What's New
at CluneTech

Tuesday, June 30th, 2026. WeCan, an initiative by CluneTech, and CluneTech subsidiary TransferMate have been recognised with Silver Awards at the 2026 eir business Chambers Ireland Awards.

The eir business Chambers Ireland Awards celebrate excellence, innovation and leadership across Ireland's business community, recognising organisations that are making a meaningful impact across a range of sectors. The awards were presented at a gala ceremony held at the Dublin Royal Convention Centre on Friday, June 26th, 2026.

This year's awards attracted a record number of entries, reflecting the continued strength and innovation of Ireland's business community.

WeCan received the Silver Award for Community Impact / CSR Initiative of the Year in recognition of its innovative approach to combining environmental action with social inclusion. Leveraging Ireland's Deposit Return Scheme, in partnership with SOS Kilkenny, the initiative has created opportunities for adults with intellectual disabilities while supporting Ireland's sustainability goals.

Alongside WeCan's success, CluneTech subsidiary TransferMate received the Silver Award in the FinTech Company of the Year category, recognising its continued innovation and leadership in global B2B payments.
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Speaking on WeCan's recognition, CluneTech Founder and CEO, Terry Clune said:

"We are absolutely delighted to see WeCan recognised with the Silver Award for Community Impact / CSR Initiative of the Year at the eir business Chambers Ireland Awards. What started as a small idea has grown into something that's making a real difference in our community, and that's something we're incredibly proud of.

I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. This recognition belongs to everyone who has helped make the initiative what it is today. Since its launch, WeCan has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I'm excited to see it continue to grow and create even more opportunities for our communities in the years ahead."

Reflecting on TransferMate's award, he said:

"I'm also delighted to see TransferMate recognised with the Silver Award for FinTech Company of the Year. It's a fantastic achievement for the team and a reflection of the work they do every day and their continued innovation, ambition and commitment to delivering for customers around the world. To see both WeCan and TransferMate recognised on the same night makes it an especially proud moment for everyone across CluneTech."

John McCarthy, WeCan Project Lead, added:

"We are absolutely delighted to receive this recognition from Chambers Ireland. At its core, WeCan is about people. It's about creating opportunities, building connections and making a positive difference in the communities where we live and work.

This award reflects the passion and commitment of so many people across CluneTech, along with the schools, charities and community organisations we've had the privilege to work alongside. Every initiative is driven by people who genuinely want to make a difference, and that's what makes WeCan so special. We're incredibly proud of what we've achieved together so far, and this recognition inspires us to keep building on that success.”

The latest recognition builds on a growing list of accolades for WeCan. In 2025, the initiative was named Community Programme of the Year at the Sustainable Business Impact Awards and received the Pakman Award for Best Deposit Return Scheme Initiative in 2024, where it was recognised ahead of leading industry names including Coca-Cola and Lidl.

Working in partnership with the Work4Life Employment Support team at SOS Kilkenny CLG, WeCan continues to create meaningful opportunities for adults with intellectual disabilities while demonstrating how businesses can drive both environmental and social impact.
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About WeCan

WeCan is a not-for-profit initiative by CluneTech that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment.
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About TransferMate

TransferMate is a leading provider of embedded B2B payments technology, helping companies, software providers & financial institutions to streamline their global receivables, payments, & local account needs. TransferMate owns the largest E-Money/payment license network among fintechs, regulated in 93 jurisdictions and holding 100 licenses.
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About CluneTech

CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT and cross-border payments, making business better for our customers worldwide.

Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and conducts business in more than 100 countries on a daily basis. The group has offices in 21 countries and employs over 1,200 people globally. CluneTech encompasses a diverse range of companies, including TransferMate, Fintua, Sprintax, Benamic and more.
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About the eir business Chambers Ireland Awards

The eir business Chambers Ireland Awards celebrate excellence, innovation and leadership across Ireland's business community. Organised by Chambers Ireland, the awards recognise organisations that demonstrate outstanding achievement across a wide range of categories spanning strategy, culture, market impact, technology and community engagement.
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For more information, contact:

Lauren Cleere
Marketing and Communications Manager, CluneTech
Lauren.Cleere@clunetech.com

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Sprintax's US Tax and Payroll Expert, Yoanna Lyubenova who has been on our team for the last 5 years.

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Favourite thing about working in CluneTech

My favorite thing about the company is the team I work with, who supports me, and the freedom we are given to offer ideas and be innovative in what we do.

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What has been your biggest achievement or highlight since joining CluneTech?

My biggest achievement is the fact that I started working in the company while I was still a student and managed to continuously learn, improve and take on new responsibilities in my role. As a highlight, I would probably say the fact that I started my journey on becoming an IRS enrolled agent.

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What is the biggest change that you have witnessed in your time here?

The biggest change so far has been the growth of our team. When I came, there were only 5 of us, now we’ve expanded, and continue to grow. Over time, we’ve been granted more responsibilities which allow us to learn new stuff and give us an opportunity for carrier development.

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What is the greatest challenge that you have faced in your time here and how did you overcome it?

Talking in front of an audience – all introverts will understand. I was super concerned and overwhelmed by the fact that I will be onboarding new clients and making calls with already existing partners. I just decided I’ll continue challenging myself until I felt comfortable doing it. Over time, it indeed started becoming easier and easier to do it daily.

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What has been your favourite project to work on?

Our partnership with FIFA on World Cup 2026.

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Do you have any advice for someone who is just starting their career in CluneTech?

My advice is – try socializing with as many people as possible. Everyone here has unique knowledge and skills, so you can learn something useful from everyone. Being reliable - consistently meeting commitments builds trust faster than occasional standout achievements. Focus on learning and don’t be afraid to ask questions.

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

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CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

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Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

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Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

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As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

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Wednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.

This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.

CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:

• Best Employer in Fintech for three consecutive years  

• Best Employee Recognition Strategy  

• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria  

These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.

About the Career Show Index

The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.

A 25-Year Journey in Bulgaria and Beyond

This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.

Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.

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Friday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28^th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
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Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
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Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.

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CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
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Terry Clune, Founder and CEO of CluneTech, said:

“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
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This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
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Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:

“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.

Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
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Tommy Farrell, Kilkenny Camogie Development Officer, added:

“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.

The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
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PJ Kenny, Chairman of Kilkenny GAA, said:

“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
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Theresa Aylward, Kilkenny Camogie Chairperson, added:

“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”

The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
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For more information, please contact:

Lauren Cleere, CluneTech, lauren.cleere@clunetech.com  

Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie

Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Stephen Long, Salesforce Functional Consultant who has been on our team for the last 10 years.

What is your favourite thing about working in CluneTech / TransferMate?

I would have to say the people and their willingness to help everyone in the organization.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I was given the opportunity to travel to Australia and work on our Australian market where I got to work specifically on partnerships.

What is the biggest change that you have witnessed in your time here?

Our technology enhancements along with our global footprint in terms of licensing & regulations are some of the biggest changes I’ve seen and of course, employee growth across the world.

