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“Coronavirus Did Not Have Any Direct Impact on Our Business” - Terry Clune

The last few months haven’t been easy by any means. We have been, and continue to be, faced with unprecedented and ever-changing challenges due to Covid-19. At CluneTech, we’re extremely lucky to have amazing leaders and a workforce that has continued to collaborate, innovate and deliver, while adapting to the new situation very quickly.

But what’s the secret behind our success? Terry Clune, Founder and CEO of CluneTech, met exclusively (and virtually) with Economy.bg to share some valuable insights about how CluneTech has adapted to the Covid-19 pandemic and his inspiring story of building a sustainable business from scratch.

Mr. Clune, has how the Covid-19 pandemic affected your business in Bulgaria and did you have to cancel any projects?

Terry: Coronavirus did not have any direct impact on our business. The services we provide are global, we’re not specific to one region or one industry and we provide a range of different financial services, mainly to global companies so our global business has not really stopped to any major extent.

We’ve been very successful at continuing to trade during the pandemic because of our tremendous team of people in Varna and across the world who are very committed, very experienced and very capable. We appreciate the work that all of our team have done across the world in getting through this difficult time.

What were the main challenges for CluneTech in Bulgaria to adapt to the new situation?

Terry: Coronavirus has been challenging for every business across the world and it would have been more challenging for us but we adapted what we do very quickly, we were able to move our team to remote working very quickly. All of our teams are now working successfully from home and I expect that will continue to some extent into the future. Regarding working from home there were some expectations.

I expected that working from home would have an impact on our team’s productivity but I’m very thankful that our team really got focused and straight back into their work and from what we’ve seen most people have been even more productive in working from home. They’ve really gotten behind the business during the coronavirus pandemic and we’ve managed to get through it successfully thanks to everyone playing their part.

Are your staff still working from home? is remote working something you plan to continue in the future?

Terry: For us it’s not really about whether we work from home or work in the office. Simply, it’s important for us that people are able to do their job wherever they are, be they at home or at work, it doesn’t really matter. I think into the future, I imagine many of our people will probably work half the time from home and half the time from the office. Remote working will definitely be an option, yes.

It won’t suit everybody but for those who wish to have that facility and are able to continue to perform it will definitely be a key option. I think it will be good for people and their lifestyles. Not having to commute or commuting less will mean more time at home with family for people. These are all valuable benefits for people and it’s definitely something that we’re keen to support into the future.

What type of roles does CluneTech offer in Bulgaria?

Terry: Over the nineteen years now that we’ve been in Varna the work that we do has changed. It used to be very administrative and many of the people at the beginning of our business were involved in administrative roles. Now many of those roles have changed. They have become more expertise orientated, expertise in payroll, expertise in payments, expertise in taxes etc.

We also have a much larger technology team now than ever before. We currently work with nearly 150 people in technology across Bulgaria. Ultimately, the work here has changed from administrative to using technology to provide the services and with that roles and jobs are changing too. Many of the administrative people have now learned new skills and have developed into much higher technology/ higher skilled positions in our business. So right across our business the work has changed and now more than ever we need highly skilled people. I’m delighted that so many of our team leaders today have grown within the business and have learned and adopted the latest skills.

Do you think that western companies will move away from South East Asia and move to Eastern Europe because of the Covid-19 pandemic? And could Bulgaria benefit from such a trend?

Terry: I think Bulgaria has done an extraordinary job of keeping the impact of the coronavirus very low in the country. One of the lowest contagion rates in Europe and is clearly a very safe place now and will be into the future to be doing business. The government have absolutely taken this issue very seriously and all the people too have taken it very seriously. Considering this, I think that Bulgaria can be a potential location for any company that is planning to relocate their business from Asia to Eastern Europe.

How would you compare Bulgaria to other countries that you are operating in and do you see any challenges or other opportunities here?

We’ve always said that Bulgaria is a great place to do business. For example, most recently I’ve seen that wherever I go around Varna the internet connections are so fast. I read recently that Bulgaria have one of the top three internet speeds in the world. So they’re clearly very forward-thinking in terms of technology and in terms of things that really matter to people and to businesses.

I think over the last nineteen years I’ve seen dramatic improvements and in terms of the confidence of people there’s been a dramatic increase and also huge positive improvements in the way things are managed here. I’m sure not everything is perfect here, just like any country, but I’ve seen huge improvements in the local economy and local area and hopefully, that can continue forward into the future.

In terms of the Bulgarian people that we’ve been able to recruit and lead our teams here, they boast a wide range of skills from engineering to customer care and languages. There are very smart people here. It’s enabled our business to really grow technology wise and customer care wise across the world. Yes, there’s a lot of competition in Bulgaria and Varna to hire the best people.

