Basketball Tournament for the second year in a row.
This competition is one of Ireland’s most prestigious Masters tournaments with over 40 basketball teams from Ireland, the UK, Spain and Europe competing together. The event was a huge success with the Kilkenny women's team winning their opening game of the tournament along with the Kilkenny Men's team following suit later that day.
We were honoured to be a part of this event and want to give a special mention to Éanna Brady, Senior VP of Sales at Taxback International, for submitting this CSR request. Well done to everyone involved!

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of our Volunteer Day, 58 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing.
Desislava Teneva and Srebrina Dimitrova used their volunteering day to support this year's Karim Dom Martenitsi campaign in support of children with special needs.

We want to thank our amazing group of volunteers who spent their Valentine's Day sharing some love with the planet. Our volunteers planted over 1,200 trees in partnership with Self Help Africa.
By taking part in CluneTech's Plant a Tree Day, our team contributed to Self Help Africa's effort to plant 100,000 new native trees in the island of Ireland, and 1,000,000 trees in Africa!

July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
FAST Heroes is an award-winning educational initiative supported by the World Stroke Organization that aims to raise awareness of stroke symptoms and the need for speedy action. It leverages children’s amazing enthusiasm for learning and sharing, encouraging the spread of knowledge to the rest of their family, particularly to their grandparents. The campaign offers educational resources to inspire learning in Kindergartens and Primary schools, to facilitate the transfer of that knowledge to families at home.
2022 is the first year CluneTech has taken part in this project by donating over €2,000 which will allow the program’s ambassadors to roll out the FAST Heroes educational campaign for the first time in Varna, Bulgaria.
On World Stroke Day on October 29th FAST Heroes presented to our teams. The presentation further increased awareness and CluneTech employees were also given the opportunity to nominate a school of their choice who would be enrolled in the program. Following a public vote, the “Geo Milev” School, nominated by Iliyana Stefanova from the Irish Accounts Team in Bulgaria, was selected to be the first school in Varna that will take part in the FAST Heroes 112 campaign.

CluneTech recently made a donation to help support the Blacks and Whites GAA club from Skeoughvosteen who successfully won the Kilkenny Junior Hurling Championship (1-17 to 0-17) against Windgap in UPMC Nowlan Park on Sunday, 23rd October. This was a huge achievement for the rural club and we were extremely proud to have had the opportunity to support them in their victory. Well done to all involved on this amazing win, from everyone here at CluneTech!
A special mention for CluneTech employee Emma Doyle’s nephew, Seanán Doyle who was part of the winning lineup. Some of our team will remember Seanán from his transition year work experience a few years back.

We were absolutely delighted to present Temple Street hospital with a donation towards their Speech and Language Department in November. Having a sick baby is understandably very stressful for families and parents don’t always get the opportunity to have a ‘normal’ parenting experience when their baby is sick. Because of this, Temple Street introduced some time on the ward for a daily ‘Baby Readathon’ where parents are encouraged to read to their baby and have some quality time together, aside from when their child is being treated.
CluneTech’s donation was dedicated towards the purchase of some much needed books for babies in Temple Street’s neonatal wards that will last 3-6 years, for babies diagnosed with Trachea-oesophageal fistula (TOF) and Oesophageal Atresia (OA).
We were so honoured to support such an amazing cause and to highlight the wonderful work Children's Health Foundation and Temple Street do so well.

Giving Tuesday is a day that encourages people to give back in whatever ways they can. For this year's Giving Tuesday, we were honored to support three amazing charities who work incredibly hard to make a positive difference within their communities and beyond. We were delighted to have the opportunity to make a donation to each of these causes to mark this global generosity movement.
Take a look at our three charities below that we chose to celebrate our #GivingTuesday with this year:
Coalition for the Homeless - Through CluneTech Cares, we were honored to make a donation to Coalition for the Homeless in New York City. Enda Kelleher, VP of Sprintax, volunteers in their soup kitchen every week and brings the amazing work that they do to our attention. The Coalition’s Grand Central Food Program (GCFP) was founded in 1985, the day after a homeless woman died of starvation in Grand Central Terminal. Since then, the program has grown to become the largest mobile soup kitchen in America. Each night, their vans deliver between 800 and 1,200 healthy meals of hot stew, bread, fresh fruit, and juice or milk — as well as coats, hats, gloves and blankets in the colder weather — to those struggling to survive rough on the streets at 25 stops around the city.
One To World - Established in 1977, One To World was founded by a group of foreign student advisers committed to building bridges between international students on campus and the broader New York community. This work quickly grew into a set of programs aimed at creating strong international relationships through intercultural awareness and understanding by creating multiple opportunities where people can come together face-to-face and share their perspectives, experiences, and lives.
Cultural Vistas - Founded in 1963, Cultural Vistas has grown into the leading exchange organization of its kind. The organization focuses on providing professional experience – now helping more than 6,000 students, professionals, and emerging world leaders to make the world a better, more peaceful, and collaborative place each year.


Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day 58 CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what some of them shared with us about their experience:
The United Nations Volunteers Programme (UNV) coordinates International Volunteer Day on the 5th of December every year. We wanted to give thanks to our team for standing by others and supporting causes they truly care about. This work makes an incredible difference and creates a better future for everyone involved.
In recognition and appreciation of the tireless work of our CluneTech volunteers, we created this short interview with our colleagues who agreed to be involved and asked them to tell us about their volunteering stories and experiences.

“I used my volunteer day yesterday and took part in the workshops that the association 'За Теб' ('For You') is organizing. Every week young people in disadvantaged situations are gathering for creative activities. They welcomed me open-heartedly in their community and we spent the time coloring and decorating cones, making hearts and apples out of wool and chatting about whatever comes to mind. I really appreciate having this opportunity and I would love to join them again next year!!”
Svetla Arsova, Business Intelligence & DA Specialist, Immedis

This October, our very own Georgi Stanchev and Rumyana Hristova brought 43 kg of plastic caps for the initiative ‘I believe and help’ in Varna, Bulgaria. Not only are the plastic caps going to be recycled, but the money collected from the initiative will be used for buying vital medical equipment and ambulances for children.
“I believe and help” is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well Done Georgi and Rumyana!

During October, local volunteers gathered together for a DIY SOS project in aid of the Saplings School in Goresbridge, for some much-needed improvements.
Saplings helps to support parents and their children with disabilities, giving them a space that is safe and compassionate to their needs; however, their biggest problem was that the spaces they had weren't fit for purpose.
Our volunteers Ian Hayes, Brendan Coughlan, Emma Doyle and Gareth McLoughlin gave their time to help with five projects that were undertaken on the day.
Together, they tackled Sapling’s outdoor classroom and their sensory area, which was previously just a parking lot and outdoor storage area respectively. Both of which were totally unsuitable for the children and their care.
Take a look at what Brendan Coughlan, Head of Process Re-engineering at TransferMate had to say about their volunteer day with Saplings:
“A big thank you to CluneTech for the CSR Day that enabled us to give back to our local community. We believe we made a big difference in the lives of the children and their caretakers, who can now let the kids explore and use all the space available to them.
The funds for the whole project were raised by local Paulstown resident, Julia Purcell by getting a team to cycle the Paris to Nice Charity ride for donations, read more here: https://sportforbusiness.com/sigmar-take-to-saddle-for-saplings/”
Well done to Ian Hayes for his work with Saplings and bringing this amazing initiative to all of our attention. Thank you also to Brendan, Emma and Gareth for putting their volunteer day to great use and for the incredible difference they have all made towards these children's lives.

In Q4, Mark Hender from Immedis went on a mission to save the Clogh village in north Kilkenny from becoming another statistic of derelict villages in Ireland.
To support the last remaining pub in the village and to help raise funds and restore the large Christmas tree in the center of the village, Mark organized a pub quiz and raffle. As part of #CluneTechCares, we matched all donations raised by our employees and covered 10 euro cost for employees participating in the quiz.
“Myself and few other members of Clogh Village in north Kilkenny are determined to help Clogh become an active community once again and not be another statistic of derelict villages of Ireland. A precursor to this was the community pulling together to save the last remaining pub which has only thrived under new community ownership and we believe we can do even more as a community by providing more amenities and celebrations in the coming years.
We are onto the next ventures of making Clogh a real place to visit, which is to restore a Christmas theme around the village. We have big ideas but because we are very low on time (and even lower on money), we are aiming to achieve phase 1 of the Christmas project this year which is to restore a large Christmas tree in the center of the village and decorated with lights and remembrance slips of paper of people we would like to remember.”, Mark shared about his project.
Following the incredibly successful event, Mark thanked everyone for their support:
“I just want to say a big thank you to everyone who donated and partook in the fundraiser for my village which I posted. It was an incredibly successful night which will bring some extra Christmas cheer this year. A big thank you to Aislinn Brennan and CluneTech Cares for firstly allowing me advertise but then to also match donations <3. It's amazing to be surrounded by such considerate people!!”

