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CluneTech Social Spotlight: February 18th Edition

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Next Generation Analytics for VATConnect – Taxback International

Taxback International have just announced a major update for their VATConnect Platform – ‘Next Generation Analytics’. VATConnect is Taxback International’s advanced VAT Reclaim and Recovery Platform for Businesses. This latest update has seen the platform become even more advanced, introducing new features such as improved UI, new Ideation Portal, and an improved AI/ML tech stack.

Check out their post and YouTube video for more. Additionally, you can sign up for their upcoming webinar where the TBI Product Team will tell you all you need to know about the latest updates!

 

9 Ways That FinTech Has Changed B2B Payments – TransferMate

It can be difficult to notice a dramatic change when it creeps up on you but, there’s no doubt, B2B payments have been transformed over the last decade. On the TransferMate blog this week the team partnered with Andrew O’Garro and Axletree Solutions to deliver 9 valuable insights on how FinTech has impacted the B2B payments sphere. Among those insights are the instantaneity in payment transfers it affords, as well as the transparency in movement it offers. Check out their blog post for more.  

 

Gradguide Brand Ambassador Programme – Gradguide

We are all very excited here at CluneTech about the launch of the Gradguide Campus Ambassador programme! If you’re a student looking to get some hands-on experience with the Gradguide marketing team working on events and projects making a real impact on the company, then this is the perfect opportunity. Not only will you be helping your friends get jobs, but you’ll also be getting great CV content. This might come in pretty handy when you get priority access to Gradguide's partner companies when you graduate. Check out their post on LinkedIn and find out why you should apply to be a Gradguide Brand Ambassador!

 

2021 Gartner Market Guide for Multicountry Payroll Solutions – Immedis

Immedis has been positioned as a Representative Vendor in the 2021 Gartner Market Guide for Multicountry Payroll Solutions. The Immedis Platform has been recognised for its capabilities in complete payroll cycle management, advanced reporting, real-time data analytics, and #HCM integration. The Guide also provides recommendations for organizations to consider when selecting a provider for global payroll operations. Read the full guide here.

 

Series 2 of TBI Expert View – Taxback International

Wrapping up this week’s Social Spotlight is a second entry from Taxback International! Following the success of the first series, TBI have relaunched TBI Expert View with the first episode releasing this week. In Episode 1 of Series 2 –TBI Expert View, Lisa Dowling, Senior Global Director – Head of Indirect Tax, Advisory and Compliance and Joe Healy, Chief Strategy Officer discuss the ‘Tail End of the Storm’ and the practical implications of Brexit for our customers.

 

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 17, 2022

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Taxback Group Becomes CluneTech

February 15, 2022

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“Coronavirus Did Not Have Any Direct Impact on Our Business” - Terry Clune

The last few months haven’t been easy by any means. We have been, and continue to be, faced with unprecedented and ever-changing challenges due to Covid-19. At CluneTech, we’re extremely lucky to have amazing leaders and a workforce that has continued to collaborate, innovate and deliver, while adapting to the new situation very quickly.

But what’s the secret behind our success? Terry Clune, Founder and CEO of CluneTech, met exclusively (and virtually) with Economy.bg to share some valuable insights about how CluneTech has adapted to the Covid-19 pandemic and his inspiring story of building a sustainable business from scratch.

Mr. Clune, has how the Covid-19 pandemic affected your business in Bulgaria and did you have to cancel any projects?

Terry: Coronavirus did not have any direct impact on our business. The services we provide are global, we’re not specific to one region or one industry and we provide a range of different financial services, mainly to global companies so our global business has not really stopped to any major extent.

We’ve been very successful at continuing to trade during the pandemic because of our tremendous team of people in Varna and across the world who are very committed, very experienced and very capable. We appreciate the work that all of our team have done across the world in getting through this difficult time.

What were the main challenges for CluneTech in Bulgaria to adapt to the new situation?

Terry: Coronavirus has been challenging for every business across the world and it would have been more challenging for us but we adapted what we do very quickly, we were able to move our team to remote working very quickly. All of our teams are now working successfully from home and I expect that will continue to some extent into the future. Regarding working from home there were some expectations.

I expected that working from home would have an impact on our team’s productivity but I’m very thankful that our team really got focused and straight back into their work and from what we’ve seen most people have been even more productive in working from home. They’ve really gotten behind the business during the coronavirus pandemic and we’ve managed to get through it successfully thanks to everyone playing their part.

Are your staff still working from home? is remote working something you plan to continue in the future?

Terry: For us it’s not really about whether we work from home or work in the office. Simply, it’s important for us that people are able to do their job wherever they are, be they at home or at work, it doesn’t really matter. I think into the future, I imagine many of our people will probably work half the time from home and half the time from the office. Remote working will definitely be an option, yes.

It won’t suit everybody but for those who wish to have that facility and are able to continue to perform it will definitely be a key option. I think it will be good for people and their lifestyles. Not having to commute or commuting less will mean more time at home with family for people. These are all valuable benefits for people and it’s definitely something that we’re keen to support into the future.

What type of roles does CluneTech offer in Bulgaria?

Terry: Over the nineteen years now that we’ve been in Varna the work that we do has changed. It used to be very administrative and many of the people at the beginning of our business were involved in administrative roles. Now many of those roles have changed. They have become more expertise orientated, expertise in payroll, expertise in payments, expertise in taxes etc.

We also have a much larger technology team now than ever before. We currently work with nearly 150 people in technology across Bulgaria. Ultimately, the work here has changed from administrative to using technology to provide the services and with that roles and jobs are changing too. Many of the administrative people have now learned new skills and have developed into much higher technology/ higher skilled positions in our business. So right across our business the work has changed and now more than ever we need highly skilled people. I’m delighted that so many of our team leaders today have grown within the business and have learned and adopted the latest skills.

Do you think that western companies will move away from South East Asia and move to Eastern Europe because of the Covid-19 pandemic? And could Bulgaria benefit from such a trend?

Terry: I think Bulgaria has done an extraordinary job of keeping the impact of the coronavirus very low in the country. One of the lowest contagion rates in Europe and is clearly a very safe place now and will be into the future to be doing business. The government have absolutely taken this issue very seriously and all the people too have taken it very seriously. Considering this, I think that Bulgaria can be a potential location for any company that is planning to relocate their business from Asia to Eastern Europe.

How would you compare Bulgaria to other countries that you are operating in and do you see any challenges or other opportunities here?

We’ve always said that Bulgaria is a great place to do business. For example, most recently I’ve seen that wherever I go around Varna the internet connections are so fast. I read recently that Bulgaria have one of the top three internet speeds in the world. So they’re clearly very forward-thinking in terms of technology and in terms of things that really matter to people and to businesses.

I think over the last nineteen years I’ve seen dramatic improvements and in terms of the confidence of people there’s been a dramatic increase and also huge positive improvements in the way things are managed here. I’m sure not everything is perfect here, just like any country, but I’ve seen huge improvements in the local economy and local area and hopefully, that can continue forward into the future.

In terms of the Bulgarian people that we’ve been able to recruit and lead our teams here, they boast a wide range of skills from engineering to customer care and languages. There are very smart people here. It’s enabled our business to really grow technology wise and customer care wise across the world. Yes, there’s a lot of competition in Bulgaria and Varna to hire the best people.

We recognise that we want the best people to be working for our business and we’re very fortunate to have a fantastic team here and that’s what has enabled our business to be so successful. We also have a very strong and growing relationship relationships with local universities in Varna and in Veliko Tarnovo that has enabled us to identify people.

Recent surveys of EY and Brookings Institution showed that employers in many countries are speeding up plans to automate their businesses as workers are forced to stay at home during the pandemic. Do you think automation in business will reduce the need for staff in CluneTech?

I think that this is not something that smart people should be concerned about. In our business, nineteen years ago, it was very non-automated and since then we’ve brought more and more automation to our business but our business has also grown more and more in terms of the number of people. The work that we do is no longer administrative, it’s more technology-enabled which leads to, for many people, more interesting work, more skilled work and more higher value added work.

For people who are willing to learn the more modern and updated skills, automation should not be a worry. Increased automation is definitely happening and our business would be a prime example of the impact of automation on services. I need and want our team to be learning the new skills and to be able to do the technology-enabled jobs.

Again, in our business, we’re not just focusing on one customer or one region. Our services are global, we’ve got customers in virtually every country in the world so it’s really about using the technologies available to provide the best service possible and having the best people driving that forward.

How will this crisis transform the software/fin-tech industry in the long-run?

Fintech and financial business is very much changing to using more technology enabled services and we’re very much at the forefront of that. For example, in the payments space with TransferMate we’re building really cutting edge technology to help companies to manage their global payments. Our business in Varna is a combination of technology-enabled services and services which have a high degree of expertise in areas such as global payroll.