We recognise that we want the best people to be working for our business and we’re very fortunate to have a fantastic team here and that’s what has enabled our business to be so successful. We also have a very strong and growing relationship relationships with local universities in Varna and in Veliko Tarnovo that has enabled us to identify people.

Recent surveys of EY and Brookings Institution showed that employers in many countries are speeding up plans to automate their businesses as workers are forced to stay at home during the pandemic. Do you think automation in business will reduce the need for staff in CluneTech?

I think that this is not something that smart people should be concerned about. In our business, nineteen years ago, it was very non-automated and since then we’ve brought more and more automation to our business but our business has also grown more and more in terms of the number of people. The work that we do is no longer administrative, it’s more technology-enabled which leads to, for many people, more interesting work, more skilled work and more higher value added work.

For people who are willing to learn the more modern and updated skills, automation should not be a worry. Increased automation is definitely happening and our business would be a prime example of the impact of automation on services. I need and want our team to be learning the new skills and to be able to do the technology-enabled jobs.

Again, in our business, we’re not just focusing on one customer or one region. Our services are global, we’ve got customers in virtually every country in the world so it’s really about using the technologies available to provide the best service possible and having the best people driving that forward.

How will this crisis transform the software/fin-tech industry in the long-run?

Fintech and financial business is very much changing to using more technology enabled services and we’re very much at the forefront of that. For example, in the payments space with TransferMate we’re building really cutting edge technology to help companies to manage their global payments. Our business in Varna is a combination of technology-enabled services and services which have a high degree of expertise in areas such as global payroll.

For example, we manage the global payroll for Uber and for Harvard from Varna. We manage global VAT tax for IBM and Google from Varna and we provide global services for hundreds of thousands of students who for example, study in North America. We provide tax return expertise to all their universities, so we are doing very significant and important work.

Also, Benamic our sales-promotion service will provide technology marketing services to very large companies like Canon. All of these services need technology but at the same time they need a very high degree of customer care and being able to do both of those things, technology and customer care together is why we continue to be very successful.

Really all of our services are driven by technology and we’ve got very strong technology people in our business in Bulgaria, a couple of which have strong expertise in customer care.

You have gone a long way from your student years, returning from a summer in Germany and establishing a company in the kitchen of the family home. What’s the secret to building a sustainable business? What lessons have you learned along the way?

There’s a couple of important things people should think about in terms of that. I’m from a farm in rural Ireland, my parents encouraged me to start business when I was young. The first business I started was when I was eight years old. I used to collect fertiliser bags, plastic bags from farmers and I would fold them neatly and sell them to wood merchants who used them to sell firewood in. This was a great business for me as an eight year old as I was able to purchase my first bike, a yellow BMX bike. However, the biggest business lesson I learned was when I was nine years old.

My business went bust when another farmer’s son saw what I was doing and ended up getting a better bag than mine to sell, a see through bag so people could see how much firewood was inside. He ended up taking all my customers as he was able to sell them this better bag and he put me out of business. This was a really, really valuable lesson for me. As I was busy with my yellow BMX bike cycling around every Saturday and Sunday to all my farmers collecting the bags, I would also spend my money on chocolate.

Breakfast on a Saturday morning would consist of Snickers bars and I really felt like a cool dude. But I had gotten lazy and a bit complacent, while the kid competing with me asked the customers what he could do better and ended up sourcing a better bag. I lost all my customers then and as a result my business stopped.

There’s always opportunities to see how things can be done better. That was a very important lesson for me. You also need to surround yourself with positive people. People who are progressive rather than people who will hold you back or be critical or negative. In Varna, we’ve been very fortunate to hire an extraordinary team of people. Having fantastic people around you is a key to success for any business.

The number one of course is to be hiring the best people, be that in Ireland or in Bulgaria. We expanded our business to this extent by asking the customers ‘what can we do for you?’, ‘how else can we help?’, ‘what can we do differently or what can we do better?’ and as a result of those questions we now have many different businesses within the Group. If something changes for one business or the market changes, we are not just reliant on one company. Having a series of different businesses takes away an immediate risk.

The lesson here is that what any business must do, no matter if they’re Bulgarian or Irish, is to continue to find out from your customer what they want and stay on the pulse and keep you’re your eyes open for new opportunities because business changes all the time and the second you stop looking at how you could do better you’re going to be finished. The secret of a successful business is constantly wondering ‘how can we do this better?'.

Do you think ambition or talent matters more for success?

I think success is like Einstein says, 99% hard work and 1% talent. I think talent comes from hard work. Some people are naturally talented but for most people by working at something you can become talented at it. That’s what I tell my kids, I have five children, three boys and two girls and what I would be saying to them would be by working hard at something you can become talented at it.

