CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
CluneTech and Cois Nore have announced a new sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny. The funding will support the refurbishment and fit-out of the therapy space within the purpose-built Cois Nore House, which is due to open in March 2026. This investment marks a significant milestone in expanding free, professional cancer support services for individuals and families across Kilkenny, helping to meet growing demand while providing a welcoming, dignified space for care, recovery, and community.
January 29, 2026
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Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the Group!
Everyone here at CluneTech was delighted to see Sinead Fitzmaurice, CEO at TransferMate included in the Fintech 15.
Take a look at the full article here which includes Sinead's professional journey thus far and insights into TransferMate's continuous growth in the world of Fintech.
Congratulations Sinead from all here at CluneTech.
We are all absolutely thrilled to see that CluneTech has been shortlisted for three awards in the 2022 HR and Leadership Management Awards. This is the fourth year in a row for CluneTech being nominated alongside some tough competition consisting of some of Ireland's leading companies.
CluneTech have been nominated in the following award categories:
We would like to congratulate everyone that has contributed their time and hard work to make these fantastic nominations happen.
Immedis are delighted to be a finalist for two Global Payroll Association awards this September.
“I am incredibly proud of the commitment to excellence that our team has displayed. This recognition is a testament to the hard work and dedication from each and every employee at Immedis, as well as the incredibly collaborative client partnerships who entrust us with their global payroll.”
- Terry Clune, Executive Chairman of Immedis speaking on their recent nominations.
Immedis has been nominated in the following two categories:
For more detail on these nominations, check out the full article here.
Taxback International’s very own Chief Strategy Officer, Joe Healy was interviewed last week at the Global Business Travel Association Convention in San Diego.
This insightful interview covered some great topics such as new trends we should be aware of in T&E VAT reclaim, how corporations can make sure they don't have VAT reclaim opportunities blocked, along with the future of T&E VAT reclaim.
Well done to Joe on a brilliant interview and well done to both Joe and Marc Ventura Meinersen for representing Taxback International so well over in San Diego.
To hear more about the topics Joe spoke about in the interview, click here to watch the full video.
Thinking of planning your backpacking adventure to Australia? This #TaxTipsAustralia guide from Taxback.com gives you a closer look at useful information to keep in mind relating to Australian tax offsets and outlines what they are, who can claim them and how to do so.
Click here to read the full backpackers guide to LMITO in Australia for all you need to know.
And that’s this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in a few weeks time for the next CluneTech Social Spotlight!
July 14, 2025
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Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the Group!
Last October, TransferMate announced their partnership with Leeds United as their Official FX Partner for the 22/23 Premier League campaign. TransferMate will operate as the club’s exclusive foreign currency provider, providing cross-border payments services through its unrivaled payments infrastructure.
Paul Bell, Executive Director at Leeds United, said “Their unique global payments solution will be a huge asset to our club.”
To promote this partnership, our TransferMate team along with our Head of Design at CluneTech, Elena Stefanova brought their ideas to life and created a fantastic new TV advert to signal the arrival of this partnership in the run up to the new Premier League season.
At the start of 2023, CluneTech debuted their first recruitment campaign of the year.
The campaign video gives a sneak peak into the fabulous new office space at the IDA Business Park in Kilkenny while also shining a light on CluneTech’s mission and values, focusing on how CluneTech’s companies make business better for their customers. The piece features CluneTech CEO and Founder, Terry Clune, and members of the team who share an insight into their own career journeys and experiences thus far, explaining why they chose CluneTech as an employer.
Across CluneTech we are expanding and looking for key talent across many different sectors. Take a look at clunetech.com/careers to see all of the available opportunities.
Sprintax have announced a number of new and improved updates to their dynamic and trusted system Sprintax Calculus.
Some of the improvements include aspects like enhanced user experience, improved usability and full ADA compliance.
Want to find out more about Sprintax Calculus’ new improvements? Take a look at the full list of changes here.
Wondering how you can claim your €500 rent tax relief?
Well look no further, as Marian Ryan, Consumer Tax Manager with Taxback.com has outlined all the information a tenant needs to apply for the refund during her interview on RTE’s Morning Ireland.
Speaking about the preparation for claiming this refund, Marian noted:
"You need the address where you are living, the name and address of the landlord, their PPS number and confirmation that they are registered with the RTB. It's straight forward, it's usually all the information that is on the tenancy agreement."
Want to learn more and find out all of the details on how to claim your rent tax relief? Listen to Marian’s full interview here.
Looking for an overview of VAT news from the past 4 weeks? Taxback International’s VAT guide is available monthly and helps businesses to stay up to date with their VAT obligations.
Check out what Taxback International’s experts have put together this month with the latest VAT updates from Croatia, Czech Republic, Germany, Greece, Poland, Spain and more!
To catch the Global VAT Guide, just click here.
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
July 14, 2025
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Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
U.S. multinational UKG Inc., a leading provider of HR, payroll and workforce management solutions for all people, has reached an agreement with CluneTech to acquire global payroll provider Immedis. Through its cloud-based payroll platform, Immedis delivers multi-country payroll solutions to customers spanning multiple industries across more than 150 countries and 120 currencies.
The acquisition of Immedis, subject to closing conditions, propels UKG into a global HCM leadership position with the creation of the industry’s most adaptable, intelligent “schedule to fund in one” experience for multinational businesses. UKG has 15,000 employees and 75,000 customers around the globe. The acquisition of Immedis will help UKG support their customers to transform multi-country payroll, while also providing exciting career opportunities for Immedis employees as part of the UKG business.
“Having worked closely with Immedis for several years, utilizing their technology to help support our customers through a strategic partnership, we are delighted to welcome the team to UKG,” said Chris Todd, chief executive officer at UKG. “The combination of UKG and Immedis will create the HCM industry’s most flexible and intelligent multi-country payroll experience for multinational businesses.”
“We established Immedis to help large companies solve their global payroll problems. I am incredibly proud of the hard work and dedication of the Immedis team over the past seven years to achieve our goal of becoming a global leader in international payroll service and technology,” said Terry Clune, founder of Immedis and CluneTech. “Joining UKG expands the reach and impact of our ground-breaking technology. It also presents tremendous new opportunities for the exceptional people who make Immedis special. I really appreciate the hard work of our incredible team, and I’m delighted that each of our Immedis staff will gain from this acquisition. I’d also like to thank Lead Edge Capital and Scottish Equity Partners (SEP) who have been strong and supportive partners in Immedis’ growth.”
Congratulations to Immedis founder Terry Clune, Immedis Chief Strategy Officer Richard Limpkin, UKG CEO Chris Todd, along with all of the UKG and Immedis teams on this exciting acquisition! We can't wait to see what's next for team Immedis.
Find out more about UKG's acquisition of Immedis here today.
