CluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
Catch up on all the latest from CluneTech's CSR activities over the last quarter!
May 18, 2026
CluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREWednesday, 22 April 2026. CluneTech has reached a new milestone in Bulgaria, achieving its highest position to date in the Career Show Index. The company now ranks 12th in the Top 100 Best Employers in Bulgaria, reflecting its continued focus on building a strong and supportive workplace.
This latest recognition marks another step forward in CluneTech’s steady progression in recent years, moving from 46th place in 2023, to 26th in 2024, and 14th in 2025, before reaching its current position. The result follows a successful showing at the Career Show Awards in October 2025, where CluneTech received three gold awards, alongside two individual recognitions for Albena Pashova, Global Indirect Tax Recovery Manager and Nikolena Doncheva, Recruitment Specialist from our team.
CluneTech’s position in the Career Show Index is driven by multiple recognitions received over the past three years, including:
• Best Employer in Fintech for three consecutive years
• Best Employee Recognition Strategy
• Best Office Environment for the company’s renovated Lounge & Meeting Space in Bulgaria
These awards reflect a continued investment in employee experience, workplace culture, and creating an environment where people can thrive - both professionally and personally.
The Top 100 Best Employers in Bulgaria ranking is part of Career Show’s annual initiative, which also includes one of the country’s leading employer branding competitions and its largest career expo. The index evaluates companies based on awards received over a three-year period, recognising organisations that demonstrate consistent performance in areas such as talent development, employee engagement, and workplace environment.
This recognition comes as CluneTech marks 25 years since establishing its presence in Bulgaria, representing a quarter-century of continuous growth and innovation. Over that time, the company has become a well-established and trusted employer on the local market.
Founded in 1996 by entrepreneur Terry Clune, CluneTech is a suite of software technology companies, including TransferMate, Sprintax, Fintua, and Benamic. Today, the organisation employs over 800 professionals in Bulgaria and more than 1,200 globally, across finance, technology, marketing, and customer support roles, all contributing to the success of its international operations.
April 22, 2026
Read MOREFriday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
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Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
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Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Terry Clune, Founder and CEO of CluneTech, said:
“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:
“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.
Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
Tommy Farrell, Kilkenny Camogie Development Officer, added:
“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.
The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
PJ Kenny, Chairman of Kilkenny GAA, said:
“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
Theresa Aylward, Kilkenny Camogie Chairperson, added:
“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”
The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
For more information, please contact:
Lauren Cleere, CluneTech, lauren.cleere@clunetech.com
Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie
Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie
February 6, 2026
Read MOREOn Thursday, February 5th, CluneTech was delighted to welcome the Ambassador of Ireland to Bulgaria, Catherine Bannon, and her team to our Varna office. The visit marked Ambassador Bannon’s first official engagement in Varna since assuming her role and created a valuable opportunity for open and meaningful conversation with colleagues from across CluneTech.
The meeting took place in the context of Ireland’s upcoming Presidency of the Council of the European Union (1 July – 31 December 2026) and highlighted the importance of strengthening collaboration between Irish institutions and Irish-founded businesses operating in Bulgaria.
During the visit, the Irish Embassy team learned more about the businesses across CluneTech and the work being done in different areas, including operations, technology, product, and regional growth. Discussions focused on opportunities to further expand Irish investment in Bulgaria, as well as on the role companies like CluneTech play in driving sustainable business growth and creating positive, supportive working environments in both Varna and the wider country.
Ambassador Bannon met with CluneTech managers representing businesses across the group, including Ekaterina Hristova, HR Manager for Bulgaria; Encho Yordanov, Business Operations Manager at Sprintax; Sasha Boyanova, Tech Manager at TransferMate Global Payments; Vesselina Marinova, Head of Operations and Senior Product Manager at Fintua; and Daniela Atanasova, Senior Operations Manager at Benamic.
The visit reinforced the value of ongoing collaboration, and CluneTech looks forward to continuing to build strong relationships with the Irish Embassy and its technology and operations teams here in Bulgaria.
February 6, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
Read MOREKilkenny, Ireland – Taxback International, a CluneTech company and a global leader in VAT compliance and recovery, has today officially rebranded as Fintua. This transformation reflects the seamless integration of decades of indirect tax expertise with cutting-edge SaaS technology, setting a new benchmark for digital innovation within the fintech landscape. Through this rebrand, the company reaffirms its dedication to delivering smarter, more scalable fintech solutions designed to accelerate positive digital transformation across the indirect tax ecosystem.
Why the change?
Fintua embodies the natural evolution of Taxback International—from a VAT reclaim specialist to a global technology leader within the wider fintech industry. As indirect tax complexity intensifies, businesses demand more agile and intelligent solutions. This rebrand signals our commitment to empowering tax and finance professionals worldwide with innovative technology that simplifies complexity, mitigates risk, and revolutionizes tax management.
The name “Fintua” uniquely combines our fintech expertise with a strong connection to our Irish roots. “Fin” highlights our focus on financial technology, while “Tua,” inspired by the Irish word tuath (meaning people or community), underscores our collaborative, client-centric ethos.
A new chapter of innovation
Rebranding as Fintua is far more than a name change—it is a declaration of our vision and ambition. We remain the trusted partner our clients have relied on, now with an intensified focus on developing intuitive, expertly engineered technology designed to address today’s and tomorrow’s tax challenges.
"As we embark on this exciting journey to become Fintua, I am thrilled to see our company evolve into a brand that truly reflects our innovative spirit and commitment to tax technology," said Catherine Quirke, CEO of Fintua. "This rebranding marks a significant milestone in our growth, and identifies with our ability and commitment to deliver cutting-edge solutions that meet the evolving needs of our customers."
Fintua’s vision is to lead in breakthrough technology that drives positive digital change throughout the indirect tax and wider fintech communities. Our core values—empowering, progressive, collaborative, and perceptive—will continue to guide every solution we create.
“The rebrand of Taxback International to Fintua is a proud moment for all of us at CluneTech. It’s a reflection of how far the business has come since its early days in Kilkenny—growing from a VAT reclaim specialist into a global technology leader in tax and fintech. For me, Fintua stands for innovation, ambition, and the power of a great team working together to solve complex challenges for businesses worldwide. I’m excited to see Fintua lead the way into this new era, continuing our tradition of empowering clients and driving positive change across the industry.” - Terry Clune, CEO and Founder of CluneTech.
To celebrate this milestone, Fintua is hosting launch day events at its Kilkenny headquarters and across global offices, bringing employees together to mark this exciting new chapter.
For more details about the rebrand, launch events, and services, please visit www.fintua.com.
June 3, 2025
Read MORETwo things. The people –everyone is unbelievably talented, knowledgeable, and always open to help anybody that needs it. It’s a true privilege (I mean it) to work in such an environment.
The second thing is that there is always something new to explore. The business is constantly changing and with this, there are new technologies introduced all the time which grant opportunities for learning and growth.
My biggest achievement is the amount of knowledge I have acquired from my colleagues and from the diverse nature of my work (having many roles) for the last 10 years.
From what I have seen, the group has evolved a lot in the last 10 years. I would have to say that the biggest change was that people changed their working place from the office to anywhere in the world. This created a lot of challenges for us in IT. We had to keep services running as usual while making the transition for employees as smooth as possible and keeping good levels of management and security for their assets/accounts.
That would be the transformation of SysAid – the ITSM system adopted in CluneTech. It was this awkward and clumsy system and now it’s on the road to be this central place for requesting all kinds of services(not just IT), like procurement, booking travels, banking accesses, etc.
This proved to be successful to the extent that one of the businesses is now using SysAid to serve their own customers and partners.
All of them have been a pleasure to work on since I was doing it in collaboration with my colleagues. That said, the adoption of Power BI in IT and in the entire organisation was interesting. It was very satisfying to create end-to-end automated reporting dashboards that provide information at our fingertips 24x7.
I have two pieces of advice for new starters. The first one is the one I received when I joined the company 10years ago - “If you do not know something or you are in doubt, just ask and someone will be more than happy to help you”. The other one is to be persistent and remember that opportunity lurks everywhere if you are willing to take the responsibility.
August 29, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company. This month we caught up with TransferMate's Rose O’Kane, PMO Lead who has been on our team for the last 5 years.
The best part about working in CluneTech and TransferMate is the people. Everyone is self-disciplined and motivated towards the growth of the company. This is very evident and makes it a pleasure to work with everyone and to achieve business requirements.
Being nominated for employee of the year early on and being a part of consistent successful ISO 27001 accreditation audits across the group.
The biggest change I have witnessed is the massive growth of TransferMate from a small start-up in its first year when I joined, to the world’s leading B2B global payments infrastructure as-a-service platform.
My greatest challenge that I faced when I first joined the InfoSec team was the staggering pace and forensic level of detail required to support the rapid growth of a soon to be global payments infrastructure service. The rate of change continues to accelerate. I overcame it by developing scalable training runbooks, having a daily disciplined must do list and being very organized.