July 14, 2025
Read MORECluneTech Cares is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability.
It has been a busy quarter and we're delighted to see some in-person fundraisers taking place again! Check out some of our latest activity below.
This quarter, we were delighted to sponsor the purchase of new equipment for the u10 Kilkenny Ladies Football Team. The request came from an employee who volunteers as a coach for the u10 team in their spare time. Despite often being overshadowed by Hurling in Kilkenny, the sport of Gaelic Football is growing in popularity at an underage level and the club is thriving in numbers. However, they do not have a pitch to call their own and rely on fundraising for pitch rental and the purchase of training equipment. We wanted to help the Kilkenny Ladies Football Team keep the momentum going and to be able to continue to provide this important outlet for young local girls.
We were also delighted to support the Kilkenny International Masters Basketball tournament which took place in March. There were 28 teams from Ireland, UK, and Spain participating in Men's and Women's over 40s and over 50s matches. The tournament was a great success, with the Kilkenny Men's over 50s team winning their section, the Kilkenny Women's over 40s team winning the plate, and the Kilkenny Men's over 40s team placing as the runners up in the competition overall.

In 2021, we were honoured to participate in another fantastic fundraiser for the community of Varna, Bulgaria. CluneTech made a significant donation to support Karin Dom's long-standing dream: the construction of a new Therapeutic Centre for children with special needs. At the start of this year, with construction on the new centre finally coming to an end, CluneTech made another vital donation of €4,000 to support Karin Dom. This donation will be used to install air conditioning in the Ergo Therapy and Physio Therapy rooms of the new centre.
Set in the beautiful city of Varna, Karin Dom's new building which is expected to open in September this year, will give children with special needs from the Northeast of Bulgaria access to vital therapy that will help them to grow in strength and confidence.
At the beginning of this year, an employee brought to our attention the work of an incredible charity called Kilimanjaro Direct. Established in 2005 by Sheila Ryan in response to the stark poverty she witnessed while on a trip to the area, Kilimanjaro Direct provides food and education for over 125 children. Additionally, the charity has helped to build 10 houses and a primary school in the area. CluneTech Cares gladly donated €500 to help the charity to continue their amazing work in Kilimanjaro.
Vinitsa Children's Medical Centre is the largest facility of its kind in the Northeast of Bulgaria, providing medical care and rehabilitation to premature babies and children with neurological and orthopedic problems.
A long-time partner of CluneTech Cares, the medical centre recently embarked on some vital renovations, a project that we were more than happy to support. With this year's donation of €5,000, our partners from Vinitsa bought two air conditioning units, a portable oxygen concentrator, a neonatal pulse oximeter, and a patient monitoring system.
Over the past several years CluneTech has donated close to €12,000 to the Vinitsa Medical Centre. These donations, coupled with contributions from our employees, have helped the centre to purchase important equipment such as hospital beds, therapeutic chairs, baby monitoring devices, and more.

For the third year running, CluneTech Cares are delighted to sponsor a space for one teenager to take part in Thriving Teens by Monere Development. This space was opened up to CluneTech employees who were invited to nominate a teenager to take part.
Thriving Teens by Monere Development is a programme that supports teenagers by giving them the ability to navigate their own path. They believe that every teenager has the potential to achieve their ideal life and have created this programme to focus on life, social, and practical skills that will allow them to be at their best.
This year's programme is taking place from July 12-14th and more information can be found at www.thrivingteens.ie
Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche Shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.

A group of our employees recently used their CluneTech volunteer days to sort donations at the local Ukrainian Centre in Varna, Bulgaria. They also helped buy and deliver food, water, and hygienic supplies on behalf of the company.
Here's what one of our volunteers, Gocho Gochev, an Operations Manager at TransferMate, had to say;
"I have used my volunteer day to help buy provisions (food, hygienic supplies, etc.) for the refugees in Varna, Bulgaria. It was very useful to be able to avail of the volunteer day as it allowed us to fully focus on doing what needs to be done in order to help.
Almost all of the refugees who are escaping the war in Ukraine are mothers with children that need help and support in these tough moments. This is the least that we can do for them. I would help again if needed."
Many more of our people around the world are contributing at a local level too. As the situation in Ukraine continues to worsen following the invasion by Russia, we as a company continue to look for ways to help those affected by the conflict.