In June, Taxback International's Chief Tax & Compliance Officer, Lisa Dowling and Chief Commercial Officer, Joe Healy presented the 4th official livestream of their client loyalty programme, ELEVATE.
ELEVATE is Taxback International’s CPD-approved live event that gives VAT experts from our wider community an opportunity to speak on VAT issues that matter most to their clients.
This was the first ever ELEVATE hosted live from Taxback International’s Kilkenny HQ. On the day, Lisa and Joe were joined by some amazing guest speakers from WTS Global, Metso, Ancestry, Meta, and Transfermate who provided a wide range of insightful seminars and panel discussions on topics around VAT in the Digital Age.
Well done to everyone involved in this incredibly successful event. We can't wait for Taxback International’s next live ELEVATE event at Kilkenny HQ.
TransferMate Global Payments, a CluneTech subsidiary, had the pleasure of hosting the Compliance Institute’s inaugural Southeast Regional Chapter event at our Kilkenny HQ.
The event which was held in June, featured a number of subject matter experts including Michael Kavanagh, who presented an overview of the Compliance Institute, our very own Alex Clements who provided an Introduction to TransferMate Global Payments and valuable insights on the topic of Ethics, Ireland South East's Catriona Murphy, who gave an overview of the Southeast Cluster, and Rachel Finn from Trilateral Research for a fantastic discussion about AI and Ethics.
Well done to everyone involved behind the scenes on the day. We look forward to the next Southeast regional event this Autumn.
Last May, CluneTech was recognised as one of Ireland's Best Workplaces in Tech for the 3rd consecutive year.
This announcement added to a successful year to date for the group following CluneTech’s earlier achievements as one of the Best Large Workplaces in Ireland, along with being recognised as one of the Best Large Workplaces for Women in Ireland in April.
The accolade was granted after a thorough and independent analysis conducted by Great Place to Work Institute Ireland. The accreditation was introduced in 2021 and the process is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the employee experience.
We couldn't be prouder and want to thank each and every one of our employees globally who play a role in ensuring that CluneTech truly is a Great Place to Work. A huge thank you to Great Place to Work® Ireland for coordinating such a wonderful initiative, and a big well done to our fellow Great Places to Work in Tech.
Discover the full list here today.
Sporting events in 2023 offer a wealth of opportunities for brands to reach their target audience and create memorable campaigns. In this article, Benamic’s marketing experts break down the best sport-related marketing campaigns to take inspiration from this year.
Check out the full list of inspirational marketing campaigns here.
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
July 14, 2025
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Welcome to our CluneTech Social Spotlight Series – a roundup of the best social media activity from across our group of global companies. Want to stay in the loop with everything happening in CluneTech? Here’s the place to do it! Click the title of each entry to view the original post.
Don’t forget to like and share the wonderful content being produced across the group!
This March, Taxback, the CluneTech subsidiary, officially launched its brand new website along with unveiling the company's much anticipated rebrand and improved user experience - making it easier than ever to claim your tax refunds.
The ultimate ambition behind Taxback’s rebrand is to make it easier than ever before for users to claim their tax back.
Some of the most important improvements introduced to Taxback’s rebrand and site revamp include…
Congratulations to all of the team involved at Taxback on this incredible brand transformation. Want to find out more about Taxback’s’ new look and feel? Take a look at the full details here.
Taxback International has announced a strategic partnership with global tax practice, WTS Global (WTS). The collaboration enables WTS to utilise Taxback International’s revolutionary ‘Comply’ platform to power their VAT (Value Added Tax) compliance services globally.
Built on twenty five years of VAT expertise, Comply is a scalable, secure VAT compliance platform that manages complex, country-specific rules to ensure that businesses remain compliant in a rapidly changing business environment. Comply will help WTS to optimise their clients’ compliance experience with increased governance and visibility, with potential for immediate revenue and growth opportunities.
Speaking about the partnership, board member at WTS and global head of WTS Indirect Tax practice, Jürgen Scholz, said:
“At WTS we have a very strong background in delivering excellent VAT advisory & compliance services for our clients. We are delighted that with our strategic partnership with Taxback International we are now able to provide a digital platform to power our VAT compliance service globally. We will also promote the platform Comply to our global partnership network as we are convinced that the solution offers state-of-the-art technology to face the upcoming challenges for VAT in the digital age.”
The ceremonial signing of the partnership was celebrated at Taxback International’s HQ with a visit from the Minister of State at the Department of Enterprise, Trade & Employment, Neale Richmond TD. Speaking on the partnership, the minister assessed this collaboration as “a perfect alignment of expertise and innovation between two global, market-leading companies”.
Take a look at the full press release here to find out more about WTS Global and Taxback International's new strategic partnership today.
This March, TransferMate has added two new currencies to their global accounts solution, adding to the company’s offering to their clients sending and receiving foreign currency payments.
The addition of both Canadian Dollars and Malaysian Ringgits allows clients to easily hold, pay and receive in 30 total currencies across the world through Global Accounts.
Get in touch today for more information about this world-leading multi-currency management solution!
CluneTech’s very own Marketing and Communications Specialist, Kristina Illevia has been featured in Economy BG with an article all about Employer Branding at CluneTech.
In the article, Kristina shares her insights and expertise on how CluneTech has successfully built a strong employer brand that attracts top talent and fosters a positive company culture. From our mission and values, to our employee perks and development programs, Kristina covers it all. Well done to Kristina on this amazing feature.
You can catch Kristina’s full article here.
There was a cause for celebration last month as Benamic debuted their brand new hybrid office space for their teams based in Varna, Bulgaria.
Since the beginning of the pandemic, Benamic has been operating entirely remotely, but the addition of their new office provides a place for employees to collaborate in person while continuing to provide the choice and flexibility of remote working.
Julian Morrison, CEO of Benamic, said:
“Listening to our employees is always a top priority, and we heard loud and clear that a full-time return to the office was not what they wanted. The decision to downsize the previous office and create a new hybrid space was a strategic move that allows us to prioritize employee experience and provide a space that caters to their needs.”
Congratulations to team Benamic on this amazing new facility!
And that’s a wrap for this week’s Social Spotlight roundup. Head over to www.clunetech.com to learn more about CluneTech and our amazing group of global companies. Check back in soon for the next CluneTech Social Spotlight!
July 14, 2025
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On February 17th, CluneTech, a fintech group with over 1,200 employees worldwide, received the "Employer Supporting Parents with Children" award by the Bulgarian Parents' Academy.
The Academy is one of the country’s largest communities, uniting specialists and organizations that support families. The inaugural edition of the awards seeks to highlight best practices in creating work environments that support parents with children.
With over 300 parents among its employees in Bulgaria alone, CluneTech was recognized in two categories: "Employers Offering the Most Flexibility" and "Employers with Innovative Ideas for Future Parenting Policies."
What sets CluneTech apart from other employers in the country is its high level of flexibility. In Bulgaria, 40% of employees work fully remotely, 45% follow a hybrid model, and only 15% work exclusively from the office.