Currently I am enjoying scaling the recertification's program across the group of companies within CluneTech. These quarterly audits are carried out as part of a wider process to ensure we retain ISO 27001 and SOC2 certification. This accreditation supports each business in the group to demonstrate cybersecurity, privacy, and trust to prospective and current customers and within the international payments industry, which in turn helps towards business expansion.
My advice would be to become very organized, plan all activities in advance for compliance and BAU (Business As Usual) tasks and develop training runbooks so that you can onboard your team quickly to support business scaling and growth.
July 27, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us.
As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company. This month we caught up with TransferMate's Brid Barron, TM Education's Relationship Manager who has been on our team for the last 5 years.
I like that we can work from home and the flexibility. My team are friendly and helpful. The benefits within the company are great too.
My biggest achievement has been winning first Operations Recognition Award for 2023.
The biggest change has been remote working, the addition of summer flex hours and the quarterly lifework day.
When I changed position from Business Development Manager to Relationship Manager within Education, it was a new department. We needed to build up from scratch and the team is working very well.
I like that I work with clients from all different sections in the education sector from student accommodation, universities and language schools.
If you have any questions or queries always reach out as someone will always be able to help.
May 19, 2023
Read MOREWithout a doubt, it's the people. I'm sure if you ask my colleagues and managers, regardless of how long they've been here, they'll give you the same answer. The team spirit at CluneTech is incredible, with a can-do attitude and a supportive environment for everyone. These are my top three favorite things about working at CluneTech, among many others 😊.
I've found that my accomplishments are often tied to the challenges I face at work and in life. I've learned that when you can achieve your personal goals, you can also achieve your professional ones.
Being part of the Veliko Tarnovo's office expansion years ago was an amazing adventure. I've seen it grow from 15 to nearly 150 people across all businesses within the Group. The office was opened 11 years ago with its first employees from the Taxback Sales team. Since then, many operational departments have transformed, and now we're proud to have 19 teams from Taxback International, Taxback.com, Transfermate, and Immedis.
When I come out of a difficult situation, I analyse the mistakes along the way and I find it as a great self-improving mechanism. I try to give my best at every aspect of the work I do.
As part of the HR team, we work on multiple projects, and I enjoy all of them, from recruitment campaigns to Great Place to Work events, CluneTech Cares initiatives, and employees' experience projects. It's inspiring to work with so many professionals who provide constant support, making every project my favorite one.
For all the new starters at CluneTech, I would say that exceptional performance brings results sooner than expected, but it can only be achieved by working as #OneTeam. Collaboration and teamwork are key to success at CluneTech.
April 21, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Stephen Long, Salesforce Functional Consultant who has been on our team for the last 10 years.
I would have to say the people and their willingness to help everyone in the organization.
I was given the opportunity to travel to Australia and work on our Australian market where I got to work specifically on partnerships.
Our technology enhancements along with our global footprint in terms of licensing & regulations are some of the biggest changes I’ve seen and of course, employee growth across the world.
When I started in TransferMate all those years ago, I didn’t come from a financial FX background. Learning all of the products and systems especially with FX was very new to me but luckily, I had a good team to train and support me when I started on my journey here!
Integrating Salesforce into our current systems has definitely been one of my favorite projects so far.
I would have to say don’t be afraid to ask questions (every day is a school day) and if you have some good ideas then voice them!
March 8, 2023
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build a long and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with TransferMate's Stephanie Kelly, Controls Analyst who has been on our team for the last 5 years.
From a day-to-day aspect I love the fact that no day is the same. Some tasks are set in stone so you know they need to be done, but mostly, my days vary depending on what queries or requests come in so each day is different. I can confirm that even after 5 years, every day is still a school day. Then in a more general sense, having worked in this industry for quite some time now I can really appreciate all the benefits CluneTech has for us employees. The Great Place to Work Team play an absolute blinder and for me, it’s the likes of the Milestone Recognition Program, the life workdays, the Toy Show Boxes etc. that really make TransferMate a great team to be apart of.
I would say my biggest highlight and/or achievement was moving departments relatively seamlessly. I started in TransferMate in Treasury back in 2018. I learned loads, met great people, built good, solid business relationships and saw the company (and no. of payments!) grow massively! In late 2021 I moved roles to what is now the Operational Control Team. The move went so well. Everything I learned in Treasury has stood to me in my new role. The guys in Ops Control were so welcoming and I was able to hit the ground running. I am still learning so much, our team is growing and so are our tasks. Each day brings something new so it keeps me on my toes and it’s been really good to see a different side of things.
100% working from home! I happened to be on maternity leave when Covid-19 started and I remember being at home thinking how on earth were the guys going to manage it. When I came back from maternity leave I was pleasantly surprised at how smoothly the whole process was running, it was amazing really!
Honestly it’s probably the volume of work that can feel challenging at times – be that the number of payments or the number of requests and queries. But luckily I think I’m one of those people that works best under pressure. I make my list, put my head down and get through what I can as efficiently as possible, but I don’t rush it – do it once and do it right! Communication is key and I will always keep my team and managers in the loop if there’s a lot going on. That way, we can make a plan together to get things done.
My favourite task has been looking after the bank access requests that come in. I actually meet a lot of new people doing this. I'm also always happy to hop on a call with new starters to give them some assistance and to welcome them to TransferMate in general.
Ask all the questions! There are no questions too big or too small and there is always something for someone to learn.
January 24, 2023
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below
January can be a particularly challenging time, especially for older people and those experiencing loneliness.
During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.
To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.
A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.
February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.
This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.
This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.
Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.
To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏
Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.
On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.
In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.
Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.
Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.
The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.
Karin Dom Martenitsi Workshop
30 volunteers from the Varna office spent a day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!
John Murphy volunteering for Daffodil Day 2026
"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."
John Murphy, Fintua
Well done, John, from all here at CluneTech.
May 18, 2026
Read MOREFriday, February 6th 2026. CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of theU16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
Over both evenings, a small number of players from hurling, football and camogie were also selected for the Driver of Excellence Awards, recognising individuals who demonstrated outstanding commitment, leadership and determination throughout the season, both on and off the pitch. Players were joined by their families, coaches and mentors to mark an important milestone in their development journey.
Special guest speakers across the two nights included CluneTech’s Derek Lyng for hurling, Christy Walsh for football and Aoife Prendergast for camogie. Each shared valuable insights and encouragement with the young athletes as they continue their progression within the academy pathways.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Terry Clune, Founder and CEO of CluneTech, said:
“We were delighted to host the Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ and to celebrate the hard work and commitment shown by these young players throughout their academy journey. CluneTech is proud to support both academies and to play a role in developing the next generation of Kilkenny athletes. We would like to thank the coaches, mentors, parents and all involved for the dedication they continue to show year after year.”
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares. Established in 2007 and created by its people, for its people, the programme supports charities and causes worldwide while having a strong local impact in Kilkenny and in the communities where CluneTech operates.
Speaking at the event, Sean Kelly, Kilkenny GAA Performance Lead, said:
“The Academy Awards are an important point in the development pathway, giving us an opportunity to recognise the work and commitment shown by our players throughout the year. For our U16 hurlers and footballers, this marks a key stage as they continue to progress within the Kilkenny system, building strong habits around preparation, discipline and performance.
Nights like this reflect the high standards being set across the academy and the collective effort of players, coaches and families in supporting long-term development both on and off the pitch.”
Tommy Farrell, Kilkenny Camogie Development Officer, added:
“This was a really special evening for Kilkenny Camogie, bringing players, families and coaches together to celebrate the progress made by our U15 academy and development squads. It’s important to take time to acknowledge the enjoyment, confidence and personal growth that comes from being part of the academy journey.
The awards night captured the positive atmosphere around the programme and highlighted the strong sense of community that supports our young players as they continue to develop and enjoy the game.”
PJ Kenny, Chairman of Kilkenny GAA, said:
“The Academy Awards are an important occasion in the underage calendar, giving young players the opportunity to be recognised for their commitment and effort throughout the year. It is a proud moment for players, families and coaches, and a reminder of the standards being developed within the Kilkenny academy pathway.”
Theresa Aylward, Kilkenny Camogie Chairperson, added:
“Kilkenny Camogie is delighted with our partnership with CluneTech, as we share many common values, standards and a strong sense of identity. Their support allows us to continue developing and supporting our young camogie players, and occasions like the Academy Awards are an important opportunity to recognise their progress and encourage them as they work to reach their potential within Kilkenny’s high-performance environment.”
The two awards evenings reflected the strength of the partnership between CluneTech, Kilkenny GAA and Kilkenny Camogie, and a shared commitment to providing young players with a supportive and high-quality development environment. As the academy programmes continue to grow, the focus remains on nurturing talent, building character and ensuring that young athletes across the county are given every opportunity to reach their potential both on and off the pitch.