For example, we manage the global payroll for Uber and for Harvard from Varna. We manage global VAT tax for IBM and Google from Varna and we provide global services for hundreds of thousands of students who for example, study in North America. We provide tax return expertise to all their universities, so we are doing very significant and important work.

Also, Benamic our sales-promotion service will provide technology marketing services to very large companies like Canon. All of these services need technology but at the same time they need a very high degree of customer care and being able to do both of those things, technology and customer care together is why we continue to be very successful.

Really all of our services are driven by technology and we’ve got very strong technology people in our business in Bulgaria, a couple of which have strong expertise in customer care.

You have gone a long way from your student years, returning from a summer in Germany and establishing a company in the kitchen of the family home. What’s the secret to building a sustainable business? What lessons have you learned along the way?

There’s a couple of important things people should think about in terms of that. I’m from a farm in rural Ireland, my parents encouraged me to start business when I was young. The first business I started was when I was eight years old. I used to collect fertiliser bags, plastic bags from farmers and I would fold them neatly and sell them to wood merchants who used them to sell firewood in. This was a great business for me as an eight year old as I was able to purchase my first bike, a yellow BMX bike. However, the biggest business lesson I learned was when I was nine years old.

My business went bust when another farmer’s son saw what I was doing and ended up getting a better bag than mine to sell, a see through bag so people could see how much firewood was inside. He ended up taking all my customers as he was able to sell them this better bag and he put me out of business. This was a really, really valuable lesson for me. As I was busy with my yellow BMX bike cycling around every Saturday and Sunday to all my farmers collecting the bags, I would also spend my money on chocolate.

Breakfast on a Saturday morning would consist of Snickers bars and I really felt like a cool dude. But I had gotten lazy and a bit complacent, while the kid competing with me asked the customers what he could do better and ended up sourcing a better bag. I lost all my customers then and as a result my business stopped.

There’s always opportunities to see how things can be done better. That was a very important lesson for me. You also need to surround yourself with positive people. People who are progressive rather than people who will hold you back or be critical or negative. In Varna, we’ve been very fortunate to hire an extraordinary team of people. Having fantastic people around you is a key to success for any business.

The number one of course is to be hiring the best people, be that in Ireland or in Bulgaria. We expanded our business to this extent by asking the customers ‘what can we do for you?’, ‘how else can we help?’, ‘what can we do differently or what can we do better?’ and as a result of those questions we now have many different businesses within the Group. If something changes for one business or the market changes, we are not just reliant on one company. Having a series of different businesses takes away an immediate risk.

The lesson here is that what any business must do, no matter if they’re Bulgarian or Irish, is to continue to find out from your customer what they want and stay on the pulse and keep you’re your eyes open for new opportunities because business changes all the time and the second you stop looking at how you could do better you’re going to be finished. The secret of a successful business is constantly wondering ‘how can we do this better?'.

Do you think ambition or talent matters more for success?

I think success is like Einstein says, 99% hard work and 1% talent. I think talent comes from hard work. Some people are naturally talented but for most people by working at something you can become talented at it. That’s what I tell my kids, I have five children, three boys and two girls and what I would be saying to them would be by working hard at something you can become talented at it.

Be it learning to play chess or play a sport, yes some people are naturally talented at those things but by working hard, putting the effort in and continuing to try you can become talented and it’s the same in business. Lots of people have talent but don’t use it so it goes to waste. It’s the people that are moderately talented but put the effort in that become hugely successful. It’s all about making the effort.

Private school or state school?

All of my schooling was in public schools. I think in Europe, for most countries the public school system is very good. I’m not sure what it’s like here in Varna but the EU would be very supportive of Ireland, ensuring that we don’t need to have huge fees for private education.

The university sector in Ireland too is ultimately, not crazy expensive compared to places like America. I think Ireland and Bulgaria have much in common in the education sector. The public system in both countries is what most people use and in general, it’s a good system.

Should young people go to university or go straight into work, what do you think provides a better experience?

I’ve met many people who were successful in business without going to university but I know a lot of them would feel at a disadvantage having not gone to university. University gives you, if anything, confidence. Confidence from getting through it. Many of the people I’ve met in business that have been successful but didn’t go to university would usually say that if they had one regret it would be not going to or not finishing university because of the confidence that it can bring you.

In Ireland now and in Bulgaria, there are very high rates of people going to university which is hugely valuable for the economy into the future. I would be encouraging everyone if possible to try and finish your 3rd level education even though it’s not always easy to do, it brings you such confidence in the long term.

February 15, 2022

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CluneTech Social Spotlight: January 21st

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

Care @ Work - Immedis

Immedis are partnering with HRCongress and holding a complimentary Forum discussing how Global Payroll can play a role in discussing Diversity & Inclusion in the workplace. In this free webinar, how crucial pay equity is to Diversity, Inclusion and Belonging as well as how the measurement of pay can help to ensure we move towards actual pay equity, will all be discussed. Care @ Work will take place on the 3rd of February from 15.00 – 16.30 UK and you can register for free now: https://bit.ly/3rvra4r

How to Get your Australian Tax Refund - Taxback.com

In November 2021, Taxback.com played a huge role in getting the Australian High Court to rule the ‘Backpacker Tax’ invalid for citizens from certain countries. The Australian Tax Office (ATO) has now released guidance on how backpackers can claim their tax refund. In their latest blog post, Taxback.com break down that guide and tell you everything you need to know about the latest developments in the backpacker case.

The Great Migration? The Great Resignation? - TransferMate

Curious about what the future of work may look like and what that could mean for international payroll? The 'Great Resignation' theory (closely followed by the 'Great Migration') has quickly become part of the public consciousness, and both promise to change the face of international payroll. On their blog this week, TransferMate took a closer look at the evidence surrounding these theories to deduce what the future of work really looks like and what the implications will be for employers with international payroll.

Upcoming Career Fair - Gradguide

After the success of their inaugural Career Fair last September, Gradguide have announced their next event, taking place virtually on Thursday, February 24. Already an incredible line up of companies have been announced for the event, including Immedis, Workday, Spendesk, Slack, Chargify, and many more. This is a must attend event for any student or recent graduate looking to land their first role in tech! Additionally, Gradguide just announced their brand new Refer a Friend Programme where you and a friend could win €500 each month simply by recommending them to Gradguide – Click here for more.

Ultimate Guide to Non-Resident Taxes in the US - Sprintax

Sprintax specialize in making tax as straightforward as possible to newcomers in the US. Thus, with tax season in the US fast approaching, Sprintax are on hand to answer all your pressing questions. Their ultimate guide will cover everything you need to know from:

  • Who has to file
  • Tax exemptions
  • How to reduce your tax bill
  • Important documents

And much more!

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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CluneTech Social Spotlight: February 4th

Welcome to our CluneTech Social Spotlight Series – a fortnightly roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.

..And don’t forget to like and share the wonderful content being produced across the Group!

 

Don’t Miss Out on Claiming your Work from Home Tax Relief!Taxback.com

In the Irish Examiner last week, Barry Cahill and Taxback.com discussed the findings of their recent survey which revealed that only 17% of respondents have claimed their work from home tax relief. The relief allows people to claim back 10% of electricity and heating, and 30% of their broadband costs, apportioned over the number of days worked from home over the course of the year. The article also debunks widespread myths such as the relief not being available to those that share bills.

“Almost half of those who took the survey believed that the relief wasn’t available to those in house shares." – Barry Cahill, Taxback.com

Lastly, the article talks about how to claim back your tax relief, detailing all the steps involved.

 

Driving Merger & Acquisition SuccessImmedis

To boost revenue, acquire a competitive advantage, target new prospective customers, and widen access to the talent pool, an increasing number of businesses are pursuing global expansion. Consequently, mergers and acquisitions are becoming increasingly common.

But how does M&A activity impact global payroll and how can payroll teams assist in the expansion process? Those questions and more are answered in Immedis’ latest e-book “Driving Merger &Acquisition Success: Leveraging Global Payroll as a Strategic Asset”. This e-book provides payroll professionals with practical tips and best practices that help ensure success, compliance, and timely payroll delivery.

 

New Year, New Look. Reintroducing Sprintax!Sprintax

Have you noticed something a little different about Sprintax lately? Towards the end of last year, the Sprintax team launched their new brand to great excitement and wonderfully positive feedback. The aim behind this rebrand being to reflect the growth that has occurred within their products, technology, and team over recent years, as well as their proven customer centric approach. Check out Sprintax’s latest blog post for more information on their recent changes and why they made them.