Some of the benefits CluneTech offers its employees to support work-life balance and childcare include extra annual leave days, flex hours, which allow employees to complete their weekly hours over 4.5 days, and Lifework Days —a half-day each quarter employees can use to take care of personal matters.
“Besides the long list of traditional employee benefits such as additional health insurance, sports cards, and food vouchers, we are deeply committed to providing social and emotional support for our employees. Naturally, this support extends to parents as well. In addition to the fun celebrations and initiatives we organize for the children and families of our employees, we also support our colleagues during life's difficult moments. This includes miscarriage leave, extended leave for the loss of a loved one, and an Employee Assistance Program, providing free 24-hour psychological support for employees and their family members," shared Ekaterina Hristova, HR Manager at CluneTech in Bulgaria.
This is CluneTech’s second accolade in Bulgaria in 2025, after climbing to number 14 in the prestigious Top 100 Best Employers Ranking by Career Show Index.
July 14, 2025
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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Viktoria Kurteva, Front End Developer at Sprintax. She has been on our team for the last 5 years.
My favorite thing about working in CluneTech is the team I work with. We’ve built a strong and open way of communicating, with a lot of mutual understanding and trust. Everyone is approachable, open to questions, and always willing to help when needed. Beyond the professional environment, I’ve also had the chance to build meaningful connections and friendships that extend outside of work, which makes the experience even more valuable.
Having been with CluneTech for five years, my biggest achievement has been my professional growth within the company. I joined shortly after graduating, and through continuous learning and commitment, I was able to demonstrate my potential and take on increasing responsibility. This journey eventually led to the opportunity to step into a Team Lead role, which I see as both a personal milestone and a reflection of the trust and support I’ve received along the way.
The biggest change I’ve witnessed is the growth and evolution of the team I’m part of. When I joined, the team consisted of just three people, and today it has grown to twelve. Along with this growth came new dynamics, stronger collaboration, and a more structured way of working together. It’s been interesting to see how the team has evolved while maintaining open communication and a supportive environment.
One of the greatest challenges I’ve faced has been growing both professionally and personally. From the very beginning, it required stepping outside my comfort zone to communicate with more experienced colleagues, ask questions, and actively learn.
Over time, I needed to take on more responsibility and make decisions on my own, which was initially intimidating. Today, many of the things that once felt challenging are now part of my everyday work.
I’ve really enjoyed projects where I could both contribute technically and support the team’s growth. Working on challenging front-end tasks while also helping colleagues solve problems, share knowledge, and improve collaboration has been very rewarding. I particularly value opportunities where I can learn new approaches and see how our work positively impacts the product and the team.
My advice would be not to be afraid to reach out to your colleagues and communicate openly in the workflow. Ask questions whenever you have them, seek feedback, and don’t hesitate to share your ideas or suggestions. Make the most of your time, stay curious, and take every opportunity to learn as much as you can from those around you.
December 18, 2025
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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Financial Crime Subject Matter Expert, Nelda Montalvo who has been on our team for the last 2 years.
What is your favorite thing about working in CluneTech / TransferMate?
I love that every day is different. I get to work on interesting cases and learn something new all the time. Plus, the teamwork here is great! Everyone is so willing to help out.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
Moving into the Financial Crime Subject Matter Expert role has been a big highlight for me. It’s been really rewarding to grow in this area and work on some challenging investigations.
Who or what has inspired you the most during your time here?
Definitely the people I work with. There’s so much experience and knowledge in the team, and everyone is so open to sharing what they know.
What is the biggest change that you have witnessed in your time here?
I’d say the way our processes and systems have evolved. It’s great to see how we’re improving all the time, especially in how we handle financial crime risks.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Some of the complex cases I’ve worked on were definitely challenging, especially when quick decisions were needed. I just focused on staying calm, asking the right questions, and working closely with the team.
What has been your favorite project to work on?
I’ve enjoyed the investigations where I could really dig into unusual activity and spot patterns. It’s challenging work, but it’s really satisfying.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
Be curious and don’t be afraid to ask questions and take every chance to learn from the people around you.
September 9, 2025
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At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with CluneTech's Head of Design, Elena Stefanova who has been on our team for the last 15 years.
What is your favorite thing about working in CluneTech?
The opportunity to work in an international environment and meet people from different cultures.
What has been your biggest achievement or highlight since joining CluneTech?
One life-changing achievement was the opportunity to upskill from a graphic designer to a motion designer, using After Effects. It had been a childhood dream of mine to create motion graphics and animations. However, my biggest overall achievement within the company has been progressing through every career stage—from junior designer to Head of Design.
What is the biggest change that you have witnessed in your time here?
Relocating the office from Tsar Simeon to Bacho Kiro and changing the company name to CluneTech.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Without a doubt, it was the renovation of the new Lounge and Meeting Space in the basement (formerly the Martini Bar)—from the interior design concept to full realization. It required countless hours of research into commercial space requirements, including layout planning, lighting, safety, and dimension regulations, along with completing a six-month Interior Design course at SoftUni. It was a huge commitment for everyone involved, sometimes exceeding 10 hours of work per day, seven days a week.
What has been your favorite project to work on?
Creating videos with Zory for company parties— the videos on the Brick Port walls in recent years and the CluneTech event videos from previous years.
Do you have advice for someone who is just starting their career in CluneTech?
The company offers great opportunities for career growth and job security—be wise and make the most of them.
August 26, 2025
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As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.
This week, we caught up with Shannon Butler who works as a Relationship Manager for TransferMate Education.
TransferMate, a CluneTech company, is a leading, global B2B-payments technology solution, processing billions in international payments from the world's most trusted brands. TransferMate Education, a subsidiary of TransferMate, simplifies the sending and receiving of student fees around the world.
Check out our interview with Shannon below!
As a Relationship Manager is is my responsibility to develop, and retain, new business relationships. I work to understand the needs of our customers and develop plans to address them. As part of this role I work very closely with the Sales Team, sharing up-selling and cross-selling opportunities, promoting high-quality sales, managing the sales account, and more!
In my opinion, you need strong communication and coordination skills for a role like this. These are absolutely essential for facilitating better relationships with clients and partners.
I really enjoy helping people/clients and making sure they are happy and get the best out of working with TransferMate Education.
I am very passionate about what we do here, and I love showing people what a great solution it is and how it can help them save money.
It is quite a busy day that usually begins with catching up with clients, giving them a call or sending them an email. I'll spend time setting up meetings with clients to provide them with extra training on their account. It is crucial that the client is getting the best out of the service so I'll spend plenty of time answering any questions they may have, and working to resolve any issues they may be having. I'll also update my clients on any new products or updates they may be interested in.