CluneTech Cares closed out a busy Q1 by coming together to raise money for the Irish Cancer Society on Daffodil Day. Employees were asked to either take part in a 5K challenge or to host a coffee morning with their team. For each employee that took part in either of these activities, CluneTech donated €5 to the Irish Cancer Society. It was incredible to see so many people take time out of their busy schedules to take part, and to help us raise money and awareness for such a meaningful cause. Together, we raised €300 for the Irish Cancer Society!

We have another busy quarter ahead for our CSR programme. Follow us on social media and never miss a CluneTech Cares Update!
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below
January can be a particularly challenging time, especially for older people and those experiencing loneliness.
During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.
To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.
A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.
This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.
Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.
To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏
Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.
On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.

In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.
Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
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Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.
Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.
The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Karin Dom Martenitsi Workshop
30 volunteers from the Varna office spent a day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!

John Murphy volunteering for Daffodil Day 2026
"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."
John Murphy, Fintua
Well done, John, from all here at CluneTech.

May 18, 2026
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MORECluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
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At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.
Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.
This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.
Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.
The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.

From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.
As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:
“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”
While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:
• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.
• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.
• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.
• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.
At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.
June 4, 2025
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Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.

I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
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There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
February 5, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
Throughout the month of January, we dedicated our CSR Spotlight to supporting Asylum Seekers, Refugees and Migrant charities and the incredible work they do providing assistance to families and single people from a migrant or refugee background in Ireland and abroad.
Our main beneficiaries of the month were both Doras and Nasc Ireland.
Doras is an independent organisation working to promote and protect the rights of people from a migrant background in Ireland while also providing specialised support to migrant and refugee victims who have experienced human trafficking, domestic abuse and hate crime.
Nasc Ireland works with migrants and refugees to advocate and lead for change within Ireland’s immigration and protection systems, ensuring fairness, access to justice and the protection of human rights to all. Nasc's goal is to realise the rights of all migrants and refugees within Irish society.
Across the globe, our team came together to raise vital funds for both of our beneficiaries. Thanks to the support our staff showed throughout January, CluneTech Cares has made a monetary donation to Doras and Nasc for the crucial work they do day-to-day for all Asylum Seekers, Refugees and Migrants in Ireland.
From all here at CluneTech Cares, we want to thank our team for their incredible support and the difference they have made during the month of January.

February marked the month that CluneTech took a stand against Cancer, dedicating our CSR Spotlight of the Month to World Cancer Day. All donations from fundraising initiatives throughout the month went towards our cancer support charities selected by our teams around the world. These charities and causes included Waterford Hospice in Ireland and Една от 8 in Bulgaria.
Waterford Hospice is a remarkable organization dedicated to providing end-of-life care, particularly to those battling cancer and giving incredible support and peace of mind to their loved ones. The profound impact of their work extends beyond the walls of the hospice, touching lives not only within our wider community, but of our teammates and their families over the last number of months.
By aligning our efforts with Waterford Hospice, we are not only contributing to the crucial mission of offering comfort and solace during life's most challenging moments but also acknowledging the impact it has on the lives of our colleagues.
Our second beneficiary for the month of February was Една от 8 in Bulgaria. Една от 8 | One in 8 was founded by Nana Gladwish in 2013. Nana is a famous TV host in Bulgaria and breast cancer survivor. The organisation works with healthcare professionals, state authorities, patient communities, and other stakeholders to improve the Bulgarian healthcare system for those diagnosed.
The team strives for a better quality of life and outcomes for the patients they care for. Една от 8 | One in 8 is funded by company and community donations to support its existence and activities. Our team’s support during February was more important than ever, contributing to keep their amazing services running in Bulgaria.
Over the course of the month, an incredible 79 members of our team around the world took part in a walk / run / cycle in aid of Waterford Hospice in Ireland and Една от 8 in Bulgaria.
CluneTech Cares donated a total of €790 to our dedicated charities of the month. Well done to all of our amazing colleagues for their participation this month.