What is the greatest challenge that you have faced in your time here and how did you overcome it?

When I started in TransferMate all those years ago, I didn’t come from a financial FX background. Learning all of the products and systems especially with FX was very new to me but luckily, I had a good team to train and support me when I started on my journey here!

What has been your favourite task or project to work on?

Integrating Salesforce into our current systems has definitely been one of my favorite projects so far.

Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

I would have to say don’t be afraid to ask questions (every day is a school day) and if you have some good ideas then voice them!

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with TransferMate's Stephanie Kelly, Controls Analyst who has been on our team for the last 5 years.

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What is your favourite thing about working in CluneTech / TransferMate?

From a day-to-day aspect I love the fact that no day is the same. Some tasks are set in stone so you know they need to be done, but mostly, my days vary depending on what queries or requests come in so each day is different. I can confirm that even after 5 years, every day is still a school day. Then in a more general sense, having worked in this industry for quite some time now I can really appreciate all the benefits CluneTech has for us employees. The Great Place to Work Team play an absolute blinder and for me, it’s the likes of the Milestone Recognition Program, the life workdays, the Toy Show Boxes etc. that really make TransferMate a great team to be apart of.

What has been your biggest achievement or highlight since joining CluneTech / TransferMate?

I would say my biggest highlight and/or achievement was moving departments relatively seamlessly. I started in TransferMate in Treasury back in 2018. I learned loads, met great people, built good, solid business relationships and saw the company (and no. of payments!) grow massively! In late 2021 I moved roles to what is now the Operational Control Team. The move went so well. Everything I learned in Treasury has stood to me in my new role. The guys in Ops Control were so welcoming and I was able to hit the ground running. I am still learning so much, our team is growing and so are our tasks. Each day brings something new so it keeps me on my toes and it’s been really good to see a different side of things.

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What is the biggest change that you have witnessed in your time here?

100% working from home! I happened to be on maternity leave when Covid-19 started and I remember being at home thinking how on earth were the guys going to manage it. When I came back from maternity leave I was pleasantly surprised at how smoothly the whole process was running, it was amazing really!

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What is the greatest challenge that you have faced in your time here and how did you overcome it?

Honestly it’s probably the volume of work that can feel challenging at times – be that the number of payments or the number of requests and queries. But luckily I think I’m one of those people that works best under pressure. I make my list, put my head down and get through what I can as efficiently as possible, but I don’t rush it – do it once and do it right! Communication is key and I will always keep my team and managers in the loop if there’s a lot going on. That way, we can make a plan together to get things done.

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What has been your favourite task or project to work on?

My favourite task has been looking after the bank access requests that come in. I actually meet a lot of new people doing this. I'm also always happy to hop on a call with new starters to give them some assistance and to welcome them to TransferMate in general.

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Do you have advice for someone who is just starting their career in CluneTech / TransferMate?

Ask all the questions! There are no questions too big or too small and there is always something for someone to learn.

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As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.

Shannon Butler, Relationship Manager at TransferMate

This week, we caught up with Shannon Butler who works as a Relationship Manager for TransferMate Education.

TransferMate, a CluneTech company, is a leading, global B2B-payments technology solution, processing billions in international payments from the world's most trusted brands. TransferMate Education, a subsidiary of TransferMate, simplifies the sending and receiving of student fees around the world.

Check out our interview with Shannon below!

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So Shannon, what does a Relationship Manager do?

As a Relationship Manager is is my responsibility to develop, and retain, new business relationships. I work to understand the needs of our customers and develop plans to address them. As part of this role I work very closely with the Sales Team, sharing up-selling and cross-selling opportunities, promoting high-quality sales, managing the sales account, and more!

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What are some of the most important qualities a Relationship Manager needs for their role?

In my opinion, you need strong communication and coordination skills for a role like this. These are absolutely essential for facilitating better relationships with clients and partners.

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What drew you to a career as a Relationship Manager for TransferMate?

I really enjoy helping people/clients and making sure they are happy and get the best out of working with TransferMate Education.

I am very passionate about what we do here, and I love showing people what a great solution it is and how it can help them save money.

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Could you describe a typical workday?

It is quite a busy day that usually begins with catching up with clients, giving them a call or sending them an email. I'll spend time setting up meetings with clients to provide them with extra training on their account. It is crucial that the client is getting the best out of the service so I'll spend plenty of time answering any questions they may have, and working to resolve any issues they may be having. I'll also update my clients on any new products or updates they may be interested in.

Next, I'll catch up with the Sales Team and together, we'll start gathering information so that we are up to date on every account. We hold regular meetings with the Relationship Management and Sales Team to see how we can better the team and to throw ideas around to see if there is anything we can do to improve our sales efforts and the client experience.

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What do you like most about working at TransferMate?

I have been working with TransferMate Education for 4 years now. I really enjoy my job and the work environment. I like that we now have the option to work in the office or at home. This has really helped improve the team's work-life balance.

I have great time for all my work colleagues. They are the best part about working here for me.

There are so many other great things about working with TransferMate Education - the flexibility, the opportunities to fly to other countries for meetings/conferences, benefits such as pension and healthcare, fun work events, gifts, and more!

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Fancy a career with us? Check out our open vacancies at www.clunetech.com/careers

At CluneTech, we have an extensive Milestone Recognition Programme that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those celebrating major milestones with the company. This month we caught up with Ellen Brennan, Head of Settlements at TransferMate, who has been on our team for 10 years! Check out our interview with Ellen below.

What is your favourite thing about working at TransferMate and CluneTech?

The people and learning new things. CluneTech has a great community spirit and the people make working here enjoyable. Also as TransferMate scales, I continue to broaden my knowledge on new products and offerings, which is an added bonus as I have learned so much during my 10 years here.

What is the greatest challenge that you have faced since being in TransferMate/CluneTech and how did you overcome it?

Remote working. The adjustment to working remotely was challenging as our team verbally communicated constantly throughout each day. Different forms of technology and regular team meetings helped us to overcome this challenge quite quickly and the contingency plan the company had in place, pre-pandemic, resulted in a speedy transition for everyone.  

What has been your biggest achievement or highlight since joining TransferMate/CluneTech?

Working in every area of Treasury and progressing in my career with TransferMate .

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What has been your favourite task/project to work on?

Being a manager! I love to deal with people and to help them succeed. Feeling a sense of achievement as a team when we reach certain milestones is something special and that I’m proud of.

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Do you have any advice for someone who is just starting their career with CluneTech?

There is no such thing as a silly question when starting a new role, asking questions is how you learn!

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As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.

This week, we caught up with Anna Fitzpatrick who works as a Sales Executive for Sprintax.

‍Sprintax is a US non-resident tax prep solution for international students, scholars & working professionals. Check out our interview with Anna below!

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So Anna, What does a Sales Executive at Sprintax do?