Be it learning to play chess or play a sport, yes some people are naturally talented at those things but by working hard, putting the effort in and continuing to try you can become talented and it’s the same in business. Lots of people have talent but don’t use it so it goes to waste. It’s the people that are moderately talented but put the effort in that become hugely successful. It’s all about making the effort.

Private school or state school?

All of my schooling was in public schools. I think in Europe, for most countries the public school system is very good. I’m not sure what it’s like here in Varna but the EU would be very supportive of Ireland, ensuring that we don’t need to have huge fees for private education.

The university sector in Ireland too is ultimately, not crazy expensive compared to places like America. I think Ireland and Bulgaria have much in common in the education sector. The public system in both countries is what most people use and in general, it’s a good system.

Should young people go to university or go straight into work, what do you think provides a better experience?

I’ve met many people who were successful in business without going to university but I know a lot of them would feel at a disadvantage having not gone to university. University gives you, if anything, confidence. Confidence from getting through it. Many of the people I’ve met in business that have been successful but didn’t go to university would usually say that if they had one regret it would be not going to or not finishing university because of the confidence that it can bring you.

In Ireland now and in Bulgaria, there are very high rates of people going to university which is hugely valuable for the economy into the future. I would be encouraging everyone if possible to try and finish your 3rd level education even though it’s not always easy to do, it brings you such confidence in the long term.

February 15, 2022

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CluneTech Social Spotlight: January 21st

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

Care @ Work - Immedis

Immedis are partnering with HRCongress and holding a complimentary Forum discussing how Global Payroll can play a role in discussing Diversity & Inclusion in the workplace. In this free webinar, how crucial pay equity is to Diversity, Inclusion and Belonging as well as how the measurement of pay can help to ensure we move towards actual pay equity, will all be discussed. Care @ Work will take place on the 3rd of February from 15.00 – 16.30 UK and you can register for free now: https://bit.ly/3rvra4r

How to Get your Australian Tax Refund - Taxback.com

In November 2021, Taxback.com played a huge role in getting the Australian High Court to rule the ‘Backpacker Tax’ invalid for citizens from certain countries. The Australian Tax Office (ATO) has now released guidance on how backpackers can claim their tax refund. In their latest blog post, Taxback.com break down that guide and tell you everything you need to know about the latest developments in the backpacker case.

The Great Migration? The Great Resignation? - TransferMate

Curious about what the future of work may look like and what that could mean for international payroll? The 'Great Resignation' theory (closely followed by the 'Great Migration') has quickly become part of the public consciousness, and both promise to change the face of international payroll. On their blog this week, TransferMate took a closer look at the evidence surrounding these theories to deduce what the future of work really looks like and what the implications will be for employers with international payroll.

Upcoming Career Fair - Gradguide

After the success of their inaugural Career Fair last September, Gradguide have announced their next event, taking place virtually on Thursday, February 24. Already an incredible line up of companies have been announced for the event, including Immedis, Workday, Spendesk, Slack, Chargify, and many more. This is a must attend event for any student or recent graduate looking to land their first role in tech! Additionally, Gradguide just announced their brand new Refer a Friend Programme where you and a friend could win €500 each month simply by recommending them to Gradguide – Click here for more.

Ultimate Guide to Non-Resident Taxes in the US - Sprintax

Sprintax specialize in making tax as straightforward as possible to newcomers in the US. Thus, with tax season in the US fast approaching, Sprintax are on hand to answer all your pressing questions. Their ultimate guide will cover everything you need to know from:

  • Who has to file
  • Tax exemptions
  • How to reduce your tax bill
  • Important documents

And much more!

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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CluneTech Social Spotlight: February 4th

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Don’t Miss Out on Claiming your Work from Home Tax Relief!Taxback.com

In the Irish Examiner last week, Barry Cahill and Taxback.com discussed the findings of their recent survey which revealed that only 17% of respondents have claimed their work from home tax relief. The relief allows people to claim back 10% of electricity and heating, and 30% of their broadband costs, apportioned over the number of days worked from home over the course of the year. The article also debunks widespread myths such as the relief not being available to those that share bills.

“Almost half of those who took the survey believed that the relief wasn’t available to those in house shares." – Barry Cahill, Taxback.com

Lastly, the article talks about how to claim back your tax relief, detailing all the steps involved.

 

Driving Merger & Acquisition SuccessImmedis

To boost revenue, acquire a competitive advantage, target new prospective customers, and widen access to the talent pool, an increasing number of businesses are pursuing global expansion. Consequently, mergers and acquisitions are becoming increasingly common.