Each year, we launch our CSR request form where our staff can suggest the charity and causes they'd like to see us support throughout the year. Following their feedback, we dedicated March’s CSR Spotlight to World Autism Awareness.
The main beneficiaries of the month nominated by our team included ABACAS School Kilbarrack in Dublin, Gowran National School Autistic Unit in Kilkenny, and Autism Today in Bulgaria.
Autism is a neurological difference that many people are born with which affects how they experience the world around them and how they communicate with others. While autism awareness has greatly grown in Ireland and globally in recent years, we are still a long way from having a society which truly understands autism.
During the month of March, not only were we delighted to make a monetary donation to all three charities and causes, but we also had the pleasure of interviewing John McCarthy, Facilities Manager, CluneTech, and his son Adam, who we consider an honorary CluneTech employee.
For those who have had the pleasure of meeting Adam, they will be familiar with his bubbly and outgoing personality which brings so much joy to our HQ. Adam, who’s 27, has both autism and epilepsy, and was delighted to jump on camera and give us a unique insight into his life, his autism diagnosis and some of the many things he enjoys doing.
In Adam’s words, “Love will always come from the heart”. A massive well done to all who took part in last months CSR Spotlight of the Month and a special thank you to John and Adam for a truly inspiring interview in celebration of World Autism Awareness.
You can catch the full interview here today.

At CluneTech, we're passionate about giving back to our communities and we are proud to support a number of fantastic local clubs in Kilkenny where our HQ is located, one of those being the Kilkenny Hockey Club's Ladies' Team.
Paddy Dalton, Business Development Manager at TransferMate has been coaching for the club for over three years:
"I've been working with CluneTech for 10 years now and started as a coach with the hockey club back in 2021. I really enjoy coaching because of the buzz seeing the girls reach and exceed their goals. It gives me great satisfaction to see the group training, playing matches, and sticking to the structured game plan. We're delighted to have had CluneTech on board as sponsors for the last 3 years and it has enabled us to grow our women's section to 3 teams. We can now pride ourselves on being one of the biggest female adult sporting clubs in the county, providing hockey for all levels ages and abilities."
Thanks to the club for giving us the opportunity to get behind them and a huge well done to Paddy Dalton who not only goes above and beyond in his role with CluneTech, but within his local community too.

As part of our CSR Programme, CluneTech Cares, we were delighted to donate laptops to St. John of God Primary School.
Recognising the importance of technology in education, we have repurposed these devices to support the learning needs of students within our community.
This aligns with our dedication to sustainable practices, as we strive to effectively extend the life cycle of our technology resources while also supporting the next generation with the tools they need to thrive in their education.
A massive thank you to Norm Power for arranging this donation and to St. John of God's principal, Conor Gorey, and some of the school's pupils who visited CluneTech HQ to collect the donation.

On the 1st of March, our colleagues in Bulgaria celebrated Baba Marta, a Bulgarian holiday deeply rooted in folklore and culture, symbolising the arrival of spring and the wish for good health.
To mark the holiday, our teams in Varna and Veliko Tarnovo organised annual charity bazaars in support of children with special needs.
Thanks to our employees' contributions, a donation of 780 BGN was made to Karin Dom – a long-term CSR partner of CluneTech and one of Bulgaria’s most modern centres, providing a range of social, health, and educational services for children with special needs.
Additionally, 600 BGN was donated for craft materials for the children at the Day Center for Disabilities ‘Daga’ in Veliko Tarnovo, ensuring that children and young people with disabilities receive rehabilitation and engaging activities that support their development and social integration.

'Fast Heroes 112' is a prevention program with one grand mission - to educate the world about the symptoms of stroke and the need for immediate action.
After the successful launch of the award-winning educational program in Varna last year, in 2024 we will continue our mission to raise awareness of stroke symptoms in another well-known school in Bulgaria’s sea capital – Foreign Language School Alexander S. Pushkin. The second edition of Fast Heroes 112 will take place from February to April involving 150 students from first to fourth grade who will share their knowledge about stroke symptoms and first aid with parents and grandparents.
Last May, 150 first graders from Geo Milev school were officially named Fast Heroes 112 ambassadors as they learned the symptoms of stroke and raised awareness of stroke prevention among their loved ones.

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Baba Marta at CluneTech
In preparation for this year’s Baba Marta celebrations, over ten colleagues in our Varna offices joined forces using their CSR volunteer day to hand-craft some martenitsi that were later sold at our in-house and other local charity markets in aid of children with special needs. A great tradition and a great use of their Volunteer Day as our colleagues managed to make 1,690 martenitsi in just one day!