For more information, please contact:
Lauren Cleere, CluneTech, lauren.cleere@clunetech.com
Mary Morgan, Kilkenny GAA PRO, pro.kilkenny@gaa.ie
Aoife Lanigan, Kilkenny Camogie PRO, pro.kilkenny@camogie.ie
February 6, 2026
Read MOREThursday, 29th of January 2026. Today, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship will fund the refurbishment and fit-out of the therapy wing within the new Cois Nore House.
Every day in County Kilkenny, two families receive a cancer diagnosis, beginning a journey that affects not only the individual but also their families, friends, and communities. Since 2013, Cois Nore has been a safe haven for those living with cancer, providing free, professional, community-based support.
As demand has outgrown its Walkin Street premises, work is now underway on a new purpose-built centre on the Waterford Road. The new Cancer Support Centre is expected to open in March 2026 and will meet the growing needs of people affected by cancer across Kilkenny.
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey. Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
The new Cois Nore House will include dedicated therapy rooms, safe spaces for children and teenagers, group support facilities, and activity areas designed to nurture recovery and dignity. It will provide a welcoming environment where individuals and families can access guidance, compassion, and community at a time when they need it most.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
Bill Cuddihy, Chairperson of Cois Nore, said:
“Cois Nore is very grateful for the support we have received from all sections of the community in Kilkenny. CluneTech’s sponsorship is a powerful statement of solidarity and shows a deep investment in the wellbeing of the community. Together, we are building a centre that protects dignity, nurtures recovery, and empowers hope.”
Mary Dolan, Manager of Cois Nore, said:
“The people of Kilkenny deserve a Cancer Support Centre with the space and resources to deliver a high-quality service. This partnership with CluneTech helps us take an important step towards that vision. Cois Nore has become like a second family for so many, and this new centre will allow us to welcome more people into a space that truly meets their needs.”
This sponsorship forms part of CluneTech Cares, CluneTech’s award-winning corporate social responsibility programme. Founded in 2007, the programme supports charities and causes worldwide and is driven by employee involvement. With a strong local impact in Kilkenny and the communities where CluneTech operates, this sponsorship brings the new centre and expanded cancer support services one step closer to reality.
About Cois Nore
Founded in 2013, Cois Nore Cancer Support Centre provides free, professional, community-based services to patients, families, and carers in Kilkenny. Affiliated with the National Cancer Control Programme, Cois Nore offers counselling, touch therapies, children’s services, support groups, and wellness activities — all delivered locally with empathy and understanding.
About CluneTech
CluneTech isa suite of software technology companies providing solutions that simplifyglobal business. Established in 1996, CluneTech is headquartered in Ireland,with more than 1,200 employees globally and operations in over 100 countries.CluneTech has been recognised as one of Ireland’s Best Workplaces for tenconsecutive years by Great Place to Work.
For more information:
CluneTech
Lauren Cleere, Marketing and Communications Manager
lauren.cleere@clunetech.com
Cois Nore Cancer Support Centre
Email: info@coisnore.ie
Phone: 056 775 2222
Website:www.coisnore.ie
January 29, 2026
Read MOREThursday, 5 June 2025 – Varna, Bulgaria
CluneTech is proud to announce the continued success and growth of the award-winning educational initiative FAST Heroes 112, which has now expanded city-wide in Varna, Bulgaria. Endorsed by the World Stroke Organization and supported by CluneTech since 2022, the program currently reaches 26 kindergartens and more than 2,100 children, delivering life-saving health education to families across the region.
What began as a pilot in just one school has grown into a vital community initiative, turning health education into a celebration and raising essential stroke awareness among nearly 13,000 people in the Varna municipality.
In partnership with the Varna Municipality and the Heart to Heart Foundation Bulgaria, we remain committed to expanding the program’s impact even further.
FAST Heroes 112 is an award-winning educational program, endorsed by the World Stroke Organization. It aims to raise awareness of stroke symptoms and emphasizes the importance of immediate action when these signs appear. The program harnesses children’s natural enthusiasm for learning and sharing to spread life-saving knowledge not only in kindergartens and primary schools but also within families at home.
Children aged 6 to 11 learn how to identify stroke symptoms through engaging, adventure-based lessons, and then share that knowledge with their families. On average, each child passes this information on to six adults, amplifying the program’s impact beyond the classroom walls.
Stroke is a leading cause of death and disability in Bulgaria and worldwide, and tragically, one of the main reasons children lose their grandparents. Many stroke patients miss out on life-saving treatment because they don’t recognize symptoms early enough and arrive at the hospital too late. However, if stroke victims receive swift and effective acute care, survival rates improve dramatically.
This is why increasing awareness of stroke symptoms and empowering people to seek emergency care immediately is crucial. FAST Heroes 112 contributes to building this awareness, helping families respond quickly when it matters most.
Varna, home to our largest Bulgarian office, is also one of the cities with the highest stroke rates in the country — making this partnership especially meaningful.
This fall, FAST Heroes 112 will continue its vital work by reaching children and families in all primary and elementary schools across Varna. Stay tuned for updates on our ongoing journey to make Varna safer — one child, one family, and one community at a time.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
For the month of October, we are traditionally raising funds for Race for the Cure which plays a crucial role in supporting breast cancer organizations and hospitals across Europe.
With a staggering 500,000 new diagnoses and 125,000 lives lost to breast cancer in Europe every year, the funds raised through events like this are of vital importance. They enable these organizations to continue their life-saving work, providing support, research, and awareness to combat this disease.
This October, more than 150 CluneTech colleagues took part in our fundraising events for breast cancer awareness and Race for the Cure across the globe. These events included group walks in Bulgaria and Ireland and a Breast Cancer Awareness talk at our Kilkenny HQ.
In addition, Presiyana Vitanova, Desislava Georgieva, Desislava Chervenkova and Ralitsa Hristova used their Volunteer Day to distribute flyers at the St. Marina Medical Center in Varna, Bulgaria, raising awareness about the importance of breast cancer screenings.
Thanks to our team's efforts, we donated €1,590 to this incredible cause.
This November, we focused our CSR Spotlight on men’s health and the globally recognized Movember movement.
Since its inception in 2003, Movember has grown into a global movement, bringing together passionate Mo Bros and Mo Sisters – individuals dedicated to making a difference in mental health, suicide prevention, prostate cancer, and testicular cancer. So far, the campaign has raised USD 1.4 billion, funding life-saving research and initiatives for men’s health.
Throughout November, CluneTech employees embraced the cause by growing their own moustaches and staying active for men’s mental health. For each moustache photo posted with the hashtag #Movember, CluneTech Cares generously donated €20. We also stuck to our monthly 5k challenge by donating €5 for every employee who posted a picture of their 5k into our internal communications platform.
At the close of Movember, CluneTech made a significant monetary contribution to Movember, supporting various men's health charities and organizations. A big thank you to all of our amazing colleagues for their dedication and participation.
This quarter, CluneTech had the privilege of hosting the 2024 Kilkenny GAA and Camogie Academy Awards at our Kilkenny HQ. Over two unforgettable evenings, we celebrated the outstanding achievements of the U16 Kilkenny GAA Football and Hurling Teams, as well as the U15 Kilkenny Camogie Academy and Development Squads.
The event brought together players, families, coaches, and mentors, highlighting the dedication and passion that drive Kilkenny’s young athletes. We were honored to welcome special guest speakers Henry Shefflin, Miriam Walsh, and Richie Donnelly, who inspired attendees with their words of wisdom and shared their own journeys in sport.
CluneTech is proud to support Kilkenny GAA and Kilkenny Camogie, empowering the next generation of athletes and fostering a sense of teamwork and community. These awards nights were a true reflection of the hard work and commitment of everyone involved, and we’re delighted to have played a role in celebrating their success.
We extend our heartfelt thanks to all the coaches, mentors, and leaders, including Michael Fennelly, Performance Lead at Kilkenny GAA, and Tommy Farrell, Kilkenny Camogie Development Officer, for their vital contributions.
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This December, our CSR Spotlight of the month shines on St. Vincent de Paul, a remarkable organization providing vital support to those experiencing poverty and homelessness—especially during the holidays.
SVP provides vital services such as housing assistance, food support, and education resources, making a meaningful difference in communities across Ireland—especially during the holiday season.
To help make a difference, we’re hosting a Christmas Jumper Day at our Kilkenny HQ on Wednesday, December 18th. For every festive jumper worn to the office, CluneTech will donate €5 to St. Vincent de Paul.
The jumper doesn’t need to be flashy—what truly matters is the kindness and generosity behind this initiative. Together, let’s help bring a little more joy and warmth to those in need this holiday season.
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This December, in response to a request from a teacher, CluneTech made a generous financial donation to the Center for Special Educational Support in Varna. The donation will be used to purchase Christmas gifts for nearly 200 students who rely on the center’s services to navigate their educational journey, as they were born with special needs.