Next, I'll catch up with the Sales Team and together, we'll start gathering information so that we are up to date on every account. We hold regular meetings with the Relationship Management and Sales Team to see how we can better the team and to throw ideas around to see if there is anything we can do to improve our sales efforts and the client experience.
I have been working with TransferMate Education for 4 years now. I really enjoy my job and the work environment. I like that we now have the option to work in the office or at home. This has really helped improve the team's work-life balance.
I have great time for all my work colleagues. They are the best part about working here for me.
There are so many other great things about working with TransferMate Education - the flexibility, the opportunities to fly to other countries for meetings/conferences, benefits such as pension and healthcare, fun work events, gifts, and more!
Fancy a career with us? Check out our open vacancies at www.clunetech.com/careers
July 14, 2025
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As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.
This week, we caught up with Anna Fitzpatrick who works as a Sales Executive for Sprintax.
Sprintax is a US non-resident tax prep solution for international students, scholars & working professionals. Check out our interview with Anna below!
As you’ll see from my ‘typical workday’, a Sales Executive at Sprintax is involved in a wide range of different things. Firstly from the sales side, I focus on profiling leads and reaching out to those leads with the hope of securing meetings. The next stage of the sales cycle is to present our products to prospective partners. Everything leads to the final stage which is closing the deal and welcoming the partner on board. Once the deal closes, then it’s all about account management, nurturing relationships with our partners and providing the highest level of customer service to our partners.
It’s also not just sales! We also have the tax webinar and education side of things where we present nonresident tax information to nonresidents, schools and institutions across the US and worldwide. As a sales executive, I would also work on various presentations and slide decks for our sessions, conferences and events. There is not only one string to our bow, you never know what you might end up working on one day to the next. Safe to say, a day in the life of a Sales Executive is never boring!
There are a lot of skills/qualities that would be important for a sales executive such as good communication, efficient time management and organization, attention to detail, ability to multitask and patience. It is also important to have commercial focus alongside a strong customer focus - the list goes on! We also focus on nurturing the numbers at Sprintax. If we have schools that say no or they don’t want to move forward at this time, we keep them in the loop with any useful resources, tax information or Sprintax updates that they might be interested in and this technique overtime generally results in the schools coming back to us down the line and ultimately winning back business. Perseverance is key!
A couple of things thatI was drawn to on the sales side is the fast pace nature of sales, working alongside a team towards a common goal and the excitement of closing deals. On the Sprintax sales side, I was also drawn to how the sales executive could look at handling the entire sales process, supported by the rest of the team, from profiling leads, reaching out, securing a meeting, presenting our products on sales calls, closing the deal and then acting as an account manager for the partner. It make the sales process very rewarding!
Everyday is generally different which is one of the best parts about this job. I’ll usually go to visit my horse either before or after work, a nice way to start or end the day!
In the morning, I will generally catch up on emails that came through on US time overnight, scheduling replies to go out in US time. I might also spend sometime working on presentations and planning any reach outs or follow ups for the day ahead before the US wakes up.
I’ll usually try to break up the day with a lunchtime walk.
In the afternoon/evening, calls will generally kick off once US time kicks in. I could have a renewal call, a new business call on Tax Prep or Calculus. At the moment we’re in full swing with US tax season, so we’ll generally have open tax webinars taking place for nonresidents as well as exclusive school tax webinars. We also host webinars on the school/institution side for their staff, so we could have something like that taking place on a typical day too! We’ll generally have some internal calls or catch ups too, like our weekly sales catch up call.
First and foremost it has to be the team! We’re lucky to have the team that we do. Everyone is eager to help each other and work together to achieve our common goal. We are a very close knit team and everyone on the team is a pleasure to work with. Secondly, I like how every day is different, as you can see from the ‘typical workday’. It helps to keep you on your toes and keeps things exciting. I enjoy seeing our products evolve, with our team constantly working to add to the product and satisfy our partner needs. It’s great working with people from all across the US and the world. The pandemic had put a halt to all of our in person conferences and events, but its exciting to see all of that returning this year.
Would you like to be a part of our team? Visit www.clunetech.com/careers and view our wide range of opportunities today!
July 14, 2025
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Stanko Kolev works as a Product Owner at CluneTech’s global B2B payments technology leader, and one of Ireland’s most recent fintech unicorns, TransferMate.
Stanko joined our team two and a half years ago, deep-diving into the full development cycle of Global Accounts – one of TransferMate’s most successful products, where he works closely with developers, quality assurance specialists, various operations departments, as well as the stakeholders and the customers of the company.
To learn more about Stanko's career journey within the group, his typical workday, as well as his advice on how to become a Product Owner, check out our career blitz video.
If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers
July 14, 2025
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Thursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.
Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.
As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
Bill Cuddihy, Chairperson of Cois Nore, said:
“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”
Mary Dolan, Manager of Cois Nore, said:
“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”
This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.
About Cois Nore
Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.
About CluneTech
CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.
For more information:
CluneTech
Lauren Cleere, Marketing and Communications Manager
lauren.cleere@clunetech.com
Cois Nore Cancer Support Centre
Email: info@coisnore.ie
Phone: 056 775 2222
Website:www.coisnore.ie
January 29, 2026
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CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.
We are passionate about giving back to our communities all over the world and the aim of our Volunteer Day is to empower our employees, as individuals, to give back within their local communities.
Our intention is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.
The addition of our Volunteer Day has already enhanced the reach of our CSR programme, CluneTech Cares, in fact check out this recent example of how TransferMate employees Daniela Tsoneva and Toni Ivanova each used their volunteer day:
Daniela Tsoneva and Toni Ivanova from our TransferMate team recently used their employee volunteer day to help the young ladies from the Gavroche shelter in Varna, Bulgaria, purchase new clothes using money donated by CluneTech earlier this year. Daniela and Toni were on hand to ensure the young ladies got everything they needed and that they also enjoyed a great day out with their new friends from CluneTech.
This year’s Group rebrand faced us with another challenge - renaming #TaxbackGiveBack, our Corporate Social Responsibility Programme. Since the launch of the programme in 2007, one thing always stands out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.
CluneTech Cares is a great representation of what we are – a team of truly caring individuals, giving their best to support and add value, not only to our customers and our team-mates, but also to the communities in which we live and operate!
CluneTech Cares is an award winning programme, picking up the award for ‘Best Use of CSR’ at the 2021 HR Management & Leadership Awards. In 2021, we supported 34 different causes across the world. These included the likes of the Irish Cancer Society, Karin Dom, Race for the Cure, A Very Special Place Inc, MS Ireland, Jack & Jill, E-ducare and many more.
Want to find out more? Visit the CluneTech Cares section of our website.
July 14, 2025
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CluneTech is committed to supporting activities that enhance and serve the communities in which we live and work. As part of this commitment, we added a Volunteer Day to our existing employee benefits in September, 2021 to empower our employees to support the causes closest to them.