 

Taxback International and Flexso PartnershipTaxback International

Some very exciting news emanating from Taxback International last week as they announced their brand new partnership with Flexso. Flexso is a strategic end-to-end partner for smart SAP solutions, both on-premise and in the cloud.  This partnership will see the integration of Flexso’s end-to-end SAP implementation management solution with Taxback International’s VAT reclaim and VAT compliance automation platforms.

“We feel very fortunate to be working with Flexso. We know the team at Flexso are passionate about delivering digital transformation to their clients and I feel both our clients will benefit greatly from this partnership”. - Todd Brennan, Head of Business Development Central Europe, Taxback International.

For more on this announcement check out Taxback International’s LinkedIn post by clicking the title of this entry.

 

The Value of a ‘Gift with Purchase’ CampaignBenamic

In a recent update Benamic, our award winning promotions agency, discuss the positive impact on consumer brand loyalty that can be derived from running a ‘Gift with Purchase’ campaign. Expanding on research conducted by Harris Interactive where 90% of consumers that received a free gift stated that they be ‘somewhat likely’ to purchase from that brand again, Benamic discuss how to effectively run such a campaign. Read about what our promotions experts have to say before running your next ‘gift with purchase’ campaign.

 

And that’s this week’s Social Spotlight roundup… Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. And check back in two weeks’ time for the next CluneTech Social Spotlight!

February 15, 2022

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15 Years at CluneTech- Interview with Tsvetelin Salutski

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Tsvetelin Salutski, Database Programmer at Transfermate. He has been on our team for the last 15 years.

What is your favourite thing about working in CluneTech?

Working with smart people. Being able to learn from them. Having the opportunity to grow and develop my skills and competences.

What has been your biggest achievement or highlight since joining CluneTech?

Without a doubt, this is the Automatic Submission Validator (ASV) tool at Benamic. I played a key role in the design and development of this highly complex system. Its unique validation algorithm enabled Benamic to automatically process and validate hundreds of thousands of registrations at scale.

What is the biggest change that you have witnessed in your time here?

From a technology standpoint, migrating our infrastructure from the Ireland data center to the cloud was one of the most significant milestones for the organization. It was very complex and high-risk transformation that required collaboration and resilience from everyone involved.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

13 years ago, I was handed a folder, “Tsveti, congratulations on your new role. These are the documents for your new project. On Wednesday, you’re flying to London to meet the client.” That was how my first project as a Business Analyst began. I had no idea what I was getting into, but despite the initial shock, I pushed through with hard work. It paid off with a successful delivery and recognition from the entire team. ‍

What has been your favourite project to work on?

The projects where I learned something new and was genuinely challenged. In the end, the satisfaction of getting the job done was always what motivated me most.  Dopamine(Венозно)😊  ‍

Do you have advice for someone who is just starting their career in CluneTech?

Always give 101% at work. Take ownership, make decisions, take responsibility, move on and get the job done! Don’t get used to seek validation for everything you do. Don’t be afraid to fail. Be curious and don’t run away from challenges—this is how real growth happens. When you consistently show commitment and deliver your best, recognition and success don’t need to be chased, they come naturally as a result of your continuous effort and attitude.  ‍

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5 Years at CluneTech - Interview with Yoanna Lyubenova

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Sprintax's US Tax and Payroll Expert, Yoanna Lyubenova who has been on our team for the last 5 years.

Favourite thing about working in CluneTech

My favorite thing about the company is the team I work with, who supports me, and the freedom we are given to offer ideas and be innovative in what we do.

What has been your biggest achievement or highlight since joining CluneTech?

My biggest achievement is the fact that I started working in the company while I was still a student and managed to continuously learn, improve and take on new responsibilities in my role. As a highlight, I would probably say the fact that I started my journey on becoming an IRS enrolled agent.

What is the biggest change that you have witnessed in your time here?

The biggest change so far has been the growth of our team. When I came, there were only 5 of us, now we’ve expanded, and continue to grow. Over time, we’ve been granted more responsibilities which allow us to learn new stuff and give us an opportunity for carrier development.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Talking in front of an audience – all introverts will understand. I was super concerned and overwhelmed by the fact that I will be onboarding new clients and making calls with already existing partners. I just decided I’ll continue challenging myself until I felt comfortable doing it. Over time, it indeed started becoming easier and easier to do it daily.

What has been your favourite project to work on?

Our partnership with FIFA on World Cup 2026.

Do you have any advice for someone who is just starting their career in CluneTech?

My advice is – try socializing with as many people as possible. Everyone here has unique knowledge and skills, so you can learn something useful from everyone. Being reliable - consistently meeting commitments builds trust faster than occasional standout achievements. Focus on learning and don’t be afraid to ask questions.

June 24, 2026

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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5 Years at CluneTech - Interview with Philip Traynor

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Philip Traynor, Senior Business Development Manager, who has been on our team for the last 5 years.

What is your favorite thing about working in CluneTech / TransferMate

I know it’s a cliché and it’s been said before, but it’s 100% the people. I’ve met some awesome people here. Some have moved on and some are still here, but they most certainly make the role interesting, to say the least. You meet so many different types of characters in sales that it’s bound to make life more intriguing.

Also, the fact that we are very innovative. Some of the new products we’ve introduced over the last few years really help us stand apart from the competition.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I’d say reaching the 5-year mark in Higher Ed is a highlight 😊 But probably being part of the signing of our largest client to date in Education, UBC.

Who or what has inspired you the most during your time here?

I feel a lot of inspiration comes from within yourself, though I’ve also learned a lot from the people around me here. To be truly inspired, I feel you must discover what you want to achieve from a certain goal and then go and get it.

What is the biggest change that you have witnessed in your time here?

The enormity of the company! 😊 From when I started 5 years ago until now – the number of clients we have brought on board, the new products brought to market, and the sheer volume of funds that we have seen growing and growing has been amazing.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

It was probably more of a personal challenge when my mother passed away. I had been working here less than a year when we got the bad news. What made it slightly easier was the fact that my Commercial Director and Team Lead at the time both arrived unexpectedly at the funeral, which in turn made my return to work a lot easier. That is something I will always remember.

What has been your favourite project to work on?

My favourite and biggest has to be UBC – from the team of people working on this on both the TM side and the UBC side, to the learnings I had over that 3-year period, which will always stand me in good stead in the future.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Just enjoy it – learn the product and believe in yourself. Work hard and your efforts will be recognised. It will be noticed and you will get to where you want to go within TransferMate if you follow those simple tips.

April 8, 2026

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Strengthening VAT Expertise: The First Year of Fintua Tax Academy

At CluneTech, continuous learning is at the heart of our culture. In 2025, CluneTech’s subsidiary Fintua launched the Fintua Tax Academy, a comprehensive training programme designed to equip colleagues with deep knowledge of EU VAT, practical skills, and the confidence to tackle complex challenges in their daily work.

The goal of Fintua was to create an internal training series that goes beyond theory. While external courses exist, developing an in-house programme allows the content to be tailored to real-life scenarios and business-specific challenges, ensuring every session is directly relevant, practical, and immediately applicable.

“Our aim was to show that behind the Excel tables and daily routines, there is so much more to understand and appreciate. Participating in this type of training reshapes the way colleagues think about their work, the value they create, and how they collaborate across teams,” explains Péter Árpás, the main driver of the programme.

From April to October 2025, the Academy hosted seven sessions - two in-person and five online, covering the EU VAT system, legal background and EU Court decisions, and practical examples from advisory experience. The series concluded with a final exam in late November, consisting of more than 60 questions. Out of 70 participants from Bulgaria, Ireland, and Hungary, 40 successfully participated in and passed an exam, with 21 achieving results above 80%.

A graduation ceremony in Varna this February marked the successful completion of the exam, with top performers recognized for their exceptional achievement.

Building on the success of the first year, Fintua is already preparing its 2026 programme. The next edition will be even more practical, featuring new lecturers and an open invitation for anyone who wants to participate, regardless of previous involvement.

Beyond its global reach and automated, highly integrated platform offering a full suite of indirect tax solutions, Fintua’s VAT Academy adds one more key advantage: the deep VAT expertise of its long-term professionals, handling complex VAT cases for clients such as Nestlé, Google, IBM, Mondelez, and many others.

The Fintua Tax Academy demonstrates CluneTech’s commitment to investing in our people. Beyond providing essential knowledge, it fosters professional curiosity, strengthens collaboration across teams, and empowers colleagues to step into advanced roles.

At CluneTech, growth is a team effort, and initiatives like the Fintua Tax Academy ensure that every colleague has the tools and confidence to progress their development.  

Fintua are currently hiring in various roles across our global teams in Tech and Finance. See their current vacancies at https://fintua.com/careers/.

February 26, 2026

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5 Years at Sprintax- Interview with Viktoria Kurteva

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.

What is your favourite thing about working in CluneTech / Sprintax?