Since its transformation in August 2017, the former Special Education School "Brothers Miladinovi" in Varna has become a Center for Special Educational Support, meeting modern standards for educating children with developmental disabilities. The center currently employs over 30 teachers and 10 therapists, who provide education and care to 176 children aged 6 to 18.
The center is equipped with nine classrooms and a dedicated ergonomic therapy space. The classrooms are designed to cater to the sensory integration needs of the children, with environments tailored to each age group. In preschool and primary school classrooms, a multisensory approach alternates between learning and physical activities, all designed to engage students through practical experience. For non-verbal children on the autism spectrum and those with limited mobility due to cerebral palsy, the center uses advanced tools like the Communicator5 eye-control device for communication and Tobii games for eye training and fun.
In addition to education, the center provides consulting, diagnostic, corrective-educational, and therapeutic services aimed at addressing and compensating for the students’ individual needs.
At CluneTech, our commitment to giving back is at the heart of everything we do. At the end of 2024, our US teams were honored to make annual donations to three exceptional organizations that tirelessly serve our communities: One to World, Coalition for the Homeless, and the Aisling Irish Community and Cultural Center.
One to World enriches the global community by fostering intercultural understanding and cooperation. Through education programs and cultural exchange initiatives, they connect international students and scholars with local communities, building bridges of understanding and collaboration. We are proud to support their mission to make the world a more inclusive and connected place.
One To World provides face-to-face experiences among local communities, international students, and Fulbright scholars. Our programs foster curiosity, respect, inclusion, and community for a better world. None of this work would be possible without donors like you. We couldn’t be more grateful for your generosity and your commitment to our mission.
Deepesh Dhingra, Executive Director of One to World.
The Coalition for the Homeless has been a beacon of hope for those experiencing homelessness in New York City. Offering food, shelter, and support services, they work tirelessly to help individuals and families regain stability and rebuild their lives. We are deeply inspired by their dedication and honored to contribute to their life-changing efforts.
Because of your invaluable support, the Coalition has been able to expand our services and advocacy to meet the growing need. We are committed to seeing no one go hungry, homeless, or without shelter in our city. I cannot thank you enough for your kindness and compassion – you are truly making a difference.
Dave Giffen, Executive Director of Coalition for the Homeless.
Located in New York, the Aisling Irish Community and Cultural Centre is a lifeline for Irish immigrants and the broader community, offering mental health support, senior care, and cultural programs. Our donation to the Aisling Irish Community Centre will specifically support their mental health programs, which provide critical resources and support to those in need. Their commitment to fostering connection and well-being for all who walk through their doors is truly inspiring, and we are grateful to support their vital mission.
We provide support, programs and services to approximately 15,000 people during the year. We promote wellness, infuse culture, and offer empathy with every interaction as our mission is to care for the “whole person”. With 352 private social service sessions delivered so far this year we have worked with youth, families, and seniors to provide a range of supports, meeting their individual needs. We support the Irish because we have made a commitment to our funders to do so. We do everything else, because we are Irish. Thank you for putting a spotlight on the need for food security, and the growing need for mental health support – and for helping us to do our part in providing that support.
Sandra Feeney-Charles, Executive Director of the Aisling Irish Community and Cultural Center.
We extend our sincerest thanks to these organizations for their tireless work to uplift and support those in need. Your efforts make a profound difference in the lives of so many, and we are proud to stand with you. Together, we can continue to build stronger, more inclusive communities and create a brighter future for all.
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Our Taxback International team showed true courage by diving into the cold River Barrow—not once, but 12 times each — as part of the '12 Dips in December' challenge.
A huge thank you to our daring participants: Cora Phelan, Therese Hegarty, Éanna Brady, Nigel O'Donovan, Nicola Delaney, Joe Forristal, Eoin Dunphy, Brian Cooney, and Clare Farrell. All of which took the plunge to support three incredible causes, the Irish Heart Foundation, Pieta and Breast Cancer Ireland
We are so grateful for the generous donations and words of encouragement from everyone who supported our team. Your contributions will go a long way in helping these essential organizations continue their lifechanging work.
We’re beyond proud of our team for their dedication. By the end of their 12 Dips of December Challenge, our team raised over 3,000 euros in total. A massive well done to all involved.
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 210+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Anita Ilieva and Denis Ibrqmov: A day of giving back in their local dog shelter
This November, Denis Ibrqmov and Anita Ilieva from the TransferMate Treasury Team spent a meaningful day at a local dog shelter in their hometown Veliko Tarnovo, Bulgaria. Here's what they had to share about their experience:
“As animal lovers, this cause is something we truly hold close to our hearts, and we felt incredibly fortunate to be able to give back in a small but impactful way.
Our visit was filled with laughter, love, and a lot of wagging tails! We spent time playing with the adorable puppies, whose energy and joy were absolutely contagious. It was a heartwarming experience, and we couldn’t help but feel a deep connection with these wonderful animals who are waiting for their forever homes.
In addition to spending time with the dogs, we also rolled up our sleeves to help clean the cages, making sure the puppies and older dogs had a clean, safe space to rest. We also donated much-needed food to the shelter, knowing how essential it is to provide them with the best care possible.
This experience reminded us just how important it is to support causes that help those who can’t speak for themselves. It’s not just about giving material things, but also about showing kindness, compassion, and love to creatures who give us so much joy in return.
We encourage everyone to get involved in their communities and support causes that matter. Whether it’s through donations, volunteering, or simply spreading awareness, every little bit helps."
Linda Mooney Supporting Young Athletes: A Day at the Primary School Cross Country
As part of our commitment to volunteering, Linda Mooney took a break from her customer service role to spend a day with primary school students participating in a cross-country event. This voluntary day provided her the opportunity to support young athletes and encourage their involvement in competitive running.
“I had the chance to take some time out from dealing with clients in Customer Service to spend the day with students aged 8/9 to 12 years thanks to CluneTech cares and our voluntary day. A lovely fresh Irish morning (ideal running conditions) had me walking 35 students from the school to the back field of beautiful Kilkenny Castle. We arrange them by age to get to the start line as they run them by age/class and whether boys or girls (over 800 participants so it crazy trying to not miss their start time). All the kids had great fun and we had 2nd place for 5th class girls and they got bronze for team event, 6th class boys missed out on bronze for the team but had 5th place individual. After it’s all over and few tired kids, we walk them back to the school. It’s great chance for students that are not part of Athletic club to have a chance to run and get a feel for competitive running and cross country. I had 2 of my own running in the 4th class girls and 6th class boys so was lovely to be their to cheer them on.”
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below.
Our CSR Spotlight of the Month initiative shines a light on a specific charity or cause for our teams to support. During this time, employees from around the world can join in a remote or in-person 5k walk, run, swim, or cycle.
This July, we focused our efforts on supporting The Jack and Jill Children’s Foundation and Karin Dom, two organizations dedicated to improving children's health and well-being.
The Jack and Jill Children’s Foundation provides vital in-home nursing and end-of-life care for children with severe and life-limiting conditions throughout Ireland. The foundation offers families much-needed respite and support, ensuring that children receive compassionate care in the comfort of their homes.
Karin Dom is a Bulgarian non-profit organization founded in 1996 by Ivan Stancioff. It serves as a therapeutic center for children with special needs, employing a team of skilled professionals, including physiotherapists, speech therapists, and social workers. Despite their impactful work, Karin Dom faces ongoing challenges due to increasing costs.
Thanks to our team’s involvement throughout July, CluneTech donated over €350 on behalf of our staff to these dedicated charities, supporting their essential services for children and families in Ireland and Bulgaria.
In celebration of International Dog Day, our August CSR Spotlight focused on supporting animal welfare organizations. Donations raised went towards the life-saving efforts of charities and groups working to rescue, rehabilitate, and rehome animals in need.
Our primary beneficiary during August was PAWS, an organization dedicated to rescuing abandoned and homeless animals, mainly dogs from high-kill shelters and owners who can no longer care for them. PAWS collaborates with volunteers, local vets, and adoption groups to rescue hundreds of animals each year, provide them with temporary care, and find them loving forever homes.
A highlight of the month was the Lucky Hunt Project Charity Bazaar, which was organized in support of Lucky Hunt. Founded 13 years ago by Svetlana Hunt, Lucky Hunt operates two facilities: a rehabilitation farm for rescued animals and an open-concept shelter for stray dogs, where the animals are not kept in cages. Over the years, the Lucky Hunt Project has rescued and rehabilitated thousands of homeless animals, providing them with a safe environment and a chance at finding forever homes.
The charity bazaar was a tremendous success, with contributions making a significant impact on the shelter’s ability to provide vital resources to animals in need. Employees had the opportunity to learn more about Lucky Hunt’s mission, support the cause, and contribute directly to helping these animals.