But how does M&A activity impact global payroll and how can payroll teams assist in the expansion process? Those questions and more are answered in Immedis’ latest e-book “Driving Merger &Acquisition Success: Leveraging Global Payroll as a Strategic Asset”. This e-book provides payroll professionals with practical tips and best practices that help ensure success, compliance, and timely payroll delivery.

 

New Year, New Look. Reintroducing Sprintax!Sprintax

Have you noticed something a little different about Sprintax lately? Towards the end of last year, the Sprintax team launched their new brand to great excitement and wonderfully positive feedback. The aim behind this rebrand being to reflect the growth that has occurred within their products, technology, and team over recent years, as well as their proven customer centric approach. Check out Sprintax’s latest blog post for more information on their recent changes and why they made them.

 

Taxback International and Flexso PartnershipTaxback International

Some very exciting news emanating from Taxback International last week as they announced their brand new partnership with Flexso. Flexso is a strategic end-to-end partner for smart SAP solutions, both on-premise and in the cloud.  This partnership will see the integration of Flexso’s end-to-end SAP implementation management solution with Taxback International’s VAT reclaim and VAT compliance automation platforms.

“We feel very fortunate to be working with Flexso. We know the team at Flexso are passionate about delivering digital transformation to their clients and I feel both our clients will benefit greatly from this partnership”. - Todd Brennan, Head of Business Development Central Europe, Taxback International.

For more on this announcement check out Taxback International’s LinkedIn post by clicking the title of this entry.

 

The Value of a ‘Gift with Purchase’ CampaignBenamic

In a recent update Benamic, our award winning promotions agency, discuss the positive impact on consumer brand loyalty that can be derived from running a ‘Gift with Purchase’ campaign. Expanding on research conducted by Harris Interactive where 90% of consumers that received a free gift stated that they be ‘somewhat likely’ to purchase from that brand again, Benamic discuss how to effectively run such a campaign. Read about what our promotions experts have to say before running your next ‘gift with purchase’ campaign.

 

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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15 Years at CluneTech- Interview with Tsvetelin Salutski

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Tsvetelin Salutski, Database Programmer at Transfermate. He has been on our team for the last 15 years.

What is your favourite thing about working in CluneTech?

Working with smart people. Being able to learn from them. Having the opportunity to grow and develop my skills and competences.

What has been your biggest achievement or highlight since joining CluneTech?

Without a doubt, this is the Automatic Submission Validator (ASV) tool at Benamic. I played a key role in the design and development of this highly complex system. Its unique validation algorithm enabled Benamic to automatically process and validate hundreds of thousands of registrations at scale.

What is the biggest change that you have witnessed in your time here?

From a technology standpoint, migrating our infrastructure from the Ireland data center to the cloud was one of the most significant milestones for the organization. It was very complex and high-risk transformation that required collaboration and resilience from everyone involved.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

13 years ago, I was handed a folder, “Tsveti, congratulations on your new role. These are the documents for your new project. On Wednesday, you’re flying to London to meet the client.” That was how my first project as a Business Analyst began. I had no idea what I was getting into, but despite the initial shock, I pushed through with hard work. It paid off with a successful delivery and recognition from the entire team. ‍

What has been your favourite project to work on?

The projects where I learned something new and was genuinely challenged. In the end, the satisfaction of getting the job done was always what motivated me most.  Dopamine(Венозно)😊  ‍

Do you have advice for someone who is just starting their career in CluneTech?

Always give 101% at work. Take ownership, make decisions, take responsibility, move on and get the job done! Don’t get used to seek validation for everything you do. Don’t be afraid to fail. Be curious and don’t run away from challenges—this is how real growth happens. When you consistently show commitment and deliver your best, recognition and success don’t need to be chased, they come naturally as a result of your continuous effort and attitude.  ‍

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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5 Years at CluneTech - Interview with Philip Traynor

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.

What is your favorite thing about working in CluneTech / TransferMate

I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.

Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.

Who or what has inspired you the most during your time here?

I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.

What is the biggest change that you have witnessed in your time here?

The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.

What has been your favourite project to work on?

My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.

April 8, 2026

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Strengthening VAT Expertise: The First Year of Fintua Tax Academy

At CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.

The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.

“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.

From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.

A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.

Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.

Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.

The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.

At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.  

Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.

February 26, 2026

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5 Years at Sprintax- Interview with Viktoria Kurteva

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.

What is your favourite thing about working in CluneTech / Sprintax?

My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.

What has been your biggest achievement or highlight since joining CluneTech / Sprintax?

‍Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.

What is the biggest change that you have witnessed inyour time here?

‍The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.

What is the greatest challenge that you have faced inyour time here and how did you overcome it?

‍One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.

Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.

What has been your favourite project to work on?