My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.

What has been your biggest achievement or highlight since joining CluneTech / Sprintax?

‍Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.

What is the biggest change that you have witnessed inyour time here?

‍The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.

What is the greatest challenge that you have faced inyour time here and how did you overcome it?

‍One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.

Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.

What has been your favourite project to work on?

I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.

Do you have advice for someone who is just starting their career in CluneTech / Sprintax?

My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.

December 18, 2025

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CluneTech Cares Recap

CluneTech Cares

CluneTech Cares is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability.

It has been a busy quarter and we're delighted to see some in-person fundraisers taking place again! Check out some of our latest activity below.

Sport Sponsorship

This quarter, we were delighted to sponsor the purchase of new equipment for the u10 Kilkenny Ladies Football Team. The request came from an employee who volunteers as a coach for the u10 team in their spare time. Despite often being overshadowed by Hurling in Kilkenny, the sport of Gaelic Football is growing in popularity at an underage level and the club is thriving in numbers. However, they do not have a pitch to call their own and rely on fundraising for pitch rental and the purchase of training equipment. We wanted to help the Kilkenny Ladies Football Team keep the momentum going and to be able to continue to provide this important outlet for young local girls.

We were also delighted to support the Kilkenny International Masters Basketball tournament which took place in March. There were 28 teams from Ireland, UK, and Spain participating in Men's and Women's over 40s and over 50s matches. The tournament was a great success, with the Kilkenny Men's over 50s team winning their section, the Kilkenny Women's over 40s team winning the plate, and the Kilkenny Men's over 40s team placing as the runners up in the competition overall.

Kilkenny Masters Basketball Tournament

Another Donation to Karin Dom's Therapeutic Centre

In 2021, we were honoured to participate in another fantastic fundraiser for the community of Varna, Bulgaria. CluneTech made a significant donation to support Karin Dom's long-standing dream: the construction of a new Therapeutic Centre for children with special needs. At the start of this year, with construction on the new centre finally coming to an end, CluneTech made another vital donation of €4,000 to support Karin Dom. This donation will be used to install air conditioning in the Ergo Therapy and Physio Therapy rooms of the new centre.

Set in the beautiful city of Varna, Karin Dom's new building which is expected to open in September this year, will give children with special needs from the Northeast of Bulgaria access to vital therapy that will help them to grow in strength and confidence.

Kilimanjaro Direct

At the beginning of this year, an employee brought to our attention the work of an incredible charity called Kilimanjaro Direct. Established in 2005 by Sheila Ryan in response to the stark poverty she witnessed while on a trip to the area, Kilimanjaro Direct provides food and education for over 125 children. Additionally, the charity has helped to build 10 houses and a primary school in the area. CluneTech Cares gladly donated €500 to help the charity to continue their amazing work in Kilimanjaro.

Vinitsa Children's Medical Centre

Vinitsa Children's Medical Centre is the largest facility of its kind in the Northeast of Bulgaria, providing medical care and rehabilitation to premature babies and children with neurological and orthopedic problems.

A long-time partner of CluneTech Cares, the medical centre recently embarked on some vital renovations, a project that we were more than happy to support. With this year's donation of €5,000, our partners from Vinitsa bought two air conditioning units, a portable oxygen concentrator, a neonatal pulse oximeter, and a patient monitoring system.

Over the past several years CluneTech has donated close to €12,000 to the Vinitsa Medical Centre. These donations, coupled with contributions from our employees, have helped the centre to purchase important equipment such as hospital beds, therapeutic chairs, baby monitoring devices, and more.

The Team at Vinitsa Children's Medical Centre

Monere Development's Thriving Teens Programme

For the third year running, CluneTech Cares are delighted to sponsor a space for one teenager to take part in Thriving Teens by Monere Development. This space was opened up to CluneTech employees who were invited to nominate a teenager to take part.

Thriving Teens by Monere Development is a programme that supports teenagers by giving them the ability to navigate their own path. They believe that every teenager has the potential to achieve their ideal life and have created this programme to focus on life, social, and practical skills that will allow them to be at their best.

This year's programme is taking place from July 12-14th and more information can be found at www.thrivingteens.ie

Volunteering at Gavroche Shelter

Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche Shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.

Volunteering at Gavroche Shelter

Help for Ukraine

A group of our employees recently used their CluneTech volunteer days to sort donations at the local Ukrainian Centre in Varna, Bulgaria. They also helped buy and deliver food, water, and hygienic supplies on behalf of the company.

Here's what one of our volunteers, Gocho Gochev, an Operations Manager at TransferMate, had to say;

"I have used my volunteer day to help buy provisions (food, hygienic supplies, etc.) for the refugees in Varna, Bulgaria. It was very useful to be able to avail of the volunteer day as it allowed us to fully focus on doing what needs to be done in order to help.

Almost all of the refugees who are escaping the war in Ukraine are mothers with children that need help and support in these tough moments. This is the least that we can do for them. I would help again if needed."

Many more of our people around the world are contributing at a local level too. As the situation in Ukraine continues to worsen following the invasion by Russia, we as a company continue to look for ways to help those affected by the conflict.

CluneTech Employees Volunteering at the Ukrainian Centre in Varna

Daffodil Day

CluneTech Cares closed out a busy Q1 by coming together to raise money for the Irish Cancer Society on Daffodil Day. Employees were asked to either take part in a 5K challenge or to host a coffee morning with their team. For each employee that took part in either of these activities, CluneTech donated €5 to the Irish Cancer Society. It was incredible to see so many people take time out of their busy schedules to take part, and to help us raise money and awareness for such a meaningful cause. Together, we raised €300 for the Irish Cancer Society!

Daffodil Day at CluneTech

We have another busy quarter ahead for our CSR programme. Follow us on social media and never miss a CluneTech Cares Update!

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July 14, 2025

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Volunteering for the Bulgarian Red Cross

Volunteer Day at CluneTech

CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.

The addition of our Volunteer Day for our employees has enhanced the reach of our CSR programme, CluneTech Cares. Our intention with this addition is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.

In March, CluneTech employees from all over of world used their volunteer day to support causes close to their hearts such as donation of computers to local high schools (Yordan Keranov), doing arts and crafts with children with disabilities (Emilia Simeonova and Yoana Grigorova), or making donations to refugees following the Russian invasion in Ukraine (Gocho Gochev, Desislava Chervenkova, Artur Balyan, Kaloyan Keranov and others).

Check out this recent examples of how our employees Ralitsa Mladenova and Galina Kirova used their volunteer day.

 

Volunteering for the Bulgarian Red Cross

On 23rd March, Galina Kirilova and Ralitsa Mladenova from our Veliko Tarnovo team used their Volunteer day to support the regional department of the Bulgarian Red Cross in the city. Both ladies participated in the initiative “Children Help Children” organized by the Ministry of Education together with the Bulgarian Red Cross. This initiative was set up to help collect essential goods that will be sent to Bulgarian Sunday Schools in Ukraine (there are 63 Bulgarian Sunday Schools in Ukraine, attended by over 10,000 children). Ralitsa, Galina, and the Red Cross volunteers accepted the donations from schools in the area, recorded and organised the supplies, and prepared them for shipping to the children in need.

“It was so fulfilling to be part of this campaign. We all can make a difference and we are lucky our employer supports us in that.” - Ralista Mladenova

CluneTech Employees Volunteering with the Bulgarian Red Cross



Read more about our CSR programme, CluneTech Cares, and keep an eye out on our social media for more volunteer day stories.

 

 

July 14, 2025

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Volunteer Day at CluneTech

CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.

Why We Introduced a Volunteer Day? 

We are passionate about giving back to our communities all over the world and the aim of our Volunteer Day is to empower our employees, as individuals, to give back within their local communities.


Our intention is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.

The addition of our Volunteer Day has already enhanced the reach of our CSR programme, CluneTech Cares, in fact check out this recent example of how TransferMate employees Daniela Tsoneva and Toni Ivanova each used their volunteer day:

Volunteering with Gavroche Shelter in Varna, Bulgaria

Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.

Daniela Tsoneva and Toni Ivanova from our TransferMate team using their Volunteer Day to help the girls from the Gavroche Shelter.

CluneTech Cares

This year’s Group rebrand faced us with another challenge - renaming #TaxbackGiveBack, our Corporate Social Responsibility Programme. Since the launch of the programme in 2007, one thing always stands out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.

CluneTech Cares is a great representation of what we are – a team of truly caring individuals, giving their best to support and add value, not only to our customers and our team-mates, but also to the communities in which we live and operate!

CluneTech Cares is an award winning programme, picking up the award for ‘Best Use of CSR’ at the 2021 HR Management & Leadership Awards. In 2021, we supported 34 different causes across the world.  These included the likes of the Irish Cancer Society, Karin Dom, Race for the Cure, A Very Special Place Inc, MS Ireland, Jack & Jill, E-ducare and many more.