As you’ll see from my ‘typical workday’, a Sales Executive at Sprintax is involved in a wide range of different things. Firstly from the sales side, I focus on profiling leads and reaching out to those leads with the hope of securing meetings. The next stage of the sales cycle is to present our products to prospective partners. Everything leads to the final stage which is closing the deal and welcoming the partner on board. Once the deal closes, then it’s all about account management, nurturing relationships with our partners and providing the highest level of customer service to our partners.

It’s also not just sales!  We also have the tax webinar and education side of things where we present nonresident tax information to nonresidents, schools and institutions across the US and worldwide. As a sales executive, I would also work on various presentations and slide decks for our sessions, conferences and events. There is not only one string to our bow, you never know what you might end up working on one day to the next. Safe to say, a day in the life of a Sales Executive is never boring!

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What are the most important qualities a Sales Executive needs for their role?

 There are a lot of skills/qualities that would be important for a sales executive such as good communication, efficient time management and organization, attention to detail, ability to multitask and patience. It is also important to have commercial focus alongside a strong customer focus - the list goes on! We also focus on nurturing the numbers at Sprintax. If we have schools that say no or they don’t want to move forward at this time, we keep them in the loop with any useful resources, tax information or Sprintax updates that they might be interested in and this technique overtime generally results in the schools coming back to us down the line and ultimately winning back business. Perseverance is key!

What drew you to a career in Sales?

A couple of things thatI was drawn to on the sales side is the fast pace nature of sales, working alongside a team towards a common goal and the excitement of closing deals. On the Sprintax sales side, I was also drawn to how the sales executive could look at handling the entire sales process, supported by the rest of the team, from profiling leads, reaching out, securing a meeting, presenting our products on sales calls, closing the deal and then acting as an account manager for the partner. It make the sales process very rewarding!

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Could you describe your typical workday?

Everyday is generally different which is one of the best parts about this job. I’ll usually go to visit my horse either before or after work, a nice way to start or end the day!

In the morning, I will generally catch up on emails that came through on US time overnight, scheduling replies to go out in US time. I might also spend sometime working on presentations and planning any reach outs or follow ups for the day ahead before the US wakes up.

I’ll usually try to break up the day with a lunchtime walk.

In the afternoon/evening, calls will generally kick off once US time kicks in. I could have a renewal call, a new business call on Tax Prep or Calculus. At the moment we’re in full swing with US tax season, so we’ll generally have open tax webinars taking place for nonresidents as well as exclusive school tax webinars. We also host webinars on the school/institution side for their staff, so we could have something like that taking place on a typical day too! We’ll generally have some internal calls or catch ups too, like our weekly sales catch up call.

What do you like the most about working at Sprintax?

First and foremost it has to be the team! We’re lucky to have the team that we do. Everyone is eager to help each other and work together to achieve our common goal. We are a very close knit team and everyone on the team is a pleasure to work with. Secondly, I like how every day is different, as you can see from the ‘typical workday’. It helps to keep you on your toes and keeps things exciting. I enjoy seeing our products evolve, with our team constantly working to add to the product and satisfy our partner needs. It’s great working with people from all across the US and the world. The pandemic had put a halt to all of our in person conferences and events, but its exciting to see all of that returning this year.

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Would you like to be a part of our team? Visit www.clunetech.com/careers and view our wide range of opportunities today!

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Diana Brainova, Learning & Development Expert at CluneTech, sat down with Economy.bg to discuss the impact of our recent rebrand, and the improvements that CluneTech has made to its employee benefits package, including increasing the annual leave allowance for all Bulgaria-based staff. Check out her interview below!

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How will the recent rebrand affect the group as a workplace and employer?

For prospective employees, our new brand, CluneTech, clearly signals the focus on technology across our brands. It reflects our evolution and progress since 1996, when the group was first established, to what we are today – a hub for technology innovation, dedicated to making business better.

While our parent group has been rebranded from Taxback Group to CluneTech, we are still home to the same suite of innovative companies that continue to grow and attract more talent.

Part of our aim with the rebrand is to support our #OneTeam culture and approach with our employees. It applies to all employees and businesses across the group. CluneTech is about brilliant people and technology and our people remain at the core of everything we do. We rely on them to help us provide great customer experience and exceptional technology solutions to our customers, helping us to make business better.

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What measures has CluneTech taken to support your employees in 2022?

We continue to improve our compensation package. After the recent upgrade announced in the summer of 2021, which included adding an Employee Assistance Programme and Life Insurance to our benefits package,  we have decided to introduce an additional two days of annual leave, for all of our Bulgarian staff. These two days are in addition to the extra annual leave days given to long-term employees as part of our Milestone Recognition Programme, and they will apply to all staff from their first day of service in the company. The decision to increase the number of annual leave days aims to reward our employees for their continuous hard work and dedication. This new addition to our benefits package has been warmly welcomed by our people.

The pandemic conjured major changes to the way we work, ultimately leading to a future of flexibility at CluneTech. The transition to remote working was supported by our brand-new Flexible Working Policy which aims to give our employees more freedom and increased flexibility, helping them to achieve a better work-life balance. Our recent Pulse Survey data highlights that we made a step in the right direction – where 70% of staff expressed satisfaction with their work-life balance in Q1 of 2022, this figure had increased to 78% by the year’s end. We expect this additional leave will further help our people to balance their work and home lives.

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What feedback have you had from employees?

Facilitating and responding to employee feedback is imperative to us here at CluneTech and many of the improvements we have made have been inspired by said feedback. 

For instance, our employees, through various feedback channels, routinely expressed a need for a greater focus on learning & development. In response to this feedback, we introduced a brand-new Learning & Development strategy in 2021. This programme has been steadily gathering steam and improving the learning opportunities available to staff and this year will continue to focus on some key projects: our People Manager Development Programme, employee led career pathing, improving the new hire onboarding process, coaching and mentoring, and last but not least – LinkedIn Learning accounts to help our employees access the knowledge and skills they need to further their careers.

Our move to remote working has allowed us to place a greater emphasis on recognizing and rewarding our employees, and given us the opportunity to dramatically improve employee wellbeing and our benefits offering. We have successfully adapted our wellbeing and learning and development offerings to the online environment, helping us to stay competitive and to attract and retain the best talent.

How many employees are currently working for CluneTech in Bulgaria?

Last year marked 20 years since the opening of our first office in Bulgaria. The company started with a small team of 15 employees and we are proud to say that, twenty years later, the majority of those employees are still working with us. Over the years our businesses have developed and the number of employees has increased tremendously. Currently, we employ nearly 1000 staff in Bulgaria alone. We have offices in Varna, Veliko Tarnovo and Shumen, but our current remote working model allows us to hire candidates from other locations too.  IT and software development, finance and international taxation, customer care, marketing and human resources, are just some of the main areas for career development in CluneTech.

What are your recruitment plans for 2022?