I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.

Do you have advice for someone who is just starting their career in CluneTech / Sprintax?

My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.

December 18, 2025

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From Project Manager to UX Designer: Ventsi’s Career Journey at Sprintax

In the latest episode of CluneTech’s Career Blitz Series, we sat down with Ventsislav Dinev, who shared his inspiring career progression within CluneTech’s Sprintax Team.

Ventsi began his journey at Sprintax as a Project Manager, where he quickly developed a strong interest in user experience and design. Motivated by curiosity and a desire to grow, he set his sights on transitioning into the UX team, and took deliberate, strategic steps to make it happen.

A purposeful career transition

During the conversation, Ventsi reflects on how he prepared for the move into UX, highlighting the importance of proactive learning, building relevant skills, and seeking opportunities to apply them in real projects. Rather than waiting for the “perfect moment,” he focused on creating his own path within the company.

He also shares the experiences that helped him stand out during the transition, from cross-functional collaboration to hands-on involvement in user-focused initiatives.

Why he chose to grow within CluneTech

One of the key themes of Ventsi’s story is the value of internal growth. He speaks about why he chose to stay and develop his career within CluneTech, emphasizing the company’s supportive culture, openness to career mobility, and encouragement of personal development. According to Ventsi, having the space to explore different roles internally played a crucial role in his professional evolution.

Advice for aspiring tech professionals

Ventsi also offers practical advice for anyone looking to start or advance their career in tech:

• Stay curious and continuously learn new skills

• Don’t wait for opportunities - actively look for ways to create them

• Build relationships across teams and disciplines

• Be open to stepping outside your current role

A story of growth and initiative

Ventsi’s journey is a strong example of how dedication, curiosity, and initiative can open unexpected doors. His transition from Project Manager to UX is not just a career shift - it’s a reflection of what’s possible within a culture that supports internal mobility and growth.

Watch Ventsi’s full story in this episode of Career Blitz to learn more about his journey and insights into building a meaningful career in tech.

November 5, 2025

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Introducing WeCan, a CluneTech initiative

WeCan, an initiative by CluneTech, is a not-for-profit that empowers adults with intellectual disabilities through meaningful employment that has a positive impact on the environment.

How does it work?

Together with their colleagues, the project’s ambassadors will spend up to 15 hours per week visiting the supporters (businesses, hotels, pubs, cafes, leisure centres and more) to collect returnable cans and bottles. The ambassadors receive payment for the hours they’ve worked, and any excess funds generated through the initiative will be donated to various charities to further support our community and reinvested into the project to maximise its impact.

WeCan ..

Provides adults with intellectual disabilities meaningful employment  

Drives participation in the deposit return scheme        

Offers businesses a sustainable and practical solution for returning their cansand bottles                                        

Actively plays a role in protecting our environment by reducing litter and waste                                                          

Advocates for an inclusive society    

Further benefits communities by donating any excess funds raised to localcharities and causes

WeCan currently operates in the Kilkenny area and with a number of local businesses already on board, we are eager to grow this list even more.  If you’re interested in coming on board as a supporter, please email wecan@clunetech.com.

Together, WeCan all work together to make the world a better, more inclusive, and more environmentally friendly place.

July 14, 2025

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CluneTech’s annual donation will foster Karin Dom’s social entrepreneurship

June 11th 2024, Varna, Bulgaria. CluneTech’s annual donation to Karin Dom will support their social enterprise, providing jobs for two mothers of children on the autism spectrum who use Karin Dom’s services in Varna, Bulgaria. Our donation ensures that the salaries and social contributions of these mothers are covered for six months, allowing them to continue working at Karin Dom while being close to their children and addressing the challenges of raising children with special needs.

Petya and Zhivka work in Karin Dom’s social enterprise while their sons attend Montessori groups and therapeutic swimming lessons. Initially, both mothers started as volunteers, seeking distraction from the challenges they faced while raising their children. As Karin Dom’s social enterprise formalized, they were invited to become employed.

Petya shares her experience:

"Eight years ago, I first stepped into Karin Dom for my son's initial assessment. I was anxious, scared, and didn't know what to expect. My son began attending therapies, and I joined the Parent Group. I was in denial about his Autism, but the group helped me recover and smile again. Volunteering kept me from constantly thinking about the difficulties, giving me satisfaction. I love helping, feeling good, and being useful. When the social enterprise was established, we started working there, and now I feel even more fulfilled. Karin Dom is where I found support, understanding, empathy, and guidance on how to cope with Mitaka's condition. Having a vocation is very valuable, and I am glad to be part of the Karin Dom team!"