Daffodil Day 2024 with Claire McBride, Financial Services Account Manager at TransferMate
Speaking about her Volunteer Day, Claire said:
"Daffodil Day is a special day where we all unite to remember the loved ones we’ve lost to cancer, to honour the people in our lives who are facing cancer and to acknowledge the bravery of those that have fought and won their battle with cancer. I am very fortunate to work for a company that affords and encourages staff to use their volunteer day to get involved in fundraising activities of all kinds. I am proud to play my part today for the Irish Cancer Society."
Well done to Claire on her involvement in this incredible volunteering activity.

April 8, 2024
Read MOREAlexandra Hristova works at CluneTech company TransferMate, a global B2B payments technology firm that enables companies to send and receive cross-border payments faster and easier than ever before.
Alexandra is a young mother from Macedonia who works in our office in Varna, Bulgaria. She successfully juggles both her work and personal life. What she appreciates most about her experience with TransferMate is that, despite being a foreigner in the country, she was given the chance to start in the Quality Control Specialist position without prior similar experience. She feels that she has finally found her place here, as she is surrounded by a great team and employer that encourages her flexibility and maintains a healthy work-life balance, allowing her to spend enough time with her family.
To learn more about Alexandra's journey within CluneTech, her favorite company benefit and her advice to candidates, check out our career blitz video:
If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers.
March 27, 2024
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Taxback's Antonia Nankova, Operations Team Leader, who has been on our team for the last 15 years.
I like the dynamics in our work - different clients, a variety of cases, the challenging busy season every year and then a calmer summer. Sometimes it seems that we are doing similar tasks, but no day is the same.
My favorite thing is my colleagues and the team we’ve formed - they are a group of good people with good hearts. Each one with their own personality, along with being positive, funny, intelligent and dedicated to their work. I truly respect all of them.
My biggest achievement has been becoming a Team leader. I started working for CluneTech as a student with measured expectations. But no one knows what the future holds. I feel grateful for this opportunity, besides the knowledge I’ve gained, I’ve learnt a lot from my colleagues. Everyday brings something new. The best is yet to come.
The biggest change I’ve witnessed was definitely the remote working during Covid 19 - something that we could hardly imagine before that. I remember wondering what we were going to do and how we things would turn out. But we proved that there is nothing we could not overcome.
The greatest challenge from a work perspective is the months at the beginning of each year when we are in peak season - volumes are huge and we are extremely busy. But, that being said, I’m very lucky to work with great people, all hardworking, flexible and dedicated and motivated to get the work done. With this team, I know we are going to make it and succeed.
I don’t have a favourite task in particular, I like my work and I always give my best to get the job done, no matter what challenges come my way from time to time.
Be hardworking, be diligent, be honest and loyal. Stay focused and keep moving forward, your work will be rewarded. You never know what opportunity could be around the corner.
March 21, 2024
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Plamenna Zlatanova works at CluneTech's global leader in VAT compliance, reclaim and consultancy, Taxback International.
Plamenna began her journey with CluneTech in October 2002. Over the years, she has held various roles within Taxback and Taxback International, including pivotal roles such as Global Solutions Manager, EU Sales TL and ISO Quality Auditor. After eighteen years in the group, Plamenna left the company to pursue a different path, but it didn’t take long until she realized she wanted to go back to Quality – this time as Quality Analyst, which she says is to an extent similar to her previous role. As soon as Plamenna got her certifications for Quality Assurance, she rejoined our team as a Quality Analyst at Taxback International.
In her current role, Plamenna focuses on designing test cases, tracking issues, and collaborating with different tech teams to ensure all projects at Taxback International progress smoothly, delivering the best possible service to our clients.
To delve deeper into Plamenna's career journey within the group, learn about her typical workday, and discover her favorite employee benefits, check out our career blitz video. If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers.