Thanks to our team’s active participation, CluneTech made a monetary donation to support animal welfare initiatives, making a meaningful difference for organizations like Lucky Hunt and other beneficiaries. Thank you to everyone who took part and showed their support!
In September, CluneTech Cares honored World Suicide Awareness Month by dedicating our CSR Spotlight to Waterford Marine Search and Rescue, an organization committed to preventing suicide and saving lives in the community.
This year, we organized a 5K CSR Walk at our Kilkenny HQ to bring employees together and raise funds and awareness for the cause. The walk provided a great opportunity for our team to connect, support each other, and contribute to a meaningful initiative. Throughout the month, we also took the opportunity to highlight CluneTech’s Employee Assistance Program (EAP), ensuring that employees across the globe are aware of the mental health resources available to them.
At the end of September, CluneTech made a monetary donation to Waterford Marine Search and Rescue, supporting their essential efforts in mental health and suicide prevention. A big thank you to all of our colleagues for their participation and dedication during this important month!
In just under an hour, our Bulgarian colleagues proudly collected a total of fifteen bags of trash as part of the ‘Let’s Clean Bulgaria Together’ initiative, which they have now participated in for the second consecutive year.
We extend our heartfelt thanks to our young volunteers—Maya, Tervel, Boris, Gabi, and Miroslav—who, along with their parents and our dedicated colleagues Emiliya Dimitrova, Vesselin Markov, Miglena Kostova, Elka Krashevska, Aleksandrina Konstantinova, Ina Eneva, and Daniela Roussev, and their friends, spent their Saturday morning cleaning the area around our Bacho Kiro office in Varna, Bulgaria.
The 12th edition of ‘Let’s Clean Bulgaria Together’ took place on September 14th throughout Bulgaria, in support of World Cleanup Day 2024, which will be observed on September 20th. As Bulgaria’s largest volunteer initiative, it aims to shift attitudes toward pollution, foster a sense of personal responsibility, and contribute to environmental conservation while making a visible difference.
On September 14th, thousands of volunteers, including students from hundreds of schools and kindergartens as well as NGOs, equipped with bags, gloves, and rubber boots, came together to clean polluted areas and water bodies across the country.
Since the launch of ‘Let’s Clean Bulgaria Together’, nearly 3,102,000 volunteers have collected approximately 100,000 tons of waste, clearing 28,800 illegal dumpsites and polluted areas. According to the global organization Let’s Do It World, every 10 tons of waste cleaned by volunteers saves €22 million and three years of institutional labour. World Cleanup Day is recognized by the European Parliament and is included in the UN calendar.
As part of CluneTech Cares, we were delighted to donate laptops to St. Aidan's National School in Kilkenny! These laptops will help students and staff integrate ICT into the curriculum, enhancing digital learning while also reducing e-waste by giving older electronics a second life.
Principal Robbie Byrne shared:
"St. Aidan's NS is delighted to accept the very kind donation of laptops from CluneTech / TransferMate. The laptops will be very useful in our classrooms and support rooms as we integrate ICT across the curriculum. It's also great to see laptops recycled in this way which will benefit many of our students."
At CluneTech Cares, we’re proud to support our local community while fostering a more sustainable future! Many thanks to James Murphy for driving this initiative forward.
We are honored that for a second year in a row, CluneTech is donating to the I Want a Baby Foundation in Bulgaria, supporting the facilitation of psychological support groups for women and couples with infertility. Over the past year, our initial donation helped nine women experiencing infertility receive much-needed support, and three of them have since become mothers.
CluneTech Cares is proud to sponsor the Kilkenny Stars BIDL Women’s Team, who had an impressive season debut on Saturday evening. The team kicked off their journey in senior basketball with enthusiasm and determination, backed by a lively crowd that brought vibrant energy to the game.
Despite facing challenges in the first half, the team demonstrated resilience and teamwork, pushing through to secure a decisive victory against their neighbours, the Tipperary Knights. This promising start has set the stage for an exciting season ahead, and we look forward to supporting the Kilkenny Stars as they continue to shine on and off the court!
As part of a CluneTech Cares initiative, young residents from the Gavroche Association’s supervised residence and the Caritas sheltered housing recently visited the Varna District Court. The visit was organized with support from our dedicated colleagues Daniela Tsoneva and Emiliya Dimitrova, who aim to help social service users and employees in the region gain valuable experience and learn best practices in human rights and support for vulnerable individuals.
During the visit, the group had the opportunity to engage with Deputy Chairperson and Judge Ralitsa Raykova, Veselina Todorova, Coordinator of the Mediation Center, and Stella Yankova, Head of the Court’s Press Center. The court representatives shared insights on civil and criminal cases and offered real-life examples from their experiences working with citizens.
The youths also explored topics like judicial mediation as an alternative way to resolve disputes, the role of the National Legal Aid Bureau, and the responsibilities of the duty judge—a key figure in granting permissions related to finances and real estate for individuals under guardianship.
This initiative is part of CluneTech’s ongoing commitment to fostering community engagement and supporting educational opportunities that empower young people in the region.
CluneTech is absolutely delighted to sponsor local young racer Adam Butler. We recently welcomed Adam to our Kilkenny HQ following his participation in the #T4NationsCup2024. Thanks to Adam and his team, we had the opportunity to see one of his racing karts in person, further highlighting our commitment to supporting young talent in the community. We look forward to following Adam's journey on the racetrack!
Introduced in 2021, our CSR Volunteer Day empowers each employee to give back to the charities and causes closest to them. Since the inception of Volunteer Day, 160+ CluneTech employees have contributed to causes which they find meaningful, and this number keeps growing. See what they had to share with us about their experience this quarter:
Our amazing colleagues Antonia Petrova and Silviya Krasteva volunteered at the latest edition of the ‘I believe and help’ campaign.
Antonia and Silvia brought 18 kg of plastic caps that the employees in our Varna office collected and spent the day supporting the cause at the Cathedral in the heart of the city.
‘I believe and help’ is a well-known Bulgarian initiative which is run biannually - once in the spring, and once in the autumn. It promotes plastic caps collection and recycling as a way to gather funds for buying vital medical equipment for children’s hospitals while also supporting the planet and recycling tons of plastic each year. Well done to Antonia and Silviya for their amazing work!
Team Victory for CluneTech at the Mount Juliet Corporate Invitational
Last Thursday, CluneTech was proud to be represented at the annual Mount Juliet Corporate Invitational, where our team not only enjoyed spectacular weather but also played an exceptional round of golf.
Competing with determination and skill, the team of Padraig Lahart, Jack O'Keeffe, Patrick Dalton, and David Dooley showcased their talent on the course, ultimately taking home the first-place prize!
Thank you to Padraig, Jack, Patrick and David for supporting this event through CluneTech Cares.
July 14, 2025
Read MOREOur CSR Programme - CluneTech Cares, is a fantastic representation of what we are - a team of truly caring individuals giving our best to support and add value, not only to our customers, but also to the communities in which we operate. CluneTech Cares is employee-led and has three key pillars: Wellness, Culture & Community, and Sustainability. It has been a busy quarter so make sure to check out some of our latest activities below
January can be a particularly challenging time, especially for older people and those experiencing loneliness.
During January, CluneTech was proud to support ALONE in Ireland and Caritas in Bulgaria. Two remarkable organisations dedicated to reducing isolation and providing essential support to vulnerable communities.
To help raise both awareness and funds, we organised CSR Walks in Kilkenny and Dublin in support of ALONE, while our teams in Bulgaria took part in walks for Caritas.
A sincere thank you to everyone who participated, shared their 5k walk screenshots, and helped highlight this often-overlooked issue. Your contributions are making a real and lasting impact.
February offered a welcome opportunity for colleagues in the Kilkenny office to come together and mark Pancake Tuesday with a Pancake Bar.
This initiative not only provided an enjoyable occasion for staff to connect, but also supported the Irish Cancer Society, raising both funds and awareness for the essential services they deliver nationwide.
This March, CluneTech proudly dedicated our CSR Spotlight to World Autism Awareness, supporting incredible charities that provide essential services to individuals and families affected by autism.
Autism is a neurological difference that shapes how people experience the world, and while awareness is growing, there’s still much work to be done in building a more understanding and inclusive society.
To raise awareness and funds, we hosted a lunchtime run/walk at our Kilkenny HQ on March 25th. Between employees and the TY students participating in the CSR walk, to people joining our Patric Fitness Class, the turnout was amazing in both our Kilkenny and Dublin HQ's! 👏
Thanks to our participation, we have made a monetary donation to our dedicated autism awareness charity going towards an amazing cause.
On the 13th of March, 18 employees in Varna donated blood! In 2024, in Bulgaria, blood donation was recognized as a voluntary activity for which the company allows employees to use their company-paid volunteer day. This made organising our blood donation campaign only a matter of time and we couldn’t be prouder of the impact we’ve made together.