 

"Today, Petya and Zhivka craft toys for Karin Dom’s Christmas and Martenitsi campaigns, which are sold to support therapeutic programs for children with special needs.  “Handmade products require a lot of attention, skill, and time to prepare but Petya and Zhivka are continuously developing and are no longer afraid to tackle the sewing machine.”, our partners from Karin Dom shared.

About CluneTech Cares. CluneTech’s CSR programme was established in September 2007 in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48 hours, they had rallied together and organised 3.5 tonnes of food and 12,000 liters of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate. Today we’re proud to have a CSR Programme that is created by our people, for our people.

Karin Dom is a Bulgarian non-profit organization founded in 1996 by hereditary diplomat and philanthropist Ivan Stancioff. 28 years on, Karin Dom is an organization with a leading role in providing professional services for children with special needs and their families. Set in the beautiful city of Varna, Bulgaria, Karin Dom's new building which opened in September 2022, gives children with special needs from the Northeast of Bulgaria access to vital therapy that helps them to grow in strength and confidence.

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CluneTech supports the Center for Medical and Social Care for Children in Varna, Bulgaria

This April, CluneTech has donated 4.5 tons of cement-based floor screed to the Center for Medical and Social Care for Children in Varna (Vinitsa District).

The donation will be used for the construction of a brand new ward for complex care for children with chronic diseases and impairments up to seven years old. The ward will include rooms where children experiencing severe and chronic health challenges with uncertain prognoses can stay with their parents. Additionally, it will incorporate facilities for rehabilitation, physiotherapy, medical manipulation rooms, and space for individual activities. This project will ensure our city has a modern medical ward that provides complex care and assists children with severe chronic diseases and their families in dealing not only with the physical pain resulting from their conditions but also the emotional suffering they endure.

Long after its founding in 1953, the Center for Medical and Social Care in Varna only provided care to children aged 0 to 3. However, at this stage, the center boasts a multidisciplinary team of psychologists, physiotherapists, doctors, nurses, and speech therapists who provide comprehensive support to a wide group of children, ranging from premature babies to those up to eighteen years old. Many of these children have severe chronic, neurological, or genetic conditions, necessitating 24/7 medical supervision.

A long-time partner of CluneTech Cares, the medical centre in Vinitsa is the largest facility of its kind in the Northeast of Bulgaria, providing medical care and rehabilitation to premature babies and children with neurological and orthopedic problems. With donations of over €12,000 which we have made throughout the years, we have helped the centre to purchase important equipment such as hospital beds, therapeutic chairs, baby monitoring devices, two air conditioning units, a portable oxygen concentrator, a neonatal pulse oximeter, a patient monitoring system and more.

July 14, 2025

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CluneTech sponsor Kilkenny’s first Padel Tennis Court

July 14, 2025

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CluneTech Cares Spotlight on Autism Awareness with CluneTech Facilities Manager, John McCarthy and his son Adam

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate.

As part of our CSR Spotlight, we dedicated the month of March to celebrating World Autism Awareness. With this in mind, we are delighted to share an interview with John McCarthy, Facilities Manager, CluneTech, and his son Adam, who we consider an honorary CluneTech employee. For those who have had the pleasure of meeting Adam, they will be familiar with his bubbly and outgoing personality which brings so much joy to our HQ. Adam, who’s 27, has both autism and epilepsy, and was delighted to jump on camera and give us a unique insight into his life, his autism diagnosis and some of the many things he enjoys doing.

In Adam’s words, “Love will always come from the heart”.

July 14, 2025

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.

January’s CSR Spotlight: Supporting Asylum Seekers, Refugees and Migrants

Throughout the month of January, we dedicated our CSR Spotlight to supporting Asylum Seekers, Refugees and Migrant charities and the incredible work they do providing assistance to families and single people from a migrant or refugee background in Ireland and abroad.

Our main beneficiaries of the month were both Doras and Nasc Ireland.

Doras is an independent organisation working to promote and protect the rights of people from a migrant background in Ireland while also providing specialised support to migrant and refugee victims who have experienced human trafficking, domestic abuse and hate crime. 

Nasc Ireland works with migrants and refugees to advocate and lead for change within Ireland’s immigration and protection systems, ensuring fairness, access to justice and the protection of human rights to all. Nasc's goal is to realise the rights of all migrants and refugees within Irish society. 

Across the globe, our team came together to raise vital funds for both of our beneficiaries. Thanks to the support our staff showed throughout January, CluneTech Cares has made a monetary donation to Doras and Nasc for the crucial work they do day-to-day for all Asylum Seekers, Refugees and Migrants in Ireland.

From all here at CluneTech Cares, we want to thank our team for their incredible support and the difference they have made during the month of January.