The addition of our Volunteer Day for our employees has enhanced the reach of our CSR programme, CluneTech Cares. Our intention with this addition is to allow employees to allocate work time to engage in volunteering activities. CluneTech recognises that participating in these sort of activities contributes not only to the development of communities, but also enriches the lives and promotes the well-being of our people.
In March, CluneTech employees from all over of world used their volunteer day to support causes close to their hearts such as donation of computers to local high schools (Yordan Keranov), doing arts and crafts with children with disabilities (Emilia Simeonova and Yoana Grigorova), or making donations to refugees following the Russian invasion in Ukraine (Gocho Gochev, Desislava Chervenkova, Artur Balyan, Kaloyan Keranov and others).
Check out this recent examples of how our employees Ralitsa Mladenova and Galina Kirova used their volunteer day.
On 23rd March, Galina Kirilova and Ralitsa Mladenova from our Veliko Tarnovo team used their Volunteer day to support the regional department of the Bulgarian Red Cross in the city. Both ladies participated in the initiative “Children Help Children” organized by the Ministry of Education together with the Bulgarian Red Cross. This initiative was set up to help collect essential goods that will be sent to Bulgarian Sunday Schools in Ukraine (there are 63 Bulgarian Sunday Schools in Ukraine, attended by over 10,000 children). Ralitsa, Galina, and the Red Cross volunteers accepted the donations from schools in the area, recorded and organised the supplies, and prepared them for shipping to the children in need.
“It was so fulfilling to be part of this campaign. We all can make a difference and we are lucky our employer supports us in that.” - Ralista Mladenova
Read more about our CSR programme, CluneTech Cares, and keep an eye out on our social media for more volunteer day stories.
July 14, 2025
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CluneTech Cares is the new name of our CSR Programme.
This year’s Group rebrand faced us with another challenge - the rename our Corporate Social Responsibility Programme #TaxbackGiveBack. Ever since the launch of the programme in 2007 one thing always stand out – our caring nature. Naturally, this brought us to the new name CluneTech Cares.
CluneTech Cares is a great representation of what we are – a team of truly caring individuals giving their best to support and add value not only to our customers and our team-mates but also to the communities in which we live and operate!
In October 2021, CluneTech took part in the Race for the Cure 2021 event. Race of the Cure is Europe’s biggest sporting event for women’s health. It helps to raise money and awareness for Breast Cancer Research. It was incredibly important to us that we participated in this event as cancer has impacted so many of our lives. It was amazing to see over 50 employees register and take part!
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A Very Special Place Inc. provides a comprehensive network of programmes and services for people with intellectual and development disabilities and their families. With the guidance and support offered by AVSP, people of all ages find opportunities to achieve independence and self-fulfillment. We were approached by an Immedis employee who told us all about a golf outing hosted by and raising money for AVSP. Having heard all about the event and the services AVSP provide, we were delighted to sponsor a team of Immedis employees to take part.
We're absolutely delighted to have taken part in Jack & Jill's Up The Hill challenge again this year. By taking part and sharing their “Up The Hill” pictures on Workvivo, our employees not only had the chance to win some amazing surprises but also to represent the hill that the children of Jack & Jill climb each and every day, and to show solidarity with their families. Furthermore, CluneTech covered a €5,000 participation fee for our staff which goes toward providing crucial care to the Jack & Jill Foundation and the children who are relying on home nursing services.
CluneTech and Karin Dom in Bulgaria have launched a project called “Investing in Human Capital to Invest in the Future of Karin Dom” which aims to support the long-term vision of the center by increasing the focus and investment on the retention and the development of their specialists. CluneTech supported the first series of professional supervisions for the Karin Dom team, which were organized before the Covid-19 pandemic. Having witnessed the positive impact of these professional supervisions, we had no hesitations about continuing our support of this programme long-term.
This November, our colleagues in Romania supported two local organizations with donations of €1000 each. The first one, World Vision Romania, looks at all the things that prevent children from surviving and thriving in their community, and then works with the community to bring all the pieces of the puzzle together to build a better life for them. The second beneficiary of the donation is the Center for Palliative Care „Sfantul Nectarie” which aims to relieve the suffering and provide the best possible quality of life for patients with serious illness and their families.
July 14, 2025
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For a fourth year in a row CluneTech’s career counselling program is taking place in Varna High School of Commerce during the academic year 2021-2022. The program aims to help young people to acquire and develop specific skills that will help them get the best out of their career exploration, job search and job application processes. With the help of experienced HR professionals and guest lecturers, the students will learn how to create impressive CV and video resumes, how to prepare for job interviews and, how to find the most compelling job offers on the market.
Over the years CluneTech has organized numerous career events with other local high schools and universities, such as Open Door Days in our offices in Varna and Veliko Tarnovo, Manager for a Day, and many more. All participants in our career counselling program are invited to join a designated Facebook group where we post weekly career counselling advice, inspiring guest interviews and regular updates about any internships and entry level roles in our group of companies.
In 2019 our Career Counselling Program captured the “Innovation in Talent Education” Award at the second B2B Media Employer Branding Awards which celebrate the companies in Bulgaria with the most innovative HR strategies.
We could not be any happier with the results of our program so far. Each and every student that took part excelled and many eventually ended up becoming a part of the CluneTech team.
Our career counselling program, as well as our internship and graduate programs are designed to offer new, young talent the opportunity to learn and grow in an innovative and collaborative environment. With this in mind, we would like to remind you that CluneTech is open to candidates with no experience. As long as you’re driven and willing to learn, we’ll train and support you to become an important member of our team and achieve your full potential.
If you are willing to bring your ideas to the table and are always looking to develop your skills and contribute to making business better, explore our career opportunities as we would love to hear from you!
July 14, 2025
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Friday 19 April, 2024 Kilkenny. Kilkenny-based software technology group, CluneTech, has been announced as the main sponsor of Kilkenny Tennis Club’s new Padel Tennis Court, which was completed in March 2024. The official opening event, which is due to take place this Saturday, April 20, will incorporate a Charity Tennis Tournament and social event, with all funds generated being donated to the Carlow Kilkenny Homecare Team.
Founded in 1879, Kilkenny Tennis Club is a not-for-profit club with all funds generated being reinvested in their tennis facilities and the development of the game. With over 1,200members, split into 700 seniors and 500 juniors, it is one of the largest and best regional tennis clubs in Ireland. It is a very active club with high grade facilities and always welcomes new members and visitors.
“Our club is very proud of our many achievements with our members winning numerous regional and national titles, our representative teams winning many Provincial Cups and a number of members having represented Ireland at international level.” Brian Doyle, President, Kilkenny Tennis Club
This sponsorship is part of CluneTech’s award-winning CSR Programme, CluneTech Cares. Established in 2007, CluneTech Cares is created by their people, for their people, and while the programme supports deserving charities and causes all over the world, it is driven by employee requests and has a momentous impact locally, both in Kilkenny, and in the various other communities where the company operates. This significant investment will enable Kilkenny Tennis Club to be the first in the region to offer Padel Tennis, the world’s fastest-growing racket sport, to its members.