In Q1, CluneTech and Cois Nore announced a sponsorship supporting the development of a dedicated therapy wing at Cois Nore’s new Cancer Support Centre in Kilkenny, marking a significant milestone and an important investment in the future of cancer support services for the people of Kilkenny
CluneTech’s sponsorship provides vital funding for a modern, purpose-designed therapy space that will support individuals and families throughout their cancer journey.
Alongside community generosity, government support, and contributions from other supporters, this investment is helping to bring the new centre closer to completion and enables Cois Nore to continue delivering free, confidential support and professional and voluntary services to people of all ages.
Terry Clune, Chief Executive Officer and Founder of CluneTech, said:
“Kilkenny is home for many of us at CluneTech, and we recognise the importance of standing with our community during difficult times. Cancer touches so many families, and Cois Nore has been a steadfast and compassionate support to the people of Kilkenny for over a decade. We are proud to support the development of the new Cois Nore therapy wing and the vital work that will continue there. We are in it together with Cois Nore and with the people of Kilkenny.”
CluneTech was proud to celebrate the achievements of Kilkenny’s emerging young talent as it hosted the Kilkenny GAA and Camogie Academy Awards at its Kilkenny HQ on January 27th and 28th. Held over two evenings, the awards recognised the dedication and commitment of the U16 Kilkenny GAA hurling and football squads, alongside the U15 Kilkenny Camogie Academy and Development squads.
CluneTech has been the main sponsor of both the Kilkenny GAA Academy (Na Cait Óga) and the Kilkenny Camogie Academy since 2024, under a three-year partnership supporting more than 500 players across both pathways. The sponsorship helps fund essential operational and player-welfare costs, including transport, equipment, nutrition and medical supports, ensuring a high-performance environment can be sustained for young athletes across the county.
Based in North Kilkenny, Galmoy Juvenile Badminton Club has grown to a membership of 50 young players aged between 7 and 17, providing regular training opportunities and fostering a strong community spirit among young athletes from across the region.
Since affiliating with Badminton Ireland in 2023, the club has already enjoyed success at both school and county level, with several members selected for the U17 Kilkenny team competing in upcoming Leinster competitions.
This sponsorship forms part of CluneTech’s award-winning CSR programme, CluneTech Cares, which supports charities and community initiatives locally and internationally, with a strong impact across Kilkenny and the wider communities in which the company operates.
The new sponsorship will support the club as players represent Galmoy Juvenile Badminton Club in competitions throughout the season and we are absolutely delighted to support such an amazing organisation in our community.
Karin Dom Martenitsi Workshop
30 volunteers from the Varna office spent a day crafting martenitsi, which later were sold at fundraising bazaars across Bulgaria, to raise funds for Karin Dom's therapeutic center and children's early development support programs. They raised over €200 for Karin Dom!
John Murphy volunteering for Daffodil Day 2026
"Today, once again I used my CSR day to support the Irish Cancer Society on Daffodil Day. I think we all know someone in our life who has been affected by Cancer and who have reached out to the Irish Cancer Society for guidance or support. Grateful to be able to give back in a small way with thanks to CluneTech Cares."
John Murphy, Fintua
Well done, John, from all here at CluneTech.
May 18, 2026
Read MOREFollowing the recent 25th anniversary celebrations of CluneTech’s Varna office, our Benamic team continued the momentum with a two-day Sales Culture Organisation training held on 28–29 April in Varna, Bulgaria.
Bringing together more than 50 colleagues from across the organisation, the initiative reflects Benamic’s ongoing commitment to strengthening collaboration, enhancing customer experience, and embedding a unified, customer-first mindset across all teams.
The training, delivered by Pavel Panov, PhD, from In Your Hands, centred around a dynamic business simulation designed to mirror real-world organisational challenges. Through highly interactive sessions, participants explored how decision-making, communication, and internal alignment directly influence the customer journey.
Teams from Web Development, Customer Service, Client Success, Sales, and Project Management took part across the two days, with the programme also welcoming international colleagues, including participants from Ireland. This cross-functional and cross-border approach reinforced the importance of shared accountability in delivering consistent value to customers.
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A central theme throughout the training was clear: every team plays a role in shaping the customer experience. Whether client-facing or operating behind the scenes, the way teams collaborate internally has a direct and measurable impact on external outcomes.
Through a series of practical exercises and guided reflections, participants were encouraged to challenge existing ways of working, identify areas for improvement, and adopt a more commercially aware and customer-oriented perspective.
As Julian Morrison, CEO of Benamic, shared:
“This was a focused reset on how we approach sales - not just as a function, but as a culture built on trust, clarity and consistently delivering on our commitments.
What stood out was the level of engagement across the team and a clear, shared intent to become a more customer-oriented business. There’s a strong willingness to challenge how we work today and raise the bar on how we deliver value to our customers.”
The training marked an important step in Benamic’s journey towards building a stronger, more aligned organisation - one where sales is not confined to a single function, but embedded in the mindset and actions of every team.
With strong engagement, practical insights, and a clear focus on application, the initiative sets the foundation for continued progress. The next step is clear: to translate these learnings into everyday practice and further elevate the standard of delivery across the business.
May 5, 2026
Read MORECluneTech is celebrating a major milestone - 25 years since opening its first international office in Varna, Bulgaria, marking the beginning of its global journey.
What started as a small team in Varna in 2001 has grown into one of CluneTech’s largest and most important global hubs. Today, the company operates across 20 countries, continuing to expand its international footprint.
To mark the occasion, CluneTech hosted a special celebration in Varna, bringing colleagues together to recognise the local team and honour those who have been part of the journey since the very beginning.
Reflecting on the milestone, CluneTech Founder and CEO Terry Clune said:
“The 26th April marks 25 years since we established our office in Varna, Bulgaria — an incredibly important milestone for CluneTech. That step marked the beginning of our international journey and played a key role in shaping the global business we are today. I want to sincerely thank everyone, past and present, who has been part of that journey. Your contribution has played a key part in building CluneTech and the success we have achieved together as one team.”
Today, CluneTech employs nearly 800 people across Bulgaria, with more than 500 based in Varna. The team plays a critical role across the group, supporting the operations and software development of TransferMate, Fintua, Sprintax and Benamic, alongside key functions including finance, customer support, marketing and administration. The strength of the Bulgarian team is also reflected in its longevity, with more than 54% of employees having been with the company for over five years - well above industry averages.
Just days ahead of the anniversary, CluneTech reached another significant milestone, achieving its highest-ever ranking in Career Show’s Top 100 Best Employers in Bulgaria, placing 12th - up from 46th in 2023. The company was also recognised as “Best Employer in Fintech” for the third consecutive year.
As CluneTech looks to the future, it remains committed to investing in its people, supporting employee wellbeing and development, and continuing to make a positive impact in the communities where it operates.
April 28, 2026
Read MOREThursday, 25th September, 2025. WeCan, an initiative by CluneTech, has been awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards, hosted by Chambers Ireland in Dublin on Wednesday, September 24th.
This honour represents a proud milestone for CluneTech and shines a national spotlight on WeCan’s mission to blend social inclusion with environmental responsibility. Since its launch in March 2024, the initiative has created meaningful employment opportunities for adults with intellectual disabilities. By leveraging Ireland’s Deposit Return Scheme, it has also made a significant environmental impact, collecting over 374,000 bottles and cans, diverting 830kg of waste each week, and saving 8,300kg of CO₂
Commenting on the award, Terry Clune, CEO and Founder of CluneTech, said:
“Being awarded Community Programme of the Year at the 2025 Sustainable Business Impact Awards is a tremendous honour and a testament to the positive impact of WeCan. Since its launch, the initiative has not only helped protect the environment but has also empowered adults with intellectual disabilities to gain meaningful employment. I want to sincerely thank our team, our exclusive partners at SOS Kilkenny, and the many businesses who have supported WeCan. I am excited about WeCan’s potential to grow and create even more opportunities for our communities in the years ahead.”
John McCarthy, WeCan Project Lead, added:
“We are absolutely delighted to receive this award for Best Community Programme. At its core, WeCan is about people. It is about using the Deposit Return Scheme not only to recycle bottles and cans but to create opportunities for adults with intellectual disabilities to grow in confidence, independence and connection. We see this every day in participants like Adam, Jamie and Ross whose pride and friendships have flourished since joining. This award belongs to them, to our community and to everyone who has supported WeCan.”
The Sustainable Business Impact Awards are Ireland’s foremost celebration of CSR and sustainability, recognising companies that demonstrate leadership in creating positive change across community, workplace, marketplace, and environment. CluneTech’s success in the Community Programme category highlights the impact of WeCan in fostering inclusion while driving climate action.
Since its launch, WeCan has also won the Pakman Award for Best Deposit Return Scheme Initiative, chosen ahead of leading industry names such as Coca-Cola and Lidl, and was invited by Re-Turn to present at Bord Bia Bloom, where it featured on the Sustainability Stage as an example of how the Deposit Return Scheme can deliver both environmental and social impact.