January's CSR Spotlight of the Month

 

February’s CSR Spotlight: World Cancer Day

February marked the month that CluneTech took a stand against Cancer, dedicating our CSR Spotlight of the Month to World Cancer Day. All donations from fundraising initiatives throughout the month went towards our cancer support charities selected by our teams around the world. These charities and causes included Waterford Hospice in Ireland and Една от 8 in Bulgaria.

Waterford Hospice is a remarkable organization dedicated to providing end-of-life care, particularly to those battling cancer and giving incredible support and peace of mind to their loved ones. The profound impact of their work extends beyond the walls of the hospice, touching lives not only within our wider community, but of our teammates and their families over the last number of months.

By aligning our efforts with Waterford Hospice, we are not only contributing to the crucial mission of offering comfort and solace during life's most challenging moments but also acknowledging the impact it has on the lives of our colleagues.

Our second beneficiary for the month of February was Една от 8 in Bulgaria. Една от 8 | One in 8 was founded by Nana Gladwish in 2013. Nana is a famous TV host in Bulgaria and breast cancer survivor. The organisation works with healthcare professionals, state authorities, patient communities, and other stakeholders to improve the Bulgarian healthcare system for those diagnosed. 

The team strives for a better quality of life and outcomes for the patients they care for. Една от 8 | One in 8 is funded by company and community donations to support its existence and activities. Our team’s support during February was more important than ever, contributing to keep their amazing services running in Bulgaria.

Over the course of the month, an incredible 79 members of our team around the world took part in a walk / run / cycle in aid of Waterford Hospice in Ireland and Една от 8 in Bulgaria.

CluneTech Cares donated a total of €790 to our dedicated charities of the month. Well done to all of our amazing colleagues for their participation this month.

February's CSR 5K Walk in honour of World Cancer Day

March’s CSR Spotlight: World Autism Awareness

Each year, we launch our CSR request form where our staff can suggest the charity and causes they'd like to see us support throughout the year. Following their feedback, we dedicated March’s CSR Spotlight to World Autism Awareness.

The main beneficiaries of the month nominated by our team included ABACAS School Kilbarrack in Dublin, Gowran National School Autistic Unit in Kilkenny, and Autism Today in Bulgaria.

Autism is a neurological difference that many people are born with which affects how they experience the world around them and how they communicate with others. While autism awareness has greatly grown in Ireland and globally in recent years, we are still a long way from having a society which truly understands autism. 

During the month of March, not only were we delighted to make a monetary donation to all three charities and causes, but we also had the pleasure of interviewing John McCarthy, Facilities Manager, CluneTech, and his son Adam, who we consider an honorary CluneTech employee.

For those who have had the pleasure of meeting Adam, they will be familiar with his bubbly and outgoing personality which brings so much joy to our HQ. Adam, who’s 27, has both autism and epilepsy, and was delighted to jump on camera and give us a unique insight into his life, his autism diagnosis and some of the many things he enjoys doing.

In Adam’s words, “Love will always come from the heart”. A massive well done to all who took part in last months CSR Spotlight of the Month and a special thank you to John and Adam for a truly inspiring interview in celebration of World Autism Awareness.

You can catch the full interview here today.

World Autism Awareness Interview with John and Adam McCarthy

CluneTech Cares: Supporting Kilkenny Ladies Hockey Club

At CluneTech, we're passionate about giving back to our communities and we are proud to support a number of fantastic local clubs in Kilkenny where our HQ is located, one of those being the Kilkenny Hockey Club's Ladies' Team.

Paddy Dalton, Business Development Manager at TransferMate has been coaching for the club for over three years:

"I've been working with CluneTech for 10 years now and started as a coach with the hockey club back in 2021. I really enjoy coaching because of the buzz seeing the girls reach and exceed their goals. It gives me great satisfaction to see the group training, playing matches, and sticking to the structured game plan. We're delighted to have had CluneTech on board as sponsors for the last 3 years and it has enabled us to grow our women's section to 3 teams. We can now pride ourselves on being one of the biggest female adult sporting clubs in the county, providing hockey for all levels ages and abilities."

Thanks to the club for giving us the opportunity to get behind them and a huge well done to Paddy Dalton who not only goes above and beyond in his role with CluneTech, but within his local community too.

CluneTech Cares, proudly supporting Kilkenny Ladies Hockey Club

CluneTech’s I.T Equipment Donation to St. John of God Primary School, Kilkenny

As part of our CSR Programme, CluneTech Cares, we were delighted to donate laptops to St. John of God Primary School.

Recognising the importance of technology in education, we have repurposed these devices to support the learning needs of students within our community.

This aligns with our dedication to sustainable practices, as we strive to effectively extend the life cycle of our technology resources while also supporting the next generation with the tools they need to thrive in their education.