Want to find out more? Visit the CluneTech Cares section of our website.

July 14, 2025

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CluneTech's Career Counselling Program

For a fourth year in a row CluneTech’s career counselling program is taking place in Varna High School of Commerce during the academic year 2021-2022. The program aims to help young people to acquire and develop specific skills that will help them get the best out of their career exploration, job search and job application processes. With the help of experienced HR professionals and guest lecturers, the students will learn how to create impressive CV and video resumes, how to prepare for job interviews and, how to find the most compelling job offers on the market.

Over the years CluneTech has organized numerous career events with other local high schools and universities, such as Open Door Days in our offices in Varna and Veliko Tarnovo, Manager for a Day, and many more. All participants in our career counselling program are invited to join a designated Facebook group where we post weekly career counselling advice, inspiring guest interviews and regular updates about any internships and entry level roles in our group of companies.

In 2019 our Career Counselling Program captured the “Innovation in Talent Education” Award at the second B2B Media Employer Branding Awards which celebrate the companies in Bulgaria with the most innovative HR strategies.

We could not be any happier with the results of our program so far. Each and every student that took part excelled and many eventually ended up becoming a part of the CluneTech team.

Our career counselling program, as well as our internship and graduate programs are designed to offer new, young talent the opportunity to learn and grow in an innovative and collaborative environment. With this in mind, we would like to remind you that CluneTech is open to candidates with no experience. As long as you’re driven and willing to learn, we’ll train and support you to become an important member of our team and achieve your full potential.

If you are willing to bring your ideas to the table and are always looking to develop your skills and contribute to making business better, explore our career opportunities as we would love to hear from you!

Kristina Ilieva, Marketing & Communications Specialist at CluneTech, Chatting with a Prospective Candidate at a University Career Day

 

July 14, 2025

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CluneTech Supports Temple Street’s Pet Therapy Program

For the past 6 years and counting we have been proudly sponsoring the Pet Therapy Programme in Temple Street Children’s Hospital, Dublin. This programme helps to provide respite to patients during their stay in Temple Street whilst giving them something to look forward to during the week. We decided to take a trip up to Temple Street to get an insight into the work that these two wonder dogs do for the patients.

Our Engagement and Communications Officer, Rachael O’Shea met the two amazing dogs, Buster and Schui and their owner Jeanette Gregg. Jeanette was a part of a group, the Dublin Dog Training’s in Swords, County Dublin doing obedience training with Buster and Schui when she first got the idea to become a pet therapy dog owner. Jeanette met someone who had a dog in a yellow coat and asked them about it. It was here that Jeanette decided to get involved, she first started working in a nursing home and then later moved onto Temple Street Children’s Hospital. Buster and Schui help to take the children’s minds off the sometimes very difficult situations that they face. These two wonder dogs give both the families and patients something to enjoy and smile about when they arrive each Thursday with their owner Jeanette Gregg and Julie Collins who is a play specialist in Temple Street. It was truly inspiring to see the smiles and joy that these two dogs create and we are delighted to able to sponsor this programme for the past 6 years and hope to continue doing so in the future.

July 14, 2025

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Our Most Recent CSR Activities

CluneTech Cares is the new name of our CSR Programme.

This year’s Group rebrand faced us with another challenge - the rename our Corporate Social Responsibility Programme #TaxbackGiveBack. Ever since the launch of the programme in 2007 one thing always stand out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.

CluneTech Cares is a great representation of what we are – a team of truly caring individuals giving their best to support and add value not only to our customers and our team-mates but also to the communities in which we live and operate!

Race for the Cure

In October 2021, CluneTech took part in the Race for the Cure 2021 event. Race of the Cure is Europe’s biggest sporting event for women’s health. It helps to raise money and awareness for Breast Cancer Research. It was incredibly important to us that we participated in this event as cancer has impacted so many of our lives. It was amazing to see over 50 employees register and take part!

CluneTech Employees Taking Part in the Race for the Cure Event

Golf Tournament for A Very Special Place Inc.

A Very Special Place Inc. provides a comprehensive network of programmes and services for people with intellectual and development disabilities and their families. With the guidance and support offered by AVSP, people of all ages find opportunities to achieve independence and self-fulfillment. We were approached by an Immedis employee who told us all about a golf outing hosted by and raising money for AVSP. Having heard all about the event and the services AVSP provide, we were delighted to sponsor a team of Immedis employees to take part.

Immedis Employees at the Golf Tournament for A Very Special Place Inc.

Jack & Jill’s Up The Hill Challenge

We're absolutely delighted to have taken part in Jack & Jill's Up The Hill challenge again this year. By taking part and sharing their “Up The Hill” pictures on Workvivo, our employees not only had the chance to win some amazing surprises but also to represent the hill that the children of Jack & Jill climb each and every day, and to show solidarity with their families. Furthermore, CluneTech covered a €5,000 participation fee for our staff which goes toward providing crucial care to the Jack & Jill Foundation and the children who are relying on home nursing services.

CluneTech Staff Taking on the "Up the Hill" Challenge for Jack & Jill Children's Foundation

“Investing in Human Capital to Invest in the Future of Karin Dom” Programme

CluneTech and Karin Dom in Bulgaria have launched a project called “Investing in Human Capital to Invest in the Future of Karin Dom” which aims to support the long-term vision of the center by increasing the focus and investment on the retention and the development of their specialists.  CluneTech supported the first series of professional supervisions for the Karin Dom team, which were organized before the Covid-19 pandemic. Having witnessed the positive impact of these professional supervisions, we had no hesitations about continuing our support of this programme long-term.

"World Vision Romania" Foundation and Palliative Care Center "Sfantul Nectarie”

This November, our colleagues in Romania supported two local organizations with donations of €1000 each. The first one, World Vision Romania, looks at all the things that prevent children from surviving and thriving in their community, and then works with the community to bring all the pieces of the puzzle together to build a better life for them. The second beneficiary of the donation is the Center for Palliative Care „Sfantul Nectarie” which aims to relieve the suffering and provide the best possible quality of life for patients with serious illness and their families.

July 14, 2025

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CluneTech Cares Second Quarter Recap 2026

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

April's CSR Spotlight: CluneTech Goes Green

As sustainability continues to be a key pillar of our CSR programme, CluneTech Cares, we were delighted to once again celebrate #CluneTechGoesGreen throughout April, marking World Earth Day by encouraging our people to make a positive impact on both our community and the environment.

This year, we hosted a Clothing Drive at our Kilkenny HQ in aid of the Society of St. Vincent de Paul (SVP). Colleagues were invited to donate clean, reusable clothing, helping to reduce textile waste while supporting individuals and families in need within our local community.

The clothing drive took place alongside our April Pre-Pay Day Lunch, making it easy for colleagues to get involved by bringing along a donation while enjoying lunch together.

Thanks to the incredible generosity of our team, we collected an amazing 25 bags of clothing, all of which have now been delivered to St. Vincent de Paul. These donations will make a meaningful difference to local people and families while promoting more sustainable habits across CluneTech.

A huge thank you to everyone who donated and supported the initiative. We'd also like to give a special mention to Johnny Caldwell, Gary McCarthy, Jamie Hogan, and our Great Place to Work representatives Kaylyn Burke and Muireann McMahon, who kindly helped transport all of the donations to SVP.

It was fantastic to see so many colleagues getting involved and supporting this year's #CluneTechGoesGreen initiative. Thank you to everyone who helped make it such a success and for continuing to demonstrate CluneTech's commitment to sustainability and giving back to our communities.

 

 

 

May's CSR Spotlight: World MS Day

In honour of World MS Day, CluneTech Cares dedicated May's CSR spotlight to supporting people affected by multiple sclerosis and raising awareness of the challenges faced by individuals and families living with MS.

This year, we proudly hosted the CluneTech Goals for Good football match at The Watershed, bringing teammates together for an afternoon of sport, teamwork and community spirit. The event was organised to raise both funds and awareness for World MS Day, reinforcing CluneTech's commitment to supporting meaningful causes through our CSR programme.

It was fantastic to see colleagues come together, whether playing on the pitch or cheering from the sidelines, to support this important initiative. The enthusiasm, team spirit and generosity shown throughout the event made it a great success.

A huge thank you to everyone who participated, supported the event and helped raise awareness for World MS Day. Your involvement continues to demonstrate the values at the heart of CluneTech Cares and the positive impact we can make when we come together for a good cause.

 

 

 

June's CSR Spotlight: Pride Month

This June, CluneTech Cares proudly celebrated Pride Month, recognising and supporting the LGBTQ+ community while promoting inclusion, respect and belonging across our teams.