WeCan works closely with the Work4Life Employment Support team from SOS Kilkenny CLG, a not-for-profit organisation supporting individuals with intellectual disabilities and autism. This collaboration ensures participants are supported in their workplace journey, reflecting CluneTech’s commitment to building a more inclusive society while protecting the environment.
About the Sustainable Business Impact Awards
The Sustainable Business Impact Awards, organised annually by Chambers Ireland, are Ireland’s leading awards for sustainable development and CSR. The Awards recognise the meaningful and high-quality work by companies through different award categories, including Environment, Charity, Volunteering, Community, Workplace, and Communication, Sustainable Impact by a Small or Medium Sized Business, and Diversity, Inclusion and Equity.
About WeCan
WeCan is a not-for-profit initiative that creates meaningful employment opportunities for adults with intellectual disabilities, enabling them to contribute to their communities while positively impacting the environment
About CluneTech
CluneTech is a suite of software technology companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT & cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and does business in more than 100 countries on a daily basis. The group has offices in 21 countries, and over 1,200 employees globally. The group encompasses TransferMate, Fintua, Sprintax, Benamic, among others. Immedis, a leading global payroll platform, was acquired by UKG in June 2023, in one of Ireland’s largest technology deals.
CluneTech has been recognised as one of Ireland’s best workplaces for ten consecutive years by Great Place to Work®, the global authority on workplace culture.
For more information, please contact:
Lauren Cleere, Marketing and Communications Manager, CluneTech
September 25, 2025
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At CluneTech, collaboration and recognition aren’t just buzzwords, they are the foundation of our culture. Nowhere is this more evident than in our OneTeam Awards, a signature recognition program that honours the spirit of unity, innovation, and excellence that drives our success.
Over 12 years ago, CluneTech launched an initiative to spotlight outstanding individual contributions through what was then known as Employee of the Quarter. As our company evolved, so too did our approach to recognition. In 2019, inspired by employee feedback, the program was reimagined and relaunched as the OneTeam Awards.
This transformation reflected more than just a name change — it marked a deeper commitment to recognising the collective effort that fuels our business.
Today, the OneTeam Awards take place twice a year, giving employees across the globe the opportunity to nominate a colleague whose contributions reflect one of our core values: Innovation, OneTeam, Passion, and Respect. These nominations reinforce our ongoing commitment to living these values in our everyday work.
The OneTeam Awards celebrate not only individual achievements but also the teamwork, creativity, camaraderie, and mutual respect that are essential to our culture and continued growth.
From lively in-office celebrations to heartfelt doorstep award deliveries during remote work, the OneTeam Awards have become a meaningful tradition filled with unforgettable moments. These celebrations strengthen the bonds between colleagues, highlighting the impact of each individual’s work, and reinforcing the values that make CluneTech a unique and inspiring place to be.
As our HR Manager in Bulgaria, Ekaterina Hristova, puts it:
“The OneTeam Awards represent more than just recognition, they show our people that what they do truly matters. These awards are a part of our company’s DNA. They celebrate our shared success and remind us that together, we are stronger.”
While the OneTeam Awards are a standout celebration of collaboration and excellence, they’re just one part of CluneTech’s broader commitment to recognising our people. We offer a wide range of recognition initiatives that celebrate contributions both big and small, across all levels of the organisation:
• Milestone Recognition Programme – Honouring the dedication of our long-serving team members.
• Global Employee of the Year Awards – Celebrating individuals whose impact and performance have stood out over the year.
• Workvivo Shout-Outs – Enabling real-time, peer-to-peer recognition for everyday efforts and achievements, both within and across teams.
• Celebrating Personal and Professional Highlights – From birthday cards and new baby gifts to congratulatory hampers for passing exams, we take pride in acknowledging life’s special moments and supporting our employees in all their successes.
At CluneTech, recognition is more than a program — it’s a reflection of who we are. The OneTeam Awards, along with our wider recognition initiatives, demonstrate our commitment to valuing every individual and celebrating the spirit of teamwork that drives our success. As we continue to grow and evolve, we remain dedicated to fostering a culture where people feel seen, appreciated, and inspired — because when we celebrate each other, we thrive together.
June 4, 2025
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Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.
I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
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There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
February 5, 2025
Read MOREWhat is your favorite thing about working in CluneTech / TransferMate?
The upskilling of my brain. Whether it’s crafting a policy or procedure, knitting together pieces of information to make a decision about a client or coordinating our response to a regulator, I am kept mentally challenged daily.
What has been your biggest achievement or highlight since joining CluneTech / TransferMate?
Having the opportunity to serve in 4 different roles since joining 5 years ago. The skills I learned and the relationships I have formed have helped me in each role.
Who or what has inspired you the most during your time here?
The willingness of people to help me, even if I haven’t work with them often or haven’t ever worked with them. While TransferMate attracts all sorts of people to work for the company, I think the common gene we share is our willingness to go just a bit further to help each other out, even if it’s a quick call to perk up the spirits or a helpful referral to someone who can assist with your question.
What is the biggest change that you have witnessed in your time here?
Changes to the Compliance team with new joiners, processes and systems. In their own way, all these changes have helped the team focus, move forward and streamline our workflow allowing us to improve our delivery of services to internal and external customers.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Transitioning to the BSA AML Compliance Manager role for US and Canada was and is my biggest challenge--there is no “overcoming” it in terms of challenges! I think of it more like navigating the change by establishing reliable systems to manage information and workflow and bringing the right people on the team to make it even better. That, and having a dependable sense of humor!
What has been your favourite project to work on?
I enjoyed forming the Policies & Procedures team (P&P team motto: “We are small but mighty!”) establishing guidelines for policy and procedure creation and fashioning a more formal governance process to track cataloguing, production and review of these documents.
Do you have advice for someone who is just starting their career in CluneTech / TransferMate?
These steps, done in this order, has helped me througout my career:
Listen.
Take copious notes.
Listen more.
Ask questions.
Update notes.
Rinse and repeat.
Don’t forget to have a laugh every now and then.
March 31, 2025
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Thursday, February 27th, 2025. Kilkenny-based software technology group, CluneTech, has once again been officially recognised as one of the Best Workplaces in Ireland™. At the annual Great Place to Work Awards on Wednesday, February 26th, 2025, CluneTech was named as one of Ireland’s top medium workplaces.
This year marks a particularly special milestone for CluneTech, as it celebrates 10 consecutive years of recognition as a top Irish workplace. This achievement is based on direct feedback from employees through an extensive and anonymous survey that evaluates the workplace experience. In honour of this decade-long commitment to fostering a positive work environment, CluneTech received the prestigious Great Place to Work Laureate Award, joining an elite group of only four organisations to reach this milestone in 2025.
Speaking about the recognition, CluneTech Founder and CEO, Terry Clune said:
“Being recognised as one of Ireland’s Best Workplaces for 10 consecutive years is an achievement we’re extremely proud of. Receiving the Laureate Award reflects the hard work and dedication of our entire team from the very start of our Great Place to Work journey.
Over the past decade, we've developed a strong, supportive culture, and that’s all due to the commitment and insights from our team across the globe. A sincere thank you to every one of our employees who go above and beyond every day to ensure that CluneTech truly is a great place to work.”
Chloe Hennessy, Employee Experience Manager at CluneTech, added:
“We’re incredibly proud to receive the Laureate Award from Great Place to Work Ireland, recognising CluneTech as a best workplace for 10 consecutive years. This achievement reflects our commitment to building a culture where our people feel valued, supported, and heard. It’s a true testament to the collaborative and innovative environment we’ve created together.
As we look to the future, we’re excited to continue this journey, committed to a workplace that celebrates individuality and steers away from a one-size-fits-all approach. We remain focused on fostering an environment where every voice matters, and where we continue to grow and succeed together, adapting to the unique needs of our people.”
Cathal Divilly, CEO of Great Place to Work® Ireland, said:
"When employees feel valued and supported in their roles, they’re more engaged, motivated and collaborative, bringing their whole selves to work and contributing their best ideas and perspectives to drive progress.
As we recognise this year’s Best Workplaces in Ireland, we applaud them for embracing these principles, setting new standards for workplace excellence. Their commitment to wellbeing and innovation, and fostering cultures of purpose and belonging, is shaping the future of work in away that benefits not just their employees, but society as a whole. Congratulations to all who are leading the way. Your commitment to excellence is truly inspiring."
CluneTech is widely recognised for its unwavering commitment to its people, earning the Best Overall Excellence in HR award at the HR Leadership & Management Awards for its innovative approach to flexible working. Our offering features an exceptional range of benefits, including Life Work Days – an extra half day off each quarter to help employees manage personal tasks, and the recently expanded year-round Flex Hours. Alongside a comprehensive and distinctive leave package, these initiatives reflect CluneTech’s dedication to supporting employee wellbeing and work-life balance.