A massive thank you to Norm Power for arranging this donation and to St. John of God's principal, Conor Gorey, and some of the school's pupils who visited CluneTech HQ to collect the donation.

Norm Power presenting our donation to St. John of God students and Principal, Conor Gorey

Martenitsi Charity Bazaars in Varna and Veliko Tarnovo, Bulgaria

On the 1st of March, our colleagues in Bulgaria celebrated Baba Marta, a Bulgarian holiday deeply rooted in folklore and culture, symbolising the arrival of spring and the wish for good health. 

To mark the holiday, our teams in Varna and Veliko Tarnovo organised annual charity bazaars in support of children with special needs. 

Thanks to our employees' contributions, a donation of 780 BGN was made to Karin Dom – a long-term CSR partner of CluneTech and one of Bulgaria’s most modern centres, providing a range of social, health, and educational services for children with special needs. 

Additionally, 600 BGN was donated for craft materials for the children at the Day Center for Disabilities ‘Daga’ in Veliko Tarnovo, ensuring that children and young people with disabilities receive rehabilitation and engaging activities that support their development and social integration.

Baba Marta Martenitsi Charity Bazaar at CluneTech

 

CluneTech Continues to Raise Awareness of Crucial Stroke Symptoms

'Fast Heroes 112' is a prevention program with one grand mission - to educate the world about the symptoms of stroke and the need for immediate action.

After the successful launch of the award-winning educational program in Varna last year, in 2024 we will continue our mission to raise awareness of stroke symptoms in another well-known school in Bulgaria’s sea capital – Foreign Language School Alexander S. Pushkin. The second edition of Fast Heroes 112 will take place from February to April involving 150 students from first to fourth grade who will share their knowledge about stroke symptoms and first aid with parents and grandparents.

Last May, 150 first graders from Geo Milev school were officially named Fast Heroes 112 ambassadors as they learned the symptoms of stroke and raised awareness of stroke prevention among their loved ones.

 

‍Fast Heroes 112 Campaign

Volunteering at CluneTech

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:

Baba Marta at CluneTech

In preparation for this year’s Baba Marta celebrations, over ten colleagues in our Varna offices joined forces using their CSR volunteer day to hand-craft some martenitsi that were later sold at our in-house and other local charity markets in aid of children with special needs. A great tradition and a great use of their Volunteer Day as our colleagues managed to make 1,690 martenitsi in just one day!

Daffodil Day 2024 with Claire McBride, Financial Services Account Manager at TransferMate

Speaking about her Volunteer Day, Claire said:

"Daffodil Day is a special day where we all unite to remember the loved ones we’ve lost to cancer, to honour the people in our lives who are facing cancer and to acknowledge the bravery of those that have fought and won their battle with cancer. I am very fortunate to work for a company that affords and encourages staff to use their volunteer day to get involved in fundraising activities of all kinds. I am proud to play my part today for the Irish Cancer Society."

Well done to Claire on her involvement in this incredible volunteering activity.

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July 14, 2025

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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CluneTech Celebrates 25 Years in Bulgaria

CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

April 28, 2026

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WeCan Awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards

Thursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.

This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂

Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:

“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”


John McCarthy, WeCan Project Lead, added:

“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”

The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.

Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.

WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.

About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.

About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment

About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.

Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.

CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.

For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech

Lauren.Cleere@clunetech.com

September 25, 2025

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CluneTech’s OneTeam Awards: Celebrating Collaboration, Innovation, and Excellence

At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.

A Legacy of Recognition: From Employee of the Quarter to OneTeam Awards

Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.

This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.

Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.

The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.

OneTeam Awards Over the Years

Creating Moments That Matter

From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.

As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:

“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”

Recognition Beyond the OneTeam Awards

While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:

• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.

• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.

• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.

• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.

A Culture Built on Recognition and Unity

At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.

June 4, 2025

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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CluneTech Celebrates 25 Years in Bulgaria

CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

April 28, 2026

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CluneTech Reaches Highest-Ever Ranking in Bulgaria’s Top 100 Employers

Wednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.

This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.

CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:

• Best Employer in Fintech for three consecutive years  

• Best Employee Recognition Strategy  

• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria  

These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.

About the Career Show Index

The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.

A 25-Year Journey in Bulgaria and Beyond

This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.

Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.

April 22, 2026

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5 Years at CluneTech - Interview with Philip Traynor

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.

What is your favorite thing about working in CluneTech / TransferMate

I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.

Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.

Who or what has inspired you the most during your time here?

I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.

What is the biggest change that you have witnessed in your time here?

The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.

What has been your favourite project to work on?

My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.

April 8, 2026

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