Throughout the month, colleagues came together to take part in a range of Pride-themed activities across our offices. One of the highlights was our Pride Rowathon Challenge at Kilkenny HQ, where teams competed in a fun and energetic rowing challenge in support of a great cause. It was fantastic to see so many colleagues getting involved, creating an incredible atmosphere filled with team spirit and friendly competition.

Congratulations to James Tuohy and Maeve Mansfield, who achieved the best team score of 4,904 metres during the 10-minute challenge. A special mention also goes to Kevin O'Connell, whose determination and sense of humour earned him a well-deserved prize after completing his row in a pair of jeans!

To round off the celebrations, we hosted an LGBTQ+ webinar, both in person and virtually, giving colleagues across all of our locations the opportunity to come together, listen, learn and celebrate Pride. Meanwhile, our Dublin HQ marked the occasion with a Pride-themed Pre-Pay Day Lunch, helping to spread the celebrations across our offices.

A huge thank you to everyone who took part throughout the month. Whether you participated in the Rowathon, attended the webinar, joined our Pride celebrations or showed your support in other ways, your involvement helped make Pride Month a meaningful celebration of diversity, inclusion and community across CluneTech.

 

 

CluneTech Volunteers Support Varna Zoo

This June, CluneTech employees took part in their first volunteering initiative at Varna Zoo, dedicating their CSR day to supporting one of the city’s most beloved attractions.

Our team of six volunteers spent the day cleaning and refreshing several areas of the zoo, helping to create a more welcoming environment for both visitors and animals. They also had the opportunity to assist with feeding and caring for some of the zoo’s residents, gaining first-hand insight into the important work carried out by the zoo’s staff.

Established in 1961, Varna Zoo spans 23 decares and is home to more than 400 animals from 60 different species. Welcoming over 150,000 visitors annually, it plays an important role in education, conservation, and animal welfare within the local community.

 

 

 

 

The 8th Edition of CluneTech’s Career Counselling Programme Wraps Up

Another group of young economics students has successfully completed CluneTech’s Career Counselling Programme, held in Varna, Bulgaria.

Our year-long high school programme is designed to help young people develop the skills they need to make the most of their career exploration, job search, and application journey. With the support of recruitment professionals, managers and guest lecturers, students learn how to create impactful CVs and video resumes, prepare for job interviews, and identify the most relevant opportunities on the job market.

Alongside our internship and graduate initiatives, the Career Counselling Programme reflects our ongoing commitment to local communities and our belief in supporting young talent by offering opportunities to learn and grow in an innovative and collaborative environment.

 

 

 

 

Driving the Future of Women in STEM with F1 in Schools

CluneTech was proud to support this year's F1 in Schools (STEM Racing) programme, an inspiring initiative that encourages young people to develop their skills in science, technology, engineering and mathematics (STEM) through innovation, teamwork and creativity.

Ahead of the national finals in Kinsale, we welcomed the participating teams from Loreto Secondary School, Kilkenny to CluneTech, where they presented their projects and showcased the months of work that had gone into designing, engineering and promoting their race cars. It was a fantastic opportunity for our team to learn more about each project and witness firsthand the creativity, professionalism and determination of these talented young students.

We would also like to recognise their teacher, Anthony Mulvihill, whose dedication and guidance helped prepare the students throughout the competition. His commitment to encouraging young people to pursue STEM opportunities played a key role in the success of the programme.

CluneTech was delighted to support the teams on their journey to the national competition as part of our commitment to encouraging more young women to pursue opportunities in STEM.

We were thrilled to see the students perform so well at the STEM Racing National Finals, with Treoluas Racing securing an outstanding second-place finish. Congratulations to all of the students who represented Loreto Secondary School in Kinsale. Their hard work, teamwork and innovation were evident throughout the competition, and they should be incredibly proud of their achievements.

We look forward to continuing to support initiatives that inspire the next generation of female innovators, engineers and leaders.

 

EmpowerHer Expands with Complimentary Period Products in Our Bulgarian Offices

We’re delighted to share that, as part of EmpowerHer - CluneTech’s women’s empowerment programme, complimentary sanitary products are now available in our offices in Varna and Veliko Tarnovo.

The products have been carefully selected and are supplied by sustainable period care brands. Made from organic, non-toxic, non-bleached cotton, they also support meaningful causes, with every purchase contributing to initiatives such as SOS Children’s Villages and Trees for the Future.

Launched earlier this year, the EmpowerHer programme aims to support female employees through the various stages of their lives, fostering a workplace where they can thrive and successfully balance their professional and personal aspirations.

 

 

Supporting the Next Generation of Cyclists: Opening the 2026 Cycling Season with CluneTech and Tarnovo Runs

At CluneTech, we continue to promote a passion for cycling and safe riding practices. During the opening of the 2026 Cycling Season, the non-profit organization Tarnovo Runs, with the support of CluneTech, provided young cyclists with gifts and essential safety equipment. This initiative reflects our shared commitment to encouraging active lifestyles among children and young people while fostering a culture of responsibility and safety on the road.

 
Founded in Veliko Tarnovo, Tarnovo Runs is the only one active community organizations in Bulgaria that promotes healthy lifestyles, cycling, and outdoor activities. For more than 10 years, the organization has been building a strong cycling culture and active community through over 1,200 free events, including bike rides, running sessions, family festivals, yoga activities, and educational programs. Tarnovo Runs has organized more than 100 free cycling events in Veliko Tarnovo alone, inspiring thousands of people across Bulgaria to embrace cycling as a healthy, social, and sustainable way of life.

From the birthplace of Bulgarian cycling to the international stage, Veliko Tarnovo celebrated another historic moment in May 2026 Veliko Tarnovo proudly welcomed one of the world’s most prestigious cycling events as Stage 2 of the Giro d’Italia finished in the historic Bulgarian capital. As part of Grande Partenza (Grand Start) hosted by Bulgaria the legendary race brought the world’s elite cyclists to the city, placing Veliko Tarnovo on the international sporting  stage. The event marked a historic moment for Bulgarian cycling and further strengthened Veliko Tarnovo’s reputation as a leading destination for active tourism.

 

Celebrating Kilkenny District Soccer League's All-Ireland Champions

We were delighted to welcome members of the Kilkenny District Soccer League U14 team to CluneTech, where they proudly brought along the All-Ireland Cup trophy following their fantastic victory in the final at the University of Limerick.

Successfully defending their title as reigning champions is an outstanding achievement and reflects the hard work, talent and dedication of both the players and their coaching team. Congratulations to everyone involved on this incredible success!

Following their visit, attention turned to the 2026 Gaynor Cup, where another talented Kilkenny District Soccer League squad proudly represented their clubs, league and county on the national stage at the University of Limerick. CluneTech was proud to support these young players throughout their journey and celebrate another exciting chapter for the league.

Congratulations once again to the U14 All-Ireland champions, and well done to everyone who represented Kilkenny District Soccer League at this year's Gaynor Cup. We look forward to following many more successes in the future!

 

 

Game, Set and Match at Kilkenny County & City Lawn Tennis Club

As proud sponsors of the Kilkenny Singles League, CluneTech was delighted to attend this year's finals at Kilkenny County & City Lawn Tennis Club and experience the fantastic atmosphere firsthand.

From the first serve to the final point, the competition showcased the talent, commitment and community spirit that make the club such an important part of the local sporting community. It was a wonderful opportunity to meet the players, volunteers, coaches and club members whose passion and dedication continue to drive the success of the club both on and off the court.

At CluneTech, we believe local sports clubs play a vital role in bringing people together, creating opportunities and strengthening communities. We are proud to support Kilkenny County & City Lawn Tennis Club and the valuable work they do year after year.

Congratulations to everyone who took part in this year's Kilkenny Singles League, and thank you to the club for welcoming us along to enjoy an excellent day of tennis. We look forward to continuing our support in the years ahead.

Click the image below to watch the highlights from the day!

 

 

 

 

July 7, 2026

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5 Years at CluneTech - Interview with Yoanna Lyubenova

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Sprintax's US Tax and Payroll Expert, Yoanna Lyubenova who has been on our team for the last 5 years.

Favourite thing about working in CluneTech

My favorite thing about the company is the team I work with, who supports me, and the freedom we are given to offer ideas and be innovative in what we do.

What has been your biggest achievement or highlight since joining CluneTech?

My biggest achievement is the fact that I started working in the company while I was still a student and managed to continuously learn, improve and take on new responsibilities in my role. As a highlight, I would probably say the fact that I started my journey on becoming an IRS enrolled agent.

What is the biggest change that you have witnessed in your time here?