CluneTech is a suite of companies providing cutting-edge solutions that simplify global business. Our technology streamlines business processes such as digital sales, global payroll, tax compliance, global VAT, and cross-border payments, making business better for our customers worldwide.
Established in 1996 by entrepreneur Terry Clune, CluneTech is headquartered in Ireland with a footprint across four continents and conducts business in more than 100 countries on a daily basis. The group has offices in 21 countries and employs over 1,200 people globally. CluneTech encompasses a diverse range of companies, including TransferMate, Taxback International, Taxback, Sprintax, Benamic, Visa First, and IDLF.
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace experience. It boils down to trust.
Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified™ companies and the Best Workplaces™ in the U.S. and more than 60 countries, including those on the 100 Best Companies to Work For® and World’s Best lists published annually by Fortune. Everything they do is driven by the mission to build a better world by helping every organisation become a Great Place to Work.
The full 2025 list of organisations and award winners, as well as rankings from previous years, are available at www.greatplacetowork.ie. Join the community on LinkedIn, Twitter, and YouTube.
For more information, contact:
Lauren Cleere
Marketing and Communications Manager, CluneTech
Lauren.Cleere@clunetech.com
Great Place to Work: 01 678 8438
February 26, 2025
Read MOREAt CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Kristina Ilieva, Marketing & Communications Specialist at CluneTech, who has been on our team for the last 10 years.
Time flies when you're having fun and surrounded by great people. I feel really lucky to have spent these ten years working alongside incredibly smart, down-to-earth, and supportive colleagues. This sense of camaraderie is truly one of the best things about the group, and it remains unmatched by any other team I’ve encountered in my career so far.
It’s definitely not the awards, no, no!
At the end of the day, my highlight is helping to create and foster a workplace where we support each other and gravitate toward the same values: respect, innovation, and passion for what we do. And let’s not forget all the great moments and parties we’ve shared, too.
As an introverted person, my role as a Communications Specialist has definitely pushed me out of my comfort zone. It’s taught me that being in the spotlight isn’t an act of selfishness, especially when you have something meaningful to say. The same goes for my amazing colleagues, whose knowledge, successes, and inspiring stories we’ve shared with the wider audience over the years. Highlighting these great examples, inspiring others, and keeping people’s spirits high is a success I’m proud of.
There’s no single task or project I admire above the rest. Everything—from communications and writing to events, charity work, educational programs for students, and even marketing and organizational tasks—serves as an outlet for my personality. I’m deeply curious about human nature and what drives us, and I feel fortunate to have the opportunity to work with so many people from diverse backgrounds, nationalities, and personalities.
Dive deep into your role, and be open to learning from your mentors. Don’t give up easily when you face challenges. Instead, try to be creative, learn, and find your way through!
February 25, 2025
Read MOREOn February 17th, CluneTech, a fintech group with over 1,200 employees worldwide, received the "Employer Supporting Parents with Children" award by the Bulgarian Parents' Academy.
The Academy is one of the country’s largest communities, uniting specialists and organizations that support families. The inaugural edition of the awards seeks to highlight best practices in creating work environments that support parents with children.
With over 300 parents among its employees in Bulgaria alone, CluneTech was recognized in two categories: "Employers Offering the Most Flexibility" and "Employers with Innovative Ideas for Future Parenting Policies."
What sets CluneTech apart from other employers in the country is its high level of flexibility. In Bulgaria, 40% of employees work fully remotely, 45% follow a hybrid model, and only 15% work exclusively from the office.
Some of the benefits CluneTech offers its employees to support work-life balance and childcare include extra annual leave days, flex hours, which allow employees to complete their weekly hours over 4.5 days, and Lifework Days —a half-day each quarter employees can use to take care of personal matters.
“Besides the long list of traditional employee benefits such as additional health insurance, sports cards, and food vouchers, we are deeply committed to providing social and emotional support for our employees. Naturally, this support extends to parents as well. In addition to the fun celebrations and initiatives we organize for the children and families of our employees, we also support our colleagues during life's difficult moments. This includes miscarriage leave, extended leave for the loss of a loved one, and an Employee Assistance Program, providing free 24-hour psychological support for employees and their family members," shared Ekaterina Hristova, HR Manager at CluneTech in Bulgaria.
This is CluneTech’s second accolade in Bulgaria in 2025, after climbing to number 14 in the prestigious Top 100 Best Employers Ranking by Career Show Index.
February 18, 2025
Read MORECluneTech is proud to announce its 14th-place ranking in the "Top 100 Best Employers in Bulgaria" for 2025, as recognized by the annual Career Show Index in Bulgaria.
This achievement marks a significant advancement from our 46th position in 2023, reflecting our dedication to continuous improvement. Our success is attributed to several accolades received over the past few years, including Best Employer in Fintech, Work-Life Balance Strategy, and Employee Benefits Strategy.
The Career Show Index honours employers who demonstrate consistent efforts in providing excellent working conditions and enhancing the workplace atmosphere. CluneTech's recognition highlights our successful adaptation to the evolving expectations of the employees.
"We congratulate CluneTech on their success in the 2025 Top 100 Best Employers in Bulgaria ranking! It is an honour for us to highlight employers who have demonstrated successful practices and strategies for employee development and care. We are pleased that through the Bulgarian awards for best employer, we can present innovative, creative, and effective employee care and working conditions improvement projects that would otherwise be unseen by the public. Participation in awards and making it to prestigious rankings is an excellent opportunity to give voice to good examples in the work of a company," shared the organisers.
The "Top 100 Best Employers in Bulgaria" ranking is part of Career Show's annual initiative, which includes the largest career expo in the country and the Career Show Awards, the leading awards for best employer and employer brand. The ranking is based on the awards CluneTech received in this esteemed competition.
The full list of the top 100 employers can be found on the Career Show website.
February 6, 2025
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Exceptional managers and leaders are key to CluneTech’s reputation as a Great Place to Work. To recognize her outstanding leadership, Albena Pashova, Global VAT Recovery Manager at Taxback International, was invited for an interview with Economy.bg. In the conversation, she shares insights from her 23-year career at Taxback International, a CluneTech company and global leader in VAT recovery.
I will never forget my start at Taxback International 23 years ago. And no, I didn’t start as a manager. I worked my way through every step of the company hierarchy – from VAT Specialist to Team Leader, Manager, and most recently, Global VAT Recovery Manager.
I would say that Taxback International is not just a company; it is a school that fosters exceptional qualities and knowledge, which I have been striving to pass on to my colleagues over the years.
Our team consists of 25 exceptional individuals, and currently, we have a total of 297 years of experience at Taxback International. Yes, that's an average of over 11 years per person. Each one of them specializes in specific tasks related to VAT document preparation, VAT expense analysis, filing specific returns, communication with tax authorities and agents, and appealing decisions. At the same time, thanks to their exceptional experience and knowledge, each of us can assist our colleagues when needed, especially during busy periods. These 25 people file thousands of documents, VAT returns, emails, and letters to the tax authorities every year, recovering millions of euros in VAT for clients around the world.
Sometimes I joke that our team operates like a highly efficient machine or a combat unit.
2024 was the most successful year for our department in terms of the amounts recovered for our clients. An extraordinary achievement was that, for the first time in the company’s history, we recovered 23 million euros in VAT from Saudi Arabia for a single client. This wouldn't have been possible without the knowledge, dedication, and exceptional professional skills of my colleagues.
An example of the team's dedication was during the COVID pandemic, when 99% of Taxback International's employees had to work from home, but our Covid heroes – Iskra, Iveta, Elena, and Petar – stayed to work from our office to ensure the proper functioning of the technical departments in Varna and the timely processing of all incoming original documents.
Now, although Taxback International is an extremely flexible employer when it comes to work location, almost our entire team works in the company's office. We voluntarily returned to the office environment as early as June 2020. For the success of our department, the team spirit, and the exceptionally positive atmosphere among colleagues, direct daily contact is of immense importance.
There are different approaches to team leadership. The one I have personally developed over the years is called 'Lead from the heart.' There is a lot of information available on this topic online.
It is generally believed that emotions have no place in business, but I don’t think that's true.
Respect for colleagues, leading by personal example, setting clear goals, encouraging, motivating, and recognizing achievements – for me, that is the secret to a successful team. The personal example set by a manager is inspiring, and inevitably, the team absorbs not only knowledge but also dedication, passion – that spark is contagious.
In my opinion, the people in my department are motivated by the way the team is led, the recognition of their achievements, the flexible policy regarding working hours and location, and the sense of belonging and shared purpose. Because we are not just a department; after all these years, we are friends and even family – such a sense of belonging takes time and effort to build.
Albena Pashova’s full interview can be found at Economy.bg
February 5, 2025
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