In the past year we hired nearly 200 new employees across Bulgaria. We expect to maintain these hiring rates in 2022. Although there is an increase in recruitment for IT and software development positions, we will continue to hire for finance and customer service roles too.  Employees that are highly skilled in these areas are crucial to the success of our Bulgarian teams. We also continue to actively collaborate with local universities to advertise our internships and junior roles to prospective candidates.

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Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.

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July’s CSR Spotlight: The Jack and Jill Children’s Foundation and Karin Dom

Our CSR Spotlight of the Month initiative shines a light on a specific charity or cause for our teams to support. During this time, employees from around the world can join in a remote or in-person 5k walk, run, swim, or cycle.
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This July, we focused our efforts on supporting The Jack and Jill Children’s Foundation and Karin Dom, two organizations dedicated to improving children's health and well-being.
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The Jack and Jill Children’s Foundation provides vital in-home nursing and end-of-life care for children with severe and life-limiting conditions throughout Ireland. The foundation offers families much-needed respite and support, ensuring that children receive compassionate care in the comfort of their homes.
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Karin Dom is a Bulgarian non-profit organization founded in 1996 by Ivan Stancioff. It serves as a therapeutic center for children with special needs, employing a team of skilled professionals, including physiotherapists, speech therapists, and social workers. Despite their impactful work, Karin Dom faces ongoing challenges due to increasing costs.
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Thanks to our team’s involvement throughout July, CluneTech donated over €350 on behalf of our staff to these dedicated charities, supporting their essential services for children and families in Ireland and Bulgaria.

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August CSR Spotlight: Supporting Animal Welfare

In celebration of International Dog Day, our August CSR Spotlight focused on supporting animal welfare organizations. Donations raised went towards the life-saving efforts of charities and groups working to rescue, rehabilitate, and rehome animals in need.
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Our primary beneficiary during August was PAWS, an organization dedicated to rescuing abandoned and homeless animals, mainly dogs from high-kill shelters and owners who can no longer care for them. PAWS collaborates with volunteers, local vets, and adoption groups to rescue hundreds of animals each year, provide them with temporary care, and find them loving forever homes.
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A highlight of the month was the Lucky Hunt Project Charity Bazaar, which was organized in support of Lucky Hunt. Founded 13 years ago by Svetlana Hunt, Lucky Hunt operates two facilities: a rehabilitation farm for rescued animals and an open-concept shelter for stray dogs, where the animals are not kept in cages. Over the years, the Lucky Hunt Project has rescued and rehabilitated thousands of homeless animals, providing them with a safe environment and a chance at finding forever homes.
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The charity bazaar was a tremendous success, with contributions making a significant impact on the shelter’s ability to provide vital resources to animals in need. Employees had the opportunity to learn more about Lucky Hunt’s mission, support the cause, and contribute directly to helping these animals.
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Thanks to our team’s active participation, CluneTech made a monetary donation to support animal welfare initiatives, making a meaningful difference for organizations like Lucky Hunt and other beneficiaries. Thank you to everyone who took part and showed their support!
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September’s CSR Spotlight: World Suicide Awareness

In September, CluneTech Cares honored World Suicide Awareness Month by dedicating our CSR Spotlight to Waterford Marine Search and Rescue, an organization committed to preventing suicide and saving lives in the community.

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This year, we organized a 5K CSR Walk at our Kilkenny HQ to bring employees together and raise funds and awareness for the cause. The walk provided a great opportunity for our team to connect, support each other, and contribute to a meaningful initiative. Throughout the month, we also took the opportunity to highlight CluneTech’s Employee Assistance Program (EAP), ensuring that employees across the globe are aware of the mental health resources available to them.

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At the end of September, CluneTech made a monetary donation to Waterford Marine Search and Rescue, supporting their essential efforts in mental health and suicide prevention. A big thank you to all of our colleagues for their participation and dedication during this important month!

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‘Let's Clean Bulgaria Together’ Initiative 

In just under an hour, our Bulgarian colleagues proudly collected a total of fifteen bags of trash as part of the ‘Let’s Clean Bulgaria Together’ initiative, which they have now participated in for the second consecutive year.

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We extend our heartfelt thanks to our young volunteers—Maya, Tervel, Boris, Gabi, and Miroslav—who, along with their parents and our dedicated colleagues Emiliya Dimitrova, Vesselin Markov, Miglena Kostova, Elka Krashevska, Aleksandrina Konstantinova, Ina Eneva, and Daniela Roussev, and their friends, spent their Saturday morning cleaning the area around our Bacho Kiro office in Varna, Bulgaria.

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The 12th edition of ‘Let’s Clean Bulgaria Together’ took place on September 14th throughout Bulgaria, in support of World Cleanup Day 2024, which will be observed on September 20th. As Bulgaria’s largest volunteer initiative, it aims to shift attitudes toward pollution, foster a sense of personal responsibility, and contribute to environmental conservation while making a visible difference.

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On September 14th, thousands of volunteers, including students from hundreds of schools and kindergartens as well as NGOs, equipped with bags, gloves, and rubber boots, came together to clean polluted areas and water bodies across the country.

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Since the launch of ‘Let’s Clean Bulgaria Together’, nearly 3,102,000 volunteers have collected approximately 100,000 tons of waste, clearing 28,800 illegal dumpsites and polluted areas. According to the global organization Let’s Do It World, every 10 tons of waste cleaned by volunteers saves €22 million and three years of institutional labour. World Cleanup Day is recognized by the European Parliament and is included in the UN calendar.

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Laptop Donation to St. Aidan’s National School, Kilkenny

As part of CluneTech Cares, we were delighted to donate laptops to St. Aidan's National School in Kilkenny! These laptops will help students and staff integrate ICT into the curriculum, enhancing digital learning while also reducing e-waste by giving older electronics a second life.

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Principal Robbie Byrne shared:

"St. Aidan's NS is delighted to accept the very kind donation of laptops from CluneTech / TransferMate. The laptops will be very useful in our classrooms and support rooms as we integrate ICT across the curriculum. It's also great to see laptops recycled in this way which will benefit many of our students."

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At CluneTech Cares, we’re proud to support our local community while fostering a more sustainable future! Many thanks to James Murphy for driving this initiative forward.

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CluneTech continues its support for the I Want a Baby Foundation

We are honored that for a second year in a row, CluneTech is donating to the I Want a Baby Foundation in Bulgaria, supporting the facilitation of psychological support groups for women and couples with infertility. Over the past year, our initial donation helped nine women experiencing infertility receive much-needed support, and three of them have since become mothers.

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CluneTech Cares: Celebrating the Kilkenny Stars BIDL Women’s Team

CluneTech Cares is proud to sponsor the Kilkenny Stars BIDL Women’s Team, who had an impressive season debut on Saturday evening. The team kicked off their journey in senior basketball with enthusiasm and determination, backed by a lively crowd that brought vibrant energy to the game.

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Despite facing challenges in the first half, the team demonstrated resilience and teamwork, pushing through to secure a decisive victory against their neighbours, the Tipperary Knights. This promising start has set the stage for an exciting season ahead, and we look forward to supporting the Kilkenny Stars as they continue to shine on and off the court!