The biggest change so far has been the growth of our team. When I came, there were only 5 of us, now we’ve expanded, and continue to grow. Over time, we’ve been granted more responsibilities which allow us to learn new stuff and give us an opportunity for carrier development.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Talking in front of an audience – all introverts will understand. I was super concerned and overwhelmed by the fact that I will be onboarding new clients and making calls with already existing partners. I just decided I’ll continue challenging myself until I felt comfortable doing it. Over time, it indeed started becoming easier and easier to do it daily.

What has been your favourite project to work on?

Our partnership with FIFA on World Cup 2026.

Do you have any advice for someone who is just starting their career in CluneTech?

My advice is – try socializing with as many people as possible. Everyone here has unique knowledge and skills, so you can learn something useful from everyone. Being reliable - consistently meeting commitments builds trust faster than occasional standout achievements. Focus on learning and don’t be afraid to ask questions.

June 24, 2026

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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CluneTech Celebrates 25 Years in Bulgaria

CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

April 28, 2026

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CluneTech Cares Second Quarter Recap 2026

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

April's CSR Spotlight: CluneTech Goes Green

As sustainability continues to be a key pillar of our CSR programme, CluneTech Cares, we were delighted to once again celebrate #CluneTechGoesGreen throughout April, marking World Earth Day by encouraging our people to make a positive impact on both our community and the environment.

This year, we hosted a Clothing Drive at our Kilkenny HQ in aid of the Society of St. Vincent de Paul (SVP). Colleagues were invited to donate clean, reusable clothing, helping to reduce textile waste while supporting individuals and families in need within our local community.

The clothing drive took place alongside our April Pre-Pay Day Lunch, making it easy for colleagues to get involved by bringing along a donation while enjoying lunch together.

Thanks to the incredible generosity of our team, we collected an amazing 25 bags of clothing, all of which have now been delivered to St. Vincent de Paul. These donations will make a meaningful difference to local people and families while promoting more sustainable habits across CluneTech.

A huge thank you to everyone who donated and supported the initiative. We'd also like to give a special mention to Johnny Caldwell, Gary McCarthy, Jamie Hogan, and our Great Place to Work representatives Kaylyn Burke and Muireann McMahon, who kindly helped transport all of the donations to SVP.

It was fantastic to see so many colleagues getting involved and supporting this year's #CluneTechGoesGreen initiative. Thank you to everyone who helped make it such a success and for continuing to demonstrate CluneTech's commitment to sustainability and giving back to our communities.

 

 

 

May's CSR Spotlight: World MS Day

In honour of World MS Day, CluneTech Cares dedicated May's CSR spotlight to supporting people affected by multiple sclerosis and raising awareness of the challenges faced by individuals and families living with MS.

This year, we proudly hosted the CluneTech Goals for Good football match at The Watershed, bringing teammates together for an afternoon of sport, teamwork and community spirit. The event was organised to raise both funds and awareness for World MS Day, reinforcing CluneTech's commitment to supporting meaningful causes through our CSR programme.

It was fantastic to see colleagues come together, whether playing on the pitch or cheering from the sidelines, to support this important initiative. The enthusiasm, team spirit and generosity shown throughout the event made it a great success.

A huge thank you to everyone who participated, supported the event and helped raise awareness for World MS Day. Your involvement continues to demonstrate the values at the heart of CluneTech Cares and the positive impact we can make when we come together for a good cause.

 

 

 

June's CSR Spotlight: Pride Month

This June, CluneTech Cares proudly celebrated Pride Month, recognising and supporting the LGBTQ+ community while promoting inclusion, respect and belonging across our teams.

Throughout the month, colleagues came together to take part in a range of Pride-themed activities across our offices. One of the highlights was our Pride Rowathon Challenge at Kilkenny HQ, where teams competed in a fun and energetic rowing challenge in support of a great cause. It was fantastic to see so many colleagues getting involved, creating an incredible atmosphere filled with team spirit and friendly competition.

Congratulations to James Tuohy and Maeve Mansfield, who achieved the best team score of 4,904 metres during the 10-minute challenge. A special mention also goes to Kevin O'Connell, whose determination and sense of humour earned him a well-deserved prize after completing his row in a pair of jeans!

To round off the celebrations, we hosted an LGBTQ+ webinar, both in person and virtually, giving colleagues across all of our locations the opportunity to come together, listen, learn and celebrate Pride. Meanwhile, our Dublin HQ marked the occasion with a Pride-themed Pre-Pay Day Lunch, helping to spread the celebrations across our offices.

A huge thank you to everyone who took part throughout the month. Whether you participated in the Rowathon, attended the webinar, joined our Pride celebrations or showed your support in other ways, your involvement helped make Pride Month a meaningful celebration of diversity, inclusion and community across CluneTech.

 

 

CluneTech Volunteers Support Varna Zoo

This June, CluneTech employees took part in their first volunteering initiative at Varna Zoo, dedicating their CSR day to supporting one of the city’s most beloved attractions.

Our team of six volunteers spent the day cleaning and refreshing several areas of the zoo, helping to create a more welcoming environment for both visitors and animals. They also had the opportunity to assist with feeding and caring for some of the zoo’s residents, gaining first-hand insight into the important work carried out by the zoo’s staff.

Established in 1961, Varna Zoo spans 23 decares and is home to more than 400 animals from 60 different species. Welcoming over 150,000 visitors annually, it plays an important role in education, conservation, and animal welfare within the local community.

 

 

 

 

The 8th Edition of CluneTech’s Career Counselling Programme Wraps Up

Another group of young economics students has successfully completed CluneTech’s Career Counselling Programme, held in Varna, Bulgaria.

Our year-long high school programme is designed to help young people develop the skills they need to make the most of their career exploration, job search, and application journey. With the support of recruitment professionals, managers and guest lecturers, students learn how to create impactful CVs and video resumes, prepare for job interviews, and identify the most relevant opportunities on the job market.

Alongside our internship and graduate initiatives, the Career Counselling Programme reflects our ongoing commitment to local communities and our belief in supporting young talent by offering opportunities to learn and grow in an innovative and collaborative environment.

 

 

 

 

Driving the Future of Women in STEM with F1 in Schools

CluneTech was proud to support this year's F1 in Schools (STEM Racing) programme, an inspiring initiative that encourages young people to develop their skills in science, technology, engineering and mathematics (STEM) through innovation, teamwork and creativity.

Ahead of the national finals in Kinsale, we welcomed the participating teams from Loreto Secondary School, Kilkenny to CluneTech, where they presented their projects and showcased the months of work that had gone into designing, engineering and promoting their race cars. It was a fantastic opportunity for our team to learn more about each project and witness firsthand the creativity, professionalism and determination of these talented young students.

We would also like to recognise their teacher, Anthony Mulvihill, whose dedication and guidance helped prepare the students throughout the competition. His commitment to encouraging young people to pursue STEM opportunities played a key role in the success of the programme.

CluneTech was delighted to support the teams on their journey to the national competition as part of our commitment to encouraging more young women to pursue opportunities in STEM.

We were thrilled to see the students perform so well at the STEM Racing National Finals, with Treoluas Racing securing an outstanding second-place finish. Congratulations to all of the students who represented Loreto Secondary School in Kinsale. Their hard work, teamwork and innovation were evident throughout the competition, and they should be incredibly proud of their achievements.

We look forward to continuing to support initiatives that inspire the next generation of female innovators, engineers and leaders.

 

EmpowerHer Expands with Complimentary Period Products in Our Bulgarian Offices

We’re delighted to share that, as part of EmpowerHer - CluneTech’s women’s empowerment programme, complimentary sanitary products are now available in our offices in Varna and Veliko Tarnovo.

The products have been carefully selected and are supplied by sustainable period care brands. Made from organic, non-toxic, non-bleached cotton, they also support meaningful causes, with every purchase contributing to initiatives such as SOS Children’s Villages and Trees for the Future.

Launched earlier this year, the EmpowerHer programme aims to support female employees through the various stages of their lives, fostering a workplace where they can thrive and successfully balance their professional and personal aspirations.

 

 

Supporting the Next Generation of Cyclists: Opening the 2026 Cycling Season with CluneTech and Tarnovo Runs

At CluneTech, we continue to promote a passion for cycling and safe riding practices. During the opening of the 2026 Cycling Season, the non-profit organization Tarnovo Runs, with the support of CluneTech, provided young cyclists with gifts and essential safety equipment. This initiative reflects our shared commitment to encouraging active lifestyles among children and young people while fostering a culture of responsibility and safety on the road.

 
Founded in Veliko Tarnovo, Tarnovo Runs is the only one active community organizations in Bulgaria that promotes healthy lifestyles, cycling, and outdoor activities. For more than 10 years, the organization has been building a strong cycling culture and active community through over 1,200 free events, including bike rides, running sessions, family festivals, yoga activities, and educational programs. Tarnovo Runs has organized more than 100 free cycling events in Veliko Tarnovo alone, inspiring thousands of people across Bulgaria to embrace cycling as a healthy, social, and sustainable way of life.