“We are delighted to sponsor Kilkenny Tennis Club’s new Padel court,” said Terry Clune, CEO and Founder of CluneTech. “As an organisation, we are passionate about giving back and we are proud to support a number of fantastic local clubs in Kilkenny where our HQ is located. I’d like to give a special mention and thanks to our own team members, Eoin Dunphy, Éanna Brady, James Murphy, Patrick Dalton and Patrick O’Neill, who are all dedicated members of Kilkenny Tennis Club. Without them, this sponsorship wouldn’t have been possible. Padel tennis is a new and innovate sport, and we are really excited to play a part in ensuring it has a home right here in Kilkenny.”
Padel Tennis is played on an enclosed court, one third the size of a traditional tennis court. Its format is doubles and it uses traditional tennis scoring, combining action with fun and social interaction. It’s a fantastic sport for players of all ages and skills, as it is both quick and easy to pick up, with most players understanding the basics within the first half hour of play.
Edwin Walsh, Captain, Kilkenny Tennis Club, said: “Kilkenny Tennis Club was founded in 1879 at its current location in Archersfield, Kilkenny. As one of the largest tennis clubs in the country with 1,300 members, ranging in age from 2 to over 82, Kilkenny Tennis Club is constantly reinvesting in its facilities to enhance its members’ experience. On behalf of the Committee and members of Kilkenny Tennis Club, I would like to thank Terry and all the team at CluneTech for the incredibly generous sponsorship of our new Padel Court which is part of a wider redevelopment of playing surfaces and other facilities. We are immensely proud to be associated with such a progressive and innovative team and look forward to developing our partnership over the coming years.”
Jimmy Morrow, Development Chairman, Kilkenny Tennis Club, said: "We are delighted to have CluneTech join us as Sponsor of our new Padel Tennis Court and we very much value their significant investment in our club which enables us to greatly enhance our Sporting facilities with this innovative addition.”
In addition to the innovation this sport embodies, Kilkenny Tennis Club have also launched a green energy project, which to date has seen the installation of energy saving LED tennis flood lighting, reducing electricity consumption by over 44%; the installation of 36 Solar PV panels which allows the club to generate its own power, supplying any excess to the National Grid; air to water source heat pump which uses electricity generated from the club’s Solar PV system. The club’s commitment to reducing their environmental impact is just one of the reasons that CluneTech made the decision to support the club.
“At CluneTech, we always aim to support clubs, charities and causes whose values reflect our own,” said Rachael Quinlan, Head of Employee Experience, CluneTech. “Sustainability is one of the key pillars of our CSR Programme and we are super impressed at the club’s efforts to date. In addition, we recognise the importance of work-life balance and knowing that a number of our own team are also club members, made the decision to sponsor their new Padel Club a no brainer.”
July 14, 2025
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At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.
Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.
This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.
Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.
The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.
From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.
As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:
“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”
While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:
• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.
• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.
• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.
• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.
At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.
July 14, 2025
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At CluneTech we are extremely passionate about the development of our people and understand the significance of the role a manager has to play in an employee’s development. With that in mind, we wanted to put together a useful guide that would empower and help our managerial staff to be the best manager that they can be. And who better to help us put together such a guide than our employees?
We asked our staff to nominate their manager and state three qualities that make them an Amazing Manager. The response was fantastic with 20 different managerial qualities being suggested. We then took the 6 most suggested qualities and expanded on them to create the ‘CluneTech Guide to Being an Amazing Manager’ which you can read below:
The managerial quality that our people value most is being ‘Supportive’. A manager can be supportive in many ways, whether it is ensuring that their team are aware that they can come to them should they need help, or by displaying encouragement, helping them to realise their potential, and showing appreciation for a job well done. Emotional Intelligence is a vital characteristic of a supportive manager. Having the awareness to recognize when something is troubling a member of your team or if they are in danger of becoming burnt out or disengaged is vital. The likes of LinkedIn Learning and Udemy offer some great courses on Emotional Intelligence should you wish to learn more about this important soft skill.
Our staff feel that being “Approachable” is the next most important characteristic for a manager. Approachability is imperative to forging a strong bond with your team. Having an approachable manager relaxes staff, allowing them to work to the best of their ability. Additionally, it increases their willingness to share new ideas as they know their manager is open to suggestions. Lacking in approachability will make it difficult to know what is going on with your team. Being approachable and building a good rapport with your team will encourage them to come to you with issues, updates, and information, more frequently, ensuring that you stay in the loop. This article by Forbes includes a great section on “How to Show Approachability”.
Our employees appreciate that open door policy!
As a manager, your team are looking to you for guidance. By leading by example you are able to create a picture of what’s possible. Here are some ways you can effectively lead by example;
Take Responsibility –Show that you are not above taking responsibility for when something doesn’t go to plan. Be proactive and get to work on correcting and bettering the situation.
Resolve Conflict Quickly – Conflict resolution is one of the most important skills a manager can have. Demonstrate that skill and put out any fires within your team quickly so that they don’t get out of control. By doing this you will set a good example and encourage your team to be proactive and quickly settle disputes between themselves.
Be Persistent – Another trait of strong leadership is the ability to remain steadfast in the face of adversity. Set an example for your team by dealing with issues in a proactive and constructive manner.
For more information on the benefit of Leading by Example and how to do it, check out this article by Indeed – 8 Ways to Lead by Example in the Workplace.
Our employees also identified being “Reliable” as an important characteristic for a manager to possess. A manager in charge of a team must be dependable. This involves being accessible to your staff, completing tasks as promised, and assisting your team as needed. Reliability is essential for building trust as it affords your team greater peace of mind, ultimately allowing for stronger relationships to be built and greater results to be delivered. Check out this blog post by Great Place to Work on “The Crucial Role of Reliable and Trustworthy Managers During a Crisis”.
There are a multitude of reasons as to why being a good motivator is essential when managing a team of people. Some of the advantages of a motivated team include; Increased Efficiency, Better Communication, Reduced Absenteeism and Turnover, Development of Leaders, and much more.
Don’t worry, you don’t have to suddenly become a Ted Talk caliber motivational speaker... Here are “9 Super Effective Ways to Motivate your Team” by Inc. to get your started.
The last valuable managerial characteristic, as identified by CluneTech employees, that we’ll discuss here in detail is “Clear Communication”. Building effective communication skills as a manager provides significant short and long-term benefits for your company and team. For example, a good communicator may inspire your team to accomplish more with better results and fewer misunderstandings. Take a look at this piece by Professional Development covering “Communication Skills for Managers”.
The importance of being a good listener also must not be understated when it comes to communication. By being a good listener a manager can not only secure new insights, ideas, and perspectives that will help their team to grow, but also maintain harmony and motivation among team members and ensure that they are a great people manager.