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Gavroche Association: Empowering Youth Through Legal Education

As part of a CluneTech Cares initiative, young residents from the Gavroche Association’s supervised residence and the Caritas sheltered housing recently visited the Varna District Court. The visit was organized with support from our dedicated colleagues Daniela Tsoneva and Emiliya Dimitrova, who aim to help social service users and employees in the region gain valuable experience and learn best practices in human rights and support for vulnerable individuals.

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During the visit, the group had the opportunity to engage with Deputy Chairperson and Judge Ralitsa Raykova, Veselina Todorova, Coordinator of the Mediation Center, and Stella Yankova, Head of the Court’s Press Center. The court representatives shared insights on civil and criminal cases and offered real-life examples from their experiences working with citizens.

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The youths also explored topics like judicial mediation as an alternative way to resolve disputes, the role of the National Legal Aid Bureau, and the responsibilities of the duty judge—a key figure in granting permissions related to finances and real estate for individuals under guardianship.

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This initiative is part of CluneTech’s ongoing commitment to fostering community engagement and supporting educational opportunities that empower young people in the region.

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CluneTech Cares: Supporting Young Racer Adam Butler

CluneTech is absolutely delighted to sponsor local young racer Adam Butler. We recently welcomed Adam to our Kilkenny HQ following his participation in the #T4NationsCup2024. Thanks to Adam and his team, we had the opportunity to see one of his racing karts in person, further highlighting our commitment to supporting young talent in the community. We look forward to following Adam's journey on the racetrack!

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Volunteering at CluneTech

Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:

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Our amazing colleagues Antonia Petrova and Silviya Krasteva volunteered at the latest edition of the ‘I believe and help’ campaign.

Antonia and Silvia brought 18 kg of plastic caps that the employees in our Varna office collected and spent the day supporting the cause at the Cathedral in the heart of the city.

‘I believe and help’ is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well done to Antonia and Silviya for their amazing work!

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Team Victory for CluneTech at the Mount Juliet Corporate Invitational

Last Thursday, CluneTech was proud to be represented at the annual Mount Juliet Corporate Invitational, where our team not only enjoyed spectacular weather but also played an exceptional round of golf.

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Competing with determination and skill, the team of Padraig Lahart, Jack O'Keeffe, Patrick Dalton, and David Dooley showcased their talent on the course, ultimately taking home the first-place prize!

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Thank you to Padraig, Jack, Patrick and David for supporting this event through CluneTech Cares.

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WeCan, an initiative by CluneTech, is a not-for-profit that empowers adults with intellectual disabilities through meaningful employment that has a positive impact on the environment.

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How does it work?

Together with their colleagues, the project’s ambassadors will spend up to 15 hours per week visiting the supporters (businesses, hotels, pubs, cafes, leisure centres and more) to collect returnable cans and bottles. The ambassadors receive payment for the hours they’ve worked, and any excess funds generated through the initiative will be donated to various charities to further support our community and reinvested into the project to maximise its impact.

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WeCan ..

Provides adults with intellectual disabilities meaningful employment  

Drives participation in the deposit return scheme        

Offers businesses a sustainable and practical solution for returning their cansand bottles                                        

Actively plays a role in protecting our environment by reducing litter and waste                                                          

Advocates for an inclusive society    

Further benefits communities by donating any excess funds raised to localcharities and causes

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WeCan currently operates in the Kilkenny area and with a number of local businesses already on board, we are eager to grow this list even more.  If you’re interested in coming on board as a supporter, please email wecan@clunetech.com.

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Together, WeCan all work together to make the world a better, more inclusive, and more environmentally friendly place.

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June 11th 2024, Varna, Bulgaria. CluneTech’s annual donation to Karin Dom will support their social enterprise, providing jobs for two mothers of children on the autism spectrum who use Karin Dom’s services in Varna, Bulgaria. Our donation ensures that the salaries and social contributions of these mothers are covered for six months, allowing them to continue working at Karin Dom while being close to their children and addressing the challenges of raising children with special needs.

Petya and Zhivka work in Karin Dom’s social enterprise while their sons attend Montessori groups and therapeutic swimming lessons. Initially, both mothers started as volunteers, seeking distraction from the challenges they faced while raising their children. As Karin Dom’s social enterprise formalized, they were invited to become employed.

Petya shares her experience:

"Eight years ago, I first stepped into Karin Dom for my son's initial assessment. I was anxious, scared, and didn't know what to expect. My son began attending therapies, and I joined the Parent Group. I was in denial about his Autism, but the group helped me recover and smile again. Volunteering kept me from constantly thinking about the difficulties, giving me satisfaction. I love helping, feeling good, and being useful. When the social enterprise was established, we started working there, and now I feel even more fulfilled. Karin Dom is where I found support, understanding, empathy, and guidance on how to cope with Mitaka's condition. Having a vocation is very valuable, and I am glad to be part of the Karin Dom team!"

"Today, Petya and Zhivka craft toys for Karin Dom’s Christmas and Martenitsi campaigns, which are sold to support therapeutic programs for children with special needs.  “Handmade products require a lot of attention, skill, and time to prepare but Petya and Zhivka are continuously developing and are no longer afraid to tackle the sewing machine.”, our partners from Karin Dom shared.

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About CluneTech Cares. CluneTech’s CSR programme was established in September 2007 in response to a tragic flooding disaster in Tsar Kaloyan, Bulgaria. Deeply saddened by the news, our Bulgarian employees decided to help and within 48 hours, they had rallied together and organised 3.5 tonnes of food and 12,000 liters of water for the village. After this event, we formalised our CSR activity to give it a global reach, ensuring to support each of the communities in which we operate. Today we’re proud to have a CSR Programme that is created by our people, for our people.

Karin Dom is a Bulgarian non-profit organization founded in 1996 by hereditary diplomat and philanthropist Ivan Stancioff. 28 years on, Karin Dom is an organization with a leading role in providing professional services for children with special needs and their families. Set in the beautiful city of Varna, Bulgaria, Karin Dom's new building which opened in September 2022, gives children with special needs from the Northeast of Bulgaria access to vital therapy that helps them to grow in strength and confidence.

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This April, CluneTech has donated 4.5 tons of cement-based floor screed to the Center for Medical and Social Care for Children in Varna (Vinitsa District).

The donation will be used for the construction of a brand new ward for complex care for children with chronic diseases and impairments up to seven years old. The ward will include rooms where children experiencing severe and chronic health challenges with uncertain prognoses can stay with their parents. Additionally, it will incorporate facilities for rehabilitation, physiotherapy, medical manipulation rooms, and space for individual activities. This project will ensure our city has a modern medical ward that provides complex care and assists children with severe chronic diseases and their families in dealing not only with the physical pain resulting from their conditions but also the emotional suffering they endure.