From the birthplace of Bulgarian cycling to the international stage, Veliko Tarnovo celebrated another historic moment in May 2026 Veliko Tarnovo proudly welcomed one of the world’s most prestigious cycling events as Stage 2 of the Giro d’Italia finished in the historic Bulgarian capital. As part of Grande Partenza (Grand Start) hosted by Bulgaria the legendary race brought the world’s elite cyclists to the city, placing Veliko Tarnovo on the international sporting  stage. The event marked a historic moment for Bulgarian cycling and further strengthened Veliko Tarnovo’s reputation as a leading destination for active tourism.

 

Celebrating Kilkenny District Soccer League's All-Ireland Champions

We were delighted to welcome members of the Kilkenny District Soccer League U14 team to CluneTech, where they proudly brought along the All-Ireland Cup trophy following their fantastic victory in the final at the University of Limerick.

Successfully defending their title as reigning champions is an outstanding achievement and reflects the hard work, talent and dedication of both the players and their coaching team. Congratulations to everyone involved on this incredible success!

Following their visit, attention turned to the 2026 Gaynor Cup, where another talented Kilkenny District Soccer League squad proudly represented their clubs, league and county on the national stage at the University of Limerick. CluneTech was proud to support these young players throughout their journey and celebrate another exciting chapter for the league.

Congratulations once again to the U14 All-Ireland champions, and well done to everyone who represented Kilkenny District Soccer League at this year's Gaynor Cup. We look forward to following many more successes in the future!

 

 

Game, Set and Match at Kilkenny County & City Lawn Tennis Club

As proud sponsors of the Kilkenny Singles League, CluneTech was delighted to attend this year's finals at Kilkenny County & City Lawn Tennis Club and experience the fantastic atmosphere firsthand.

From the first serve to the final point, the competition showcased the talent, commitment and community spirit that make the club such an important part of the local sporting community. It was a wonderful opportunity to meet the players, volunteers, coaches and club members whose passion and dedication continue to drive the success of the club both on and off the court.

At CluneTech, we believe local sports clubs play a vital role in bringing people together, creating opportunities and strengthening communities. We are proud to support Kilkenny County & City Lawn Tennis Club and the valuable work they do year after year.

Congratulations to everyone who took part in this year's Kilkenny Singles League, and thank you to the club for welcoming us along to enjoy an excellent day of tennis. We look forward to continuing our support in the years ahead.

Click the image below to watch the highlights from the day!

 

 

 

 

July 7, 2026

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WeCan and TransferMate Win Silver at the 2026 eir business Chambers Ireland Awards

Tuesday, June 30th, 2026. WeCan, an initiative by CluneTech, and CluneTech subsidiary TransferMate have been recognised with Silver Awards at the 2026 eir business Chambers Ireland Awards.

The eir business Chambers Ireland Awards celebrate excellence, innovation and leadership across Ireland's business community, recognising organisations that are making a meaningful impact across a range of sectors. The awards were presented at a gala ceremony held at the Dublin Royal Convention Centre on Friday, June 26th, 2026.

This year's awards attracted a record number of entries, reflecting the continued strength and innovation of Ireland's business community.

WeCan received the Silver Award for Community Impact / CSR Initiative of the Year in recognition of its innovative approach to combining environmental action with social inclusion. Leveraging Ireland's Deposit Return Scheme, in partnership with SOS Kilkenny, the initiative has created opportunities for adults with intellectual disabilities while supporting Ireland's sustainability goals.

Alongside WeCan's success, CluneTech subsidiary TransferMate received the Silver Award in the FinTech Company of the Year category, recognising its continued innovation and leadership in global B2B payments.

L-R: TransferMate's Jefferson Lima, Business Development Manager and James Tuohy, Business Analyst.


Speaking on WeCan's recognition, CluneTech Founder and CEO, Terry Clune said:

"We are absolutely delighted to see WeCan recognised with the Silver Award for Community Impact / CSR Initiative of the Year at the eir business Chambers Ireland Awards. What started as a small idea has grown into something that's making a real difference in our community, and that's something we're incredibly proud of.

I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. This recognition belongs to everyone who has helped make the initiative what it is today. Since its launch, WeCan has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I'm excited to see it continue to grow and create even more opportunities for our communities in the years ahead."


Reflecting on TransferMate's award, he said:

"I'm also delighted to see TransferMate recognised with the Silver Award for FinTech Company of the Year. It's a fantastic achievement for the team and a reflection of the work they do every day and their continued innovation, ambition and commitment to delivering for customers around the world. To see both WeCan and TransferMate recognised on the same night makes it an especially proud moment for everyone across CluneTech."


John McCarthy, WeCan Project Lead, added:

"We are absolutely delighted to receive this recognition from Chambers Ireland. At its core, WeCan is about people. It's about creating opportunities, building connections and making a positive difference in the communities where we live and work.

This award reflects the passion and commitment of so many people across CluneTech, along with the schools, charities and community organisations we've had the privilege to work alongside. Every initiative is driven by people who genuinely want to make a difference, and that's what makes WeCan so special. We're incredibly proud of what we've achieved together so far, and this recognition inspires us to keep building on that success.”


The latest recognition builds on a growing list of accolades for WeCan. In 2025, the initiative was named Community Programme of the Year at the Sustainable Business Impact Awards and received the Pakman Award for Best Deposit Return Scheme Initiative in 2024, where it was recognised ahead of leading industry names including Coca-Cola and Lidl.

Working in partnership with the Work4Life Employment Support team at SOS Kilkenny CLG, WeCan continues to create meaningful opportunities for adults with intellectual disabilities while demonstrating how businesses can drive both environmental and social impact.

About WeCan

WeCan is a not-for-profit initiative by CluneTech that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment.

About TransferMate

TransferMate is a leading provider of embedded B2B payments technology, helping companies, software providers & financial institutions to streamline their global receivables, payments, & local account needs. TransferMate owns the largest E-Money/payment license network among fintechs, regulated in 93 jurisdictions and holding 100 licenses.

About CluneTech

CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT and cross-border payments, making business better for our customers worldwide.

Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and conducts business in more than 100 countries on a daily basis. The group has offices in 21 countries and employs over 1,200 people globally. CluneTech encompasses a diverse range of companies, including TransferMate, Fintua, Sprintax, Benamic and more.

About the eir business Chambers Ireland Awards

The eir business Chambers Ireland Awards celebrate excellence, innovation and leadership across Ireland's business community. Organised by Chambers Ireland, the awards recognise organisations that demonstrate outstanding achievement across a wide range of categories spanning strategy, culture, market impact, technology and community engagement.

For more information, contact:

Lauren Cleere
Marketing and Communications Manager, CluneTech
Lauren.Cleere@clunetech.com

June 30, 2026

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5 Years at CluneTech - Interview with Yoanna Lyubenova

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Sprintax's US Tax and Payroll Expert, Yoanna Lyubenova who has been on our team for the last 5 years.

Favourite thing about working in CluneTech

My favorite thing about the company is the team I work with, who supports me, and the freedom we are given to offer ideas and be innovative in what we do.

What has been your biggest achievement or highlight since joining CluneTech?

My biggest achievement is the fact that I started working in the company while I was still a student and managed to continuously learn, improve and take on new responsibilities in my role. As a highlight, I would probably say the fact that I started my journey on becoming an IRS enrolled agent.

What is the biggest change that you have witnessed in your time here?

The biggest change so far has been the growth of our team. When I came, there were only 5 of us, now we’ve expanded, and continue to grow. Over time, we’ve been granted more responsibilities which allow us to learn new stuff and give us an opportunity for carrier development.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

Talking in front of an audience – all introverts will understand. I was super concerned and overwhelmed by the fact that I will be onboarding new clients and making calls with already existing partners. I just decided I’ll continue challenging myself until I felt comfortable doing it. Over time, it indeed started becoming easier and easier to do it daily.

What has been your favourite project to work on?

Our partnership with FIFA on World Cup 2026.

Do you have any advice for someone who is just starting their career in CluneTech?

My advice is – try socializing with as many people as possible. Everyone here has unique knowledge and skills, so you can learn something useful from everyone. Being reliable - consistently meeting commitments builds trust faster than occasional standout achievements. Focus on learning and don’t be afraid to ask questions.

June 24, 2026

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25 Years at CluneTech - Interview with Louise Coleman

At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

May 29, 2026

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CluneTech Cares First Quarter Recap

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

May 18, 2026

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Building a Stronger Sales Culture at Benamic

Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

May 5, 2026

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