March 6, 2024
Read MOREGreat Place to Work® Ireland have this weekrecognised CluneTech as one of Ireland’s Best Workplaces for Women 2024.
Thursday, March 7th, 2024. Kilkenny-based software technology group, CluneTech, have been officially recognised as one of Ireland’s Best Workplaces for Women ™ in 2024 for the fifth consecutive year. Now in its sixth year, the Best Workplaces for Women™ recognition is a programme that aims to recognise those top organisations which, rather than provide a great work environment for everyone in general, are creating positive and supportive workplaces for women in particular. This year Great Place To Work are recognising 35 organisations, with 2100 female leaders represented among these organisations.
Boasting a strong female representation at leadership level, women account for 61.5% of CluneTech’s global workforce, which is almost double the industry average of 33% overall female representation in global technology firms, which Deloitte Global predicted would be reached by 2022.
Speaking about the recognition, Terry Clune, CEO and Founder, CluneTech said:
“At CluneTech, our mission is to make business better for our customers and we achieve this through creating innovative, industry-leading technology which, without diversity in our business, would simply not be possible.
It gives me a phenomenal sense of pride that over 61% of our global workforce comprises of extraordinary women, especially within an industry that is typically dominated by men. As an organisation, we do everything we can to ensure that everyone, regardless of their gender, background, race and anything in between, feels supported and empowered to reach their fullest potential. We would like to thank Great Place to Work for this recognition and of course, our incredible people who go above and beyond to ensure our #OneTeam culture is at the heart of everything we do.”
This award takes the global standard Best Workplaces methodology as its basis, and recognises organisations that go above and beyond to ensure that the women in their workforce are treated fairly when it comes to pay, recognition, training and promotion opportunities; where they can take the time off they need to attend to childcare or otherfamily commitments; and where they are encouraged, empowered, and supported to do their best work. Companies were only considered if they were already a Great Place To Work Certified™ organisation.
Commenting on the recognition, Joanna Murphy, CEO, Taxback, Sprintax, said:
“I’m absolutely delighted that CluneTech has once again been recognised as one of Ireland’s Best Workplaces for Women. We have a long way to go to achieve true equality around the world. But I’m proud to say that, at CluneTech, we have cultivated a culture of inclusiveness where an individual’s sex, race or background is of no relevance to what they can achieve within their role.
We are very fortunate to have developed an open, diverse, egalitarian environment in which everyone is encouraged to thrive, and all contributions are welcome. I truly believe that CluneTech is the best place in the world for any woman – or man for that matter– to work.”
Sinead Fitzmaurice, CEO of TransferMate, and the first female CEO of a tech unicorn in Ireland said:
“Our goal is to empower current and future female leaders across the business and provide a framework of inclusive support tools to ensure professional and personal growth are nurtured.
To be recognised as a Great Place to Work for Women five years in a row is acknowledgement that we’re supporting in the right way and with double the industry average of women in leadership roles, we’re doing it well!”
CluneTech are renowned for their commitment to their people, having won Overall Excellence in HR at the 2023 HR Leadership & Management Awards for their innovative flexible working strategy which offers a unique suite of benefits including Life Work Days, an additional half day's leave per quarter where employees can get their life jobs done, Summer Flex Hours, an extensive and unique leave offering, and more.
Focusing on their female workforce, CluneTech have a number of specific supports available. In November 2023, they further strengthened their commitment to supporting their people, announcing improvements across compassionate leave, with notable enhancements featuring paid leave for the loss of an employee’s spouse or child being increased to 4weeks. In addition, paid leave granted for both IVF / Pregnancy Support and Miscarriage / Pregnancy Loss were both increased to 5 days paid leave per year and extended to the partner. According to CluneTech, their aim is to not only celebrate the good times with their people, but also ensure that as an employer, they are supporting their teams during the more difficult times they may face in life.
The positive impact of these measures is clearly demonstrated in CluneTech’s most recent Trust Index Survey© results where:

“It’s imperative that organisations are focusing on fostering an inclusive environment that values and supports women at every stage of their journey,”
said Cathal Divilly, CEO at Great Place To Work Ireland.
“I’d like to congratulate these extraordinary companies we are recognising as the Best Workplaces for Women 2024; they are going above and beyond to ensure women in their organisation are constantly supported and empowered to bring their best selves to work.”
About Great Place To Work
Great Place to Work® is the global authority on workplace culture. We help organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. We recognise Great Place to Work-Certified™ companies and the Best Workplaces™ in more than 60 countries.
To join the thousands of companies that have committed to building high-trust company cultures that help them attract, retain and take care of their people, contact us about getting Certified™️ today. or find out more about the Best Workplaces for Women here.
Learn more at greatplacetowork.ie and on LinkedIn, Twitter, Facebook and Instagram.
For more information, contact:
Rachael Quinlan
Head of Employee Experience, CluneTech
Great Place to Work: 01 678 8438
March 6, 2024
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Thursday, February 29th, 2024. Kilkenny-based software technology group, CluneTech, has been officially recognised as one of the Best Workplaces in Ireland™. CluneTech was listed as the 18th Best Medium Workplace in Ireland at the annual Great Place to Work Awards on Wednesday 28thFebruary 2024. This is CluneTech’s 9th consecutive year to be named as a top Irish workplace, which is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. This was a notable year for the Best Workplaces Awards, as it is the first time that 100 companies were recognised.
Speaking about the recognition, CluneTech Founder and CEO, Terry Clune, said:
“To be recognised as one of Ireland’s Best Workplaces for nine years running is an achievement that the leadership team and I are immensely proud of. Our people are our greatest asset, and this accreditation is testament to their willingness to collaborate with us in order to really make a difference.
Over the last nine years, we have seen a tremendously positive evolution in our culture which wouldn’t have been possible without our people, their feedback, and their overall dedication. Thank you to each and every one of our employees all over the world who go and beyond every single day to ensure that CluneTech truly is a great place to work.”
Rachael Quinlan, Head of Employee Experience, CluneTech said:
“As Head of Employee Experience, I have an incredibly unique perspective on the value that CluneTech places on being a truly great place to work. On one hand, I see the willingness of our people to share their feedback on what we’re doing well and what we could be doing better as their employer. And on the other hand, I seethe value our leaders place on this feedback, and we work together to bring about tangible change that puts our people first.
The goal of our #OneTeam culture is to foster collaboration, recognise and reward innovation and encourage entrepreneurship and seeing the full circle, from feedback to implementation, is a fantastic demonstration of it being brought to life. By collaborating with our people, and empowering them to shape our culture, our aim is to deliver a best-in-class employee experience, while simultaneously fuelling growth and innovation right across our suite of global businesses.”
Cathal Divilly, CEO of Great Place to Work® Ireland said:
"I'm delighted to extend a huge congratulations to all the exceptional companies recognised as a Best Workplace in Ireland 2024. These organisations' dedication to fostering an environment where all employees can thrive is inspiring, and this recognition is a testament to their unwavering commitment to maintaining this. They have exceeded expectations in their dedication to their employees and cultivated a great workplace culture where everyone can be themselves and thrive at work.
This achievement is not just a milestone but a reflection of their tireless efforts at crafting workplaces where talent not only flourishes, but also feels valued and empowered. I'd like to congratulate these organisations once again on this outstanding achievement, and may this recognition fuel their continued journey towards excellence and innovation.”
The recognition follows a very successful year for the organisation which saw CluneTech company Immedis, a leading global payroll platform, acquired by UKG for €575M, a deal which went on to win Deal of the Year at the Irish Times Business Awards earlier this month.
CluneTech are renowned for their commitment to their people, having won Overall Excellence in HR at the 2023 HR Leadership & Management Awards for their innovative flexible working strategy which offers a unique suite of benefits including Life Work Days, an additional half day's leave per quarter where employees can get their life jobs done, Summer Flex Hours, an extensive and unique lead offering, and more.
In November 2023, they further strengthened their commitment to supporting their people, announcing improvements across compassionate leave, with notable enhancements featuring paid leave for the loss of an employee’s spouse or child being increased to 4 weeks and the introduction of “Pet Compassionate Leave” where employees can avail of up to 2 days paid leave for the loss of a beloved pet. In addition, paid leave granted for both IVF / Pregnancy Support and Miscarriage / Pregnancy Loss were both increased to 5 days paid leave per year and extended to the partner. According to CluneTech, their aim is to not only celebrate the good times with their people, but also ensure that as an employer, they are supporting their teams during the more difficult times they may face in life.
About CluneTech
CluneTech is a suite of companies providing cutting edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide. Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200employees globally. The group encompasses TransferMate, Taxback International, Taxback, Sprintax, Benamic, Visa First and IDLF.
About Great Place to Work® and the Assessment Process
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100million employees around the world and used those deep insights to define what makes a great workplace experience. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified™ companies and the Best Workplaces™ in the U.S. and more than 60 countries, including those on the 100 Best Companies to Work For® and World’s Best lists published annually by Fortune. Everything they do is driven by the mission to build abetter world by helping every organization become a Great Place to Work.
The full 2024 list of organisations and award winners, as well as rankings from previous years, are available at www.greatplacetowork.ie. Join the community on LinkedIn, Twitter, and YouTube.
For more information, contact:
Rachael Quinlan
Head of Employee Experience, CluneTech
Rachael.Quinlan@clunetech.com
Great Place to Work: 01 678 8438
February 29, 2024
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