Long after its founding in 1953, the Center for Medical and Social Care in Varna only provided care to children aged 0 to 3. However, at this stage, the center boasts a multidisciplinary team of psychologists, physiotherapists, doctors, nurses, and speech therapists who provide comprehensive support to a wide group of children, ranging from premature babies to those up to eighteen years old. Many of these children have severe chronic, neurological, or genetic conditions, necessitating 24/7 medical supervision.

A long-time partner of CluneTech Cares, the medical centre in Vinitsa is the largest facility of its kind in the Northeast of Bulgaria, providing medical care and rehabilitation to premature babies and children with neurological and orthopedic problems. With donations of over €12,000 which we have made throughout the years, we have helped the centre to purchase important equipment such as hospital beds, therapeutic chairs, baby monitoring devices, two air conditioning units, a portable oxygen concentrator, a neonatal pulse oximeter, a patient monitoring system and more.

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Friday 19 April, 2024 Kilkenny. Kilkenny-based software technology group, CluneTech, has been announced as the main sponsor of Kilkenny Tennis Club’s new Padel Tennis Court, which was completed in March 2024. The official opening event, which is due to take place this Saturday, April 20, will incorporate a Charity Tennis Tournament and social event, with all funds generated being donated to the Carlow Kilkenny Homecare Team.

Founded in 1879, Kilkenny Tennis Club is a not-for-profit club with all funds generated being reinvested in their tennis facilities and the development of the game. With over 1,200members, split into 700 seniors and 500 juniors, it is one of the largest and best regional tennis clubs in Ireland. It is a very active club with high grade facilities and always welcomes new members and visitors.

“Our club is very proud of our many achievements with our members winning numerous regional and national titles, our representative teams winning many Provincial Cups and a number of members having represented Ireland at international level.” Brian Doyle, President, Kilkenny Tennis Club

This sponsorship is part of CluneTech’s award-winning CSR Programme, CluneTech Cares. Established in 2007, CluneTech Cares is created by their people, for their people, and while the programme supports deserving charities and causes all over the world, it is driven by employee requests and has a momentous impact locally, both in Kilkenny, and in the various other communities where the company operates. This significant investment will enable Kilkenny Tennis Club to be the first in the region to offer Padel Tennis, the world’s fastest-growing racket sport, to its members.

“We are delighted to sponsor Kilkenny Tennis Club’s new Padel court,” said Terry Clune, CEO and Founder of CluneTech. “As an organisation, we are passionate about giving back and we are proud to support a number of fantastic local clubs in Kilkenny where our HQ is located. I’d like to give a special mention and thanks to our own team members, Eoin Dunphy, Éanna Brady, James Murphy, Patrick Dalton and Patrick O’Neill, who are all dedicated members of Kilkenny Tennis Club. Without them, this sponsorship wouldn’t have been possible. Padel tennis is a new and innovate sport, and we are really excited to play a part in ensuring it has a home right here in Kilkenny.”

Padel Tennis is played on an enclosed court, one third the size of a traditional tennis court. Its format is doubles and it uses traditional tennis scoring, combining action with fun and social interaction. It’s a fantastic sport for players of all ages and skills, as it is both quick and easy to pick up, with most players understanding the basics within the first half hour of play.  

Edwin Walsh, Captain, Kilkenny Tennis Club, said: “Kilkenny Tennis Club was founded in 1879 at its current location in Archersfield, Kilkenny. As one of the largest tennis clubs in the country with 1,300 members, ranging in age from 2 to over 82, Kilkenny Tennis Club is constantly reinvesting in its facilities to enhance its members’ experience. On behalf of the Committee and members of Kilkenny Tennis Club, I would like to thank Terry and all the team at CluneTech for the incredibly generous sponsorship of our new Padel Court which is part of a wider redevelopment of playing surfaces and other facilities. We are immensely proud to be associated with such a progressive and innovative team and look forward to developing our partnership over the coming years.”

Jimmy Morrow, Development Chairman, Kilkenny Tennis Club, said: "We are delighted to have CluneTech join us as Sponsor of our new Padel Tennis Court and we very much value their significant investment in our club which enables us to greatly enhance our Sporting facilities with this innovative addition.”

In addition to the innovation this sport embodies, Kilkenny Tennis Club have also launched a green energy project, which to date has seen the installation of energy saving LED tennis flood lighting, reducing electricity consumption by over 44%; the installation of 36 Solar PV panels which allows the club to generate its own power, supplying any excess to the National Grid; air to water source heat pump which uses electricity generated from the club’s Solar PV system. The club’s commitment to reducing their environmental impact is just one of the reasons that CluneTech made the decision to support the club.

“At CluneTech, we always aim to support clubs, charities and causes whose values reflect our own,” said Rachael Quinlan, Head of Employee Experience, CluneTech. “Sustainability is one of the key pillars of our CSR Programme and we are super impressed at the club’s efforts to date. In addition, we recognise the importance of work-life balance and knowing that a number of our own team are also club members, made the decision to sponsor their new Padel Club a no brainer.”

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate.

As part of our CSR Spotlight, we dedicated the month of March to celebrating World Autism Awareness. With this in mind, we are delighted to share an interview with John McCarthy, Facilities Manager, CluneTech, and his son Adam, who we consider an honorary CluneTech employee. For those who have had the pleasure of meeting Adam, they will be familiar with his bubbly and outgoing personality which brings so much joy to our HQ. Adam, who’s 27, has both autism and epilepsy, and was delighted to jump on camera and give us a unique insight into his life, his autism diagnosis and some of the many things he enjoys doing.

In Adam’s words, “Love will always come from the heart”.

Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

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April's CSR Spotlight: CluneTech Goes Green

As sustainability continues to be a key pillar of our CSR programme, CluneTech Cares, we were delighted to once again celebrate #CluneTechGoesGreen throughout April, marking World Earth Day by encouraging our people to make a positive impact on both our community and the environment.

This year, we hosted a Clothing Drive at our Kilkenny HQ in aid of the Society of St. Vincent de Paul (SVP). Colleagues were invited to donate clean, reusable clothing, helping to reduce textile waste while supporting individuals and families in need within our local community.

The clothing drive took place alongside our April Pre-Pay Day Lunch, making it easy for colleagues to get involved by bringing along a donation while enjoying lunch together.

Thanks to the incredible generosity of our team, we collected an amazing 25 bags of clothing, all of which have now been delivered to St. Vincent de Paul. These donations will make a meaningful difference to local people and families while promoting more sustainable habits across CluneTech.

A huge thank you to everyone who donated and supported the initiative. We'd also like to give a special mention to Johnny Caldwell, Gary McCarthy, Jamie Hogan, and our Great Place to Work representatives Kaylyn Burke and Muireann McMahon, who kindly helped transport all of the donations to SVP.

It was fantastic to see so many colleagues getting involved and supporting this year's #CluneTechGoesGreen initiative. Thank you to everyone who helped make it such a success and for continuing to demonstrate CluneTech's commitment to sustainability and giving back to our communities.