So there you have it, six of the most important managerial qualities as suggested by our employees. CluneTech is all about brilliant people and innovative technology, with the dynamic between our management and non-management staff being crucial to our success.
Do you have the qualities necessary to lead a team of CluneTech employees? Or do you want to work under an amazing management team that will help you to realise your potential. Whatever stage of your career you’re at, CluneTech may have the role for you. Visit www.clunetech.com/careers and explore our amazing opportunities today.
July 14, 2025
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The Kilkenny-headquartered company today announced improvements across a range of leaves to support their people
Wednesday, 22 November 2023. Kilkenny-based software technology group, CluneTech, has today announced improvements across a range of leave types to support their people during the more difficult times they may face in life.
The changes announced today cover three key areas: compassionate leave, miscarriage and pregnancy loss leave, and IVF and pregnancy support leave. The announcement marks another significant step in CluneTech’s commitment to caring for, and supporting their people, and the additional leaves are available to all of the company’s 1,200 employees globally.
Compassionate leave, which is available from day one of employment, has been significantly increased, with the company now offering 4 weeks paid leave for the loss of a spouse or child. Employees can also avail of 5 days and 3 days paid leave for the loss of an immediate or non-immediate family member respectively.
The new policy also includes extended paid leave of five days for those impacted by pregnancy loss when this occurs prior to 24weeks, as after this the company’s paid maternity leave applies. In addition, where an employee’s partner has experienced pregnancy loss, they are now covered in the policy and can avail of the full five days paid leave.
Access to, and support during fertility treatment is a key focus of CluneTech, who earlier this year announced their support of The I Want a Baby Foundation in Bulgaria. Employees based in Ireland can already avail of best-in-class fertility care as part of the company’s health cover with Laya Healthcare. Previously, employees could avail of up to 3 days paid leave for IVF and pregnancy support. This has now been increased to 5 days paid leave and extended to the partner of a person undergoing IVF / pregnancy support.
The improvements announced today are part of an already extensive benefits package which includes Lifework Days ̶ an additional half day’s leave per quarter where employees can get their life jobs done without having to use their hard-earned annual leave, flexible working ̶ including remote and hybrid working, an award-winning Milestone Recognition Programme which rewards those who choose to grow their career with CluneTech, and much more. Last month, CluneTech were awarded Overall Excellence in HR at the 2023 HR Leadership &Management Awards for their innovative approach to flexibility.
Speaking about the leave enhancements, Terry Clune, CEO, CluneTech said: “CluneTech Cares about our people and their wellbeing and today’s announcement further strengthens our commitment to supporting them through the more difficult times they may face in life. Our people are at the heart of everything we do and as their employer, it’s our goal to ensure they feel supported and cared for, so that they can reach their full potential.”
Rachael Quinlan, Head of Employee Experience, CluneTech said: “We are really honoured to share these remarkable improvements with our global team. While these leave types tend to be the ones that we hope our people will never have to avail of, we hope that they take some comfort in knowing that our aim is to minimise their worries during challenging times. As always, these changes have been introduced as a direct result of employee feedback and we will continue to use their voice to drive change and to ensure that we truly are a great place to work.”
July 14, 2025
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In this Women in Tech feature, we talk about women who have chosen to pursue a career in Tech - how they decided on it, what challenges they faced and what motivates them. By doing so, we want to highlight that the tech industry is a place for women too.
Meet Elena Koeva - .NET Developer at Sprintax, part of CluneTech. Sprintax is a multi-jurisdiction, tax compliance software, which simplifies tax withholding and tax return filing for nonresidents and their employers.
I graduated with a bachelor's degree in Electronics. I specialized in Microelectronics at the Technical University of Sofia. Before that, I studied at the Ivan Vazov Secondary School in Dobrich with a profile in Informatics, Mathematics, and Physics.
I started in the tech field as a QA Specialist. In the beginning, everything was new to me, but over time I started to get better at understanding the details and gradually moved forward from manual to automation testing. I needed a programming language to automate. Since then my life has changed, and programming has become my new passion.
In Taxback.com, of which Sprintax is part, I was given the opportunity to develop and progress my career and from a QA Specialist I became a .NET Developer. I started training so I could become a programmer, but in the meantime, I also performed the QA tasks I had. For a while, I combined both positions, but once I became good enough, my position changed and I started to deal mainly with programming, and the training of new QA specialists.
I’m currently working as a Mid-Level .NET Developer. My job is mostly to program and to create the desired functionality for a particular software product, whether it’s a new or old product. I am also the person who onboards all of our new team members, providing them with the relevant training so they can also move forward with their careers once they’re ready.
What motivates me is the desire to see something finished and working, which will please not only the people who invented it, but also the people that will use it and whose work we can make easier. It is extremely intriguing to observe people's reactions when you present them with something you have developed. It’s rewarding to be able to feel their enthusiasm and excitement, especially if what you’re presenting is better than what they expected.
Perhaps the biggest challenge is to try to dispel the doubts in others that you will not be able to cope because you are of the fairer sex. Fortunately, over time, these doubts disappear completely.
Fortunately for me, the department I work in right now is great, and there are a lot of talented people working in it. All of my colleagues are true professionals, extremely understanding, and would always respond if you need help. With us, you either do your job or not, it doesn't matter what your gender is.
Unfortunately, there are many that I have heard, but I will mention those that have impressed me the most. They are that women don't have logical thinking, that they are not good at STEM, or my favorite, that women can't build a career because they have to start a family.
In my free time I draw, arrange puzzles, read books or just meet with friends and play board games.
The tech field is quite an extensive area, and it offers great development if you have the desire for this and if you are motivated. My advice to all girls is to not be influenced by other people's opinions, to fight for what they like, because to me, the most important thing is to that I enjoy what I do.
Fancy a career with us? Check out our open vacancies at www.clunetech.com/careers
*The interview was originally posted on Economy.bg.
July 14, 2025
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Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.
I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
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There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
July 14, 2025
Read MORETuesday, 29th October, 2024. WeCan, a CluneTech initiative, has been awarded Best Deposit Return Initiative at the 2024 Pakman Awards, held at The Shelbourne Hotel, Dublin on Thursday, October 24th.
Launched in June 2024, WeCan has achieved its first major recognition, marking a significant milestone in its commitment to inclusion and sustainability.
The Pakman Awards are Ireland’s premier environmental awards, recognising excellence in recycling and waste management among businesses, community groups, and individuals. Celebrating its 10th anniversary this year, the awards shine a spotlight on organisations demonstrating outstanding sustainability efforts.
WeCan blends social inclusion with environmental responsibility by providing adults with intellectual disabilities meaningful employment that is in line with their capabilities. The initiative drives participation in the deposit return scheme and thus assists with boosting the country’s recycling rates, with the EU mandating Ireland to achieve 77% recycling of plastic bottles by 2025, escalating to 90% by 2030. It actively plays a role in protecting our environment by reducing litter and waste.