May's CSR Spotlight: World MS Day

In honour of World MS Day, CluneTech Cares dedicated May's CSR spotlight to supporting people affected by multiple sclerosis and raising awareness of the challenges faced by individuals and families living with MS.

This year, we proudly hosted the CluneTech Goals for Good football match at The Watershed, bringing teammates together for an afternoon of sport, teamwork and community spirit. The event was organised to raise both funds and awareness for World MS Day, reinforcing CluneTech's commitment to supporting meaningful causes through our CSR programme.

It was fantastic to see colleagues come together, whether playing on the pitch or cheering from the sidelines, to support this important initiative. The enthusiasm, team spirit and generosity shown throughout the event made it a great success.

A huge thank you to everyone who participated, supported the event and helped raise awareness for World MS Day. Your involvement continues to demonstrate the values at the heart of CluneTech Cares and the positive impact we can make when we come together for a good cause.

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June's CSR Spotlight: Pride Month

This June, CluneTech Cares proudly celebrated Pride Month, recognising and supporting the LGBTQ+ community while promoting inclusion, respect and belonging across our teams.

Throughout the month, colleagues came together to take part in a range of Pride-themed activities across our offices. One of the highlights was our Pride Rowathon Challenge at Kilkenny HQ, where teams competed in a fun and energetic rowing challenge in support of a great cause. It was fantastic to see so many colleagues getting involved, creating an incredible atmosphere filled with team spirit and friendly competition.

Congratulations to James Tuohy and Maeve Mansfield, who achieved the best team score of 4,904 metres during the 10-minute challenge. A special mention also goes to Kevin O'Connell, whose determination and sense of humour earned him a well-deserved prize after completing his row in a pair of jeans!

To round off the celebrations, we hosted an LGBTQ+ webinar, both in person and virtually, giving colleagues across all of our locations the opportunity to come together, listen, learn and celebrate Pride. Meanwhile, our Dublin HQ marked the occasion with a Pride-themed Pre-Pay Day Lunch, helping to spread the celebrations across our offices.

A huge thank you to everyone who took part throughout the month. Whether you participated in the Rowathon, attended the webinar, joined our Pride celebrations or showed your support in other ways, your involvement helped make Pride Month a meaningful celebration of diversity, inclusion and community across CluneTech.

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CluneTech Volunteers Support Varna Zoo

This June, CluneTech employees took part in their first volunteering initiative at Varna Zoo, dedicating their CSR day to supporting one of the city’s most beloved attractions.

Our team of six volunteers spent the day cleaning and refreshing several areas of the zoo, helping to create a more welcoming environment for both visitors and animals. They also had the opportunity to assist with feeding and caring for some of the zoo’s residents, gaining first-hand insight into the important work carried out by the zoo’s staff.

Established in 1961, Varna Zoo spans 23 decares and is home to more than 400 animals from 60 different species. Welcoming over 150,000 visitors annually, it plays an important role in education, conservation, and animal welfare within the local community.

The 8th Edition of CluneTech’s Career Counselling Programme Wraps Up

Another group of young economics students has successfully completed CluneTech’s Career Counselling Programme, held in Varna, Bulgaria.

Our year-long high school programme is designed to help young people develop the skills they need to make the most of their career exploration, job search, and application journey. With the support of recruitment professionals, managers and guest lecturers, students learn how to create impactful CVs and video resumes, prepare for job interviews, and identify the most relevant opportunities on the job market.

Alongside our internship and graduate initiatives, the Career Counselling Programme reflects our ongoing commitment to local communities and our belief in supporting young talent by offering opportunities to learn and grow in an innovative and collaborative environment.

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Driving the Future of Women in STEM with F1 in Schools

CluneTech was proud to support this year's F1 in Schools (STEM Racing) programme, an inspiring initiative that encourages young people to develop their skills in science, technology, engineering and mathematics (STEM) through innovation, teamwork and creativity.

Ahead of the national finals in Kinsale, we welcomed the participating teams from Loreto Secondary School, Kilkenny to CluneTech, where they presented their projects and showcased the months of work that had gone into designing, engineering and promoting their race cars. It was a fantastic opportunity for our team to learn more about each project and witness firsthand the creativity, professionalism and determination of these talented young students.

We would also like to recognise their teacher, Anthony Mulvihill, whose dedication and guidance helped prepare the students throughout the competition. His commitment to encouraging young people to pursue STEM opportunities played a key role in the success of the programme.

CluneTech was delighted to support the teams on their journey to the national competition as part of our commitment to encouraging more young women to pursue opportunities in STEM.

We were thrilled to see the students perform so well at the STEM Racing National Finals, with Treoluas Racing securing an outstanding second-place finish. Congratulations to all of the students who represented Loreto Secondary School in Kinsale. Their hard work, teamwork and innovation were evident throughout the competition, and they should be incredibly proud of their achievements.

We look forward to continuing to support initiatives that inspire the next generation of female innovators, engineers and leaders.

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EmpowerHer Expands with Complimentary Period Products in Our Bulgarian Offices

We’re delighted to share that, as part of EmpowerHer - CluneTech’s women’s empowerment programme, complimentary sanitary products are now available in our offices in Varna and Veliko Tarnovo.

The products have been carefully selected and are supplied by sustainable period care brands. Made from organic, non-toxic, non-bleached cotton, they also support meaningful causes, with every purchase contributing to initiatives such as SOS Children’s Villages and Trees for the Future.

Launched earlier this year, the EmpowerHer programme aims to support female employees through the various stages of their lives, fostering a workplace where they can thrive and successfully balance their professional and personal aspirations.

Supporting the Next Generation of Cyclists: Opening the 2026 Cycling Season with CluneTech and Tarnovo Runs

At CluneTech, we continue to promote a passion for cycling and safe riding practices. During the opening of the 2026 Cycling Season, the non-profit organization Tarnovo Runs, with the support of CluneTech, provided young cyclists with gifts and essential safety equipment. This initiative reflects our shared commitment to encouraging active lifestyles among children and young people while fostering a culture of responsibility and safety on the road.

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Founded in Veliko Tarnovo, Tarnovo Runs is the only one active community organizations in Bulgaria that promotes healthy lifestyles, cycling, and outdoor activities. For more than 10 years, the organization has been building a strong cycling culture and active community through over 1,200 free events, including bike rides, running sessions, family festivals, yoga activities, and educational programs. Tarnovo Runs has organized more than 100 free cycling events in Veliko Tarnovo alone, inspiring thousands of people across Bulgaria to embrace cycling as a healthy, social, and sustainable way of life.
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From the birthplace of Bulgarian cycling to the international stage, Veliko Tarnovo celebrated another historic moment in May 2026 Veliko Tarnovo proudly welcomed one of the world’s most prestigious cycling events as Stage 2 of the Giro d’Italia finished in the historic Bulgarian capital. As part of Grande Partenza (Grand Start) hosted by Bulgaria the legendary race brought the world’s elite cyclists to the city, placing Veliko Tarnovo on the international sporting  stage. The event marked a historic moment for Bulgarian cycling and further strengthened Veliko Tarnovo’s reputation as a leading destination for active tourism.

Celebrating Kilkenny District Soccer League's All-Ireland Champions

We were delighted to welcome members of the Kilkenny District Soccer League U14 team to CluneTech, where they proudly brought along the All-Ireland Cup trophy following their fantastic victory in the final at the University of Limerick.

Successfully defending their title as reigning champions is an outstanding achievement and reflects the hard work, talent and dedication of both the players and their coaching team. Congratulations to everyone involved on this incredible success!

Following their visit, attention turned to the 2026 Gaynor Cup, where another talented Kilkenny District Soccer League squad proudly represented their clubs, league and county on the national stage at the University of Limerick. CluneTech was proud to support these young players throughout their journey and celebrate another exciting chapter for the league.

Congratulations once again to the U14 All-Ireland champions, and well done to everyone who represented Kilkenny District Soccer League at this year's Gaynor Cup. We look forward to following many more successes in the future!

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Game, Set and Match at Kilkenny County & City Lawn Tennis Club

As proud sponsors of the Kilkenny Singles League, CluneTech was delighted to attend this year's finals at Kilkenny County & City Lawn Tennis Club and experience the fantastic atmosphere firsthand.

From the first serve to the final point, the competition showcased the talent, commitment and community spirit that make the club such an important part of the local sporting community. It was a wonderful opportunity to meet the players, volunteers, coaches and club members whose passion and dedication continue to drive the success of the club both on and off the court.

At CluneTech, we believe local sports clubs play a vital role in bringing people together, creating opportunities and strengthening communities. We are proud to support Kilkenny County & City Lawn Tennis Club and the valuable work they do year after year.

Congratulations to everyone who took part in this year's Kilkenny Singles League, and thank you to the club for welcoming us along to enjoy an excellent day of tennis. We look forward to continuing our support in the years ahead.

Click the image below to watch the highlights from the day!

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with Sprintax's US Tax and Payroll Expert, Yoanna Lyubenova who has been on our team for the last 5 years.

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Favourite thing about working in CluneTech

My favorite thing about the company is the team I work with, who supports me, and the freedom we are given to offer ideas and be innovative in what we do.

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What has been your biggest achievement or highlight since joining CluneTech?

My biggest achievement is the fact that I started working in the company while I was still a student and managed to continuously learn, improve and take on new responsibilities in my role. As a highlight, I would probably say the fact that I started my journey on becoming an IRS enrolled agent.

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What is the biggest change that you have witnessed in your time here?

The biggest change so far has been the growth of our team. When I came, there were only 5 of us, now we’ve expanded, and continue to grow. Over time, we’ve been granted more responsibilities which allow us to learn new stuff and give us an opportunity for carrier development.

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What is the greatest challenge that you have faced in your time here and how did you overcome it?

Talking in front of an audience – all introverts will understand. I was super concerned and overwhelmed by the fact that I will be onboarding new clients and making calls with already existing partners. I just decided I’ll continue challenging myself until I felt comfortable doing it. Over time, it indeed started becoming easier and easier to do it daily.

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What has been your favourite project to work on?

Our partnership with FIFA on World Cup 2026.

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Do you have any advice for someone who is just starting their career in CluneTech?

My advice is – try socializing with as many people as possible. Everyone here has unique knowledge and skills, so you can learn something useful from everyone. Being reliable - consistently meeting commitments builds trust faster than occasional standout achievements. Focus on learning and don’t be afraid to ask questions.

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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.

This month we caught up with CluneTech's Payment Authoriser, Louise Coleman who has been on our team for the last 25 years.

Favourite thing about working in CluneTech
#OneTeam - working in shared services allows you to work with people from each entity. This in turn leads to versatility where no two days are the same!

What has been your biggest achievement or highlight since joining CluneTech?
Reaching 25 years 😊

Who has inspired you the most during your time here?
The commitment and consistency of the leadership team, in particular Terry, who demonstrates exceptional innovation and leadership which has led to the incredible growth of the company. From winning the EY Entrepreneur of the year to the Outstanding Achievement Award at the national Fintech Awards 2025, just reflects the drive and continued ambition to grow and expand the business. There are also many employees in both Ireland and Bulgaria who have been with the group for many years, which is a testament to the culture and leadership that have been developed.

What is the biggest change that you have witnessed in your time here?
Expansion! When I started in Eden Quay, in a small office, there was approx. 20 people working on Taxback or ESS Tax Refunds as it was known back then. To have witnessed and been involved in many aspects of the business over the years, and see it grow to the incredible Group it is today, has been amazing.

Also the move from Dublin to Kilkenny was a pretty big change back in 2003!

What has been the greatest challenge that you have faced in your time here and how did you overcome it?
The move to remote working during Covid – to no longer be in the office environment with daily support of team around you and adapt to working more individually. During this time, lockdown in particular, lead to a sense of guilt for working and not spending time with a 2 year old who was home all day, or a sense of guilt for spending time with my 2 year old and not being at the desk. It took some time to get the balance right but once things settled down, it became the best possible outcome and hard to imagine a full week in the office now!

What has been your favourite project to work on?
I have been involved in Company Secretarial role for the group for a number of years, and have really enjoyed getting more involved in this space. Having had the opportunity to complete a course with Law Society of Ireland recently, it has provided a comprehensive understanding of the company law framework and key corporate governance, which has been great to apply to everyday company secretarial tasks.

Do you have any advice for someone who is just starting their career in CluneTech?
Embrace change – there have been numerous changes over the years and while they may appear challenging at the beginning, from my experience, most change is for the better in the long run.

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Our CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below

January CSR Spotlight: Tackling Loneliness  

January can be a particularly challenging time, especially for older people and those experiencing loneliness.

During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.

To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.

A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.

February CSR Spotlight: World Cancer Day  

February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.

This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.

March Spotlight: Autism Awareness Day

This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.

Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.

To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏

Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.

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Blood Donation Campaign in Varna  

On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.  

CluneTech and Cois Nore: In It Together for Kilkenny’s New Cancer Support Centre

 In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.

Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.

Terry Clune, Chief Executive Officer and Founder of CluneTech, said:

“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”

CluneTech Celebrates Rising Stars at Kilkenny GAA and Camogie Academy Awards

 CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.

CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.

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CluneTech Cares Backs Galmoy Juvenile Badminton Club

Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.

Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.

This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.

The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.

Volunteering at CluneTech

Karin Dom Martenitsi Workshop

30 volunteers from the Varna office spent a  day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!  

John Murphy volunteering for Daffodil Day 2026

"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."

John Murphy, Fintua

Well done, John, from all here at CluneTech.

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Following the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.

Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.

The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.

Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.

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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.

Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.

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As Julian Morrison, CEO of Benamic, shared:

“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.

What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”

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The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.

With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.

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CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.

What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.

To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.

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Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:

“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”

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Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.

Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.

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As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.

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