WeCan also offers businesses a sustainable and practical solution for returning their cans and bottles that they can leverage to benefit their own operations, ESG, and CSR objectives. By advocating for an inclusive society, WeCan enables adults with intellectual disabilities to bring value to their local communities. Additionally, the initiative further benefits communities by donating any excess funds raised to local charities and causes.
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Winning the Best Deposit Return Initiative at the 2024 Pakman Awards is a tremendous honour and a testament to the meaningful impact of WeCan. Since its launch, WeCan has not only promoted sustainability but has also empowered individuals with intellectual disabilities to secure meaningful employment. I want to extend a special thanks to Johnny McCarthy, his son Adam, and the wider team for their contributions in bringing this idea to life. I am excited about WeCan’s potential to grow and create even more opportunities for our communities as we move forward.”
The initiative collaborates closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation that supports individuals with intellectual disabilities and autism in Kilkenny. This collaboration aids in workplace integration and reflects CluneTech’s dedication to positively impacting both the community and the environment.
The Pakman Awards are Ireland’s leading National Environmental Awards, recognising excellence in recycling and waste management among businesses, organisations, community groups, and individuals. Divided into 12 categories, including the Overall Pakman Award, the awards cover areas such as ESG leadership, innovation in waste resource management, and business recycling.
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment.
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Sprintax, Taxback International, Taxback, Benamic and Visa First. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for nine consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Engagement Specialist, CluneTech
July 14, 2025
Read MORECareers
As a global organisation containing 9 different companies, all specialising in unique areas, CluneTech has a role to match everyone's skillset. In our new "What's it Like?" series, we're going to be chatting to the amazing people of CluneTech to get a better understanding of what their roles entail.
This week, we caught up with Anna Fitzpatrick who works as a Sales Executive for Sprintax.
Sprintax is a US non-resident tax prep solution for international students, scholars & working professionals. Check out our interview with Anna below!
As you’ll see from my ‘typical workday’, a Sales Executive at Sprintax is involved in a wide range of different things. Firstly from the sales side, I focus on profiling leads and reaching out to those leads with the hope of securing meetings. The next stage of the sales cycle is to present our products to prospective partners. Everything leads to the final stage which is closing the deal and welcoming the partner on board. Once the deal closes, then it’s all about account management, nurturing relationships with our partners and providing the highest level of customer service to our partners.
It’s also not just sales! We also have the tax webinar and education side of things where we present nonresident tax information to nonresidents, schools and institutions across the US and worldwide. As a sales executive, I would also work on various presentations and slide decks for our sessions, conferences and events. There is not only one string to our bow, you never know what you might end up working on one day to the next. Safe to say, a day in the life of a Sales Executive is never boring!
There are a lot of skills/qualities that would be important for a sales executive such as good communication, efficient time management and organization, attention to detail, ability to multitask and patience. It is also important to have commercial focus alongside a strong customer focus - the list goes on! We also focus on nurturing the numbers at Sprintax. If we have schools that say no or they don’t want to move forward at this time, we keep them in the loop with any useful resources, tax information or Sprintax updates that they might be interested in and this technique overtime generally results in the schools coming back to us down the line and ultimately winning back business. Perseverance is key!
A couple of things thatI was drawn to on the sales side is the fast pace nature of sales, working alongside a team towards a common goal and the excitement of closing deals. On the Sprintax sales side, I was also drawn to how the sales executive could look at handling the entire sales process, supported by the rest of the team, from profiling leads, reaching out, securing a meeting, presenting our products on sales calls, closing the deal and then acting as an account manager for the partner. It make the sales process very rewarding!
Everyday is generally different which is one of the best parts about this job. I’ll usually go to visit my horse either before or after work, a nice way to start or end the day!
In the morning, I will generally catch up on emails that came through on US time overnight, scheduling replies to go out in US time. I might also spend sometime working on presentations and planning any reach outs or follow ups for the day ahead before the US wakes up.
I’ll usually try to break up the day with a lunchtime walk.
In the afternoon/evening, calls will generally kick off once US time kicks in. I could have a renewal call, a new business call on Tax Prep or Calculus. At the moment we’re in full swing with US tax season, so we’ll generally have open tax webinars taking place for nonresidents as well as exclusive school tax webinars. We also host webinars on the school/institution side for their staff, so we could have something like that taking place on a typical day too! We’ll generally have some internal calls or catch ups too, like our weekly sales catch up call.
First and foremost it has to be the team! We’re lucky to have the team that we do. Everyone is eager to help each other and work together to achieve our common goal. We are a very close knit team and everyone on the team is a pleasure to work with. Secondly, I like how every day is different, as you can see from the ‘typical workday’. It helps to keep you on your toes and keeps things exciting. I enjoy seeing our products evolve, with our team constantly working to add to the product and satisfy our partner needs. It’s great working with people from all across the US and the world. The pandemic had put a halt to all of our in person conferences and events, but its exciting to see all of that returning this year.
Would you like to be a part of our team? Visit www.clunetech.com/careers and view our wide range of opportunities today!
July 14, 2025
Read MORECareers
Stanko Kolev works as a Product Owner at CluneTech’s global B2B payments technology leader, and one of Ireland’s most recent fintech unicorns, TransferMate.
Stanko joined our team two and a half years ago, deep-diving into the full development cycle of Global Accounts – one of TransferMate’s most successful products, where he works closely with developers, quality assurance specialists, various operations departments, as well as the stakeholders and the customers of the company.
To learn more about Stanko's career journey within the group, his typical workday, as well as his advice on how to become a Product Owner, check out our career blitz video.
If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers
July 14, 2025
Read MORECareers
Plamenna Zlatanova works at CluneTech's global leader in VAT compliance, reclaim and consultancy, Taxback International.
Plamenna began her journey with CluneTech in October 2002. Over the years, she has held various roles within Taxback and Taxback International, including pivotal roles such as Global Solutions Manager, EU Sales TL and ISO Quality Auditor. After eighteen years in the group, Plamenna left the company to pursue a different path, but it didn’t take long until she realized she wanted to go back to Quality – this time as Quality Analyst, which she says is to an extent similar to her previous role. As soon as Plamenna got her certifications for Quality Assurance, she rejoined our team as a Quality Analyst at Taxback International.
In her current role, Plamenna focuses on designing test cases, tracking issues, and collaborating with different tech teams to ensure all projects at Taxback International progress smoothly, delivering the best possible service to our clients.
To delve deeper into Plamenna's career journey within the group, learn about her typical workday, and discover her favorite employee benefits, check out our career blitz video. If you are looking to develop your skills, contribute to others, and make an impact, we would love to have you on our team. See our career opportunities at clunetech.com/careers.
July 14, 2025
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